getting the user-generated content you want

18
GETTING THE UGC YOU WANT VANESSA GENNARELLI @mozzadrella #ugcpunk CONTENT STRATEGY-THE EDUPUNK WAY

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Slides for Confab: the Content Strategy Conference presented in May 2013

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Page 1: Getting the User-Generated Content You Want

GETTING THE UGC

YOU WANTVANESSA GENNARELLI

@mozzadrella#ugcpunk

CONTENT STRATEGY-THE EDUPUNK WAY

Page 2: Getting the User-Generated Content You Want

WearingHOODIES

Loving myYOGA MAT

PeerLEARNING

1 2 3

Hi, I’m Vanessa. I<3

Page 3: Getting the User-Generated Content You Want

PeerLEARNING

1

Page 4: Getting the User-Generated Content You Want

Feedback

Everyone has Expertise

Connecting and Sharing

Page 5: Getting the User-Generated Content You Want

PEER 2 PEER UNIVERSITY

100% user-generated content

67,000 users in 550 courses

since 2009

Learning experiments

Page 6: Getting the User-Generated Content You Want

TINY TEAM, BIG MISSION

Page 7: Getting the User-Generated Content You Want

UGCStrategies for

2

Page 8: Getting the User-Generated Content You Want

Shine a light onEXEMPLARY

folks *badges.p2pu.org

Page 9: Getting the User-Generated Content You Want

Provide stellarSAMPLE COPY

*VerifyApp

Page 10: Getting the User-Generated Content You Want

SweetINLINE HELP

copy

*Airbnb

Page 11: Getting the User-Generated Content You Want

Inline help

copy

SweetINLINE HELP

*Hacker League

copy

Page 12: Getting the User-Generated Content You Want

CreateSPIFFY RESOURCES

*Mailchimp

Page 13: Getting the User-Generated Content You Want

Inline help

Develop

SAFEGUARDS to QA, i.e. community review

*SoundCloud

Page 14: Getting the User-Generated Content You Want

Content Strategy + Peer Learning=

YOU

3

Page 15: Getting the User-Generated Content You Want

Select1 TALENT

Share withYOUR NEIGHBOR

Develop a PLATFORMthat touches all of your talents and

relies on UGC

1 2 3 Remember Your 3 Talents?

Page 16: Getting the User-Generated Content You Want

Example: project management + babysitting =

platform for sharing activities to distract

your kids

Sketch out the wireframe for the

signup flow / asking new users to contribute

Which UGC strategies will you use?

• Curation• Sample content• In-line help content• Resources• Safeguards and QA

YOU HAVE 20 MINS

Page 17: Getting the User-Generated Content You Want

BOOM!You just peer

learned.

Page 18: Getting the User-Generated Content You Want

@MOZZADRELLA

VANESSA GENNARELLI

@P2PU

Please, pleasey please Tweet your project to #ConfabMN &

#UGCPunk

Let’s keep learning...