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Page 1: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Abbaba

Government of PakistanNADRA Headquarters, Islamabad

Government of PakistanNADRA Headquarters, Islamabad

Page 2: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

1•Who We Are

2• Social Support Initiatives

3• Future Strategy

(c) 2011, Government of Pakistan

Page 3: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

National Database and Registration Authority

(c) 2011, Government of Pakistan

Page 4: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Registrar General of Pakistan

Authority established 

under NADRA Ordinance 

2001

NADRA

NADRA Technologies 

Limited

Page 5: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

NADRA

Fourteen Thousand Employees

362 Registration Centres; 10 Overseas

184 Mobile Vans; 128 

Semi‐Mobile Units

Two data‐centres 150 miles apart

1,000 servers and 8,000 computers

115 Million Identities Issued

79 Million Identity 

Cards Issued

83 Million Facial Images

230 Million Fingerprints

Page 6: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan
Page 7: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Page 8: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Page 9: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Men Women

46 Million 33 Million

73%98%

Page 10: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Machine Readable Passports  and Visas (Pakistan)

Civil Registration System (Sudan)

Passport Issuance and Control 

System (Kenya)

National Drivers License System (Bangladesh)

Biometric Refugee Registration 

System for UNHCR

Identity Cards and Civil Registration 

(Pakistan)

Page 11: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Electronic Highway Toll 

Collection (NHA)

Identity Card Issuance System 

(Nigeria)

Electoral Rolls (Pakistan)

IDP Registration and Cash 

Disbursement

Kiosk and e‐Sahulat

Benazir Income Support Program

Page 12: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

Interior Ministry Pakistan World Bank Government of Punjab

UNHCR Asian Development Bank Kenya

Election Commission,  Pakistan

Benazir Income Support Program

National Highway Authority Nigeria

Bangladesh

Sudan

Page 13: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

Identity Cards for Overseas Pakistanis

3.7 Million

National Identity Cards

79 Million

Pakistan Origin Cards100,000

(c) 2011, Government of Pakistan

IDs for Citizens with Special Needs

35,000

Drivers Licenses550,000

Social Support Cards400,000

Page 14: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Family Registration Certificates

Children Registration Certificates

Birth and Death Certificates

Page 15: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

National Database and Registration Authority

(c) 2011, Government of Pakistan

Page 16: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Page 17: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Income support to the poorest population of Pakistan

Income support to the poorest population of Pakistan

4.3 Million beneficiary forms received from elected representatives

4.3 Million beneficiary forms received from elected representatives

NADRA’s database used to validate the eligibility of nominated beneficiaries

NADRA’s database used to validate the eligibility of nominated beneficiaries

2.3 Million determined eligible2.3 Million determined eligible

Page 18: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

BISP Normal

Total Forms 4,313,633

Eligible 2,360,450

Ineligible 520,082

Temporary Rejection 1,389,298

Total Processed 4,272,224 

ER Baluchistan

Total Forms 4,597

Eligible 3,729

Ineligible 424

Temporary Rejection 444

Total Processed 4,597

ER NWFP / WAR

Total Forms 236,133

Eligible 80,769

Ineligible 337

Temporary Rejection 155,025

Total Processed 236,131

Payment Delivery through the Postal 

System

Page 19: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

Balance: Rs.1,000

(c) 2011, Government of Pakistan

Page 20: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Efficient and cost effective way to disburse cashEfficient and cost effective way to disburse cash

Easy to create franchisee network because the franchisee requires only a mobile phone and no dedicated equipment or connectivity

Easy to create franchisee network because the franchisee requires only a mobile phone and no dedicated equipment or connectivity

Franchisee network can be leveraged later for other value added servicesFranchisee network can be leveraged later for other value added services

Creates local jobs for franchisees, as the Company‐Owned‐Company‐Operated model will be used for the franchisee network

Creates local jobs for franchisees, as the Company‐Owned‐Company‐Operated model will be used for the franchisee network

Page 21: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

• NADRA is developing a Poverty Database of Pakistan based on World Bank’s Poverty Scorecard

• The Scorecard employs Proxy Mean Testing based on 13 variables or factors– These variables include the number of people in the household, 

the type of toilets, whether the household has a freezer, ownership of livestock, and so on

0

200

400

600

800

1000

0 10 20 30 40 50 60 70 80 90 100

Thou

sand

s Poverty Results obtained by running the Proxy Mean Test 

on 1,717,160 households

Poverty ScorePoverty Score

Househ

olds

Househ

olds

PoorestPoorest RichestRichest

Page 22: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

PoorestPoorest

• Since poverty scorecards assign a score to every household, we can have a targeted and tiered approach to subsidy: the poorest get more subsidy; the less poor get less subsidy; and the well‐off get no subsidy

(c) 2011, Government of Pakistan

Popu

latio

nPo

pulatio

n

Income Support

Higher Subsidies

RichestRichestPovertyPoverty

Lower Subsidies

Page 23: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Income SupportIncome Support

Biometric POS

Mobile with specialized software

Benazir Smart Card

Partner Organizations

Partner Bank(s)

Subsidy Stores

Smart National ID

Page 24: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Page 25: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of PakistanApril 26 May 27 June 2 June 3 June 9 June 10May 21

• The Swat Operation began after the Taliban violated their peace agreement

Page 26: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of PakistanApril 26 May 27 June 2 June 3 June 9 June 10May 21

• Millions of people displaced; 755,464 families registered as IDPs; NADRA directed to verify registration

Page 27: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of PakistanApril 26 May 27 June 2 June 3 June 9 June 10May 21

• NADRA directed to design and implement cash disbursement to IDPs in a manner that ensures transparency

