Mitel World Cloud - MiCloud OfficeGlobal Cloud, Local Presence

Global business communications and collaboration are no longer bound by geographical

locations. Mitel World Cloud powers the global connections needed for your entire workforce,

wherever they are located, with a single, secure and seamless communications system.

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Business globalization is on the rise. Advances in

technology, including the internet enabling businesses to

always stay open, have made it fairly easy for businesses of

all sizes to grow globally.

As the geographical footprint of a company grows, the

need for all employees to connect and collaborate easily

with each other becomes more and more critical. Business

communication systems need to keep up with the rise of

these globally distributed, highly mobile organizations.

Most legacy communications systems aren’t built for

today’s globally distributed workforces. IT departments

struggle to support disparate regional PBX systems, have

to negotiate and deal with different local service providers,

and setting up new locations or users can be a large

drain of time and resources. With every location different

from the next, the result is usually inconsistent features,

functionality and quality of service for both employees and

customers.

Are you ready to reduce the headache of complex,

inefficient and costly legacy communication systems? Rise

above global communication barriers with Mitel World

Cloud.

Mitel World Cloud streamlines international

communication by connecting your team under a single

global cloud network. You no longer have to worry about

low quality, costly, complicated business communications

systems, wherever your company grows.

• Single communications platform with a global

directory and real-time presence for all employees

• Powerful teamwork collaboration tools

• International one-touch voice, video and

messaging

• Dedicated local numbers and enterprise-grade

quality of service for local market presence

• Comprehensive contact center solutions for

responsive customer care worldwide

• Powered by 14 top-tier global data centers

• Streamlined IT management and administration

Mitel World Cloud powers the global connections

needed for your entire workforce, no matter their

location, delivering seamless communications on a single

and secure platform that accelerates real-time team

collaboration and reduces IT complexity.

The world is your workplace.

Connect everywhere.

Connect to employees and customers around the world seamlessly and

deliver the global marketplace to your front door with a single touch.

• Unify employees worldwide using a single global communications

platform, engaging users with a shared application experience and

connecting them between any office, anywhere, anytime, on any

device.

• Using one-touch voice, video and messaging tools in a single global

directory, employees can easily connect and collaborate, even when

they are oceans apart.

Localize your global reach.

Deliver an engaging customer care experience to customers around the

world with professional-grade quality of service and stay competitive in

regional markets with local presence.

• Enjoy access to all the markets you want to reach supported by

local numbers in over 40 countries all connected through Mitel’s

carrier-grade network and not a loose connection of 3rd party

service providers.

• 14 top-tier data centers are strategically located around the

world, you can trust us to provide the highest performing global

communications with enterprise-grade call clarity for the highest

quality customer experience

Accelerate global collaboration.

Increase productivity by connecting all employees with the same

comprehensive suite of tools, facilitating communication, file sharing,

project management, and collaboration amongst a global team.

• Reduce the number of missed international connections and boost

consistent communication experiences with real-time presence

for your global team.

• Worldwide distributed teams and mobile employees can meet

face-to-face and visually collaborate with simple global video

conferencing.

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Go global with Mitel World Cloud.It’s flexible.

Mitel World Cloud is a flexible solution that expedites swift growth into new regions, expands your presence in local

markets and easily connects new offices wherever you grow. Connecting all offices and mobile employees under a single,

efficient and collaborative communications platform, your company can stay competitive in the global marketplace.

It’s scalable.

With all communications services supported in our global cloud, you no longer have to maintain multiple variations of

on-premises PBX systems and have the freedom to easily scale and shape your communications system for your unique

business needs.

It’s easy to manage.

In addition to simplified IT management, billing and finance departments no longer have to deal with a pile of bills from

multiple carriers and vendors from different countries and currencies. Mitel World Cloud consolidates all costs into a single

easy-to-understand monthly bill in a single currency, no matter the location of international offices and employees.

It saves you money.

Companies see significant savings with free international extension-to-extension dialing, unlimited user-based country

dialing and predictable monthly costs. Mitel World Cloud also reduces expenditures by removing the need for on-premises

infrastructure support and the cost of multiple regional service providers.

It saves you time.

Adding new users and offices to the system is a streamlined and fast process for system administrators. Mitel World Cloud

features a single online administration portal to instantly activate new international numbers and get new regions up and

running quickly.

mitel.com © Copyright 2016, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third party trademarks are for reference only and Mitel makes no representation of ownership of these marks.

For more information on how Mitel Cloud Communications can help you, please contact: 800-722-1301 • mitel.com

Rev. 03.03.16

“We migrated to Mitel’s hosted unified communication solution and the benefits

are clear. It has allowed us to connect 10 of our offices and remote employees,

enabling them to stay connected and collaborate with ease. The solution was

affordable, scalable, high quality, and more importantly, dependable.”

Daniel Rivera, Technical Manager Services

Make-A-Wish America

Why Mitel?

With over 40 years of experience in the telecommunications industry, Mitel is the #1 provider of cloud technology and

solutions worldwide. Since 2008, Mitel has become the fastest growing cloud communications provider powering

connections with over 2 million users, more than twice as many as any other competitor.