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Submitted By: Glasgow Consulting Group (GCG), Dubai 2017 MARKET RESEARCH AND ADVISORY SERVICES, DUBAI Middle East and North Africa Credentials Document

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Page 1: Glasgow Consulting Group - Credentials Jan 2017.compressed

Submitted By:Glasgow Consulting Group (GCG), Dubai

2017

MARKET RESEARCH AND ADVISORY SERVICES, DUBAI

Middle East and North Africa

Credentials Document

Page 2: Glasgow Consulting Group - Credentials Jan 2017.compressed

Table of contents

Introduction to Glasgow Consulting Group (GCG) 3

Our market research and advisory expertise; industry sectors 4

Type of market research and advisory services we undertake 6

Our specialist primary research capability 7

Sample studies 8

Clients 21

Case studies 22

Core team 34

GCG in the news 38

Contact information 39

Page 3: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

About Glasgow Consulting Group (GCG)

• GCG has been founded by consulting and marketing research professionals

• Provides marketing research and advisory services support to our clients by providing insights that fuel decision-making based on its strong market research capability

• Our Principals have held senior positions, both in the Middle East & internationally, with major consulting companies, hotel brands and marketing consulting organisations

• Every assignment undertaken by GCG receives a highly personalised approach from a results-driven, success oriented and pro-active consultants who enjoys working in close partnership with clients

• GCG has a geographic focus on the MENA region

• Majority of our work requires primary research in the target market/country. We typically interview manufacturers, importers, distributors, wholesalers, retailers, government departments depending on the

nature and type of assignment, etc.

Glasgow Consulting Group (GCG), Dubai is an independent market research and advisory services firm. We understand that the decision to enter, evolve and expand in a market is complex and unstructured.We support clients with insights into their brands, customers and markets.

Why Glasgow Consulting Group (GCG)

Our marketing research experience…

Founded by

marketing

research services

professionals

Diverse industry

experience

Ability to

highlight the fact,

issue and

problem

A dedicated team

working across

MENA from

Dubai base

Market and

sector

knowledge

Ability to talk

“your language"

Where is the

relevant data

and how to get

it

Establish lasting

relationships

with Clients and

Business

Partners

Provide a clear

answer – fact based

Willing and able to go

the extra mile

Provide independent

and insightful advice

Deliver highest value

and on-time

+ our advisory experience…

+ our local market capabilities…

means we can…

Founded by

advisory services

professionals

Understanding of

international

markets

Understanding of

all local business

climate and

culture

Understanding of

all aspects of

advisory &

financial services

business

Introduction to Glasgow Consulting Group (GCG), Dubai

3

Page 4: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our market research & advisory expertise; industry sectors

4

Glasgow Consulting Group (GCG) is a specialist market research and advisory services firm working across a diverse set of industries with a focus on research-led advisory work.

Our expertise and what makes us different?

• We only carry out research and research-led advisory work; a majority of which is primary research led

• We have a deep understanding of the needs of the business community

• We understand how to obtain the right answers to the important questions

• We know how to interpret findings from business respondents

• Attention to detail is our priority

• Our market studies are 'bankable reports‘

• All our reports highlight risks

• Most of our research leads to strategic decisions

• We produce articles and white papers on a diverse set of industry sectors that we operate in

• We are a market leader in business-to-business research consultancy in the Middle East and Africa

Page 5: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Glasgow Consulting Group (GCG) is a specialist market research and advisory services firm working across a diverse set of industries with a focus on research-led advisory work.

Our market research & advisory expertise; industry sectors

5

Industry sector focus

• Automotive

• Aerospace

• Building Materials and Industrial Products

• Chemicals

• Consumer Products and Retail

• Education

• Energy and Utilities

• Financial Services and Private Equity

• Government and Public Sector

• Healthcare, Medical and Life Science

• Manufacturing and Engineering

• Media and Entertainment

• Pharmaceuticals

• Professional Services

• Paper, Pulp, Print and Packaging

• Real Estate and Construction

• Restaurants and Food Service

• Serviced Offices

• Surface Transport and Logistics

• Tourism and Hospitality

• Technology and ICT

Page 6: Glasgow Consulting Group - Credentials Jan 2017.compressed

Types of market research & advisory services we undertake

Glasgow Consulting Group (GCG) assists companies in developing their market position and assess opportunity for them across the Middle East and Africa though market analysis, competitive strategy and growth strategy.

