GIaaSGLOBAL INTERNET AS A SERVICE

As enterprise applications move from privately hosted infrastructure to the Public

Cloud, Internet services have become the core component for enterprise networks

and cloud connectivity.

THE TRUE COST OF INTERNET

GLOBAL INTERNET PORTFOLIO OVERVIEW

Datacenters Sites Sites

• Fiber / Cross Connect

• 1MB – 10GB+

• Guaranteed SLA

DEDICATED BROADBAND

• Dedicated, Uncontested Services

• 1MB – 10GB+

• Guaranteed SLA

• Shared, Contested Services

• 1MB – 1GB

• Target “Best Effort” SLA

The true costs of managing an Internet-centric network are not found on the ISPs price pages. Broadband connectivity comes cheap, but the real costs of maintaining a reliable “Do-It-Yourself” global network are often hidden – and often higher than expected. Why?

Internet access has become business critical. Modern business demands Internet connectivity that guarantees performance and availability, for every location in their network. Expereo’s Global Internet managed services provide Dedicated and Broadband Internet access services for customer sites and datacenters across 180+ countries.

Pains:

Each country has different providers with multiple

procedures, languages, technologies and varying SLAs.

Managing this requires mature procurement services,

24x7 central and local IT staffing, with the systems and

skills required to manage complex inventory, tickets,

monitoring and multiple invoices.

Gains:

Expereo provides global all-inclusive managed services and

support, with full transparency, a single invoice for simple,

accurate budgeting and comprehensive databases of all

available access technologies.

1. FRAGMENTED SERVICE OFFERING

Pains:

Cheap broadband connections from local ISPs look

attractive but don’t include the indirect costs of link

monitoring, performance reporting, incident management

and resolution, plus downtime costs. The true costs are

often higher than perceived when considering “DIY”

Internet.

Gains:

Dedicated Internet customers benefit from Expereo’s

all-inclusive managed services and service level guarantees –

no hidden charges, no surprises after service checks and

delivery, and guaranteed performance.

2. HIDDEN MANAGEMENT COSTS

www.expereo.com

GLOBAL INTERNET AT A GLANCE

EXPEREO GLOBAL INTERNET DIY INTERNET

• Consistent Service

• Fully Managed

• Performance & Flexibility

• Single Contract

• Global Compliance

• Experience & Expertise

• Highly Complex

• High Support Overheads

• No Quality or Cost Control

In 2004 an international telecoms provider needed global Internet connectivity services for a customer with offices in 50 countries. They couldn’t do it, so we solved their problem. That is how we began – by pioneering new solutions and delivering business value to our customers. We have been leading the global Internet market ever since.

Services in 189 countries

Operating in every country except those under OFAC sanctions, at speeds from 1MB to 10 GB+

Single contract, single invoice

Single invoice in one currency, local taxes & paperwork managed, pre-payment and payment guarantees

10,500+ sites under management

Managed services provided to 10,500+ government and enterprise sites across multiple industries

Always on support

Hyper support after installation plus 24/7/365 global support operating from 5 regions in 20 languages

3000+ suppliers globally

Performance managed with regular technical reviews and quality assurance assessments

Global Consistency

Same hand-off at every location, global SLA on availability and time to repair, install and support response times

Global Compliance

In-country regulatory and legal, financial & taxation, and professional certifications

Fully Managed

Every connection monitored 24x7 from global NOCs with certified multilingual staff

www.expereo.com

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