1. Welcome Katie Webb Katie Webb App Research and Development

2. Unexpressed Need: Night janitors at Hofstra University feel unappreciated Katie Webb App Research and Development 3. Group: Hofstra University Night Janitors Katie Webb App Research and Development 4. Katie Webb App Research and Development 5. Katie Webb App Research and Development 6. Katie Webb App Research and Development 7. Katie Webb App Research and Development 8. Katie Webb App Research and Development 9. Katie Webb App Research and Development 10. Katie Webb App Research and Development Interview Excerpts: When the students talked to us after an all-nighter saying they appreciate what we do, that was a first. It meant a lot The bosses dont want to hear our opinions 11. Katie Webb App Research and Development Interview Excerpts: With all the salt they put down, it adds a lot of extra work The bosses dont want to hear [our opinions] Theyre not people, theyre all corporate 12. Katie Webb App Research and Development Anecdotal Observation of Night Janitors: Glenn and Charlie Bosses and students rarely show appreciation Work not seen by most students Go out of their way to do extra work Ask for nothing in return 13. Katie Webb App Research and Development Idea for app: Create a feedback loop between students and janitors to foster appreciation and empowerment of the janitors 14. Katie Webb App Research and Development 15. Katie Webb App Research and Development 16. Katie Webb App Research and Development 17. Katie Webb App Research and Development Ideation session outcome tangible appreciation app, similar to a message board posting thank you notes direct communication between staff and students, skip over administrators 18. Katie Webb App Research and Development Mechanics of the app app intended for students and staff would meet the need for janitorial appreciation how it works similar to communication apps with video, picture and text messaging with privacy setting 19. Katie Webb App Research and Development Glide Description: Fastest way to send video messages Visually: uncluttered, focus on simply video messages, streamline and attractive Interactively: Sole focus is on quickly sending videos, either life or delayed. 20. Katie Webb App Research and Development Azar Description: Swipe the screen and meet new people Visually: good quality video chatting, simplistic Interactively: random chat idea, whenever workers want encouragement, they can swipe and reach someone 21. Katie Webb App Research and Development Tighter Application Description Splash Screen Home Screen Message Board Video Chat 22. Katie Webb App Research and Development Tighter Application Description The app will use video chats and message board communication to foster a relationship between the students and the night janitors to give them positive feedback 23. Katie Webb App Research and Development Tighter Application Description Charlie is feeling run down after working all night long, cleaning extra salt off the ground. The next morning a student named John sees the night janitors cleared the sidewalks of salt and opens his TalkOn App to say thank you. That night Charlie sees the students appreciative words on TalkOn, and his night is instantly improved. 24. Katie Webb App Research and Development Visual Scenario Charlie the night janitor had a rough night of work yesterday. He is dreading work tonight, because no one appreciates his effort. He just heard about a new communication app for students and staff members, so he opens it to see what it is for. 25. Katie Webb App Research and Development Visual Scenario Features include: home screen with recent events message board video chat screen 26. Katie Webb App Research and Development Visual Scenario A student named John left a video message for Charlie thanking him for clearing the salt last night. Realizing his work is appreciated and he can connect to the grateful students, Charlie gets back to work with a positive outlook. 27. Katie Webb App Research and Development Naming Process TalkOn: Communication Motivation Appreciation I wanted a name that combined communication with pushing the night janitors forward with positive reinforcement, thus TalkOn. 28. Katie Webb App Research and Development Logo Image inspiration Final logo 29. Katie Webb App Research and Development Splash Screen 30. Katie Webb App Research and Development Home Screen 31. Katie Webb App Research and Development Video Chat 32. Katie Webb App Research and Development Message Board 33. Katie Webb App Research and Development Thank you