Market analysis:

• Market profiling and snapshot

• Market sizing, share and segmentation analysis

• Distribution and value chain analysis

• Forecasting and scenario planning

Competitive strategy:

• Corporate benchmarking and competitor tracking

• Key account maximization

• Pricing analysis

• Business war-gaming

Growth strategy:

• Innovation scouting and value proposition development

• Market entry strategy

• Concept and product testing

• Partner evaluation and selection

• B2B branding strategy

• Feasibility studies

• Business plans

• Due diligence studies

• Strategy development

Types of market research:

• B2B research

• B2C research

• Loyalty programs & Customer Satisfaction Survey (CSS)

• Employee Satisfaction Survey (ESS)

• Data Collection Services.

o In-Depth Interviews

o Quantitative Interviews

o Focus Group Recruitment

o Market Research Data Processing

o Telephone Interviewing and CATI

Page 7: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group 7

GCG has deep capabilities and extensive experience in conducting primary interviews across several countries in the MENA region

Our specialist primary research capability

Access to industry professionals in region:

Large & growing database of industry professionals - includes respondents to previous surveys, professional network of our

employees and managers in 125+ strong client base

Identifying more ‘experts’ - as required for new projects:

Established and proven processes in place e.g. searches in databases like Hoovers, LinkedIn or ‘cold calling’ target firms to

identify right ‘experts’

Face-to-face interviews:

Regionally, primary research has a higher value in data gathering and building a successful story. We at GCG take pride of our primary

face-to-face research capability. Research over phone has its own challenges in the MENA region that we operate in. Where required and recommended, our analysts fly down to specific countries for conducting field work

Alliance partners in MENA region:

Strategic alliance with field-work agencies in Saudi Arabia, Egypt, Iran, Iraq and Morocco for conducting B2B / B2C interviews

Experience & track record

Saudi Arabia

UAE

Qatar

Oman

Kuwait

Morocco

Tunisia

Algeria

Bahrain

Egypt

Lebanon

Libya

Jordan

Djibouti

Iran

Iraq

Syria

Interviews Executed (B2B and B2C) across:

Page 8: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

Agriculture Sector

• Market feasibility study – pisciculture farm in Abu Dhabi, UAE

• Market size estimation for fruit trees across 11 Middle East countries

Automotive Sector

• Spare parts pricing study for a prominent global automotive brand – UAE

• Market study of automotive spare parts in GCC

• Profiling prospective channel partner in UAE and Saudi Arabia

• Market assessment for a proposed automobile club /

association in the UAE

• Analysis of the South African vehicles parts aftermarket (wipers, clutches, starters and alternators)

8

Page 9: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

Dairy Sector

• Dairy market overview study – Saudi Arabia

• Market assessment for Cheese in UAE and Saudi Arabia

Education Sector

• Education sector (early education, corporate training, special needs, online education) opportunity assessment in UAE

• Market assessment for a British curriculum school in Al Ain

• Market study for a Indian, British and American School in Sharjah

• Business valuation for a school in Al Ain

• Market assessment for an ICSE and IGCSE combined school in Dubai in Jumeirah Village Circle, Dubai Land and Al Barsha

• Demand assessment for a master’s degree in real estate development in the UAE

• Market assessment for a rebranded School in Qusais, Dubai,

UAE

• Market for English Language Teachers (ELT) from native English speaking countries in the 8 MENA countries

• Market study for a planned higher education institution in Abu Dhabi and Dubai, UAE

9

Page 10: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

• Market study for a planned school of health sciences in Dubai, UAE

• Education delegation’s visit – partner search in Dubai and Abu Dhabi

• GESS summit business and partner search selection for Finnish education companies

Edutainment Sector

• Market study for family entertainment centre in Riyadh, KSA

• Market and financial feasibility study for an edutainment centre in Dubai

Energy and Utilities Sector

• Market research to identify the national energy companies in the GCC countries and understand their international expansion plans

• Strategic growth plans of major power utilities in Sub-Saharan Africa

• Strategic analysis on electricity use in the mining sector in Southern Africa

• Strategic analysis of Sub-Saharan Africa’s industrial gases market

10

Page 11: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

Financial Services and Private Equity Sector

• Sectorial market assessment study on Cleantech, ICT and Life

Science in Kuwait

• Market/Investor profit level expectations analysis study – GCC market for Islamic trade finance products in the MENA region

