governance webinar 09062016
TRANSCRIPT
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Innovative approach to File Governance
WEBINAR9th June, 2016
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File Governance is key to manage the increasing flow ofinformation from emerging technologies like Hybrid &Cloud Integration, API Management and IoT.
Mark Denchy Mauro LisaVice President BP North America
Governance SMEVice President IS Europe
Solutions Architecture SME
About this session…
Agenda
• The Problem Domain• File Governance defined• Use Case 1 - Financial/Insurance • Use Case 2 – Manufacturing/Logistics
• File Governance Objectives• File Governance’s Role in Integration• How to Identify needs• Benefits of File Governance• Avoiding Major Pitfalls• What to look for in a Solution
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File Governance Defined…
…the management and control of file movement both within and externally to/from an organization, including proactive decisions about routing, actionable decisions based on file content, and the ability to expose complex data flow information for managing SLA and security compliance and system capacity planning.
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• What are the flows in my infrastructure? • Who is in charge of them? Who generated them, who will be using them? • Do my flows move correctly in my infrastructure, respecting the specified phases and
defined time frames? • Where exactly in my infrastructure, at this point in time, is a particular file located?• Are my sensitive and critical data secure during transfers?• Can I migrate the current definitions to more secure and controlled ones?• Can I comply with Auditing (i.e. SOX) rules on transfers? • Can I do Capacity Planning to meet increased traffic needs?• How much time do I spend in solving a problem or in answering a user's request
wishing to know the status of a transfer?
The Problem of Governance
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Financial/Insurance Use Case
Use Case 1
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• In Financial Market it is very important to manage SLA to internal services and Business Partners
• A Merchant Bank has high commitment to their business users.• Pension and Investment found transactions should be re-conciliated within the next
business days after the business partner has sold Found shares through a broker• By law each Fund quotation must be available to the online banking with a
maximum delay of two working days.• All these transactions are batch files collected from
• Other banks• Insurance• Brokers
• If a transaction is not delivered on-time the BANK has to pay penalties or may loose money because of late sell or buy transaction.
• Reacting properly when a data transaction is about NOT to meet the SAL allow the bank to save SLA penalties.
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Financial/Insurance Use Case
Use Case 1
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• A single transaction consist of several processing steps• Receive data• Validate (decrypt-uncompress-DLP prevention)• Transform• Load into target system• Provide receipt to sender
• Each step needs to be logged tracked, audited and monitored. • Primeur E2E Governance is able to provide ALL these feedback to Business Users
who are the client of the service delivered.
THIS IS A BUSINESS SERVICE.
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Manufacturing/Logistics
Use Case 2
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• Large Car Manufacturer JIT process• Car Manufactures work with the principle of JIT process, this is valid either for
external supplier but also for the Manufacturer Plant daily production Program.• The MES (Manufacturing Execution System) is designed to work in independently
mode from the central HUB, this means that the Plant can produce without being connected for at least 4h. But after this time expires the Manufacturing Plant need to be fed with other data. If this data does not arrive on time the Plant stops.
• The data feed is a very sophisticated process which consist in several processes.• See Below diagram.
Data transferred fromSP_GLOBAL (SPAZIO) toQM_GLOBAL (MQ) usingFMTJ SPAZIO’s component
AGAP’sMESproduceafile(DATI_P)tobesenttoMASERATI
File is inserted in AGAP’sSPAZIO (SP_OAG) queueto be sent (A)
FiletransferredfromAGAP’sSPAZIO(SP_OAG)toManufacturingIntegrationLayer‘sSPAZIO(SP_GLOBAL)(B)
Message transferred fromManufacturing IntegrationLayer MQ (QM_GLOBAL) toMaserati using MQ
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Manufacturing/Logistics
Use Case 2
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Alert based monitoring allow user to be notified about some condition related to flow.• Flow errors: transmission errors• Cutoff time based (with warning): SLA on a completion time• No send of file: planned file has not transferred• Cutoff on duration: SLA on duration of the transfer• Transmission completion: the flow complete correctly
If data process is not complete on time, the manufacturing plant may be shut down due to lack of data.
JIT process allows to feed the plant with the proper goods and material but what happens if data is not delivered on time? ….. Same thing as well as goods…. No more cars….
Governance Objectives
• Visibility — Who is the sender, who is the receiver and what file transfer process is being used?
• Management and Monitoring — Where is the file, and where should it be?• Measurement — What metrics are associated with the process incorporating
file transfer?• Enforcement — What policies and processes enable or constrain the file
transfer, including access, authentication and performance?• Provision — How are senders, receivers and systems added to or removed from
the MFT solution, and how are their expectations captured?• Validation — Is everything operating as it was designed to, and as it should?
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Governance’s Role in Integration
START DEPLOY
Integration Governance
Most projects focus on this, the visible part of the project, that seems to be more important
BUILD
Integration Lifecycle
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Governance’s Role in Integration
But the most valuablearea is this!
To ensure that the Governance isaccurate, modeling is essential.
The modeling enables tracing of alldata processing and must bepredictive, according to customerrequirements
MonitoringActing on events
MODELING
START DEPLOY
Integration Lifecycle
Integration Governance
BUILD
Most projects focus on this, the visible part of the project, that seems to be more important
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How to Identify Governance Needs
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Common Areas to Review• How do you provide visibility of your data flows in an agile, efficient and cost-effective
way to business users for:• SLA Compliance• Business Continuity• Capacity management
• How could you increase visibility to flows being processed in the cloud?• Cloud-based ERPs• Trading Partners
• Would stronger KPI compliance improve your relationship with business partners?• SLA Turn-around times (both directions)
• How are you managing data flow from IoT and BYOD?• Time-sensitive data needed for downstream processes
Every company could realize benefits from increased data governance
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Benefits of Governance
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• Flow Monitoring E2E• Flow Visibility tailored for Business and technical people• Workflow E2E process visibility for Business• Supports KPI Monitoring• Predictive SLA Monitoring for Business Application• E2E Cloud Data processing visibility• Designed for Citizen Integration Processes• Reporting and Real Time Dashboard customizable for• Technical• Business
• Discovery and reverse engineering of Data process flows
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Avoiding Major Pitfalls
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• Underestimated effort on providing visibility of data process flows• Missing Business SLAs on data delivery and data processing• Processing errors due to missing or late data• Unnecessary processing because of application dismissal• Inaccurate measurement of data processing KPIs• Unnecessary cloud processing that may result in over-charged Cloud
billing
Key topics to watch for:
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What to look for in a solution:
Best of Breed Governance Solution
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• Allows modeling of flows for complete understanding of file movement landscape
• Discovery of flows to facilitate modeling• Real-time notifications of unexpected results• Actionable events to manage unexpected results• Reporting to monitor / manage capacity planning• Scalable to monitor thousands of simultaneous transactions• Co-Exists with other MFT solutions
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Response toQuestions