gamification - the new normal (presented at astd tallahassee by michael trow)

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Presented By Michael Trow www.michaeltrow.com Copyright @2013 Michael Trow Enterprises LLC

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Gamification is a relatively new concept. This presentation is called 'Gamification, The New Normal' because the fact is we have been striving for years to improve the performance of employees. Sales, Marketing, all departments benefit from learning and development. Gamification in it's current state, enabled by technology, is the new normal. This presentation outlines: 1. What Gamification is. 2. What Makes Gamification Successful 3. How To Implement Gamification Successfully Gamification - The New Normal was first presented by Michael Trow (owner Michael Trow Enterprises) at a ASTD Tallahassee program. More information at http://www.michaeltrow.com/uncategorized/3-tips-for-successful-gamification

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Page 1: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Presented By Michael Trow

www.michaeltrow.com

Copyright @2013 Michael Trow Enterprises LLC

Page 2: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)
Page 3: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

What We’ll Discuss The definition behind the concept of Gamification

What enables Gamification to be successful

How Gamification improves performance

How to apply the theory to a successful implementation

Page 4: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Helping small businesses grow

About Me

*My perfect Sunday **Not my dog!

“Oftentimes businesses and managers have a theory or ideology but fail to convert this

into actionable, measurable steps and a process that can be duplicated with ease”

Improving the effectiveness & efficiency of their sales and marketing

Page 5: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Gamification – The New Normal “Gamification is a business strategy which applies game design

techniques to non-game experiences to drive user behavior.” Gamification.org

Game Mechanics

Game Dynamics

On24 saw an increase in performance of 1000% leveraging technology & Gamification

Best to gamify behavior, not the outcome

Solves problems & engage audiences

As such, Gamification is a map outlining ‘how to be successful’

Page 6: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

“He who rejects change is the architect of decay. The only human institution which rejects progress is the

cemetery.” ~Harold Wilson

Critical Disruptions: Over $2bn spent in LMS in 2012

Source: Badgeville.com

Page 7: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

The Human Condition

Competitive

Motivated by:

Recognition

Growth

Fun

Page 8: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

So What’s Changed?

Page 9: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Social Business

A shift in the way we operate

Source: Dachis Group

Improves: • Job

satisfaction • Performance • Skills • Bottom Line

“The social revolution is a trust revolution” Marc Benioff

Page 10: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)
Page 11: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Company wide communication

Company wide visibility

Company wide motivation

Proactive metric management

Engaged employees are better performers

All in real time

Page 12: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Social Collaboration

Formal Learning

Experience

Context Conversations Community

On The Job Training Coaching

Self Study Virtual Learning Classroom

Continual Learning

Page 13: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Source: Badgeville

Illustrating ‘How To Be Successful’ to all employees

Page 14: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Case Study - Accenture

Page 15: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)
Page 16: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)
Page 17: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Showcasing progression and developing their narrative

Page 18: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)
Page 19: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)
Page 20: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Cost

Employee Satisfaction

Page 21: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Summary “Gamification is a business strategy which applies game design

techniques to non-game experiences to drive user behavior.” Gamification.org

Game Mechanics

Game Dynamics

Technology is the enabler

Best to gamify behavior, not the outcome

Solves problems & engage audiences

Page 22: Gamification - The New Normal (Presented at ASTD Tallahassee By Michael Trow)

Questions: - [email protected]

Copyright @2012 Michael Trow Enterprises LLC www.michaeltrow.com

Visit www.michaeltrow.com

Twitter: @mike_trow

LinkedIn: www.linkedin.com/in/michaeltrow/