• Market scoping study for a professional services firm in UAE

• Strategy support for a Saudi based bank to identify growth opportunities in retail and commercial lending

• Field research with consumers - money transfer operator consumer survey- UAE

Healthcare Sector

• Market study for electrolyzed water in UAE

• Market for blood bags in Saudi Arabia

• Market study for a specialist clinic in physiotherapy and rehabilitation in Riyadh

• Market overview study on healthcare sector in twelve MENA countries

11

Page 12: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

• Market for medical beds, DVT prevention devices, patient lifters, hygiene systems and therapeutic surfaces in Iran

• Partner search and selection for an electrolyzed water brand from Japan in UAE

• Health Ministers seminar roundtable and partner search for education companies

• Sectorial trade delegation visit to UAE and KSA

Industrial and Manufacturing Sector

• Market assessment for bird control in UAE

• Market and financial feasibility study for a planned

manufacturing unit producing Steel Drums, Plastic Drums and Jerry Cans in Saudi Arabia

• Market for aluminium scrap in Saudi Arabia

• Market for closed and open forgings in UAE

• Market for tiles and slabs of porcelain, ceramic, natural stone,

engineered stone across GCC

• Market study – slabs and tiles in UAE and Saudi Arabia

• Market feasibility study for a ready-mix concrete unit in Dubai, UAE

12

Page 13: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

13

• Market intelligence study of the industrial sector in Saudi Arabia (across 15 product classes and 8 industry sectors)

• The South African building materials market

• The South African chemical solvents market

• A strategic review of the South African gold mining industry

• Market assessment of door lock application in UAE

• Packaging for liquid products - partner search in KSA

• Partner search for a Finnish an aircraft weighing scale manufacturer in UAE

Media and Entertainment

• Market study – public relations sector in Dubai, UAE

Page 14: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

Real Estate and Construction

• Sectorial assessment studies in real estate, education,

hospitality and tourism in Tabuk Province, KSA

• Market intelligence study - residential real estate market in RasAl Khaimah

• Feasibility and development advisory for a proposed residential development in Jadaf, Dubai Healthcare City – Phase II, UAE

• Market study of the residential, office, retail and hotel market in Karbala, Iraq

• Market study – staff accommodation sector in Dubai, UAE

• Market for ‘affordable housing’ in Saudi Arabia

14

Page 15: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

Restaurants and Food Service Sector

• Market for a Lebanese concept restaurant in Taif, Saudi Arabia

• Traditional café concept market study in Saudi Arabia

• Pizza vending machines market study in Saudi Arabia

• Market expansion study on casual dining brand from Jordan in

UAE

• Market assessment study for a lifestyle lounge in Saudi Arabia

• Market study for fresh mutton and fruits (mangoes, avocados, & pineapple) from Kenya

• Market study for value-added proteins (seafood, chicken & poultry) in UAE

• Research study for a premium food delivery concept in Saudi Arabia

• Concept creation for a traditional breakfast concept in Saudi Arabia

• Market entry and feasibility study for a Dubai based home

grown Irish lounge and bar concepts entry into Bangalore, India

15

Page 16: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

• Market for chilled ready meals in UAE

• Market overview study – Planned foodservice operation in

Bahrain and Oman

• Middle East roll-out market study for a top QSR brand from North America

• Consumer behaviour research study with ‘diners’ in Dubai, UAE

• Market assessment of the QSR (Coffee Shops) sector in Doha

• Mystery shopping to identify the use of a select water brand across high-end restaurants in Dubai

Retail and Consumer Products Sector

• Market study for a shopping mall extension in Sharjah, UAE

• Consumer shopping behaviour and mall assessment of a high-end mall in Riyadh

• Market study for cosmetics in UAE

• Market study for a high-end department store concept in Saudi

Arabia

• Market study on fresh water for farming purpose in Fujairah, UAE

• Consumer and footwear trade study in UAE

16

Page 17: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

• Market study of men’s high-end sandal market in Saudi Arabia

• Market study of the grocery retailing sector in North Western

Saudi Arabia

• Demand assessment study for an International branded still and sparkling water in the UAE market

• Opportunity assessment for a single brand grocery store in Saudi Arabia

• MENA Retail Industry Sentiment Survey - 2011

• Market and consumer assessment overview for an existing luxury mall in CBD of Riyadh, Saudi Arabia

