gabe wahhab - no fail website re-design

73
INBOUND15 No-Fail Website Redesigns: How to Successfully Redesign Your Inbound Website for Massive Lead Conversions Gabe Wahhab Director of Interactive Services, Square 2 Marketing @square2 | square2marketing.com @gabewahhab | gabewahhab.com

Upload: inbound

Post on 08-Apr-2017

914 views

Category:

Marketing


0 download

TRANSCRIPT

  • INBOUND15

    No-Fail Website Redesigns:How to Successfully Redesign Your Inbound Website for Massive Lead Conversions

    Gabe WahhabDirector of Interactive Services, Square 2 Marketing

    @square2 | square2marketing.com@gabewahhab | gabewahhab.com

  • INBOUND15 | @GABEWAHHAB

    Key Strategy or Tool

  • INBOUND15 | @GABEWAHHAB

    Hi, I am Gabe! Nice to Meet You@gabewahhab - Director of Interactive Services - @square2

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

    No Fail Website Redesigns

  • INBOUND15 | @GABEWAHHAB

    1. Why you should NEVER build a website without a comprehensive strategy

    2. What goes into a comprehensive website strategy

    3. Your website content sucks and what to do about it

    4. How to assess your designs and web pages

    5. Your website takes 5 years to build not 5 weeks

    6. Why the Website Redesign process is broken

    7. Why if you follow these strategies you can not fail

    What we are going to cover today

  • INBOUND15 | @GABEWAHHAB

    Are you guys ready?

  • INBOUND15 | @GABEWAHHAB

    1. Strategy Before Tactics

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

    Strategy Before TacticsNo Exceptions

  • INBOUND15 | @GABEWAHHAB

    2. The Pieces Of The Strategy

  • INBOUND15 | @GABEWAHHAB

    1. Detailed Personas & User Research

    2. Being Remarkable

    3. Emotional Messages

    4. Information Structure & User Flows

    5. Page by Page Contextual Conversion Strategy

    6. SEO / Keyword Strategy

    Comprehensive Website Strategy

  • INBOUND15 | @GABEWAHHAB

    Knowing Your User - Personas

    C-Level Clint [CMO / CEO]

  • INBOUND15 | @GABEWAHHAB

    C-Level Clint

    BACKGROUND

    Clint is a CEO/CMO of a 50-1000 person enterprise corporation

    Clint worked his way up in his company and now helps run the entire organization

    He fired his last [traditional] agency because they were not producing measurable results

    Clint has a family and enjoys golf, hunting and cars.

    DEMOGRAPHICS

    Male

    45-60 years old

    Income $180,000+

    Suburban Lifestyle

  • INBOUND15 | @GABEWAHHAB

    C-Level Clint

    BLAH BLAH BLAH

  • INBOUND15 | @GABEWAHHAB

    1. Pains Persona is Experiencing

    2. Our Solutions to Those Pains

    3. What is Triggering Need

    4. What Information Is Persona Looking for at Each Buying Cycle Stage

    5. What Influences Their Purchasing Decision

    6. More

    What Needs To Be In Every Persona

  • INBOUND15 | @GABEWAHHAB

    1. Interview Company

    2. Survey Clients

    3. Interview Clients

    4. Random Poll on Website

    5. Data Mining

    How To Gather Persona Data

  • INBOUND15 | @GABEWAHHAB

    2 Your Need Deep User Insights & Research

  • INBOUND15 | @GABEWAHHAB

    What makes you remarkable?

  • INBOUND15 | @GABEWAHHAB

    3 Highlight What Makes You Remarkable

  • INBOUND15 | @GABEWAHHAB

    What makes you remarkable?

  • INBOUND15 | @GABEWAHHAB

    What makes you remarkable?

  • INBOUND15 | @GABEWAHHAB

    4 Create anEmotional Message

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

    What makes you remarkable?

  • INBOUND15 | @GABEWAHHAB

    What makes you remarkable?

  • INBOUND15 | @GABEWAHHAB

    5 Dont Make Your User Think!

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

    What makes you remarkable?

  • INBOUND15 | @GABEWAHHAB

    Sorry Your User Doesnt Care About You.

  • INBOUND15 | @GABEWAHHAB

    Sorry Your User Doesnt Care About You.

  • INBOUND15 | @GABEWAHHAB

    Sorry Your User Doesnt Care About You.

  • INBOUND15 | @GABEWAHHAB

    Sorry Your User Doesnt Care About You.

  • INBOUND15 | @GABEWAHHAB

    What makes you remarkable?

