Cherry A. LlagasRuth P. Mocorro

Human Behavior in Organization – Section A Liceo de Cagayan University, School of Graduate Stud-

ies

GROUP DY-NAMICS

Effective Management of Teams

Course Objectives

• Define what is a group and its characteris-tics

• Describe the differences between a formal and an informal group

• Identify factors that affect group behavior• Explain how a group becomes a team

Group dynamics de-fined…

• Deals with the behavioral patterns of a group

• Concerns with the interactions and forces operating between groups

What makes a group?

Group

Two or more people

Common Goals/Iden-

tity

People see themselves as ‘members’ of a

groupMembers in-teract with each other

Reasons why people join groups

Sense of security Gain status Develop self-esteem Affiliation and/or Power Achievement of Goals Satisfaction of Needs

Types of Groups

Formal groups are established by management to achieve organizational goals

Command Groups

• Specified by or-ganizational chart

• Composed of in-dividuals who re-port directly to a given manager

Task Groups

• People work to-gether to achieve a common job task

Functional Groups

• Created by the organization to accomplish spe-cific goals within an unspecified time frame

Types of Groups

Informal groups are formed simultaneously from social interaction

Interest Groups

• Members may not be part of the same organiza-tional dept. but are bound to-gether by some other common in-terest

Friendship Groups

• Formed by mem-bers who enjoy similar social ac-tivities, political beliefs or com-mon bonds

Reference Groups

• A type of group that people use to evaluate them-selves

Factors Affecting Group Behav-ior

1. Group Member Resources– The member’s knowledge, abilities, skills and personality

characteristics

2. Group Structure– Size– Roles– Norms– Cohesiveness

3. Group Processes4. Group Tasks

Turning a Group into a Team

• All teams are groups of individuals, but not all groups are teams.

Self Exercise

• Is this a mature work group or team?

Self Exercise - Mature Work Group

Team Building

• Clear expectations• Commitment• Competence• Control• Collaboration• Communication• Creativity• Coordination

References

Forsyth, D., (2010). Group Dynamics. Fifth Edition. USA: Wadsworth. Group Dynamics: it’s characteristics, stages, types and other De-

tails | Management. Retrieved June 25, 2015 from http://www.yourarticlelibrary.com/management/group-dynamics-its-characteristics-stages-types-and-other-details-management/5363/.

Groups and Teamwork. Retrieved June 20, 2015 from https://highered.mheducation.com/sites/dl/free/007091091x/79496/KreitnerSmapleCh.pdf.

Nagel, R. Organizational Behavior and Organizational Change Groups & Teams. Retrieved June 30, 2015 from http://www.cse.lehigh.edu/~rnn0/bio/emba/EMBA04.pdf.

https://new.edu/nodes/managing-groups-and-teamshttps://confessionsofachangeagent.wordpress.com/2013/10/01/

work-groups-vs-teams-2/