• Consumer research study for a prominent edutainment center in

Sharjah, UAE

• Market assessment for mattresses in UAE

• Opportunity assessment for organic products in Saudi Arabia

• Market for fresh fruits and dried cashew nuts across 6 GCC countries

• Mystery shopping for a top global toys store in UAE

• Distributor search for a top Australian fruits and vegetables producer in UAE

17

Page 18: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

Serviced Offices Sector

• Market study for the development of flexible office spaces in

Abu Dhabi and Dubai, UAE

• Dubai serviced offices market - strategy orientation review

Surface Transport and Logistics

• Market study for third party logistics (3PL) sectors in Saudi Arabia

• Market and financial feasibility study for a planned new e-commerce (market place model) venture in the roadside assistance sector in Dubai

• Market study for light industrial warehousing sector in Dubai, UAE

• Market study for air cargo hub and logistics park in Dubai, UAE

18

Page 19: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

Technology and ICT Sector

• Business strategy identification for an IT hardware business

across GCC

• Concept viability and market study for a cloud based product into the UAE market

• African broadband market

• Southern African mobile communications market

• East African mobile communications market

• Overview of converged networks in Sub-Saharan Africa

• Trade delegation support in Doha and investor support to an European Trade Development Agency

19

Page 20: Glasgow Consulting Group - Credentials Jan 2017.compressed

© 2017 Glasgow Consulting Group

Our Principals have delivered several successful assignments across Middle East and Africa

Sample studies

Tourism and Hospitality Sector

• Consumer and trade feedback study to ascertain demand for an

destination management company in UAE

• Outbound study - Travel habits and preferences of the GCC leisure traveller for a prominent National Tourism Board

• Several outbound tourism studies (mix of b2b and b2c research) for various global, regional and national tourism agencies

20

Page 21: Glasgow Consulting Group - Credentials Jan 2017.compressed

Our clients – current and past

21

Our Clients

© 2017 Glasgow Consulting Group

Page 22: Glasgow Consulting Group - Credentials Jan 2017.compressed

Market Study of the Residential, Office, Retail and Hotel Market in Karbala, Iraq

21

Case study 1

The Task:

As part of the study the client wanted to develop an understanding across the 4 asset classes in Karbala, Iraq for a planned new township i.e. on residential, retail, office and hotel sectors

Research Methodology:

GCG as part of the market study undertook extensive field based primary research across Karbala across the 4 asset classes retail, office, residential and hotel market - Karbala

© 2017 Glasgow Consulting Group

Page 23: Glasgow Consulting Group - Credentials Jan 2017.compressed

Case study 1

Market Study of the Residential, Office, Retail and Hotel Market in Karbala, Iraq

The Result:

The client used GCG’s recommendations to:

• Base the way forward for the project based on the demand and supply mechanics in the market

• Arrive at a product offering

• Comprehend its market position

• Arrive at a decision to come up with a sizable ‘affordable housing

supply’ as part of the overall development

• Bases it financial feasibility based on the market findings

Page 24: Glasgow Consulting Group - Credentials Jan 2017.compressed

Market and Consumer Assessment Overview Study for Kingdom Centre, Riyadh

24

Case study 2

The Task:

With the increased competition in the Riyadh mall-based retail

landscape and life moving towards North of Riyadh, Kingdom Center felt prudent to understand the market from a demand /supply

perspective, understand the fast changing consumer needs, interview its current retailer set in the mall and user/non user consumers for satisfaction / dis-satisfaction

Research Methodology:

GCG as part of the market study undertook extensive primary research interviews with retailers, users and non-users of the mall to arrive at a strategy and tactical marketing strategy

© 2017 Glasgow Consulting Group

Page 25: Glasgow Consulting Group - Credentials Jan 2017.compressed

Market and Consumer Assessment Overview Study for Kingdom Centre, Riyadh

Case study 2

The Result:

The client used GCG’s recommendations to undertake the following changes:

• Launched a loyalty program

• Improved signage across the mall and in the car parking areas

• Moved some tenants from low to potentially high footfall areas

• Brought new tenants in the food court to offer more food diversity

• Worked in generating more PR for the mall

Page 26: Glasgow Consulting Group - Credentials Jan 2017.compressed

Market entry and feasibility study for a Dubai based Irish Lounge and Bar’s entry to Bangalore, India

