good afternoon & welcome! - liaa.gov.lv filewho am i? •originally a creative •accidental...

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Good afternoon & welcome! Thanks to the LIAA for having me.

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Page 1: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Good afternoon & welcome!

Thanks to the LIAA for having me.

Page 2: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Bringing your creative company

(or product) to the UK.

(The very basics!)

Page 3: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Who am I?

• Originally a creative

• Accidental businessman

• Plain talking

• 13 years of experience at Artful with creative

companies

• Multiple sectors, Design, Fine Art, F&B etc. etc.

• Clients all over the UK & in NYC, LA, Stockholm,

Dublin, Malta, (and now maybe in Latvia!)

Page 4: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Intro

UK great place to do business.

Huge potential market.

Page 5: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Intro

UK great place to do business.

Huge potential market.

Brexit schmexit, business as usual.

Dip in retail spend recovering.

Page 6: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Intro

UK great place to do business.

Huge potential market.

Brexit schmexit, business as usual.

Dip in retail spend recovering.

Experience, real & perceived increasingly

important.

Page 7: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Intro

UK great place to do business.

Huge potential market.

Brexit schmexit, business as usual.

Dip in retail spend recovering.

Experience, real & perceived increasingly important.

Highly brand aware/conscious.(everyone has their own personal brand as defined by the brands they

engage with)

Page 8: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know where you’re going!

Successful journeys start with set destinations.

Page 9: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know where you’re going!

Successful journeys start with set destinations.

Creating the right vehicle to get you there depends

on a number of variables.

Page 10: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know where you’re going!

Successful journeys start with set destinations.

Creating the right vehicle to get you there depends

on a number of variables.

Where, when, how much and to whom?

Page 11: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know where you’re going!

Successful journeys start with set destinations.

Creating the right vehicle to get you there depends on a number of variables.

Where, when, how much and to whom?

ROI?

Page 12: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know who you are.

Understand the best bits of your current business.

Page 13: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know who you are.

Understand the best bits of your current business.

Keep it simple to start with.

Page 14: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know who you are.

Understand the best bits of your current business.

Keep it simple to start with.

Look for gaps you can fill.

(The UK is full of epicures, always looking for

something different and new)

Page 15: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know your enemy!

The UK is a very crowded marketplace.

Page 16: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know your enemy!

The UK is a very crowded marketplace.

Do your homework, take time, visit, talk to

consumers.

Page 17: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know your enemy!

The UK is a very crowded marketplace.

Do your homework, take time, visit, talk to

consumers.

Don’t assume your competition is the same as at

home.

Page 18: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know your enemy!

The UK is a very crowded marketplace.

Do your homework, take time, visit, talk to

consumers.

Don’t assume your competition is the same as at

home.

Look for the best and see how they do it!

Page 19: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know the marketplace.

Very well developed design scene.

Page 20: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know the marketplace.

Very well developed design scene.

Crowded, highly competitive market(2m population Latvia, 9m in London alone!)

Page 21: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know the marketplace.

Very well developed design scene.

Crowded, highly competitive market(2m population Latvia, 9m in London alone!)

Very fast paced, loud & ‘charismatic’(it will be like being the youngest child at a big family meal)

Page 22: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Know the marketplace.

Very well developed design scene.

Crowded, highly competitive market(2m population Latvia, 9m in London alone!)

Very fast paced, loud & ‘charismatic’(it will be like being the youngest child at a big family meal)

Design scene always looking for new trends.

Page 23: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Target audience

Take time to know your consumers.

Page 24: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Target audience

Take time to know your consumers.

Create example ‘personas’ (UK specific).

Page 25: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Target audience

Take time to know your consumers.

Create example ‘personas’ (UK specific).

Understand what drives them and how they talk.

Page 26: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Target audience

Take time to know your consumers.

Create example ‘personas’ (UK specific).

Understand what drives them and how they talk.

Make sure they are ‘Brand’ appropriate (& vice versa).

Page 27: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Target audience

Take time to know your consumers.

Create example ‘personas’ (UK specific).

Understand what drives them and how they talk.

Make sure they are ‘Brand’ appropriate (& vice

versa).

Understand your Brand and how to

articulate/communicate it to your audience.

