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Page 1: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

Group Conflict Group Conflict ManagementManagement

Page 2: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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THE BOMB SHELTER EXERCISETHE BOMB SHELTER EXERCISE

• The following 15 people are in an atomic bomb shelter. • An atomic attack has occurred. • These 15 people are the only humans left alive on earth. • It will take 2 weeks for the radiation level to subside to a safe level. • Food and supplies can sustain seven people for 2 weeks. • The decision as to who will "survive" must be unanimous.

ONLY SEVEN PEOPLE CAN SURVIVE IN THIS SITUATION!

Page 3: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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1.1. Dr. Dane.Dr. Dane. African-American, 35, married, one child (Bobby), no African-American, 35, married, one child (Bobby), no religious affiliation, PhD in history, college professor, good health, religious affiliation, PhD in history, college professor, good health, active physically, enjoys politics.active physically, enjoys politics.

2.2. Mrs. DaneMrs. Dane.. White, Jewish, 38, BS and MS in psychology, counselor White, Jewish, 38, BS and MS in psychology, counselor in a mental health clinic, good health, one child (Bobby), active in in a mental health clinic, good health, one child (Bobby), active in community activities.community activities.

3.3. Bobby Dane.Bobby Dane. Bi-racial, (white mother & black father), 10, attended Bi-racial, (white mother & black father), 10, attended social education classes for 4 years, mentally retarded, IQ of 70, social education classes for 4 years, mentally retarded, IQ of 70, good health, enjoys pets.good health, enjoys pets.

4.4. Mrs. Garcia.Mrs. Garcia. Hispanic, 33, raised Catholic, 9th grade education, Hispanic, 33, raised Catholic, 9th grade education, exotic dancer, prostitute, good health, in a foster home as a child, exotic dancer, prostitute, good health, in a foster home as a child, was attacked by foster father at age of 12, ran away from home, was attacked by foster father at age of 12, ran away from home, returned to reformatory where she stayed until 16, has a child, 3 returned to reformatory where she stayed until 16, has a child, 3 weeks old (Jean).weeks old (Jean).

5. Jean Garcia.5. Jean Garcia. Three weeks old, Hispanic, good health, nursing for Three weeks old, Hispanic, good health, nursing for foodfood..

Page 4: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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6.6. Mrs. Evans.Mrs. Evans. African-American, 32, Protestant, BA and MA in African-American, 32, Protestant, BA and MA in elementary education, teacher, divorced with one child (Mary), elementary education, teacher, divorced with one child (Mary), good health, outstanding teacher, enjoys working with children.good health, outstanding teacher, enjoys working with children.

7.7. Mary Evans. Mary Evans., African-American , 8, Protestant, 3rd grade, excellent , African-American , 8, Protestant, 3rd grade, excellent student, good health.student, good health.

8.8. John Jacobs.John Jacobs. Asian, 13, Protestant, 8th grade, honor student, good Asian, 13, Protestant, 8th grade, honor student, good health.health.

9. Mr. Newton.9. Mr. Newton. White, 26, atheist, starting last year of medical school, White, 26, atheist, starting last year of medical school, known to have homosexual tendencies, good health, and wears known to have homosexual tendencies, good health, and wears “freaky” clothes.“freaky” clothes.

10. Mrs. Clark.10. Mrs. Clark. White, 26, Protestant, college graduate in engineering White, 26, Protestant, college graduate in engineering electronics, married, no children, good health, enjoys outdoors electronics, married, no children, good health, enjoys outdoors sports, grew up in the inner-city.sports, grew up in the inner-city.

Page 5: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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11. Sister Mary Kathleen. White, 35, Catholic, college graduate, English major, Nun, middle class American, good health.

12. Mr. Black. White, 51, Mormon, high school graduate, mechanic, "Mr Fix it," married, in good health.

13. Miss Harris, Hispanic, 21, Protestant, college senior, nursing major, likes people, good health, enjoys outdoor sports.

14. Father Flanagan. African-American, 37, Catholic, college, seminary experience, priest, active in civil rights activities, criticized for his liberal views, good health, former college athlete.

15. Dr. Lee. Asian-American, 66, MD, general practitioner, has had two heart attacks in the past 5 years, but continues to practice medicine.

Page 6: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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  • •

• •

High High AssertivenessAssertiveness

Concern for Concern for Self Self

Low Low

AssertivenessAssertiveness

Low CooperationLow Cooperation High CooperationHigh Cooperation

Concern for Concern for OthersOthers

 Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial

and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

CONFLICT MANAGEMENTCONFLICT MANAGEMENTTOOLTOOL

Page 7: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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  • Competition

High High AssertivenessAssertiveness

Concern for Concern for Self Self

Low Low

AssertivenessAssertiveness

Low CooperationLow Cooperation High CooperationHigh Cooperation

Concern for Concern for OthersOthers

 Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial

and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

COMPETINGCOMPETING

Page 8: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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  • Competition

• Accommodation

High High AssertivenessAssertiveness

Concern for Concern for Self Self

Low Low

AssertivenessAssertiveness

Low CooperationLow Cooperation High CooperationHigh Cooperation

Concern for Concern for OthersOthers

 Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial

and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

ACCOMODATINGACCOMODATING

Page 9: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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  • Competition

• Avoiding • Accommodation

High High AssertivenessAssertiveness

Concern for Concern for Self Self

Low Low

AssertivenessAssertiveness

Low CooperationLow Cooperation High CooperationHigh Cooperation

Concern for Concern for OthersOthers

 Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial

and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

AVOIDINGAVOIDING

Page 10: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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  • Competition

• Compromise

• Avoiding • Accommodation

High High AssertivenessAssertiveness

Concern for Concern for Self Self

Low Low

AssertivenessAssertiveness

Low CooperationLow Cooperation High CooperationHigh Cooperation

Concern for Concern for OthersOthers

 Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial

and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

COMPROMISINGCOMPROMISING

Page 11: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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  • Competition • Collaboration

• Compromise

• Avoiding • Accommodation

High High AssertivenessAssertiveness

Concern for Concern for Self Self

Low Low

AssertivenessAssertiveness

Low CooperationLow Cooperation High CooperationHigh Cooperation

Concern for Concern for OthersOthers

 Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial

and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

COLLABORATINGCOLLABORATING

Page 12: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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  • Competition • Collaboration

• Compromise

• Avoiding • Accommodation

High High AssertivenessAssertiveness

Concern for Concern for Self Self

Low Low

AssertivenessAssertiveness

Low CooperationLow Cooperation High CooperationHigh Cooperation

Concern for Concern for OthersOthers

 Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial

and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

Page 13: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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Ambiguous jurisdictions Ambiguous jurisdictions

Conflict of InterestConflict of Interest

Communications barriersCommunications barriers

Over-dependency of one Over-dependency of one partyparty

Differentiation in organizationDifferentiation in organization

Filley’s Antecedents to ConflictFilley’s Antecedents to Conflict

Association of the Association of the parties parties

Need for ConsensusNeed for Consensus

Behavior regulations Behavior regulations

Unresolved prior Unresolved prior conflictsconflicts

Page 14: Group Conflict Management. 2 THE BOMB SHELTER EXERCISE The following 15 people are in an atomic bomb shelter. An atomic attack has occurred. These 15

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Attention Getting Attention Getting

RationalizationRationalization

CompensationCompensation

IdentificationIdentification

ProjectionProjection

DEFENSE DEFENSE MECHANISMSMECHANISMS

Insulation Insulation

RegressionRegression

RepressionRepression

FantasyFantasy

NegativismNegativism

ScapegoatingScapegoating