goals for banks...services simple, plug-and-play addition of new fraud tools, data sources, and...

1
Grow Revenue Minimize Fraud Ensure Flexibility with and The best user experience The best security The most flexible platform Goals for Banks Bank Industry Drivers in losses for financial institutions As a result of unauthorized activity on their accounts: of respondents left their credit unions of respondents left their banks of respondents left their credit card companies Customer Relationships Account Fraud 28% 12% 22% Account fraud results in $10+ billion Strict Regulation Cost of acquisition Improved customer retention Strong digital-only experience Data privacy (i.e. GDPR) Real-time payments Open banking Strong customer authentication and transaction risk analysis (i.e., PSD2) Collect data Initiate frictionless or step-up authentication Improve the user experience, drive down fraud, and meet strict regulations OneSpan Intelligent Adaptive Authentication 1 6 Additional data 2 Velocity Trend Volume Time Customer Account Data Third Party Data Sources Mobile Data Laptop ATM Smartphone Authentication Services Accurate risk assessment Dynamic security and authentication actions Real-time risk analytics with machine learning and customized rules Mobile Data Device User Environment App Behind the Scenes Collect data Laptop ATM Smartphone Trusted Identity (TID) Platform Server Side Risk review Security and authentication actions Risk analytics Machine learning Rules 1 TID Platform Server Side Server Side Risk Analytics O R C H E S T R A T I O N Additional data Risk review Security and authentication actions Risk analytics Machine learning Rules 3 4 5 2 Client Side Authentication Orchestration Secure Channel Smartphone Laptop ATM Frictionless! Very low Risk Low High Medium Dynamic Step Up Orchestration Initiate step-up authentication across any channel only if required 6 TID Platform Server Side Risk review Security and authentication actions Risk analytics Machine learning Rules Scan Benefits of OneSpan’s Intelligent Adaptive Authentication IT Managers Compliance Managers Security and Fraud Professionals Business Managers Grow revenue: bring new solutions to market fast, and quickly adapt to exceed customer expectations Enable fast, frictionless user experiences across devices and channels Maximize customer acquisition and retention Deploy advanced authentication such as biometrics and behavioral Future proof applications: leverage new authentication technologies quickly without code changes Reduce fraud with cutting-edge analytics and machine learning Ensure visibility and control across applications and channels with centralized rules and management Rapidly adopt and comply with new and changing regulations Quickly meet EU GDPR and PSD2 requirements Respond to change Integrate new fraud data sets and services quickly Dramatically reduce coding, QA, and related complexity! The OneSpan Trusted Identity (TID) Platform – Client Data Collection Third party app/service Third party app/service Online banking OneSpan apps/services Business applications Mobile banking Corporate banking Future apps/services Orchestration drives precise security actions based on level of risk Add new authentication methods with NO application code changes (future proofing!) One simple API for all devices A single interface simplifies utilization of all business apps and services Simple, plug-and-play addition of new fraud tools, data sources, and services Easily create and deploy new authentication workflows with dramatically less coding A powerful risk analytics engine leverages machine learning to accurately detect fraud in real time Orchestration seamlessly manages all server-side applications, services, and data Collects comprehensive data on device and app integrity, user behavior, and other key contextual data across all digital channels

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Page 1: Goals for Banks...services Simple, plug-and-play addition of new fraud tools, data sources, and services Easily create and deploy new authentication workflows with dramatically less

GrowRevenue Minimize

FraudEnsure

Flexibility

with andThe best

user experienceThe bestsecurity

The most flexible platform

Goals for Banks

Bank Industry Drivers

in losses for financial institutions

As a result of unauthorized activity on their accounts:

of respondents left their credit unions

of respondents left their banks

of respondents left their credit card companies

Customer Relationships

Account Fraud

28%

12%

22%

Account fraud results in

$10+ billion

Strict RegulationCost of acquisition

Improved customer retention

Strong digital-only experience

Data privacy (i.e. GDPR)

Real-time payments

Open banking

Strong customer authentication and transaction risk analysis (i.e., PSD2)

Collect data

Initiate frictionless or step-up authentication

Improve the user experience, drive down fraud, and meet strict regulations

OneSpan Intelligent Adaptive Authentication

1

6

Additional data2

3

4

5

Velocity

Trend Volume

Time

Customer Account Data

Third PartyData Sources

Mobile Data

Laptop ATM

Smartphone

Authentication Services

Accurate risk assessment

Dynamic security and authentication actions

Real-time risk analytics with machine learning and customized rules

Mobile Data

DeviceUser

EnvironmentApp

Behind the Scenes

Collect data

Laptop ATM

Smartphone

Trusted Identity (TID)Platform Server Side

Risk review

Security and authenticationactions

Risk analytics

Machinelearning

Rules

1

TID Platform Server Side

Server Side Risk Analytics

ORCHESTRATI

ON

Additional data

Risk review

Security and authenticationactions

Risk analytics

Machinelearning

Rules

3

4

5

2

Client Side Authentication Orchestration

Secure Channel

Smartphone

LaptopATM

Frictionless!Very low

Risk

Low

High

Medium

Dynamic Step Up Orchestration

Initiate step-up authentication across any channel only if required

6

TID Platform Server Side

Risk review

Security and authenticationactions

Risk analytics

Machinelearning

RulesScan

Benefits of OneSpan’s Intelligent Adaptive Authentication

IT ManagersComplianceManagers

Security and FraudProfessionals

BusinessManagers

• Grow revenue: bring new solutions to market fast, and quickly adapt to exceed customer expectations

• Enable fast, frictionless user experiences across devices and channels

• Maximize customer acquisition and retention

• Deploy advanced authentication such as biometrics and behavioral

• Future proof applications: leverage new authentication technologies quickly without code changes

• Reduce fraud with cutting-edge analytics and machine learning

• Ensure visibility and control across applications and channels with centralized rules and management

• Rapidly adopt and comply with new and changing regulations

• Quickly meet EU GDPR and PSD2 requirements

• Respond to change

• Integrate new fraud data sets and services quickly

• Dramatically reduce coding, QA, and related complexity!

The OneSpan Trusted Identity (TID) Platform – Client Data Collection

Third party app/service

Third party app/service

Online banking

OneSpan apps/services

Business applications

Mobile banking

Corporate banking

Future apps/services

Orchestration drives precise security actions based on level of risk

Add new authentication methods with NOapplication code changes (future proofing!)

One simple API for all devices

A single interface simplifies utilization of all business apps and services

Simple, plug-and-play addition of new fraud tools, data sources, and services

Easily create and deploy new authentication workflows with dramatically less coding

A powerful risk analytics engine leverages machine learning to accurately detect fraud in real time

Orchestration seamlessly manages all server-side applications, services, and data

Collects comprehensive data on device and app integrity, user behavior, and other key contextual data across all digital channels