Spring 2012

GENN 001

Humanities

Lecture (3)

Seven Habits Part II

Seven Habits

4 –Think Win-WinThe Habit of Mutual Benefit

4

Independence

Interdependence

Levels of Communication

High

Low

Low HighCooperation

___________ (Win/Win)

__________ (Compromise)

_________ (Win/Lose or Lose/Win)

Trust

Nash equilibrium

The practical and general implication is that when players act

in the interests of the group, then they are better off than if they

acted in the their individual interests alone.

Beautiful Mind

A Good Agreement

To setup an agreement you have to:

• Get a clear picture of what the desired outcome will be.

• Identify the resources.

• Identify how accountability is to be done.

• Identify the consequences (good or bad)

Six Paradigms of human interaction:1- Win/Win: People seek mutual benefit in all human interactions.Win-win

means that agreements or solutions are mutually beneficial, mutually satisfying.

2- Win/Lose: The competitive paradigm. If I win, you lose. In relationships, If both people aren’t wining, both are losing.

3- Lose/Win: The “ Doormat” paradigm. The individual seeks strength from popularity based on acceptance.

4- Lose/Lose: when people become obsessed with making the other person lose, even at their own expense.

5- Win... Focusing solely on getting what one wants. A person with the win mentality thinks in terms of securing his own ends and leaving it to others to secure theirs.

6- Win/ Win or No Deal. If we can’t find a mutually benefficial solution, we agree to disagree agreeably.

Seven Habits

5 –Seek First to understand Then to be understood

The Habit of emphathetic communication 4

Independence

Interdependence

5

We usually listen at one of four levels: Ignoring, pretending,

selective listening, or attentive listening. We should be using the

fifth, highest form of listening... Empathic listening.

You must listen with your ears, your eyes and your heart.

This habit is important as it extends your circle of influence. You

are focusing on building your understanding. As you appriciate

people more, they will appreciate you more.

• The whole key is in the sequence.

• Do not listen with intend to reply, rather, with the intend to

understand.

• You need to be influenced to be able to influence.

• You need to diagnose before prescribing the medicine.

Listen !!!

• It requires patience and openness

• It requires alot of time, but it saves alot of time on the long run

• Understanding doesnot mean that you agree… it means that you

accept the other.

• Relationships are more important than efficiency

Understand !!!

Seven Habits6 –SynergizeThe Habit of creative cooperation

4

Independence

Interdependence

5 6

Synergy means the whole is greater than the some of the parts

•Don’t respect differences!

•Don’t accept differences!

•Don’t tolerate differences!

•CELEBRATE differences!

• Respect them, build on strengths, and compensate for

weaknesses.

• Synergistic communication is opening your mind and heart to

new possibilities

Differences !!!

• Think win-win is the root

• Seek first to understand is the route

• Synergize is the fruit

Seven Habits7 –Sharpen the sawThe Habit of Renewal

• “I’m busy sawing, stupid!

• Keep the balance between productivity and productive

capability

You must renew your four dimensions of your nature !!!

The Physical Dimension:The physical dimension involves caring for your physical body eating the right foods, getting enough rest and relaxation, and exercising on a regular basis.

The Spiritual DimensionThe spiritual dimension is your center, your commitment to your value system. It draws upon the sources that inspire and uplift you and tie you to timeless truths of humanity.

The Mental Dimension:It's important to keep your mind sharp by reading, writing, organizing and planning. Read broadly and expose yourself to great minds.

The Social/Emotional Dimension:Our emotional life is primarily developed out and manifested in our relationships with others. Renewing our social/emotional dimension requires focus and exercise in our interaction with others.

• Be Proactive provides courage to take risks and accept new

challenges to achieve goals.

• Begin with the End in Mind brings projects to completion and

unites teams and organizations under a shared vision, mission,

and purpose.

• Put First Things First Promotes getting the most important

things done first and encourages direct effectiveness.

• Think Win/Win Encourages conflict resolution and helps

individuals seek mutual benefit, increasing group momentum.

The 7 Habits...and what they'll do to help your group

• Seek First to Understand, Then to Be Understood Helps people

understand problems, resulting in targeted solutions; and promotes

better communications, leading to successful problemsolving.

• Synergize Ensures greater "buyin“ from team members and

leverages the diversity of individuals to increase levels of success.

• Sharpen the Saw Promotes continuous improvements and

safeguards against "burnout“ and subsequent nonproductivity.

The 7 Habits...and what they'll do to help your group