good afternoon & welcome! - liaa.gov.lv filewho am i? •originally a creative •accidental...
TRANSCRIPT
Good afternoon & welcome!
Thanks to the LIAA for having me.
Bringing your creative company
(or product) to the UK.
(The very basics!)
Who am I?
• Originally a creative
• Accidental businessman
• Plain talking
• 13 years of experience at Artful with creative
companies
• Multiple sectors, Design, Fine Art, F&B etc. etc.
• Clients all over the UK & in NYC, LA, Stockholm,
Dublin, Malta, (and now maybe in Latvia!)
Intro
UK great place to do business.
Huge potential market.
Intro
UK great place to do business.
Huge potential market.
Brexit schmexit, business as usual.
Dip in retail spend recovering.
Intro
UK great place to do business.
Huge potential market.
Brexit schmexit, business as usual.
Dip in retail spend recovering.
Experience, real & perceived increasingly
important.
Intro
UK great place to do business.
Huge potential market.
Brexit schmexit, business as usual.
Dip in retail spend recovering.
Experience, real & perceived increasingly important.
Highly brand aware/conscious.(everyone has their own personal brand as defined by the brands they
engage with)
Know where you’re going!
Successful journeys start with set destinations.
Know where you’re going!
Successful journeys start with set destinations.
Creating the right vehicle to get you there depends
on a number of variables.
Know where you’re going!
Successful journeys start with set destinations.
Creating the right vehicle to get you there depends
on a number of variables.
Where, when, how much and to whom?
Know where you’re going!
Successful journeys start with set destinations.
Creating the right vehicle to get you there depends on a number of variables.
Where, when, how much and to whom?
ROI?
Know who you are.
Understand the best bits of your current business.
Know who you are.
Understand the best bits of your current business.
Keep it simple to start with.
Know who you are.
Understand the best bits of your current business.
Keep it simple to start with.
Look for gaps you can fill.
(The UK is full of epicures, always looking for
something different and new)
Know your enemy!
The UK is a very crowded marketplace.
Know your enemy!
The UK is a very crowded marketplace.
Do your homework, take time, visit, talk to
consumers.
Know your enemy!
The UK is a very crowded marketplace.
Do your homework, take time, visit, talk to
consumers.
Don’t assume your competition is the same as at
home.
Know your enemy!
The UK is a very crowded marketplace.
Do your homework, take time, visit, talk to
consumers.
Don’t assume your competition is the same as at
home.
Look for the best and see how they do it!
Know the marketplace.
Very well developed design scene.
Know the marketplace.
Very well developed design scene.
Crowded, highly competitive market(2m population Latvia, 9m in London alone!)
Know the marketplace.
Very well developed design scene.
Crowded, highly competitive market(2m population Latvia, 9m in London alone!)
Very fast paced, loud & ‘charismatic’(it will be like being the youngest child at a big family meal)
Know the marketplace.
Very well developed design scene.
Crowded, highly competitive market(2m population Latvia, 9m in London alone!)
Very fast paced, loud & ‘charismatic’(it will be like being the youngest child at a big family meal)
Design scene always looking for new trends.
Target audience
Take time to know your consumers.
Target audience
Take time to know your consumers.
Create example ‘personas’ (UK specific).
Target audience
Take time to know your consumers.
Create example ‘personas’ (UK specific).
Understand what drives them and how they talk.
Target audience
Take time to know your consumers.
Create example ‘personas’ (UK specific).
Understand what drives them and how they talk.
Make sure they are ‘Brand’ appropriate (& vice versa).
Target audience
Take time to know your consumers.
Create example ‘personas’ (UK specific).
Understand what drives them and how they talk.
Make sure they are ‘Brand’ appropriate (& vice
versa).
Understand your Brand and how to
articulate/communicate it to your audience.
Sales & Marketing
B2B you’ve got to be there, a lot!
Sales & Marketing
B2B you’ve got to be there, a lot!
B2C you’ve got to be there, a lot!
Sales & Marketing
B2B you’ve got to be there, a lot!
B2C you’ve got to be there, a lot!
In person, online, on social and in editorial
content.
Sales & Marketing
B2B you’ve got to be there, a lot!
B2C you’ve got to be there, a lot!
In person, online, on social and in editorial
content.
The rule of 7 times!
Any Questions?
Tobacco, coffee, tea,
‘Loo’ (tualete) break!
20 minutes
No ‘elevator pitches’ but do please feel free
to talk to me (I’m new here!)
Welcome back… …now its time for ‘The Serious Stuff ’
Finance
Do a UK specific P&L.
Finance
Do a UK specific P&L.
Set targets (remember about the destination?!)
Finance
Do a UK specific P&L.
Understand the CAPEX requirement!
Finance
Do a UK specific P&L.
Understand the CAPEX requirement!
Make a budget according to what you think it’ll
cost you.
Finance
Do a UK specific P&L.
Understand the CAPEX requirement!
Make a budget according to what you think it’ll
cost you.
DOUBLE IT.
Don’t forget the cost of marketing.
Finance
This is Violet.
It’s important to present your best face,
but it can be expensive!
This is Violet, how she wants to be seen!
Don’t forget the cost of marketing.
Don’t forget the cost of marketing.
Finance
Don’t forget the cost of marketing.
Don’t forget the cost of marketing.
(There’s no point being there if no-one knows, or
knows the face you want them to see!)
Finance
Don’t forget the cost of marketing.
Don’t forget the cost of marketing.
(There’s no point being there if no-one knows, or
knows the face you want them to see!)
You can save on marketing spend by being there
on the ground more.
Finance
Prepare for it to take longer than you think to
‘break’ the UK market.
Finance
Prepare for it to take longer than you think to
‘break’ the UK market.
Write your budgets to cover enough time
(2-3 years is a good basic start).
Finance
Prepare for it to take longer than you think to ‘break’ the UK market.
Write your budgets to cover enough time
(2-3 years is a good basic start).
Start off with enough cash!
(don’t expect it to self-fund quickly)
Finance
Invest in knowing the UK law affecting your
products/business.
Procedural Guidelines
Invest in knowing the UK law affecting your
products/business.
Tax (business rates, VAT)
Procedural Guidelines
Invest in knowing the UK law affecting your
products/business.
Tax (business rates, VAT)
Human Resources (UK employment law)
Procedural Guidelines
Procedural Guidelines
Buying & spending cycles.
Procedural Guidelines
Buying & spending cycles.
(wholesale lead times, remember for marketing and
sales)
Procedural Guidelines
Buying & spending cycles.
(wholesale lead times, remember for marketing and
sales)
Speak to your buyers about what they want, how
they buy & when.
Procedural Guidelines
Location, location, location.
Procedural Guidelines
Location (both for physical retail and online)
employ local knowledge
(e.g. SCIN Gallery)
Procedural Guidelines
Plan for…
Procurement, IT, Office management, Client
service, Financial management, New Business,
Working Hours, Payroll, Travel, Client
entertaining, Expenses, Outsourcing and HR
strategies & processes.
Procedural Guidelines
Intellectual Property
Procedural Guidelines
Intellectual Property
Protect yours!
Procedural Guidelines
Intellectual Property
Protect yours!
Respect that of others.
(UK is increasingly litigious)
Paldies!Thanks for listening.
Any Questions?