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Getting familiar with your Surge365 Back Office! ©2018- Surge365. All Rights Reserved. V1.0

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Page 1: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

Getting familiar with your

Surge365 Back Office!

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Page 2: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

Logging in to your Surge365 Back Office You can log in by going to my.Surge365.com and entering the User Name and Password you selected during the sign-up process. This information can also be found in your Welcome Email from Surge365.

Your Home PageThe home page of your Surge365 Back Office contains a variety of modules that give you access to everything you need to run your Surge365 business.

These modules can alsobe rearranged by selecting the double arrow X in the upper right corner of each module.

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Getting familiar with your Surge365 Back Office!

Page 3: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Getting familiar with your Surge365 Back Office!

Your Account Settings Whether it is changing your websitepersonalization, looking for yourcommission history, or editing yoursubscriptions, you can easily do allof this and more through your Accountsettings located in the upper rightcorner of your Surge365 Back Office.

Welcome EmailNeed to locate the Welcomeemail mail you received when yousigned up for Surge365 as an SBAor purchased a product? Don’t worry, we’ve got you covered here! Just hover over “Welcome Email” in your Back Office and select the email you want to view. This email contains your URL, log in information and other details to get you going.

Page 4: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Getting familiar with your Surge365 Back Office!

Locating Your Upline Support Utilizing your upline for support in your Surge365 business is a key to take your business to the next level. You'll notice a row of small icons above the modules in your Surge365 Back Office. Each icon is clickable and will display the name, phone number, and email address for each member of your Upline.

Viewing Your Personal Information Hover over your name next to WelcomeEmail and you’ll be able to quickly viewyour Personal Information. Need to makean update? No worries, just select “Edit”below and you’ll be able to make anychanges to your information.

Page 5: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Getting familiar with your Surge365 Back Office!

Diving into your Back Office MenuYour Surge365 Back Office has a wealthof information available to help you buildand manage your Surge365 business.A lot of this information is located underthe Menu option and we’re going to takea look at each section under Menu.

Menu > ResourcesIn the Resources section of yourSurge365 Back Office, you'll haveaccess to various tools to help you inyour Surge365 business. FromBusiness Forms to SBA Documentsto Recognition, Presentations, andVideos, this is your go-to spot!

It’s also where you will find the veryimportant P&Ps (Policies & Procedures) to help you correctly run your business.

Spanish materials are also available inthese sections.

Page 6: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Getting familiar with your Surge365 Back Office!

Menu > EarningsIn the Earnings section of your Surge365 Back Office, you'll have access to view your Commission History. You can view the details of a particular pay period by selecting the date.

Menu > Reports In the Reports section of yourSurge365 Back Office, you'll haveaccess to various Personal and TeamReports needed to help you run yourSurge365 business. Reports that areunlocked will appear in color. Hoverover the report for information aboutit. Locked reports will appear gray incolor. To find out what's needed tounlock a report, hover over it for moredetails.

Page 7: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Getting familiar with your Surge365 Back Office!

Menu > TeamIn the Team Reports section of your Surge365 Back Office, you'll have access to view your downline by using the searchable genealogy or by a hierarchical view.

Menu > Virtual Vortex InvitesVirtual Vortex Invites allow you tosend an invitation for someone tohave the ability to set up a FREEVortex Customer account! Thiswill give them access to morethan 400,000 hotels and resorts,discounts on activities andexcursions, cruises, weeklyresort stays, and so much more!

Page 8: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Menu > Support TicketsHave a question for a member of yourSupport Team but it’s the weekend?The Support Tickets feature is theperfect spot to ask your questions.This feature is available 24/7/365 inyour Surge365 Back Office. Onceentered, a member of our SupportTeam will respond to your questionduring normal business hours.

Vortex MembershipYou are going to love being a VortexMember in Surge365, where you'llbe taking your family travel to thenext level! You have exclusive accessto a members-only insider pricingplatform offering exclusive weeklyspecials and a 150% priceguarantee.

To access your special members-only insider pricing platform, all you need to do is log in to your Surge365 Back Office and select the Wholesale Travel Subscription ad on your home page.

Page 9: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

Getting familiar with your Surge365 Back Office!

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Travel Agent ProgramYour Vortex Platinum purchase also includes access to the Travel Agent Program in Surge365, where you'll have everything you need to make money in the world's largest industry!

To access your Travel Agent Account, all you need to do is log in to your Surge365 Back Office and select the Travel Agency Access ad on your home page. Travel Agent program is only available to residents located in the U.S. and Canada.

