General Event ManagementFULLY INTEGRATED MANAGEMENT AND SOFTWARE SOLUTION

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GEM Introduction

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What is GEM

Complete, sophisticated management solution composed of experienced advice and easy to use integrated IT application for professional and cost effective organization and administration of an event.

IT solution is composed of twenty functional modules that can operate independently or be fully integrated in any combination of modules, regardless of which ones are used.

GEM can be applied to smaller events with few hundred participants or to large events with thousands of participants, multiple stakeholders and various event locations and venues.

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GEM Impact

More•Efficiency•Budget streaming•Security•Reward

LessAssets wastedTime wastedFrustration

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GEM Background

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Competencies

Planning, Program and Project Management

Training and Integration

Issues and incidents management

Business development

Clients

Olympic and Paralympic Games Organizers

Major Events Organizers

Sport Governing Bodies

Related Businesses

References London 2012 Olympic Games

IFSC (Climbing)

Sochi 2014 Winter Olympic Games

Singapore 2010 Youth Olympic Games

International Olympic Committee

DB Schenker

University Games Belgrade 2009

Beijing 2008 Olympic Games

Doha 2006 Asian Games

Torino 2006 Olympic Games

Athens 2004 Olympic Games

Salt Lake City 2002 Olympic Games

Sydney 2000 Olympic Games

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Competencies Electrical and mechanical design and planning

Panel building

Software development

Installation/commissioning

Business development

Industries Water and Wastewater

Oil and Gas

Food and Beverage

Building Automation

Sport

References National Olympic Committee, Serbia National Paralympic Committee, Serbia Serbian Handball Federation Serbian Rowing Federation Tahal Saint Petersburg, Russia KWF, Germany CBMC, Azerbaijan Zheijang Scientific Instr, China EWT-ELIN, Austria Ruixing Leather Product Co.Ltd, China Lillestrom WWTP, Norway Borets, Russia Borets International, UAE NIZ Gazpromneft, Serbia Mittal, Bosnia and Herzegovina

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Competencies

GEM Application

Sport Special Interfaces

Consulting

IT services and software development

Web design

GEM Solutions

Single sport event (GEM SSE)

Multi sport event (GEM MSE)

Business conference Events (GEM BCE)

Fairs and Exhibitions ( GEM EXPO)

References World Rowing Cup 2012 2012 Men's European Handball Championship 14th Annual Corporate Extreme Days 2011 European Senior Canoe Sprint Championships 2011 39th European Olympic Committee General Assembly 2010 25th Summer Universiade Belgrade 2009 NLB Basketball League Final Four 2009 10th World University Rowing Championship 2008 3rd World University Flat Water Canoeing Championship 2008 10th World University Taekwondo Championship 2008 Eurovision Song Contest 2008, Serbia FIBA Africa Championship 2007, Angola FIBA Asia Championship 2007, Japan EYOF Belgrade 2007 FIBA U19 World Championship 2007 European Women Basketball Championship 2007, Italy 27th European Water Polo Championships for Men and

Women 2006 34th FIBA European Basketball Championship 2005, Serbia and

Montenegro FILA Senior European Wrestling Championship 2003 FINA Men's Water Polo World Cup 2002

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Modularity Ensures easy customization

including the desired combination of functional capabilities as necessary when integrating the application to fit specific event needs

Scalability Management of small scale

events with a single operator (e.g. solution running on a single notebook) up to large scale events (several redundant servers or cloud) with large number of simultaneous users

GEM Flexibility

Multilingual interface The ability to adapt

interfaces to local language and also to add additional languages

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Tablet and hand held devices

•Compatible for Tablets

•The application can be accessed, populated and updated on tablet

•Reporting and Reports enabled

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Main GEM Modules

Web Registration

Accreditation

Badging

Event Calendar

Accommodation Management

Workforce & Volunteers Management

Uniform management

Arrival & Departure

Transportation

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Additional GEM Modules

Fees payment

Request processing

Call center support

Catering Management

Hotel Booking

Ticketing

Rate Card

Medical services - interface

Security services – interface

Assets & Material Management

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GEM Additional Services

Sport Special Interfaces Issues Management System (IMS) Document management System (DMS) Timing & Scoring Systems On Venue Result System (OVR) Result Publishing System (RPS) TV (real time) Graphics

Consulting Organization Structure Training

IT Services Network Design & Organization System Integration IT Support

Software Development Web Design

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Modules Description

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Web Registration Used by delegation official to

register participants over the Internet

Organizers distribute username/password combination to delegations

Bulk registration supported (Excel sheet template)

Delegations & participants themselves will insert the names and data into the system

