benefits workflows for financial services compliant digital client communications · 2019. 11....

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hearsaysystems.com BENEFITS Capture, monitor, and supervise all digital advisor/agent channels in a single system. Make faster approval decisions with the Universal Supervision dashboard, aggregating activity across digital channels for a single contextual view. Supervise more individuals across more channels. Easily create and adjust policies based on evolving company standards and changes in regulations with flexible policy controls. Distribute pre-approved content and pre-review static or advertising communication before it is published or shared by advisors/agents in the field. COMPLIANT DIGITAL CLIENT COMMUNICATIONS & WORKFLOWS FOR FINANCIAL SERVICES Compliance leaders are forced to constantly rethink how their firms respond to an ever-evolving regulatory landscape. Lately, they are challenged with enforcing an increasing number of regulatory mandates and policy obligations. Hearsay provides a comprehensive compliance solution that enables firms to easily monitor, supervise and comply with company policies and industry regulations including FINRA, SEC, FFIEC, IIROC, FCA, and MiFID II requirements. The patented Hearsay Cloud solution includes record keeping and universal supervision across all advisor/agent social media, text messaging and local website activity, enabling organizations to easily and cost-effectively comply with complex regulatory requirements. Advisors and agents are empowered to be high-tech and right-touch while compliance and supervision teams easily keep up with scaling teams, without adding additional resources.

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Page 1: BENEFITS WORKFLOWS FOR FINANCIAL SERVICES COMPLIANT DIGITAL CLIENT COMMUNICATIONS · 2019. 11. 13. · COMPLIANT DIGITAL CLIENT COMMUNICATIONS & WORKFLOWS FOR FINANCIAL SERVICES Compliance

hearsaysystems.com

BENEFITS• Capture, monitor, and

supervise all digital advisor/agent channels in a single system.

• Make faster approval decisions with the Universal Supervision dashboard, aggregating activity across digital channels for a single contextual view.

• Supervise more individuals across more channels.

• Easily create and adjust policies based on evolving company standards and changes in regulations with flexible policy controls.

• Distribute pre-approved content and pre-review static or advertising communication before it is published or shared by advisors/agents in the field.

COMPLIANT DIGITAL CLIENT COMMUNICATIONS & WORKFLOWS FOR FINANCIAL SERVICES

Compliance leaders are forced to constantly rethink how their firms respond to an ever-evolving regulatory landscape. Lately, they are challenged with enforcing an increasing number of regulatory mandates and policy obligations. Hearsay provides a comprehensive compliance solution that enables firms to easily monitor, supervise and comply with company policies and industry regulations including FINRA, SEC, FFIEC, IIROC, FCA, and MiFID II requirements.

The patented Hearsay Cloud solution includes record keeping and universal supervision across all advisor/agent social media, text messaging and local website activity, enabling organizations to easily and cost-effectively comply with complex regulatory requirements. Advisors and agents are empowered to be high-tech and right-touch while compliance and supervision teams easily keep up with scaling teams, without adding additional resources.

Page 2: BENEFITS WORKFLOWS FOR FINANCIAL SERVICES COMPLIANT DIGITAL CLIENT COMMUNICATIONS · 2019. 11. 13. · COMPLIANT DIGITAL CLIENT COMMUNICATIONS & WORKFLOWS FOR FINANCIAL SERVICES Compliance

ABOUT HEARSAY SYSTEMS

Hearsay Systems is reinventing the client experience in Wealth

Management, Insurance and P&C with compliant digital communications and workflow solutions. Over 150,000 advisors and agents at the world’s largest financial services and insurance firms leverage Hearsay to engage with customers and build stronger relationships to grow their business.

With Hearsay Cloud for financial services, advisors and agents

provide real-time, personalized and seamless client experiences across the right channel - social, texting and mobile - at the right moment. Automated, pre-built industry workflows for insurance and wealth management provide one-click actionable suggestions for targeted engagement. Built for the enterprise, Hearsay Systems connects data and every client interaction to corporate CRM systems and digital marketing programs – all on a secure, compliant enterprise-ready platform.

Hearsay is headquartered in Silicon Valley with locations

throughout North America, Europe and Asia. Connect on Facebook, Twitter, LinkedIn and the Hearsay blog.

© Hearsay Systems, Inc. All rights reserved.hearsaysystems.com

To find out how Hearsay Advisor Cloud can help enhance your firm’s client-advisor experience:

VISIT hearsaysystems.com

EMAIL [email protected]

CALL +1 415-692-6230+1 888-990-3777

HEARSAY SOCIAL

The trusted industry standard loved by over 150,000 advisors, mobile-first with personalized, de-risked content built-in. Advisors can put social media on autopilot with Campaigns and get notified of social engagement to follow up on a more personal level. Pre-written, pre-approved thematic email templates and 1-to-1 outreach workflows specifically designed to start a conversation make connection easy for advisors and decrease a firm’s risk.

“Before Hearsay, our compliance team would spend weeks at a time working with reps to update and edit content. With Hearsay platform compliance has become streamlined and content issues are resolved within minutes.”

FANETTE SINGER SENIOR VICE PRESIDENT OF MARKETING COUNTRY FINANCIAL

Hearsay Cloud features all of the Hearsay solutions in one

integrated, compliant digital engagement platform:

HEARSAY SITES

Mobile-optimized, high- conversion advisor websites for an on-brand professional presence that scales quickly. Increase discoverability up to 2.5x and transform advisor sites into a proven sales channel with a higher than 10% visitor conversion rate. Simplify compliance and supervision with a complete view of advisors’ website activity through your Universal Supervision Dashboard.

HEARSAY RELATE

A simple, secure mobile compliant texting and calling solution. Enable BYOD advisors to carry one phone, with two numbers, and engage with clients on today’s preferred channel. Cut down advisor workload with features like bulk scheduling, seamlessly sync with your archive and CRM and get the context you need to supervise text communications with threaded supervision.

HEARSAY ACTIONS

Turn your advisors’ smartphones into smart work systems. Improve outcomes critical to your business through advisor level guidance, automation, and tracking. Create click-to-call and click-to-send actions for the moments that matter, like billing reminders.

SOME OF OUR INSURANCE CLIENTS