global service provider ratings - 2013

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Global Service Provider Ratings- 2013 September, 2013

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Indian Service Providers Emerge Ahead in Zinnov’s Annual Global R&D Service Provider Ratings 2013 Key Findings of the Study: • Overall R&D spending by companies across the world continues to grow at a brisk rate. Top 500 R&D spenders alone have invested close to about 560 Billion USD in R&D • R&D globalization continues to be on the rise and India and China are garnering a major share of the engineering services revenues; Over 225 new R&D centers were set up in India in the last 5 years • Indian service providers continue to retain the lion’s share of the overall Engineering and R&D outsourcing pie – accounting for about 23% of the overall market • Currently the total exports in the Engineering R&D outsourcing segment from India stood at USD 16.3 Billion. However, the growth in the Engineering R&D and outsourcing segment lagged the overall Indian industry growth rate and stood at 10.9% • Engineering analytics is a significant opportunity area, with overall spending in this segment set to increase to about 27 Billion USD by 2017 at the rate of 16.5%

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Page 1: Global Service Provider Ratings - 2013

Global Service Provider Ratings-

2013

September, 2013

Page 2: Global Service Provider Ratings - 2013

Overall Ratings

2

Emerging Established

Niche

Expansive

Specialization, Scale, R&D Practice Maturity, Innovation & IP, Eco-System Linkages

Ver

tica

l Co

vera

ge

Tech Mahindra

HCL

Wipro

iGATE

Infosys

Sasken

L&T TS

Persistent

Symphony Teleca

Infotech Enterprises

Beyondsoft

Mindtree

Aricent

Virtusa Sonata Software

Cybage

Tata Elxsi

Calsoft Labs

EPAM

eInfochips Quest Global

GlobalLogic

Aspire Systems

Xchanging

TCS

Pactera

KPIT Cummins Tata Technologies

Bluestar Infotech

Page 3: Global Service Provider Ratings - 2013

Aerospace: Ratings

3

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Breadth

Innovation

Infotech Enterprises Infosys

Wipro

TCS

Tata Elxsi

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Niche capability across Mechanical, Embedded and Software services

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Niche capability spans across two service types and at least generic capability level in one service type

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Generic Capability across Mechanical, Embedded and Software services and Niche capability in one area

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Niche capability in one type of PES service (Mechanical / Embedded / Software)

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

Eco-system Connect

Tech Mahindra

Quest Global

Note: Source: Zinnov Research & Analysis

eInfochips

L&T TS

HCL

Page 4: Global Service Provider Ratings - 2013

iGATE

Automotive

4

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Breadth

Innovation

HCL

Wipro

Tata Elxsi

L&T TS

Infosys

Symphony Teleca

Eco-system Connect

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Niche capability across Engineering, Embedded and Software services

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Niche capability spans across two service types and at least generic capability level in one service type

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Generic Capability across Engg, Embedded and Software services and Niche capability in one area

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Niche capability in one type of PES service (Engineering / Embedded / Software)

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

TCS

KPIT Cummins

Tech Mahindra

Mindtree

BeyondSoft

Note: Source: Zinnov Research and Analysis

Tata Technologies

Sasken

Page 5: Global Service Provider Ratings - 2013

Computer Peripherals and Storage: Ratings

5

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Breadth

Innovation

HCL

Infosys

Wipro

BeyondSoft

iGATE

Mindtree Symphony Teleca

Calsoft Labs

Eco-system Connect

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Niche capability across Engineering, Embedded and Software services

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Niche capability spans across two service types and at least generic capability level in one service type

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Generic Capability across Engg, Embedded and Software services and Niche capability in one area

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Niche capability in one type of PES service (Engineering / Embedded / Software)

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

TCS

Note: Source: Zinnov Research and Analysis

Page 6: Global Service Provider Ratings - 2013

Construction and Heavy Machinery: Ratings

6

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Breadth

Innovation

TCS Infotech Enterprises

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Niche capability across Engineering, Embedded and Software services

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Niche capability spans across two service types and at least generic capability level in one service type

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Generic Capability across Engg, Embedded and Software services and Niche capability in one area

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Niche capability in one type of PES service (Engineering / Embedded / Software)

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

Tech Mahindra

Eco-system Connect

Symphony Teleca

Note: Source: Zinnov Research and Analysis

L&T TS

Tata Technologies

Page 7: Global Service Provider Ratings - 2013

Consumer Electronics: Ratings

7

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Breadth

Innovation

HCL

Infotech Enterprises

Sasken

Wipro

L&T TS

Tata Elxsi

iGATE

Mindtree

Symphony Teleca

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Niche capability across Engineering, Embedded and Software services

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Niche capability spans across two service types and at least generic capability level in one service type

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Generic Capability across Engg, Embedded and Software services and Niche capability in one area

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Niche capability in one type of PES service (Engineering / Embedded / Software)

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

Eco-system Connect

TCS

eInfochips

Note: Source: Zinnov Research and Analysis

BeyondSoft Tech Mahindra

GlobalLogic

Infosys

Page 8: Global Service Provider Ratings - 2013

Energy: Ratings

8

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Breadth

Innovation

Infotech Enterprises

L&T TS

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Niche capability across Engineering, Embedded and Software services

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Niche capability spans across two service types and at least generic capability level in one service type

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Generic Capability across Engg, Embedded and Software services and Niche capability in one area

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Niche capability in one type of PES service (Engineering / Embedded / Software)

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

Tech Mahindra

Eco-system Connect

TCS

Symphony Teleca

Wipro

Note: Source: Zinnov Research and Analysis

HCL

Infosys

Page 9: Global Service Provider Ratings - 2013

Industrial Automation

9

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Breadth

Innovation

iGATE

HCL

Wipro

L&T TS

Eco-system Connect

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Niche capability across Engineering, Embedded and Software services

