gaps and problems that exist between the business community and public sectors in ethiopia

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GAPS AND PROBLEMS THAT EXIST BETWEEN THE BUSINESS COMMUNITY AND THE PUBLIC SECTOR IN ETHIOPIA: A CASE FROM DIRE DAWA ADMINISTRATION BY: Yohannes Mengesha Development Research and Business Consultant [email protected] 251-938-978-358 / 251-912-177-620 The 2 nd Annual Conference on Eastern Ethiopian Economic Development September 2013 Haramaya University

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Page 1: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

GAPS AND PROBLEMS THAT

EXIST BETWEEN THE BUSINESS

COMMUNITY AND THE

PUBLIC SECTOR IN ETHIOPIA:

A CASE FROM DIRE DAWA

ADMINISTRATION

BY: Yohannes Mengesha

Development Research and

Business Consultant

[email protected]

251-938-978-358 / 251-912-177-620

The 2nd Annual

Conference on Eastern

Ethiopian Economic

Development

September 2013

Haramaya University

Page 2: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Categories of Taxpayers According to the current federal income tax

proclamation

taxpayers are categorized into three categories, category “A”, “B”, and “C” based on their volume of sales.

Category “A” :- any company having annual turnover of Birr 500,000 and more.

Category „B‟:- having annual turnover of between 100,000 and 500,000 Birr

These categories of taxpayers are required to maintain book of account and declare profit and loss statement at the end of each year.

Page 3: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Categories........

Category „C‟ :- taxpayers whose annual

turnover is estimated to be Birr 100,000 or

less.

The income tax liability of Category „C‟

taxpayers is estimated by the Tax

Authority using standard assessment.

They are often called hard to tax group.

Page 4: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Purpose

Assessing

Perception of taxpayers about the taxaion

system

problems related to tax assessment

procedures,

Institutional capacity of tax authorities

and other important issues related to

taxation

Page 5: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Methods

Tax payers were the major source of data

survey method and FGDs were employed.

On 4 market areas Stratified based on

geographic locations.

Business Sectors addressed by the study:-

exporters; importers; Contractors,

Cooperative associations and small

business owners.

Page 6: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Methods…. proportional random sampling technique was

used to draw sample tax payers

A total of 183 tax payers have participated in the study

Further, key informants from Chamber of Commerce and Sectoral Association (DDCCSA); Tax and Revenue Authority (DDTRA) and Federal Custom and Inland Revenue Authority (FCIRA).

The use of different respondents was to triangulate the data and obtain full information from the study subjects.

Descriptive & inferential statistics

Page 7: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Findings

Reasons

Tax payer's Category Chi-square

test

Category 'A' and

'B' (%)

Category

'C'(%)

χ2 p-value

To avoid disturbances 0.00 52.56

6.505

0.001

In the anticipation of

public services

79.17 30.77

It is an obligation

towards the

government

20.83 16.67

Total 100 100

Tax payers’ perception

about tax

Page 8: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Issues in tax assessment Category „C‟ tax payers were asked whether they have

faced any problems when their tax is estimated.

Table 7: Problems of tax assessment based on estimation

Problems

Agree

(%)

Disagree

(%)

Method of assessment is based on a simple

guess or subjective 85.71 14.29

Daily/annual income in tax estimation is Inflated 97.14 2.86

No fair tax among similar businesses in same

proximity 97.14 2.86

No trust of tax payer’s statement of volume of

daily sales 100.00 0.00

Page 9: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Issues…. (FGD)

The prevailing inflation is making the daily

nominal sales inflated, which eventually

overstate the tax without them, gaining

real profit.

No transparency in the standard

assessment system at all.

That is, the taxpayers have no access to

information and they do not know how

the tax is assessed or calculated.

Page 10: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

View from Chamber of

commerce

The actual practice of tax assessment by

Tax and Revenue Authority is very hard to

tolerate and practically very difficult to

fulfil by the tax payers of category „C‟.

Page 11: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Views from TRA

category „C‟ tax payers have never been

honest to the tax assessment officers.

They also added that

most of the business communities are not

even willing to declare their daily sales

when they are told to do so.

Page 12: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

WRT Cat A& B, problems encountered while keeping

accounting records

Lack of accounting

or recording

knowhow

35%

Lack of accounting

professionals on the

market

13%

High professional

fee to hire

accountants

43%

No problems

encountered

9%

Problems

Page 13: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Problems encountered while

submitting book of account

Problems Percent

Deliberate & unjustifiable rejection of

expenditure receipts 57.14

Unnecessary frequent call by the authority

to defend and explain issues related to the

accounting book 28.57

No problems encountered 14.29

Page 14: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

VAT implementation

The employees of TRA follow up the

compliance of some businesses seriously

while turning blind eyes to many others

who are making their sales without VAT.

Page 15: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Views from TRA Officials

it should primarily be the responsibility of the tax payers themselves to report those law breaking citizens

They have a system of rewarding people who report such business owners.

However, they also admit their shortcomings in enforcing VAT laws due to lack of manpower working in the area of intelligence.

Page 16: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Institutional capacity

Survey respondents evaluated the Tax Authority with respect to certain parameters.

Poor Service delivery

Gap in availability of information and skills of employees

No trustworthy tax system,

Poor law enforcement and

Unfair taxing system

Page 17: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Institutional Capacity (Gov’t view)

Capacity gap in the TRA resulted poor

service delivery by the office

High management staff turnover are the

key sources of their incompetencies.

For instance,

There were only four officers in the

authority to provide customer service for

around 16, 000 tax payers in the city.

Page 18: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Gov’t efforts….

But still, some positive results has been

observed, especially, the late coming

habit of tax payers was seen decreasing

from year to year.

Page 19: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Summary Most of the problems rests on the category c

group. These include:

Over taxation as result of over estimation of

daily/annual income

Nontransparent, non-participatory standard

assessment by the authority for category ”C”

Poor tax laws enforcement especially for VAT

and large number of tax defaulters.

Page 20: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Summary…..

Poor communication and understanding between the tax

authority and taxpayers.

Weakness in tax collection and

unsatisfactory service delivery of tax authority

Page 21: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Concluding Remarks Category „A‟ & B tax payers have better

understanding toward tax

The Business Community has no trust in employees of TRA and TRA also do not trust Cat C Tax payers‟ income statements.

Hence, lack of understanding from tax payers side and problem of transparency and institutional capacity gap from the authorities‟ side.

Are concluded to be the major causes of the problems discussed

Page 22: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia

Concluding….. The authority should revise its system and should

build capacity.

Should actively involve the taxpayers or their

representatives while estimating the daily sales or

revenue of taxpayers

This way, trust of tax payers on the tax system will

develop gradually.

Page 23: Gaps and Problems that exist between the Business Community and Public Sectors in Ethiopia