26

Case study 3

The Task:

The Client is a very successful Irish Lounge and Bar brand in UAE and Ireland. The holding company now feels the time is now prudent to grown the brand globally via a franchised model

Research Methodology:

GCG as part of the market study undertook extensive primary research to develop an in-depth understanding of the Lounge and Bar market in Bangalore

© 2017 Glasgow Consulting Group

Page 27: Glasgow Consulting Group - Credentials Jan 2017.compressed

Market entry and feasibility study for a Dubai based Irish Lounge and Bar’s entry to Bangalore, India

Case study 3

The Result:

The client used GCG’s recommendations to:

• Arrive at the best suited business model for India

• Comprehend what is the best suited ‘JV partner’ for them in India. How does he look like

• Developed understanding of the CBD, SBD and PBD (Central Secondary and Peripheral Business districts)

• Development understanding on the cosmopolitan Bangalore consumer

• The client met a few prospective JV partners in Bangalore, Mumbai and Pune

Page 28: Glasgow Consulting Group - Credentials Jan 2017.compressed

Market study of the grocery retailing sector in North Western Saudi Arabia

28

Case study 4

The Task:

A large Saudi conglomerate wanted to get an in-depth understanding of the grocery retailing, wholesale market and bakery market sector in North Western Saudi Arabia.

Research Methodology:

GCG as part of the market study undertook extensive field based primary research across North Western Saudi Arabia in order to understand the grocery retailing, wholesale market and bakery market. A cross section of big and small retailers were interviewed, bagala owners met and an understanding of consumer needs was

developed.

© 2017 Glasgow Consulting Group

Page 29: Glasgow Consulting Group - Credentials Jan 2017.compressed

Market study of the grocery retailing sector in North Western Saudi Arabia

Case study 4

The Result:

The client used GCG’s recommendations to review its:

• Current product offering

• Comprehend its market position

• Develop an understanding of the competitor set and

• Understand the fast changing consumer trends in the marketplace

Three options recommended at the end of the market study were:

1. ‘Exit’ the business

2. ‘Defend’ its position

3. ‘Expand’ aggressively

Page 30: Glasgow Consulting Group - Credentials Jan 2017.compressed

Opportunity assessment for a single brand grocery store in Saudi Arabia

30

Case study 5

The Task:

A renowned Middle Eastern conglomerate, a vertically integrated supply chain involved in growing, processing, transporting, trading and retailing food products in Saudi Arabia wanted to examine an

additional business opportunity of a single brand grocery store stocking both it’s own products and other products produced exclusively for the company under a single brand.

Research Methodology:

As part of the opportunity assessment study, field based primary research was undertaken in Saudi Arabia combined with extensive desk research (both regionally and globally) in order to understand the single brand grocery retailing market.

© 2017 Glasgow Consulting Group

Page 31: Glasgow Consulting Group - Credentials Jan 2017.compressed

Opportunity assessment for a single brand grocery store in Saudi Arabia

Case study 5

The Result:

The study identified four ‘value propositions’ that are being used by existing single brand retailers in different countries:

• Geographic origin – an appeal based on a specific (usually local) source for the products

• Health/organic – selling only products implied to confer a health benefit as compared to products sold elsewhere

• Price – simply cheaper overall and on a product-by-product basis than multi-brand stores, as characterized by so-called ‘hard discounters’ in Europe and the US

• Brand extension – extending the established appeal of an existing brand (food or non-food) into the grocery retailing arena

A hybrid concept combining brand extension with geographic origin was recommend as part of the market study.

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Market study for air cargo hub and logistics park in Dubai

Case study 6

32

The Task:

A local business house intended to launch an air cargo hub and logistics park in Dubai, a trading and logistics hub for the Middle East. The objective of the air cargo study was to develop a strategic business proposal by understanding air cargo volume trends in the region, customer decision dynamics, competitor value proposition and operations and

potential customers (air cargo carriers), to facilitate a successful implementation of the plan.

Research Methodology:

GCG undertook secondary research to identify general market trends in air logistics. Our consultants then held in-depth, face-to-face interviews with air cargo carriers, shipping lines, end-customers of air and/or sea cargo, logistics/industrial park developers, tenants of other

logistics/industrial parks and executives of Dubai ports and airports.