Significant reduction in the amount of work and time for the Organiser

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Accreditation Main module

Identifies, qualifies and quantifies the participants who will attend the Event

Provides the information for all other modules

Totaly configurable to support different configuration of Event

Enables categorization & grouping of participants

Integrates visa requirement, processing and approval

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Badging

Organizes information and access rights on participant’s badge in a way that assures all necessary data for security system

Support batch printing

Full-color photo

Accreditation badge production, print and pick-up scheduling

Supports several identification methods (Bar code, RFID)

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Badging - Identification methods

• RFID for higher security

• Every accreditation badge have unique number and RFID

• GEM provide data export to security system provider

• Exported data:

– Badge ID

– RFID

– Accreditation Security matrix data

– Other data (on request)

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Event Calendar Contains schedule of all events

of interest

Public (participant) & private (organizer) access to Event Calendar

Connected to all other modules (Accreditation, Transportation, Arrivals/Departures)

All changes in different GEM modules will be reflected in Event calendar automatically

Full Event, Venues, Customer categorization and grouping

Searching and filtering of data by:

– Time and date

– Category/group

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Accommodation Management

Accommodation planning & management

An easy way for assigning participants to the accommodation facilities

Intuitive graphical interface

Authorized user can easily assign participants to accommodation resources

Search information about persons, departments, locations, assignments and their dependencies

Accommodation facilities categorization, grouping and blueprints management

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Transportation

Manages all aspects of transportation

Keeps track of the different vehicles used during the Event

Drivers management

Itineraries of the general vehicles

Active and free vehicles and their availability

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Enable organiseres to administer arrival and departure data of the accredited persons

Critical for organisation of the transportation, meals, hotel rooms and the village accommodation

Manages a list of accredited VIPs and the related protocol

Arrival & Departure

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Workforce & Volunteers Management

Provides staff hiring, management and administration solution

Registration of the workforce/volunteers via Internet through link on the official Web site

Assignment of the tasks and schedules to the workforce/volunteers

The workforce & volunteers will enter their personal data as well as their profile and skills

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Uniform Management

Keeps track of uniform quantities, sizes, models

When applying for an Accreditation the applicant enters also uniform size

General calculation of the number of staff, volunteers, officials and other staff to dress

LOC is able to calculate and purchase correct amounts, models and sizes

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Request Processing

Provides easy management of various requests from accredited persons

Maintains service requests, catering services requests, extra equipment requests

Request status tracking

Requests are dispatched by SMS or email

Request statistics

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Fees Payment

Provides functionalities for managing fees related to Event

Manages different fees by the participant category

Fees are calculated according to user profile entered in accreditation module

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to plan and organize airport/hotel pickup and drop off

Information about Arrival & Departure is entered during preregistration process • data entered: flight details (time and date)• module used for data input – Web Registrations• data used by departments throw relevant modules:

Integration – Example 1 / A&D-Accreditation-Transport-Accomodation

to prepare everything for fast check in

to prepare accreditation badge/card in advance

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Integration – Example 2 / Volunteers-HR-Uniforms-Accreditation

Personal information about Volunteers is entered during selection processdata entered: • personal information about candidate (name, skills, uniform sizes...)• module used for data input – Workforce & Volunteers (link on LOC website)• data used by departments throw relevant modules:

at one point, all required data will be automatically transferred to accreditation module

to select right person for right position

to plan, prepare and issue uniforms and equipment to volunteers

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Integration – Example 3 /Visa-Security-Accreditation

• Visa requirements is entered during the registration process• Security FA/government authority approves the accreditation after the visa has

been issued• Accreditation is issued upon approval by Security

Accreditation is issued

Approves the accreditation

Visa is issued

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Data security

• Physical data protection:

– Restricted access to DB, Application servers and workstations

• Infrastructure & communication security:

– Encrypted VLAN & VPN connections

– Restricted access to network nodes (routers, switches …)

– NO INTERNET or connections to other unsecured networks after initial registration from participants

• Depersonalization

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High Availibility

• High degree of fault tolerance:

– No single point of failure (infrastructure must support it)

• Several level of redundancy:

– Database redundancy

– Application server & web server redundancy

• HA Cluster for most demanding applications

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Conclusion

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Event Management application that has module for every Functional Area needs

Customization based on your needs

Price competitive solution

Secure environment

Full integrity of data

We Provide:

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BENEFITS

Professional outlook of your organization

Cost streaming by minimizing mistakes

Improve event operations and staff productivity

Assist security efforts

Reduce the planning and operational risks

Enhance clients’( participants) experience

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Organization of a successful Event

is the foundation for a great image

of a Host City Organizer & its country worldwide!