graham freeburn - accelerate testing and advance your career with eurostar 2010

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Unissons nos Talents T O G E T H E R T A L E N T E D 1 Power Hour PH1 Making it Happen Getting Real Value from EuroSTAR! Graham Freeburn [email protected] +44 (0) 1698 574239, +44(0) 7973 789 464 PH1 Making it Happen Getting real value from EuroSTAR, 03/12/2010

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EuroSTAR Software Testing Conference 2010 presentation on "Getting real value from EuroSTAR" by Graham Freeburn. See more at: http://conference.eurostarsoftwaretesting.com/past-presentations/

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Page 1: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

Unissons nos Talents

T O G E T H E RT A L E N T E D

1

Power Hour – PH1

Making it Happen – Getting Real Value from EuroSTAR!

Graham Freeburn

[email protected]

+44 (0) 1698 574239, +44(0) 7973 789 464

PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Page 2: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

2PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Power UP !

Page 3: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

3

Objectives / Ground Rules

Objectives

How to plan your next steps and actually take them

Get tips from attendees who have been here before on what do

to do (and what to avoid)

Give you a last chance to network in a session and (hopefully)

have some fun

Ground Rules

To get the best out of this session I’d like you all to participate

Respect the views of others

Many of the activities are group based

Extroverts and shapers please note – help everyone to participate!

All mindmaps and other outputs from today will be posted on

www.sopragroup.co.uk shortly after the conference

PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Page 4: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

4PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

If this is your first EuroSTAR

You want take the most (personal and professional) value you can away from this conference

You‟re not sure how to do this

You may (or may not) have been completing the conference Evaluation and ROI worksheet

You have been thinking and talking about testing for the last few days

Assumptions

You are….

If you‟ve been here before…

You‟d like to get more value this time

You‟re prepared to help new attendees

By sharing your experiences

By assisting them to draw up effective action plans

Page 5: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

5PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

To…..

Check out the

blog of …?

Contact the

speaker on

session

W..?

Adopt Session Based

Test Management for

ET?

Join the weekend testers?

•Your own lists

•Conference Evaluation and

ROI forms

•From the floor

Reduce lost testing time?

Pilot use of

classification trees?

Find out more about

Lean Kaizen?

Best Ideas

For You? For your team / organisation?

Page 6: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

6PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Things you need to do or

implement NOW

Things you need to do NEXT

Write-up / present what you

have learnt, ideas being

considered to your team /

company

Things you need to research

/ READ

Action

Plan

Is to remember “TASK”

The key to a good action plan

TELL

KNOW SCHEDULE

ACTION

TELL

KNOW (ledge) SCHEDULE

ACTION

Build your initial Action

Plan within 3 (working)

days of attending the

conference

Good Tip!

Page 7: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

7PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Great Sessions!

New Approaches and good practice!

Websites / People to check out!

Examples / Metrics you can use!

Tell

Spread the news !!!

Page 8: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

8PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

First

That „number one‟ idea, practice or approach that you must implement, advocate or educate people about or do yourself !

Second

The „next‟ idea idea, practice or approach that was nearly the winner !

Third

The idea, practice or approach that couldn‟t wait till the „next‟ round of improvements.

May be….

Easy / Quick to implement

Address a key weakness or solve a signficiant (known) problem

Be very relevant to a current project or one that is about to start

Be an important piece of the testing jigsaw

Personal (entirely in your control)

Think „top 5‟ and the first three of these should by things to do immediately.

Action

Things to do NOW !

Page 9: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

9PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Everything else

Broken down into phases

Actions for you / your team / your organisation

Delivering and sharing the benefits

Building on your successes

Understanding any failures.

The rest of your top 5

Others that can, or need to be, addressed quickly

Don‟t just go back

to your desk and

go back to the

day job !

Build on you

enthusiasm and

feedback from

teams

Re-inforce the

value you got

from the

conference

Show the ideas,

practices you are

implementing are

making a

difference

Remember that

Personal

improvement is in

YOUR hands.

Work with

everyone on

other changes

EuroSTAR +1 week + 3 weeks +6 weeks +8 weeks +12 weeks

Step 1 Step 2 ………………… Step ‘n’

Schedule

Your plan is….

Page 10: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

10PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Influence = Buy In

Perception of Risk

Capability

Perception of Value

Legitimate Power(Authority)

Leader-ship

InformationPower

Clear Outcomes

Communication

Flexibility

Commitment Collaboration

Trust

Resistance Compliance

Fear

Reason

Friendliness

Coalition

Bargaining

Higher Authority

Assertiveness

Push SalesBargaining Emotional

Pull Assertive Logical Passive

Page 11: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

11PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Use your network

Contacts from this conference, your company, wider testing community, etc.

Share – who you want to tell and involve in delivering the changes?

Support – who you will need to get on board, who could give you metrics, who will need to approve, who could be your management champion?

You

Office Conference

CommunityLinked-In

Twitter Facebook

Use your buddies

You have your own network – and it‟s now a lot bigger!

Page 12: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

12PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Stoppers.

Things that could stop you implementing something.

Blockers.

This which would:• delay something• reduce it‟s effectiveness• reduce the degree of uptake across the business

Stoppers and Blockers

What will stop you…..

Page 13: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

13PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Realising the Benefits

Page 14: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

14PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

What benefits? How to get them? Build / Check then Implement Get the Benefits

•Achieve and publicise the benefits.

•Identify the benefits your improvements would make•Map these back to business goals / vision•Develop an approach to make sure these benefits will be realised

•Measures, Baselines•Targets, Responsibilities.

•Define the changes and ensure your plan for their implementation can deliver the benefits•Ensure baseline measures are in place•Implement the changes.

34

5

12

Benefits Realisation

Delivering value to your organisation

Identify

Implement

Review

Approach

Reap

Page 15: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

15

Be SMART, not STUPID!

Improvement Objectives

Strategy defined

Management buy-in

Assurance to staff

Risk Analysis

Time critical implementation

Sponsorship not forthcoming

Team members do not function as agents

of change

Unclear vision & commitment

Poorly planned change programme

Inappropriate / insufficient communication

Don’t take account of culture

Source: The Managing Change pocketbook, Neil Russell-Jones , ISBN 1-870471-31-8

PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Page 16: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

16

Wrap Up

PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Page 17: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

17

Questions???

PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010

Page 18: Graham Freeburn - Accelerate Testing and Advance Your Career With EuroSTAR 2010

18

Thank you

PH1 – Making it Happen – Getting real value from EuroSTAR, 03/12/2010