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Niche capability spans across two service types and at least generic capability level in one service type

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Generic Capability across Engg, Embedded and Software services and Niche capability in one area

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Niche capability in one type of PES service (Engineering / Embedded / Software)

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

TCS

Tech Mahindra

Note: Source: Zinnov Research and Analysis

eInfochips

Infosys

Page 10: Global Service Provider Ratings - 2013

Enterprise Software: Ratings

10

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Innovation

Customer Type

Wipro Virtusa

EPAM Mindtree

Symphony Teleca

Infosys

Cybage

Pactera iGATE

Aspire Systems

BlueStar Infotech

Sonata Software

Persistent

GlobalLogic

• Capable of performing concept to Go-To-Market for the product

• Formal innovation culture, resulting in IP’s and strategic innovations

• Worlds Largest ISVs

• Capable of delivering complete product development as a true engineering partner

• Reusable components IP’s built, and benefits quantified

• Large ISVs and Niche ISVs

• On the way into big league

• Innovation frameworks resulting in tangible benefit to customers

• Niche ISVs

• R&D and PES as a focus area

• Innovation, if at all, in process optimization

• Generic ISVs, Startups

Calsoft Labs

Beyondsoft

Xchanging

HCL

Note: TCS did not participate in this particular category – however, based on the analysis Zinnov estimates that TCS capabilities are at par with the leadership zone Source: Zinnov Research and Analysis

Page 11: Global Service Provider Ratings - 2013

Consumer Software: Ratings

11

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Innovation

Customer Type

Mindtree EPAM

Wipro

Persistent

GlobalLogic

Pactera

Aspire

BlueStar Infotech

Sonata Software

Symphony Teleca

Cybage

• Capable of performing concept to Go-To-Market for the product

• Formal innovation culture, resulting in IP’s and strategic innovations

• Large Internet and Consumer ISVs

• Capable of delivering complete product development as a true engineering partner

• Reusable components IP’s built, and benefits quantified

• Large Internet and Consumer ISVs

• On the way into big league

• Innovation frameworks resulting in tangible benefit to customers

• Niche ISVs

• R&D and PES as a focus area

• Innovation, if at all, in process optimization

• Generic ISVs, Startups

HCL

Beyondsoft

Infosys

Note: TCS did not participate in this particular category – however, based on the analysis Zinnov estimates that TCS capabilities are at par with the leadership zone Source: Zinnov Research and Analysis

Page 12: Global Service Provider Ratings - 2013

Medical Devices-Ratings

12

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Breadth

Innovation

HCL

Infosys

Wipro

L&T TS

BlueStar Infotech

Tata Elxsi

iGATE

GlobalLogic Symphony

Teleca

Infotech Enterprises

Eco-system Connect

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Niche capability across Engineering, Embedded and Software services

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Niche capability spans across two service types and at least generic capability level in one service type

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Generic Capability across Engg, Embedded and Software services and Niche capability in one area

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Niche capability in one type of PES service (Engineering / Embedded / Software)

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

TCS

Note: Source: Zinnov Research and Analysis

Page 13: Global Service Provider Ratings - 2013

Semiconductor: Ratings

13

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Innovation

HCL

Wipro

Sasken

Mindtree

Tata Elxsi

Infotech Enterprises

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

Eco-system Connect

L&T TS

TCS

eInfochips

GlobalLogic

Note: Source: Zinnov Research and Analysis

Infosys

Symphony Teleca

Page 14: Global Service Provider Ratings - 2013

Telecommunication: Ratings

14

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Breadth

Innovation

Aricent

Wipro

HCL

Mindtree

Pactera

Persistent

Infosys

Sasken GlobalLogic

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Niche capability spans across two service types and at least generic capability level in one service type

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Generic Capability across Engg, Embedded and Software services and Niche capability in one area

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Niche capability in one type of PES service (Engineering / Embedded / Software)

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

Infotech Enterprises

Symphony - Teleca

L&T TS

Beyondsoft

TCS

Eco-system Connect

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Niche capability across Engineering, Embedded and Software services

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

Tech Mahindra

Tata Elxsi

Note: Source: Zinnov Research and Analysis

Calsoft Labs

Page 15: Global Service Provider Ratings - 2013

Transport: Ratings

15

Low

High

Scalability

R&D Practice Maturity

Zinnov Zones – Leading Service Providers

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Breadth

Innovation

Infotech Enterprises

L&T TS

Tech Mahindra

• Capable of performing concept to Go-To-Market for the product –Significant investment in Lab infrastructure

• Niche capability across Engineering, Embedded and Software services

• Formal innovation culture, resulting in IP’s and strategic innovations

• Leadership role in alliances, leverage startups, Specific academic research, and co-creation with customers

• Capable of delivering complete product development as a true engineering partner, Customer Labs

• Niche capability spans across two service types and at least generic capability level in one service type

• Reusable IP’s built, and benefits quantified

• Alliances with Customers who are

Industry Leaders

• On the way into big league, delivering R&D services effectively, tear down , purpose fit labs

• Generic Capability across Engg, Embedded and Software services and Niche capability in one area

• Innovation frameworks resulting in tangible benefit to customers

• Specific industry alliances, partnerships and membership in Global forums

• R&D and PES as a focus area

• Niche capability in one type of PES service (Engineering / Embedded / Software)

• Innovation, if at all, in process optimization

• Generic - MoUs with universities and alliances

iGATE

Eco-system Connect

TCS

Note: Source: Zinnov Research and Analysis

Page 16: Global Service Provider Ratings - 2013

Thank You

[email protected]

www.zinnov.com

@zinnov

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