  • INBOUND15 | @GABEWAHHAB

    What makes you remarkable?

  • INBOUND15 | @GABEWAHHAB

    6 Starving Kids Need Food First Not Xboxes

  • INBOUND15 | @GABEWAHHAB

    7 Contextually Create CTAs per Page

  • INBOUND15 | @GABEWAHHAB

    What makes you remarkable?

  • INBOUND15 | @GABEWAHHAB

    1. Detailed Personas & User Research

    2. Being Remarkable

    3. Emotional Messages

    4. Information Structure & User Flows

    5. Page by Page Contextual Conversion Strategy

    6. SEO / Keyword Strategy

    Comprehensive Website Strategy

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

    3. Your Content Sucks

  • INBOUND15 | @GABEWAHHAB

    Sorry Your User Doesnt Care About You.

  • INBOUND15 | @GABEWAHHAB

    Sorry Your User Doesnt Care About You.

  • INBOUND15 | @GABEWAHHAB

    I

    Here by promise

    That from this day forward

    Content on Websites I am involved with

    Will be user focused and will answer the users questions, pains and informational wants.

    If I break this promise I will sit in a corner and think about what I did wrong for an hour!

  • INBOUND15 | @GABEWAHHAB

    8 Its Not About YouIts About Your User

  • INBOUND15 | @GABEWAHHAB

    4. Assessing Your Pages

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

    1. Does it pass the 5 second test?

    2. Does it connect with the user emotionally?

    3. Does it tell a clear story that answers questions, pains and informational wants?

    4. Is the copy scanable and readable?

    5. Does it guide the user to the call to action?

    6. Does it guide the user to the next page in the user flow?

    7. Is the design credible and relatable with the target persona?

    8. Will the user identify with the images used?

    9. Does it use standard UI elements and interface?

    Web Page Analysis Questions

  • INBOUND15 | @GABEWAHHAB

    9 Evaluate Your Pages On Strategy Not Design

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

    5. 5 Years Not5 Weeks

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

    10 Evolution NotRevolution

  • INBOUND15 | @GABEWAHHAB

    6. Why is the Process Broken

  • INBOUND15 | @GABEWAHHAB

    Let Me Explain!

  • INBOUND15 | @GABEWAHHAB

    1. Rigid Scope Set With Little Knowledge

    2. Little to No Strategy Done

    3. Content is Usually Done By Necessity vs King and Not User Focused

    4. Design is Assessed Based on Aesthetics

    5. Redesign is Revolution

    6. Redesign and Done

    Typical Web Redesign Process

  • INBOUND15 | @GABEWAHHAB

    7. Why You Cant Fail

  • INBOUND15 | @GABEWAHHAB

    Website Redesign Kithttp://www.square2marketing.com/no-fail-redesigns

  • INBOUND15 | @GABEWAHHAB

    Questions?

  • INBOUND15 | @GABEWAHHAB

    HUBSPOT PROJECTS

    Projects are step-by-step guides to hitting your goals using multiple HubSpot tools.

    academy.hubspot.com/customer-projects

  • INBOUND15 | @GABEWAHHAB

  • INBOUND15 | @GABEWAHHAB

    THANK YOU

    Slide Number 1Slide Number 2Slide Number 3Slide Number 4Slide Number 5Slide Number 6Slide Number 7Slide Number 8Slide Number 9Slide Number 10Slide Number 14Slide Number 15Slide Number 16Slide Number 17Slide Number 18Slide Number 19Slide Number 20Slide Number 21Slide Number 22Slide Number 23Slide Number 24Slide Number 26Slide Number 27Slide Number 28Slide Number 29Slide Number 30Slide Number 31Slide Number 32Slide Number 33Slide Number 34Slide Number 35Slide Number 36Slide Number 37Slide Number 38Slide Number 39Slide Number 40Slide Number 41Slide Number 42Slide Number 43Slide Number 44Slide Number 45Slide Number 46Slide Number 47Slide Number 48Slide Number 49Slide Number 50Slide Number 51Slide Number 52Slide Number 53Slide Number 54Slide Number 55Slide Number 56Slide Number 57Slide Number 58Slide Number 59Slide Number 60Slide Number 61Slide Number 62Slide Number 63Slide Number 64Slide Number 65Slide Number 66Slide Number 67Slide Number 68Slide Number 69Slide Number 70Slide Number 71Slide Number 72Slide Number 73Slide Number 74Slide Number 75Slide Number 76Slide Number 77