Page 28: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Sales & Marketing

B2B you’ve got to be there, a lot!

Page 29: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Sales & Marketing

B2B you’ve got to be there, a lot!

B2C you’ve got to be there, a lot!

Page 30: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Sales & Marketing

B2B you’ve got to be there, a lot!

B2C you’ve got to be there, a lot!

In person, online, on social and in editorial

content.

Page 31: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Sales & Marketing

B2B you’ve got to be there, a lot!

B2C you’ve got to be there, a lot!

In person, online, on social and in editorial

content.

The rule of 7 times!

Page 32: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Any Questions?

Page 33: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Tobacco, coffee, tea,

‘Loo’ (tualete) break!

20 minutes

No ‘elevator pitches’ but do please feel free

to talk to me (I’m new here!)

Page 34: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Welcome back… …now its time for ‘The Serious Stuff ’

Page 35: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Finance

Do a UK specific P&L.

Page 36: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Finance

Do a UK specific P&L.

Set targets (remember about the destination?!)

Page 37: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Finance

Do a UK specific P&L.

Understand the CAPEX requirement!

Page 38: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Finance

Do a UK specific P&L.

Understand the CAPEX requirement!

Make a budget according to what you think it’ll

cost you.

Page 39: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Finance

Do a UK specific P&L.

Understand the CAPEX requirement!

Make a budget according to what you think it’ll

cost you.

DOUBLE IT.

Page 40: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Don’t forget the cost of marketing.

Finance

Page 41: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

This is Violet.

Page 42: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

It’s important to present your best face,

but it can be expensive!

This is Violet, how she wants to be seen!

Page 43: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Don’t forget the cost of marketing.

Don’t forget the cost of marketing.

Finance

Page 44: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Don’t forget the cost of marketing.

Don’t forget the cost of marketing.

(There’s no point being there if no-one knows, or

knows the face you want them to see!)

Finance

Page 45: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Don’t forget the cost of marketing.

Don’t forget the cost of marketing.

(There’s no point being there if no-one knows, or

knows the face you want them to see!)

You can save on marketing spend by being there

on the ground more.

Finance

Page 46: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Prepare for it to take longer than you think to

‘break’ the UK market.

Finance

Page 47: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Prepare for it to take longer than you think to

‘break’ the UK market.

Write your budgets to cover enough time

(2-3 years is a good basic start).

Finance

Page 48: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Prepare for it to take longer than you think to ‘break’ the UK market.

Write your budgets to cover enough time

(2-3 years is a good basic start).

Start off with enough cash!

(don’t expect it to self-fund quickly)

Finance

Page 49: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Invest in knowing the UK law affecting your

products/business.

Procedural Guidelines

Page 50: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Invest in knowing the UK law affecting your

products/business.

Tax (business rates, VAT)

Procedural Guidelines

Page 51: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Invest in knowing the UK law affecting your

products/business.

Tax (business rates, VAT)

Human Resources (UK employment law)

Procedural Guidelines

Page 52: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Procedural Guidelines

Buying & spending cycles.

Page 53: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Procedural Guidelines

Buying & spending cycles.

(wholesale lead times, remember for marketing and

sales)

Page 54: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Procedural Guidelines

Buying & spending cycles.

(wholesale lead times, remember for marketing and

sales)

Speak to your buyers about what they want, how

they buy & when.

Page 55: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Procedural Guidelines

Location, location, location.

Page 56: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Procedural Guidelines

Location (both for physical retail and online)

employ local knowledge

(e.g. SCIN Gallery)

Page 57: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Procedural Guidelines

Plan for…

Procurement, IT, Office management, Client

service, Financial management, New Business,

Working Hours, Payroll, Travel, Client

entertaining, Expenses, Outsourcing and HR

strategies & processes.

Page 58: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Procedural Guidelines

Intellectual Property

Page 59: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Procedural Guidelines

Intellectual Property

Protect yours!

Page 60: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Procedural Guidelines

Intellectual Property

Protect yours!

Respect that of others.

(UK is increasingly litigious)

Page 61: Good afternoon & welcome! - liaa.gov.lv fileWho am I? •Originally a creative •Accidental businessman •Plain talking •13 years of experience at Artful with creative companies

Paldies!Thanks for listening.

Any Questions?