doing the detroit lean - ciras

21
Mayor’s Lean Team Creatively Advancing Continuous Improvement Culture in Detroit Doing the Detroit Lean

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Page 1: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

Creatively Advancing Continuous Improvement Culture in Detroit

Doing the Detroit Lean

Page 2: Doing the Detroit Lean - CIRAS

Mayor’s Lean TeamMayor’s Lean Team

Detroit Is...

● Bankruptcy● Abandoned Buildings● Motown● Failed Football● Crime● Cars

Page 3: Doing the Detroit Lean - CIRAS

Mayor’s Lean TeamMayor’s Lean Team

● Comeback City● Renaissance Region● Culture Factory

A.K.A….

Page 4: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

100% Detroit

+

Motown Motor City

=A guaranteed dance move for the car

Page 5: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

The Detroit Lean the dance moveDefinition:“Driving with one hand on the wheel while slouched over to the right.”Source: Urban Dictionary

Referenced in…● The Pretender’s “Brass in Pocket” ● The Simpsons● Rap Songs● Local band names● Every Metro Detroit driver training

Page 6: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

The Detroit Lean the department● Launched in 2014 with business

volunteers from other organizations

● 5 full-time team members hired in 2015

● As of October 2019, it includes: ● 5 full-time team members● More than 60 champions● Over 240 trained Green Belts ● Over 140 trained in fundamentals

Page 7: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

A Contaminated CulturePros

● Automotive industry means Continuous Improvement professionals everywhere

● Limited resources mean we have no choice but efficiency

Cons● Most City of Detroit

employees only know City processes

● Widget examples don’t go over well

● Mayors’ terms are finite

Page 8: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

NOTE THE SWAGGER

Detroit Lean “Do Wells”

TECHNIQUE MATTERS

ANYONE, ANYWHERE

What’s going right with BOTH the Department & the Dance Move

Page 9: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

Technique Mattershow we teach it in non-technical ways● Variation Studies

● Process Mapping

● Fishbone Diagrams

Page 10: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

Technique Mattershow we teach it in non-technical ways

We help them see the balance between working within the confines of the game, and reimagining the way things COULD work.

FMEAControl Plans

Page 11: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

It’s about information management, not shadow boards.

Technique Mattershow we teach it in non-technical ways

5S

Page 12: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

Technique Mattershow we teach it in non-technical ways

We teach Attribute Agreement Analysis and create defect standards and develop training. Then we test the quality of our standards, training, (and cookies) in EngineRoom.

Measurement SystemsAnalysis

Data Integrity

Page 13: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

Statistics

Technique Mattershow we teach it in non-technical ways

We use baseball statistics to teach Regression and Hypothesis Testing.

Page 14: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

Anyone, Anywhereanyone can do Lean, anywhere

We regularly reiterate that the use of Lean tools can help solve nearly any problem.

Page 15: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

Anyone Can Do It GameSTAND UP when you think you hear a project that we didn’t work on

DETROIT LEAN

Prizes!!!

Page 16: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

Note the Swagger

Directors are asking (and tapping the Lean Team to answer):

As of October 2019:

● 43 Open Green Belt Projects

● 12 Lean Supported Projects

● Regular Reporting at Mayor’s Cabinet

● Path to Promotion

● 60 sign ups for Green Belt Training

What information do I need to make the

best decision?

Page 17: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

DANCING PARTNERS

Detroit Lean “Do Betters”

NOT EXCLUSIVE

LONGEVITY MATTERS

What we’re working on for BOTH the Department & the Dance Move

Page 18: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

● Projects are identified by Directors or the Mayor

● Directors reach out to Full-time Lean Team instead of trained GBs

We need to get the Departments to rely on their already developed resources.

Not Exclusive

Page 19: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

Longevity MattersGOALS

● Embed Black Belts into departments

● Automate metrics

● Continue recognition and support after training

Page 20: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

● Develop relationships with other governments

● Strengthen partnerships with local businesses

● Extend support to interested non-profits

Anyone, Anywheredancing always goes better with others

Page 21: Doing the Detroit Lean - CIRAS

Mayor’s Lean Team

Cindy [email protected]