group conflict management. 2 the bomb shelter exercise the following 15 people are in an atomic bomb...
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Group Conflict Group Conflict ManagementManagement
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THE BOMB SHELTER EXERCISETHE BOMB SHELTER EXERCISE
• The following 15 people are in an atomic bomb shelter. • An atomic attack has occurred. • These 15 people are the only humans left alive on earth. • It will take 2 weeks for the radiation level to subside to a safe level. • Food and supplies can sustain seven people for 2 weeks. • The decision as to who will "survive" must be unanimous.
ONLY SEVEN PEOPLE CAN SURVIVE IN THIS SITUATION!
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1.1. Dr. Dane.Dr. Dane. African-American, 35, married, one child (Bobby), no African-American, 35, married, one child (Bobby), no religious affiliation, PhD in history, college professor, good health, religious affiliation, PhD in history, college professor, good health, active physically, enjoys politics.active physically, enjoys politics.
2.2. Mrs. DaneMrs. Dane.. White, Jewish, 38, BS and MS in psychology, counselor White, Jewish, 38, BS and MS in psychology, counselor in a mental health clinic, good health, one child (Bobby), active in in a mental health clinic, good health, one child (Bobby), active in community activities.community activities.
3.3. Bobby Dane.Bobby Dane. Bi-racial, (white mother & black father), 10, attended Bi-racial, (white mother & black father), 10, attended social education classes for 4 years, mentally retarded, IQ of 70, social education classes for 4 years, mentally retarded, IQ of 70, good health, enjoys pets.good health, enjoys pets.
4.4. Mrs. Garcia.Mrs. Garcia. Hispanic, 33, raised Catholic, 9th grade education, Hispanic, 33, raised Catholic, 9th grade education, exotic dancer, prostitute, good health, in a foster home as a child, exotic dancer, prostitute, good health, in a foster home as a child, was attacked by foster father at age of 12, ran away from home, was attacked by foster father at age of 12, ran away from home, returned to reformatory where she stayed until 16, has a child, 3 returned to reformatory where she stayed until 16, has a child, 3 weeks old (Jean).weeks old (Jean).
5. Jean Garcia.5. Jean Garcia. Three weeks old, Hispanic, good health, nursing for Three weeks old, Hispanic, good health, nursing for foodfood..
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6.6. Mrs. Evans.Mrs. Evans. African-American, 32, Protestant, BA and MA in African-American, 32, Protestant, BA and MA in elementary education, teacher, divorced with one child (Mary), elementary education, teacher, divorced with one child (Mary), good health, outstanding teacher, enjoys working with children.good health, outstanding teacher, enjoys working with children.
7.7. Mary Evans. Mary Evans., African-American , 8, Protestant, 3rd grade, excellent , African-American , 8, Protestant, 3rd grade, excellent student, good health.student, good health.
8.8. John Jacobs.John Jacobs. Asian, 13, Protestant, 8th grade, honor student, good Asian, 13, Protestant, 8th grade, honor student, good health.health.
9. Mr. Newton.9. Mr. Newton. White, 26, atheist, starting last year of medical school, White, 26, atheist, starting last year of medical school, known to have homosexual tendencies, good health, and wears known to have homosexual tendencies, good health, and wears “freaky” clothes.“freaky” clothes.
10. Mrs. Clark.10. Mrs. Clark. White, 26, Protestant, college graduate in engineering White, 26, Protestant, college graduate in engineering electronics, married, no children, good health, enjoys outdoors electronics, married, no children, good health, enjoys outdoors sports, grew up in the inner-city.sports, grew up in the inner-city.
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11. Sister Mary Kathleen. White, 35, Catholic, college graduate, English major, Nun, middle class American, good health.
12. Mr. Black. White, 51, Mormon, high school graduate, mechanic, "Mr Fix it," married, in good health.
13. Miss Harris, Hispanic, 21, Protestant, college senior, nursing major, likes people, good health, enjoys outdoor sports.
14. Father Flanagan. African-American, 37, Catholic, college, seminary experience, priest, active in civil rights activities, criticized for his liberal views, good health, former college athlete.
15. Dr. Lee. Asian-American, 66, MD, general practitioner, has had two heart attacks in the past 5 years, but continues to practice medicine.
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• •
•
• •
High High AssertivenessAssertiveness
Concern for Concern for Self Self
Low Low
AssertivenessAssertiveness
Low CooperationLow Cooperation High CooperationHigh Cooperation
Concern for Concern for OthersOthers
Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial
and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.
CONFLICT MANAGEMENTCONFLICT MANAGEMENTTOOLTOOL
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• Competition
High High AssertivenessAssertiveness
Concern for Concern for Self Self
Low Low
AssertivenessAssertiveness
Low CooperationLow Cooperation High CooperationHigh Cooperation
Concern for Concern for OthersOthers
Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial
and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.
COMPETINGCOMPETING
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• Competition
• Accommodation
High High AssertivenessAssertiveness
Concern for Concern for Self Self
Low Low
AssertivenessAssertiveness
Low CooperationLow Cooperation High CooperationHigh Cooperation
Concern for Concern for OthersOthers
Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial
and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.
ACCOMODATINGACCOMODATING
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• Competition
• Avoiding • Accommodation
High High AssertivenessAssertiveness
Concern for Concern for Self Self
Low Low
AssertivenessAssertiveness
Low CooperationLow Cooperation High CooperationHigh Cooperation
Concern for Concern for OthersOthers
Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial
and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.
AVOIDINGAVOIDING
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• Competition
• Compromise
• Avoiding • Accommodation
High High AssertivenessAssertiveness
Concern for Concern for Self Self
Low Low
AssertivenessAssertiveness
Low CooperationLow Cooperation High CooperationHigh Cooperation
Concern for Concern for OthersOthers
Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial
and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.
COMPROMISINGCOMPROMISING
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• Competition • Collaboration
• Compromise
• Avoiding • Accommodation
High High AssertivenessAssertiveness
Concern for Concern for Self Self
Low Low
AssertivenessAssertiveness
Low CooperationLow Cooperation High CooperationHigh Cooperation
Concern for Concern for OthersOthers
Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial
and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.
COLLABORATINGCOLLABORATING
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• Competition • Collaboration
• Compromise
• Avoiding • Accommodation
High High AssertivenessAssertiveness
Concern for Concern for Self Self
Low Low
AssertivenessAssertiveness
Low CooperationLow Cooperation High CooperationHigh Cooperation
Concern for Concern for OthersOthers
Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial
and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.
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Ambiguous jurisdictions Ambiguous jurisdictions
Conflict of InterestConflict of Interest
Communications barriersCommunications barriers
Over-dependency of one Over-dependency of one partyparty
Differentiation in organizationDifferentiation in organization
Filley’s Antecedents to ConflictFilley’s Antecedents to Conflict
Association of the Association of the parties parties
Need for ConsensusNeed for Consensus
Behavior regulations Behavior regulations
Unresolved prior Unresolved prior conflictsconflicts
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Attention Getting Attention Getting
RationalizationRationalization
CompensationCompensation
IdentificationIdentification
ProjectionProjection
DEFENSE DEFENSE MECHANISMSMECHANISMS
Insulation Insulation
RegressionRegression
RepressionRepression
FantasyFantasy
NegativismNegativism
ScapegoatingScapegoating