getting social publishers to work for you_chris brown & laura middleton
TRANSCRIPT
Introduction
• Looking at the new phenomenon that are social media publishers
• Looking at• Who they are
• What they do
• How they do it
• How to work with them
• Challenges & Future
Who am I? - Chris
• Chris Brown, Director and founder of Clockwork Affiliates
• Almost 12 years working in affiliate marketing
• Started in March 2005
• Managed a variety of programs over the years
• Currently working with 3 or 4 brands that have seen the impact of social media publishers over the last 12-18 months
Who am I? - Laura
• Founder of Social Publisher The Office Rocks
• Finalist for 'Best Newcomer' at the Performance Marketing Awards 2016
• Grown from dining room table business to a team of 9 within 16 months
• Generating over 2million clicks per month to a variety of retailers
Stats – The phenomena of the social publishers
• Very little traffic & revenue in 2014
• Huge increase in 2015 with traffic increasing by over 2000%
• Revenue by 1600%
• 2016 to date has seen a 45% increase in traffic and 42% increase in revenue
• We still have Q4 to go
2014
2015
2016
Social Publishers Performance
Revenue Clicks
*Stats are based on access to performance of a few programs active within the social publishers** 2016 is Jan to Sept 30th 2016
Who are these Social publishers
• Bump, Baby & Youhttps://www.facebook.com/bumpbabyandyou/
• Ashleigh Money Saverhttps://www.facebook.com/AshleighMoneySaver/
• Bargain Hub https://www.facebook.com/CheapKidsDeals/
• Moneysaving mummyhttps://www.facebook.com/MoneySavingMummy0
• Breaks in the lakeshttps://www.facebook.com/lakedistrict.offers/
• 10 ways https://www.facebook.com/10ways/
• Your Wedding Hubhttps://www.facebook.com/yourweddinghubUK/
• Extreme Couponing https://www.facebook.com/couponmumuk/
• Bargain Buys 4 Busy Mums (group) https://www.facebook.com/BargainBuysForBusyMums/
What do they do?
• Grow large, niche social media audiences
• High volume promotional posts 7 days a week
• Promote relevant products & services directly via posts onto social networks
• Mainly seen on Facebook via pages & groups but also on Twitter & Pinterest
• Posts are a mixture of specific products and general retailer promotions
• Traffic is sent directly to the retailer and is largely mobile
How to work with Social Publishers
• Do some research
• Listen to the publisher
• Don’t expect them to just push your offer
• Be open to promotional opportunities available with tenancy spend
• Trust the publisher to know their audience
• Communicate relevant offers, deals and any changes
• Understand their peaks and spikes in traffic
Challenges & Future
• Getting advertisers, networks & agencies to understand the benefits of working with Social Publishers
• Understanding the value of the large traffic volumes
• Tracking & Reporting Issues• Conversion rates low compared to average
• Sales not often tracked due to cookie dropping issues on mobile• Sales that are tracked are often declined or rejected for not being last referrer
• Challenge to understand the value of the social publisher in the sale journey – attribution modelling
• Challenge for networks to improve tracking and integration with retailer 3rd
party tracking• Facebook Algorithms