get out from under the tangle of middleware applications · 2017. 9. 29. · team application...
TRANSCRIPT
Get Out From Under the Tangle
of Middleware Applications
Nastel Technologies – What We Do
BankingFinance
ClaimsProcessing
TransportLogistics
OrderHandling
PaymentsProcessing
B U S I N E S S A P P L I C AT I O N S
Tracking AnalyticsMonitoring
XOK !
©2017 NASTEL TECHNOLOGIES, INC.2
The Nastel Difference: Making the Complex Simple
3 ©2017 NASTEL TECHNOLOGIES, INC.
Logs, Metrics &
Transactions
From Multiple
Sources
Event/Transaction Synthesis
with Alerts and Notifications
Intuitive, Actionable
Business Insights
Payload
Data
KPI's
Metrics
Properties
Chaotic Complexity
Low-value Data
Simplicity
High-value Data
Data Enrichment &
Business Milestones
2
1
3
Metrics and Events from Multiple Sources
4 ©2017 NASTEL TECHNOLOGIES, INC.
Application Infrastructure Metrics & Events
(Messaging Middleware, ESB, Java, …)
Transaction
Metrics & Events
Application
Metrics & Events
Nastel's AutoPilot®
Automatic Transaction
Tracking & Auditing
Complex Event Processing
(CEP: Situational Awareness)
Unified Application Analytics
and Log Analytics
End-User Monitoring,
Performance Analytics
Middleware Management
and Monitoring
Built on a Big-Data Platform
for Extreme Scalability
©2017 NASTEL TECHNOLOGIES, INC.5
w w w . n a s t e l . c o mw w w . n a s t e l . c o m
AutoPilot® for IBM MQ
Overview:- Management
- Monitoring
- Message Tracking
- Log Analytics
Nastel's AutoPilot® for IBM MQ
7 ©2017 NASTEL TECHNOLOGIES, INC.
AutoPilot® for IBM MQ
XOK !
Message TrackingMonitoring
XOK !
▪ Unix
▪ Linux
▪ Windows
▪ IBM z/OS
▪ IBM iSeries
▪ IBM AIX
Management
✓
w w w . n a s t e l . c o mw w w . n a s t e l . c o m
AutoPilot® Insight
Transaction Tracking
& Advanced Analytics
Tracing versus Tracking
▪ Tracing
▪ Capturing the calls to
explain exactly what
the application did
▪ Tracking
▪ Where’s my order?
9 ©2017 NASTEL TECHNOLOGIES, INC.
Application
Developers
Business
Users
Middleware
Team
Application
Owners
Application
Support
Transaction Topology Views
10 ©2017 NASTEL TECHNOLOGIES, INC.
Datacenter View Server View
Application View
GeoMap
View
Track & Trace Digital Transactions
1Tracking Events
2Correlation,
Analytics
3Actionable
dashboards©2017 NASTEL TECHNOLOGIES, INC.11
Analytics with Integrated, Natural Query Language
▪ NoSQL Analytical Platform
▪ Streaming analytics for
time-series data
▪ Intuitive "English-like" query
language
Get number of events for last hour
group by Applname, Severity
show as [scorecard | linechart |…]
▪ Viewlets: web dashboards
▪ Samples provided for quick start
©2017 NASTEL TECHNOLOGIES, INC.12
Insight through Capture, Analytics & Visualization
13 ©2017 NASTEL TECHNOLOGIES, INC.
Example Transaction: Financial Services
14 ©2017 NASTEL TECHNOLOGIES, INC.
Transaction Trace Details
15 ©2017 NASTEL TECHNOLOGIES, INC.
Transaction Analytics, Notifications and Alerts
16 ©2017 NASTEL TECHNOLOGIES, INC.
Transaction Activity Trace, Event and Message Details
17 ©2017 NASTEL TECHNOLOGIES, INC.
Transaction Milestones: Financial Services Example
18 ©2017 NASTEL TECHNOLOGIES, INC.
Transaction Milestones - Details
19 ©2017 NASTEL TECHNOLOGIES, INC.
Example Transaction: Retail Organization
20 ©2017 NASTEL TECHNOLOGIES, INC.
Transaction Milestones: Retail Example
21 ©2017 NASTEL TECHNOLOGIES, INC.
Automatic Detection of Anomalies
22 ©2017 NASTEL TECHNOLOGIES, INC.
Out of band (anomaly)
Missed SLA Transactions
23 ©2017 NASTEL TECHNOLOGIES, INC.
Missed SLA Events
Total Transactions and Transaction Volumes
24 ©2017 NASTEL TECHNOLOGIES, INC.
Summary: Optimizing Digital Transaction Performance
©2017 NASTEL TECHNOLOGIES, INC.25
AutoPilot® Insight: Data Collectors
Log4j/SLF4J/Logback
Syslog
Folder & File Tracking
Log Streams
Files, HDFS, Kafka,
JMS, MQ, MQTT,
Logstash, Apache
Flume …)
Java JMX
JEE Servlet Filter
Java Garbage Collection
Java Transaction Profiling
End User Monitoring via Browser
Middleware (MQ, Tibco, IIB, DataPower …)
Databases
Operating Systems
ApplicationPerformance
Log Analytics
https://www.nastel.com/tech/#collectors26 ©2017 NASTEL TECHNOLOGIES, INC.
w w w . n a s t e l . c o mw w w . n a s t e l . c o m
Case References &
Testimonials
28
©2017 Nastel Technologies, Inc.
Frequently Encountered Business Challenges
29 ©2017 NASTEL TECHNOLOGIES, INC.
Healthcare – Tracking electronic health records & claims processing in
healthcare insurance with strict adherence to HIPAA rules
Retail – Real-time capture of user experience data from POS
Telco – Reduction of support costs for on-line order management
Financial Services – Reducing risk by tracking SLA breaches in trade
compliance
Case Study: Large Bank
30 ©2017 NASTEL TECHNOLOGIES, INC.
Application: AutoPilot Tracking Transactions Across Distributed and Mainframes
Problem: Compliance violations and resultant penalties
RESULTS:On-time reconciliation with
the Fed improves the bottom-line by eliminating
penalties.
> Major compliance violations
> Financial and reputational
impact visible to senior
management
Nastel provides tracking,
monitoring & analysis for:• Mainframe and Java
• MQ family
• Messages across multiple
lines of business
Replaced IBM Omegamon
Nastel providing end-to-end transaction monitoring
and the visibility necessary to prioritize messages
• Poor problem visibility
• Unable to prioritize during periods
of high demand
• Unable to track long-running
transactions or business milestones
For more information …
▪ See Nastel Whitepaper:
▪ "Getting IT Operational Intelligence
from Logs, Metrics & Transactions"
31 ©2017 NASTEL TECHNOLOGIES, INC.
http://www.nastel.com/whitepapers
/prevent-app-problems