gary cooper ciras committee - microsoft · gary cooper ciras committee. introduction • joined...
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Theultimateachievementofanincidentreportingsystemisthatitcanpreventaccidentsandfatalities
GaryCooperCIRASCommittee
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Introduction
• JoinedBritishRailin1984– firstjobstationsupervisor• Operationsleadfortheresponseto1988Claphamaccident
• FirstBritishRailaccreditedSafetyAuditor- 1990• ProposedanddeliveredthefirstStrategicSafetyManagementtrainingforSeniorManagers
• WorkedatDirector/ProfessionalHeadlevelacrosstherailindustryinoperations,engineering,safetyretail,performanceandplanning
• CIRAScommitteemembersince2009
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Sowhyaconfidentialreportingsystem?
• Enablesmanagementactionbeforelosseventsoccur
• Providesworkersateverylevelwith aconfidentialoutletforconcerns
• Providesmemberorganisationsdatabasedanalysis-opportunitiesforsharedlearningandimprovedsafety
• Supportsmembers’businessprocessesandaddsvalueaspartofamaturewidersafetystrategy
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HowdoesCIRASwork?
• CIRASlistenstoanygenuinesafetyorhealthconcern
• Trainedstaffconductconfidentialinterviewswiththosewhomakecontact(reporters)
• Commitmenttoconfidentialityisabsolute
• Weencouragepeopletoreportconcernsusinginternalchannelsinthefirstinstance,butrecognise thisisnotalwayspossible
• Anonymousdataonreportsissharedwithmemberstoimprovetheirbusinessperformance
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CIRAS– ahistory
• BeganasapilotschemeinScotlandin1996
• IndustrymandatefollowingLadbrokeGrovein1999andthesubsequentLordCullenreport
• CIRASoperatedasacharitabletrustbetween2001and2009
• In2009theindustryagreedthatCIRASshouldbehostedbyRSSB
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CIRAS– thechallenges2009to2012
• NewcommitteemembersrecognisedCIRASwasunderperformingnorwellrespected
• Neitherreportersnorsubscriberswerebeingservedwell
• SubscriberswereØ notbeingprovidedwithinformationØ stakeholderengagementdidn’texist;Ø subscriptionformulawaschaosØ alienatedfromtheservice
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CIRAS– theimprovements2013to2016
• FormalestablishmentofindependencefromRSSBØ hostedbutnotmanagedØ ‘consentingadults’
• NewmanagementstructureandleadØ Replacementofexistingmanagers
• Five-yearbusinessstrategy,andaimsandobjectivesagreedwithfunders
• Commitmenttoaddvaluetoreportersandmembers
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CIRAS– 2013to2016
• 2014targetednewmembersrailandnon-rail
• Rationaltransparentmembershipfee
• Greaterrespectfrombusinessesservedbutstillmoretodo…
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CIRAS– Growth
• Nowhavemorethan1,600payingmemberscomparedto41in2012
• 13.5%increaseinreportssince2014/15
• For2016/17,85%ofourmembershaveseenareducedfeeorunchangedfee
• Nonrailmembers
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2012/13 2013/14 2014/15 2015/16
41 86 133
1643
No.ofmembers(2012- 2016)
CIRAS– Growth
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CIRAS– thefuture
• Continuedcommitmenttoabsoluteconfidentialityforallreporters
• Continuetoensurevalueformoneyforthosewhosubscribe
• Muststepupgameonanalysistoaddvaluetosubscribers
• Commitmenttocontinueddevelopmentthroughstronggovernance
• Reporters’andmembers’needstobemetand,better,exceeded–absolutefocusonbothgroups