© 2017 Glasgow Consulting Group

Page 33: Glasgow Consulting Group - Credentials Jan 2017.compressed

Market study for air cargo hub and logistics park in Dubai

Case study 6

The Result:

GCG recommended market entry strategy for the air cargo hub enabled the client to develop a business plan that succeeded in gaining management approval for investment. Project deliverables included a holistic market environment report series on the demand outlook for air cargo in the region, qualified lead generation of air cargo carriers, suggested value proposition to air cargo customers

(pricing, CSFs) and the recommended approach to developing linked infrastructure such as logistics and industrial parks.

Page 34: Glasgow Consulting Group - Credentials Jan 2017.compressed

Edward Smith

Director – MENA

Glasgow Consulting Group

Relevant experience

• Edward has been associated with the marketing and consulting industry for over 20 years in various capacities. He until recently was a Director with Deloitte US and India offices

• Edward has delivered several consulting projects across Middle East and Asia. He is a leader in sustainability and is a LEED accredited professional

• He has been a key note speaker at IFMA conventions, is a member of CoreNet, the American Business Council, the British Business Council, a BOMA FMA and Management Master Class graduate from Harvard

• He was an instructor as part of a facilities PhD program and is currently giving Classes in Enterprise Sustainability

and Value Engineering as well as a keynote speaker at Index

Edward Smith

Director – MENA

Glasgow Consulting Group

Relevant experience

• Edward has been associated with the marketing and consulting industry for over 20 years in various capacities. He until recently was a Director with Deloitte US and India offices

• Edward has delivered several consulting projects across Middle East and Asia. He is a leader in sustainability and is a LEED accredited professional

• He has been a key note speaker at IFMA conventions, is a member of CoreNet, the American Business Council, the British Business Council, a BOMA FMA and Management Master Class graduate from Harvard

• He was an instructor as part of a facilities PhD program and is currently giving Classes in Enterprise Sustainability

and Value Engineering as well as a keynote speaker at Index

Core team

Page 35: Glasgow Consulting Group - Credentials Jan 2017.compressed

Core team

Vishal Pandey

Director – MENA

Glasgow Consulting Group

Relevant experience

• Vishal is a Dubai based Growth + Competitive Strategy expert who has lived and worked in the UK, India and

across the Middle East. He has over 15 years of experience across the Middle East, Africa and the Indian sub-

continent in consulting, market research and sales & marketing across a diverse set of industries.

• Previously with Deloitte Consulting’s Dubai offices, he was part of a team responsible for strategy and operations

assignments across the Middle East and North Africa region. He has also worked for a Dubai-based regional market

research and advisory firm in addition to working with Colliers International, Oberoi Hotels & Resorts and Taj Hotels

Resorts & Palaces.

• Vishal has worked on hundreds of b2b research + strategy engagements mostly across MENA and South Asia

region. He is a recognized Growth + Competitive Strategy expert and has been numerously interviewed on the

subject. He contributes frequently to several regional and global publications in the areas of growth and competitive

strategy, policy, retail and real estate. Vishal holds a MSc in Real Estate and Regeneration from the University of

Glasgow, a UNWTO Themis degree in Tourism and International Cooperation for Development from The George

Washington University and a Degree in Hotel Management. He is also often invited to be a speaker at key Middle

East and South Asian foreign investment, innovation, growth strategy and retail industry conferences.

Vishal Pandey

Director – MENA

Glasgow Consulting Group

Relevant experience

• Vishal is a Dubai based Growth + Competitive Strategy expert who has lived and worked in the UK, India and

across the Middle East. He has over 15 years of experience across the Middle East, Africa and the Indian sub-

continent in consulting, market research and sales & marketing across a diverse set of industries.

• Previously with Deloitte Consulting’s Dubai offices, he was part of a team responsible for strategy and operations

assignments across the Middle East and North Africa region. He has also worked for a Dubai-based regional market

research and advisory firm in addition to working with Colliers International, Oberoi Hotels & Resorts and Taj Hotels

Resorts & Palaces.

• Vishal has worked on hundreds of b2b research + strategy engagements mostly across MENA and South Asia

region. He is a recognized Growth + Competitive Strategy expert and has been numerously interviewed on the

subject. He contributes frequently to several regional and global publications in the areas of growth and competitive

strategy, policy, retail and real estate. Vishal holds a MSc in Real Estate and Regeneration from the University of

Glasgow, a UNWTO Themis degree in Tourism and International Cooperation for Development from The George

Washington University and a Degree in Hotel Management. He is also often invited to be a speaker at key Middle

East and South Asian foreign investment, innovation, growth strategy and retail industry conferences.

