future-proof your business through innovations in vms...
TRANSCRIPT
Future-Proof Your Business through
Innovations in VMS Technology
Compass Rose Advisory, LLC
Jay Lash
DCR Workforce
Ammu Warrier
PRO Unlimited
Ted Sergott
SAP Fieldglass
Arun Srinivasan
sig.org/eval
Vendor Management Systems
Technology
Contingent Workforce - Staffing Agencies
Direct sourcing of known candidates
Professional Services (SOW)
Managed in-house or outsourced to an MSP
Centralized processes
Control – Visibility – Expanded access to talent
SIG Research
Top Providers answered RFP style questions
Analysts with VMS experience reviewed their
responses and identified areas of innovation
Detailed those innovations and capabilities
Provides overview of “future-ready” requirements
Can be used as a template for VMS Selection
Moderator Introduction
Jay Lash, Compass Rose Advisory
40 years in HR, Staffing and Workforce Consulting
Lead SIG research on Innovations in VMS Technology
Planning a future report on Managed Service Providers
Panelist Introductions
DCR Workforce – Ammu Warrior, Founder and PresidentA “technopreneur” who is passionate about leveraging technology for innovative human capital management solutions. She began her career as a software engineer & consultant to leading high tech firms. Ammu has a BE in Electrical Engineering from the University of Delhi and a MS in Electrical/Electronics Engineering from the University of Miami.
PRO Unlimited – Ted Sergott, Sr. Vice President, Product Development
Responsible for all aspects of Wand, PRO’s SaaS-based Vendor Management System (VMS) solution, Ted’s team transformed Wand to address next-generation contingent workforce management requirements. He built a world-class product development team in Silicon Valley that designed and built all mobile device apps, implemented a four 9’s SaaS-based
infrastructure, and launched the Wand Discovery BI platform.
SAP Fieldglass – Arun Srinivasan, Sr. Vice President of Strategy and Customer Operations
Arun has been with the team for eight years and is responsible for enabling customer success. The departments he oversees includes consulting, implementation, account services, support, shared services & marketing. With more than 20 years of experience helping global corporations design and deploy enterprise software solutions, Arun also held positions in development, marketing and product management at ClickCommerce, Elance and Oracle.
Question #1
Who has a current Contingent Workforce
Program?
VMS?
MSP?
Who is planning to Manage their Contingent
Workforce through either an MSP or VMS in the
future?
Vendor Management Systems
Innovations
Predictive Analytics and Machine learning
Total Talent Management
Statement of Work Project Management
Mobile device platforms
Integrations with other systems
Consumerization of user experience
Predictive Analytics & Machine
Learning
System can learn from prior actions
Gives users data and helps make better decisions
Provides real-time rate data
Allows better matching of candidates to
assignments
Helps align the best suppliers to requirements
Streamlines process
Total Talent Management
Handles the acquisition of ANY talent in the
enterprise
Freelancers (FMS) part of the supply chain
Includes the company’s in-house sourcing
Can collaborate with Talent Acquisition for FTE
Select the best talent first, then determine the best
work arrangement
SOW Best Practices & Adoption
Downstream capability like financial visibility &
consolidated billing are now mainstream
Upstream capability like sourcing, RFx, & supplier
profiles are now being adopted
Top SOW vendors are acknowledging benefits
such as faster payments
Biggest roadblock is company culture
Start with a pilot
Mobile platforms
VMS can be accessed remotely from any device
Mobile app is a must-have product for your mobile workforce
Mobile apps drive faster decisions & faster executions
Use of Native Apps allows you to leverage all the device features (e.g. camera, alerts)
Other mobile app features being deployed: Wearables
Bi-directional Calendar Integration
Touch ID
SOW Features
Systems Integrations
Open APIs & communications between systems
ERP and Financial systems share data
HRIS can provide needed FTE data to benchmark
Accounting codes and re-billing
Ancillary service providers
Timekeeping
Facilities access
Supplier/Provider systems
Develop micro integrations to initiate actions as
the future of the IoT
Consumerization of user
experience
More like ordering from Amazon
Cataloguing resources and services
Less clicks and more functions – Improved User
Interface
Move quickly to getting business done
Intuitive so infrequent users are not discouraged
Improved adoption
Let the user express their need and the system
provide the ways to get it done
Question #2
For those who use Non-employees,
What development in your business do you
expect will drive future innovations
Where do we go next?
Importing your FTE data in order to perform Total Talent
Management
Leveraging Analytics to optimize your VMS platform
Leverage your Brand to create exclusive, self-sourced Talent Pools
Integration of specialized systems rather than gigantic, generic
solution
Integrations with HR systems for single Talent Acquisition function
More self-service functionality
Unlimited supply chain and individual resources
Global systems
Eco-systems
Cloud based and virtual
Open Questions
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Future-Proof Your Business through Innovations in
VMS Technology
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Compass Rose Advisory, LLC
Jay Lash 435-659-1111 [email protected]
DCR Workforce Ammu Warrier 561-843 4327 [email protected]
PRO Unlimited Ted Sergott 415-505-5219 [email protected]
SAP Fieldglass Arun Srinivasan 650-703-6910 [email protected]
