doing the detroit lean - ciras
TRANSCRIPT
Mayor’s Lean Team
Creatively Advancing Continuous Improvement Culture in Detroit
Doing the Detroit Lean
Mayor’s Lean TeamMayor’s Lean Team
Detroit Is...
● Bankruptcy● Abandoned Buildings● Motown● Failed Football● Crime● Cars
Mayor’s Lean TeamMayor’s Lean Team
● Comeback City● Renaissance Region● Culture Factory
A.K.A….
Mayor’s Lean Team
100% Detroit
+
Motown Motor City
=A guaranteed dance move for the car
Mayor’s Lean Team
The Detroit Lean the dance moveDefinition:“Driving with one hand on the wheel while slouched over to the right.”Source: Urban Dictionary
Referenced in…● The Pretender’s “Brass in Pocket” ● The Simpsons● Rap Songs● Local band names● Every Metro Detroit driver training
Mayor’s Lean Team
The Detroit Lean the department● Launched in 2014 with business
volunteers from other organizations
● 5 full-time team members hired in 2015
● As of October 2019, it includes: ● 5 full-time team members● More than 60 champions● Over 240 trained Green Belts ● Over 140 trained in fundamentals
Mayor’s Lean Team
A Contaminated CulturePros
● Automotive industry means Continuous Improvement professionals everywhere
● Limited resources mean we have no choice but efficiency
Cons● Most City of Detroit
employees only know City processes
● Widget examples don’t go over well
● Mayors’ terms are finite
Mayor’s Lean Team
NOTE THE SWAGGER
Detroit Lean “Do Wells”
TECHNIQUE MATTERS
ANYONE, ANYWHERE
What’s going right with BOTH the Department & the Dance Move
Mayor’s Lean Team
Technique Mattershow we teach it in non-technical ways● Variation Studies
● Process Mapping
● Fishbone Diagrams
Mayor’s Lean Team
Technique Mattershow we teach it in non-technical ways
We help them see the balance between working within the confines of the game, and reimagining the way things COULD work.
FMEAControl Plans
Mayor’s Lean Team
It’s about information management, not shadow boards.
Technique Mattershow we teach it in non-technical ways
5S
Mayor’s Lean Team
Technique Mattershow we teach it in non-technical ways
We teach Attribute Agreement Analysis and create defect standards and develop training. Then we test the quality of our standards, training, (and cookies) in EngineRoom.
Measurement SystemsAnalysis
Data Integrity
Mayor’s Lean Team
Statistics
Technique Mattershow we teach it in non-technical ways
We use baseball statistics to teach Regression and Hypothesis Testing.
Mayor’s Lean Team
Anyone, Anywhereanyone can do Lean, anywhere
We regularly reiterate that the use of Lean tools can help solve nearly any problem.
Mayor’s Lean Team
Anyone Can Do It GameSTAND UP when you think you hear a project that we didn’t work on
DETROIT LEAN
Prizes!!!
Mayor’s Lean Team
Note the Swagger
Directors are asking (and tapping the Lean Team to answer):
As of October 2019:
● 43 Open Green Belt Projects
● 12 Lean Supported Projects
● Regular Reporting at Mayor’s Cabinet
● Path to Promotion
● 60 sign ups for Green Belt Training
What information do I need to make the
best decision?
Mayor’s Lean Team
DANCING PARTNERS
Detroit Lean “Do Betters”
NOT EXCLUSIVE
LONGEVITY MATTERS
What we’re working on for BOTH the Department & the Dance Move
Mayor’s Lean Team
● Projects are identified by Directors or the Mayor
● Directors reach out to Full-time Lean Team instead of trained GBs
We need to get the Departments to rely on their already developed resources.
Not Exclusive
Mayor’s Lean Team
Longevity MattersGOALS
● Embed Black Belts into departments
● Automate metrics
● Continue recognition and support after training
Mayor’s Lean Team
● Develop relationships with other governments
● Strengthen partnerships with local businesses
● Extend support to interested non-profits
Anyone, Anywheredancing always goes better with others
Mayor’s Lean Team
Cindy [email protected]