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C. Derrick

Director - Africa

Glasgow Consulting Group

Relevant experience

• Derrick is a Zimbabwean based consultant who has extensive experience across Sub-Saharan African markets.

With over 6 years experience in market intelligence and growth consulting, he has done numerous projects in key

sectors across Sub-Saharan Africa that includes Environmental and Building Technologies, Infrastructure

Development and Automotive and Transportation Sectors.

• Previously with a Global research consultancy, he has built a strong reputation within the industry and is a

recognized thought leader. Furthermore he has published numerous articles in the South African and International

press, featuring as an expert analyst on several news programmes (on local and international television networks)

and receiving numerous invitations to participate and speak at key industry events and conferences.

C. Derrick

Director - Africa

Glasgow Consulting Group

Relevant experience

• Derrick is a Zimbabwean based consultant who has extensive experience across Sub-Saharan African markets.

With over 6 years experience in market intelligence and growth consulting, he has done numerous projects in key

sectors across Sub-Saharan Africa that includes Environmental and Building Technologies, Infrastructure

Development and Automotive and Transportation Sectors.

• Previously with a Global research consultancy, he has built a strong reputation within the industry and is a

recognized thought leader. Furthermore he has published numerous articles in the South African and International

press, featuring as an expert analyst on several news programmes (on local and international television networks)

and receiving numerous invitations to participate and speak at key industry events and conferences.

Core team

Page 37: Glasgow Consulting Group - Credentials Jan 2017.compressed

Sriharsha Neergundha Nagaraj

Director – India

Glasgow Consulting Group

Relevant experience

• Sriharsha is an Advisor and Board Member based in Bangaluru, India. He has multi sector expertise and has

worked with a number of start-ups and Fortune 500 companies. His work roles have varied from being a Director,

Strategic Alliances Director, Director Business Development, Technical Director, Project Director, amongst many

other roles.

• Before relocating to Bangalore, India Sriharsha worked in the Silicon Valley for a number of years. His love and

passion now is to help foreign companies realize their India business objectives through customized solutions to

reduce entry risks and compress gestation time for profitability. He is also Director – Business Development at

Compassites Software Solutions, Bangaluru, India.

• Business decisions often arise unexpectedly and need to be dealt with immediately. Using market research and

strategy as the basis, he now advises client as an India specialist. He has an Engineering Degree from Malnad

College of Engineering from Mysore University and a Postgraduate Diploma in International Business Management

from IIM- C Kolkatta.

Sriharsha Neergundha Nagaraj

Director – India

Glasgow Consulting Group

Relevant experience

• Sriharsha is an Advisor and Board Member based in Bangaluru, India. He has multi sector expertise and has

worked with a number of start-ups and Fortune 500 companies. His work roles have varied from being a Director,

Strategic Alliances Director, Director Business Development, Technical Director, Project Director, amongst many

other roles.

• Before relocating to Bangalore, India Sriharsha worked in the Silicon Valley for a number of years. His love and

passion now is to help foreign companies realize their India business objectives through customized solutions to

reduce entry risks and compress gestation time for profitability. He is also Director – Business Development at

Compassites Software Solutions, Bangaluru, India.

• Business decisions often arise unexpectedly and need to be dealt with immediately. Using market research and

strategy as the basis, he now advises client as an India specialist. He has an Engineering Degree from Malnad

College of Engineering from Mysore University and a Postgraduate Diploma in International Business Management

from IIM- C Kolkatta.

Core team

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GCG in the news

Page 39: Glasgow Consulting Group - Credentials Jan 2017.compressed

Contact information

To discuss on market research and advisory opportunities across Middle East, North Africa and India, please contact:

Vishal Pandey, Director

Glasgow Consulting Group (GCG) I Market Research and Advisory Services

P.O. Box 445190, Dubai, United Arab Emirates

Direct: +971 (0) 4 294 3574 I Mobile: +971 (0) 55 974 4360

Email: [email protected] | Web: www.glasgowconsultinggroup.com

Time zone: GMT +4 hrs I Weekend: Friday - Saturday

We are professional members of:

Glasgow Consulting Group is licensed by the Department of Economic Development (DED), Dubai, UAE. Professional License no: 646110.