Vortex Travel SiteThe Vortex Travel Site uses a patent pending algorithm that is designed to give your Customers savings on all of their travel 85-90% of the time. And not only do your customers save money, but you'll be earning Cash Rewards!

With the Vortex, you'll be able to earn Cash Rewards online 24/7/365!

To access your special Vortex information and reporting, allyou need to do is select theVortex ad on the home pageof your Back Office.

If you’re wondering how to get started, be sure to downloadthe Vortex Getting Started Guide!

Page 10: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Surge365 AcademyYou don't want to miss theseimportant training videos fromSurge365 President ChrisCokley! You will also beable to download importantdocuments that are referencedthroughout the different sections.

Surge365 Apparel & ToolsWe have partnered with Vistaprintto provide you with beautifullydesigned, company-approved business cards with the Surge365 and Vortex logos. Order logo apparel, banners, promotional gifts, and more. Click on the Apparel & Tools adin your Back Office to see allthe marketing materials available.

Page 11: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Surge365 Mobile AppThe Surge365 Mobile App allows SBAsto send videos to prospects, enroll newmembers, initiate 3-way opportunitycalls, access their Back Office with itswealth of information and training,keep track of leads, view upcomingevents, and receive real time corporatealerts.

The Surge365 Mobile App is availableto iPhone and Android users and isfree with your SBA subscription.

TaxbotLooking to make your tax savings easy? Would you like to find hidden tax savings year round? You can do this and more with Taxbot! A subscription to Taxbot and the Taxbot app is included in your $10/month Surge365 Business Associate fee!

Take tracking your SBA business to the next level with Taxbot!

Start by selecting the Taxbot ad and creating your account right here in your Back Office.

Page 12: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Surge365 CaresCare is defined as looking after andproviding for the needs of another. OurFounders started Surge365 with aburning desire to provide individualswith a vehicle to change their livesphysically, emotionally, spiritually andfinancially. And they have done justthat. Thousands of lives have beenchanged!

Now Surge365 is determined to domore. We want to give our associatesan opportunity to partner and promote 501c3 non-profit organizations that are making a difference in the lives of others.

EarningsThe Earnings module will give you aquick overview of your SBA business.You can easily see what your weeklyand monthly earnings are, along withyour QTO status and your progresstoward a $1,000 or $10,000 Bonus!

If you also have a Vortex subscriptionit will show your progress towardbecoming 3 & Free.

Page 13: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Recent NewsThe Recent News section is the spotwhere you can find the most recentcommunication that has been sentout from the Surge365 Home Office.

Be sure you keep on eye on thissection so you don’t miss out onany important communications.

Jump SchoolSurge365 Jump School is designed tohelp you jump start your business andprepare you mentally to win!

At Jump School you will learn thebenefits of being a Travel Agent, learn how to make money building a team, hear from industry professionals about the tax advantages of owning a home-based business, learn how to use our systems and tools, learn how to earn vacations 50% faster, and learn about the power of what you purchased. You will receive a Jump School workbook and Jump School lapel pin, and improve your team’s retention by their participation! All of this for just $149!

Page 14: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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My WhyWhat’s your ‘Why?’ Is it to retire early?Is it to go on that bucket list trip you’vealways wanted to take? Maybe it’s topay off student loans.

Whatever your ‘Why’ may be, the MyWhy module was created so everytime you log in to your Back Officeyou will see your ‘Why’ and knowwhat you are working toward in yourSurge365 business.

Recent Team ActivityThe Recent Team Activity module willdisplay the sales and promotions that are happening in your team.

You can filter this information byselecting the drop-down arrow andthe activity level that you wouldlike to view.

Page 15: Getting familiar with your Surge365 Back Office!content.surge365.com/Surge-Vortex-Docs/SBO_Walkthrough.pdf · 2018-04-27 · Getting familiar with your Surge365 Back Office! Menu

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Your AchievementsThe Your Achievements modulewill display your current SBA leveland below will show yourprogress toward your next SBApromotion.

Connect with us!Whether you’re looking to stay up todate on all of the latest Surge365news and information, or you justwant to stop by and say hey to theSurge365 community, you can connect with us on any one of our social media channels or visit the Surge365 Wavebreak Blog athttps://wavebreak.surge365.com/ The links in this module will take youto the Surge365 social media sites.

You can also find these details in yourSBA Welcome email (view that emailby selecting it from the Welcome Email section in the upper right corner).