getting started with a strategic marketing plan allied ... started with a strat mkting...what is...
TRANSCRIPT
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November 17, 2015
Senior Program Manager
Kap Wilkes
Getting Started with a Strategic
Marketing Plan
Allied Health Training Program
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Rural Health Innovations (RHI), LLC, is a subsidiary of the National Rural Health Resource Center (The Center), a non-profit organization. Together, RHI and The Center are the nation’s leading technical assistance and knowledge centers in rural health. In partnership with The Center, RHI connects rural health organizations with innovations that enhance the health of rural communities.
Rural Health Innovations Purpose
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Allied Health Workforce Training Marketing Cycle
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Phase 1
•Planning
•Developing
Phase 2
•Enroll: Recruit Students
Phase 3
•Learning: Retain Students
Phase 4
• Intern -Practice: Recruit, Retain Preceptors
Phase 5
•Recruit, Retain a Work-Ready Workforce
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• Student didactic and practicum training
◦ With the result of a work-ready workforce
Allied Health Training Service
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What is Marketing?
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Marketing is the activity and processes for creating, communicating, delivering, and exchanging offerings that have value for
customers, clients, partners and society at large.
-American Marketing Association
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• Product
◦ Didactic + Practicum
◦ Certificate, Degree
• Price
◦ Tuition, Scholarships
◦ In-kind time, resources, space
The 4 P’s of Marketing
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• Place
◦ Vocational/technical institutions
◦ Online, in-person
◦ Health care facilities for internships
• Promotion
◦ Public relations
◦ Branding
◦ Social media
The 4 P’s of Marketing
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1. Project mission, values and vision
2. Environmental scan and analysis
3. Define the target market(s)
4. Competitive analysis
5. Value proposition
6. Historical scan of marketing activities
7. Strategic marketing objectives
Elements of a Strategic Marketing Plan
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• Who do you serve?
◦ Students
◦ Preceptor organizations
◦ Hiring organizations
• How well do you know them?
Define the Target Market
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• Who are the students that will enroll in your
program?
◦ What do you know about them?
• Who are the preceptor organizations?
◦ What do you know about them?
• Who will hire the newly trained workforce?
◦ What do you know about them?
Application Activity 3: Define Target Market
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• Who provides benefits similar to yours?
• What issues or situations distract students
from participating in your training program?
Purpose:
• Gain insight on your customers
• Help you learn from others and support
innovation
• Allows you to be proactive against future
competitors
Competitive Analysis
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Application Activity 4: Competitive Analysis
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For each competitor, list their:
• Services
• Strengths and weaknesses
• Marketing activities
Then write an overall assessment for each competitor: e.g. insights you gain about your students and/or practices you can learn from.
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Competitive Advantage
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What aspects of your Allied Health training program differentiates you from competing programs?
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Value Proposition
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• What value do you provide to your target market?
Articulating the value you provide to:
• Students
• Preceptor Organizations
• Workforce Hiring Organizations
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Application Activity 5: Value Proposition
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• What is your competitive advantage; what sets you apart from your competition?
• What value do you provide to:
o Students
o Preceptor Organizations
o Workforce Hiring Organizations
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• What have you done in the past?
• What are you currently doing?
• How effective have your efforts been?
Promotion Activities: Historical and Current
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• Who is your audience?
• What have you done or what are you doing?
• Where, what, and how often?
• What is the goal of the activity(s)?
• What is the cost of the activity(s)?
• Are the activities effective?
Application Activity 6: Promotion Activities Scan
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Strategic Marketing Objectives
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What are the key marketing objectives that will guide your organization or project toward its vision?
Tips and Suggestions:
• Don’t do this planning alone. Include your staff and key stakeholder groups.
• Use the 4 P’s of Marketing to guide your thinking.
• Be SMART with your objectives.
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Summary
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Elements of a Strategic Marketing Plan:
1. Project Mission, Values and Vision
2. Environmental Scan and Analysis
3. Define Target Market(s)
4. Competitive Analysis
5. Value Proposition
6. Historical Scan of Marketing Activities
7. Strategic Marketing Objectives
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@RHRC
http://www.ruralcenter.org
218-216-7026
Senior Program Manager
Kap Wilkes
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