Page 28: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of PakistanApril 26 May 27 June 2 June 3 June 9 June 10May 21

• NADRA finishes design of cash disbursement system; Visa Debit cards to be issued to beneficiaries, backed by virtual accounts in collaboration with UBL

• Features of NADRA’s design– Transparent– Secure– Cost Effective– Does not make cash grant

look like charity

Page 29: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of PakistanApril 26 May 27 June 2 June 3 June 9 June 10May 21

• NADRA signs agreement with United Bank Limited and virtual accounts against the list of eligible beneficiaries are instantly created

Page 30: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of PakistanApril 26 May 27 June 2 June 3 June 9 June 10May 21

• The first distribution centre is launched at Jallozai Camp

Page 31: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of PakistanApril 26 May 27 June 2 June 3 June 9 June 10May 21

• Visa cards distributed at the first camp• Biometric enrolment

carried out at issuance• Cards activated after 

biometric verification of beneficiaries

• Systems implementedand first payments madewithin two weeks ofprogram start

Page 32: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Identity Number Identity Card Photo IDP Photo

21104‐5020218‐7

15601‐6152669‐4

15602‐7688450‐9

Page 33: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Total Registered 755,464 100%

Eligible 329,792 43.65%

Non Eligible ‐ CNIC not available 44,697 5.92%

Non Eligible ‐Multiple Registrations 224,895 29.77%

Non Eligible ‐ Invalid CNIC 43,966 5.82%

Non Eligible ‐ Unclear CNIC in Data Warehouse 1,314 0.17%

Non Eligible ‐ Addresses not from affected area 37,216 4.93%Non Eligible ‐ Duplicate within family (husband‐wife or unmarried Children) 73,584 9.74%

Not on terrorist watch‐list

Not on terrorist watch‐list

No duplicate registrationNo duplicate registration

Resident of affected areaResident of affected area

One benefit per familyOne benefit per family

Page 34: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

ATMPOS

45,189

20,356

327,428

147,458

Number of Transactions

ATMPOS

476,126,645502,517,546

3,391,658,777 3,637,083,627

Amount Withdrawn

Male Female

Total Amount Distributed:

Rs. 10 Billion+Total Amount Distributed:

Rs. 10 Billion+

Page 35: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Time from the President’s directive to the first payment:

14 Days

Time from the President’s directive to the first payment:

14 Days

Page 36: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Page 37: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Provincial Governments notify affected 

areas

Provincial Governments notify affected 

areas

List of registered heads of family from NADRA database

List of registered heads of family from NADRA database

Verification of list by provincial governments

Verification of list by provincial governments

Final Beneficiary Lists

Final Beneficiary Lists

Creation of virtual accounts

Creation of virtual accounts

Left over registration subject to approval 

of district administration

Page 38: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Head of family CNIC available in NADRA 

Database

Head of family is unique in NADRA 

Database

Head of family is valid in NADRA 

Database

Head of family CNIC is clear in NADRA’s database i.e. is not marked suspect, alien or fraud

Head of family/Individual 

both or one address pertains to the affected area

Page 39: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

1:1 Finger Matching

• Online biometric identification of beneficiary

Duplication Filter

• Only one beneficiary per family

Automated

• Centralized system with minimal human intervention and complete audit logs

Two factor authentication

• Card + Pin

Page 40: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

Debit Virtual Account

1:1 Finger Matching

NADRA Verifies Biometrics and Issues Electronic Approval

Bank validates original CNIC and Issues Payment and Debit 

Card

Official Notification of Flood Affected Areas 

(District, Tehsil, Village/City) through Board of Revenue

Bank creates Virtual Account against CNIC List

NADRA Verifies and Issues list of all heads of family in notified 

areas 

Page 41: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

Official Notification of Flood Affected Areas 

(District, Tehsil, Village/City) through Board of Revenue

Bank creates Virtual Account against CNIC List

NADRA Verifies and Issues list of all heads of family in notified 

areas 

Debit Virtual Account

1:1 Finger Matching

NADRA Verifies Biometrics and Issues Electronic Approval

Bank validates original CNIC and Issues Payment and Debit 

Card

Page 42: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

Processing Time: 1 min Processing Time: 3 min

Processing Time: 5 minProcessing Time: 4 min

Estimated Applicant 

Processing Time13 Minutes

Page 43: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Watan Card Centers ‐ 127

Total Processed – 1,596,203  

Total Cash Disbursed – Rs. 29,570,160,192

Page 44: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

National Database and Registration Authority

(c) 2011, Government of Pakistan

Page 45: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Face Recognition AFIS Data Processing

NADRA Identity Management System

Iden

tity Ca

rds

Passpo

rts

Driv

ers L

icen

ses

Civil R

egistration 

Docum

ents

Social Sup

port and

 Co

ndition

al Cash Granr

Data An

alysis; Foren

sics; 

and Ad

vanced

 Search

Border Con

trol

Page 46: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan

Savings (and Financial Services)

Hajj

Life and Health 

Insurance

Access Control and Loyalty Programs

Services for Everyone

Card Security through Digital 

Certificates 

Higher Security

Owner Security through 

Biometrics

Convenience to Citizens

Reduction in Identity Fraud

Capturing of the Informal Economy

Financial Inclusion

Page 47: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

Balance: Rs.1,000

(c) 2011, Government of Pakistan

Biometric POS

Franchisee Network(s)

Mobile Phones

Banks

Insurance, and other services

Social Services

Government Services

Page 48: Government of Pakistan NADRA Headquarters, Islamabadsiteresources.worldbank.org/SAFETYNETSANDTRANSFERS/... · 2011-06-02 · • NADRA is developing a Poverty Database of Pakistan

(c) 2011, Government of Pakistan