fundación trascender professional volunteer santiago – puerto montt

Fundación TrascenderProfessional Volunteer

Santiago – Puerto Montt

Fundación TrascenderFundación Trascender

The best for the poorestAdministration of Professional Volunteer Work focused on

professionalizing social work organizations

CASE STUDYInnovation in the Third Sector: Sustainability and Social Impact (TSISSI)

Fundación Trascender

• Fundación Trascender it is an innovative non-profit organization

• It is the only professional volunteer network in Chile

• It was founded in 2001 in Santiago, Chile and in 2004 set up its first regional office in Puerto Montt, Lakes Region

• The following case study highlights the improvements achieved using the work model of Fundación Trascender

Executive summary


Environment

• The non-profit sector has a long tradition playing an important part in the social development of our nation.

• By 2005, an estimated 106.880 such organizations existed in Chile (Comparative study of non-profit sector, John Hopkins University

•The third sector represents 1,5% of the GDP and employs (between volunteers and hired personnel) 4,9% of the economically active population.

• . The most important needs for non-profit organization was: “improve resource management” (First Study On Professional Volunteering (2006), Fundación Trascender-Collect GfK)

• Governmental level law for donations, public funds and National Volunteering Program


Background Origen

• Young professionals elaborated an initiative that would allow society to transcend (trascender in Spanish) through providing service to others.

Mission

• The mission is to offer socially motivated professionals with a wish to make a concrete contribution, the opportunity to help professionalize non-profit organizations dedicated to overcoming poverty.

Vision

• The vision is to promote professional volunteering in order to favor the integration of different social worlds, the transcendence of people and to contribute to overcoming poverty.

Programas

• Professional volunteering program: Professional consulting requested by NPOs working against poverty. Consulting is done by our volunteer professional network and aims to provide tools to professionalize the organizations.

• Regional development program: Replication of the model in other regions of the country. Currently there is a branch in Puerto Montt and soon to be in Antofagasta, followed by Concepción and Valparaiso.

•Organization and Volunteer strengthening program: Fundación Trascender-Collect GfK’s National Study of Volunteering, Project breakfasts, Seminars and Strategic Alliances


Organizational structure BOARD OF DIRECTORS

Project executive (2002)

Executive director

(2001*)

Executive director Puerto Montt

(2004)

Puerto MonttSantiago

Communication executive

(2005)

Project manager

(2007)

Project manager(2004)

Budget

• The budget for 2007 is $51,253,000 (US$96,700) and includes a new project coordinator starting in June, software development for better project management and the implementation of a new office in July

Background


Inscripción de Voluntarios

140

34

91

141

204

320

0

50

100

150

200

250

300

350

2001 2002 2003 2004 2005 2006

Proyectos

9

36 38

130

177 171

020406080

100120140160180200

2001 2002 2003 2004 2005 2006

Consultorías de Profesionales Voluntarios

13

4568

174

223 224

0

50

100

150

200

250

2001 2002 2003 2004 2005 2006

Organizaciones asesoradas

5

1621

72

91 88

0102030405060708090

100

2001 2002 2003 2004 2005 2006

Background

Volunteer enrollment Project

Volunteer participation NPOs advised


Deep impact work methodology

Innovation

The best for the poorest


Needs– To give the opportunity to serve others to young

professionals using their professional skills and in a manner in accordance with their professional and personal lives

– To professionalize social institution Background

– Only 4.9% of the 25-34 age group work as volunteers (7% of the national average) (National Study of Volunteering 2006 , Fundación Trascender-Collect GfK)

– The main needs of social organizations (as stated by them) are improvement in resource usage (51%), increased financial resources (44%) and networking with other institutions (35%). (First Study of Professional Volunteering, Fundación Trascender-Collect GfK)

Innovation


NPOs fill in the consulting request form on www.fundaciontrascender.cl 12 In the web professionals sign up

to volunteer

3Fundación Trascender is commited to the success of each project. Thus, it tracks their development in order to provide advice as much to the volunteers as to the institutions. Finally evaluates the work done, goals met and the level of satisfaction.

Innovation

Methodology

Fundación Trascender evaluates the project and defines its details with the NPOs. The liaison selects possible volunteers.

4


Profiles VolunteersProfessional, young (25-45 years old), high social motivation, engaged, responsible and with a real disposition to realize professional volunteering.

OrganizationasNon-profit, whose mission must consider work to overcome poverty and must have neither financing nor personnel to develop the required project.

Proyectos•Professional consulting • With a clear goal, limited scope and defined schedule • Volunteers assign a weekly average of 2 hours during an approximately 5 month period • The project must aim towards the development of professional skills within the organization, optimize human resources (avoiding dependency on the volunteer), achieve concrete results and produce a multiplying effect in the institution • The goal is that – little by little - the organization changes into a social enterprise, whose efforts are more effective in eradicating poverty.

Innovation


Management 2006 • Volunteer network in Santiago and Puerto Montt grew 60%• Historically, institutions have been consulted on an average of 2.8 projects • The percentage of unfinished projects was down from 16% in 2002 to 12% in

2006 • The percentage of projects resulting in a tangible product went from 27% to 59%. • Types of project: Project hat aim to improve internal management within the

organization grew from 63% in 2005 to 71% in 2006. • direct service to beneficiaries ( 37% to 28%)

Results

We are getting an opportunityQuality Management

Multidisciplinary consultancies with multiplying effects Professionalization


Satisfaction*NPOs: 6.3 (out of 7) Volunteer professionals: 6.2 (out of 7)

Consultancies effects*(multiple choice)

Improves management and saves resources (55%)Solves issues of their work (47%)Optimizes workflow (36%) Teaches new skills (36%)

(First Study On Professional Volunteering, Fundación Trascender – Collect 2006)

Results


$ 1 = $ 9*chilean currency

Fundación Trascender multiplied its value nine-fold

Results

VIVA


Results

Generar alternativa de financiamiento que disminuya la dependencia de las donaciones y se relacione con la misión de María Ayuda. Se decidió formar una OTEC que imparta cursos de habilidades psicosociales en empresas.

Evaluación de viabilidad económica de la OTEC. Los profesionales voluntarios, Matías Berndt, gerente general de Dimerco, y Dominique Soulodre, publicista, con la asesoría de Fundación Trascender, diseñaron y entregaron los resultados de una encuesta orientada a conocer la disponibilidad de las empresas a comprar capacitaciones de este tipo y las temáticas de interés.

La OTEC María Ayuda recibió su certificación y está comercializando los cursos.

Objetivo

Proyecto

Resultados

Estudio de viabilidad económica de OTEC


Results

Improve low level of language in 650 minors from kindergartens, from Fundación Brazos Abiertos. It was diagnosed it was necessary to involve the parents in order to produce a greater impact.

In March of 2006, a program was begun that included a series of measures within the kindergartens and the application of the Handbook of Stimulation for Parents elaborated by a volunteer professional. In April 19% of the children reached the level normal language development. This percentage went to 57% in the July evaluation

Goal

Project

Results

Fundación Brazos Abiertos, Handbook for language stimulation in kindergartens


Results

Get funds

Marcela Fuenzalida, professional volunteer, designer elaborated the poster and slogan for the campaign.

The campaign “luca por nuca” was promoted in the Roberto del Río Hospital, El Mercurio newspaper, Universidad Andrés Bello and Euroamérica, and they consequently signed 400 partners with contributions averaging $2,500 per month.

Goal

Project

Results

Corporación Coayuda, Partners Campaign


Methodology sucess + Replication

Evaluation

GROWTH


Growth implies a series of challenges:1. To improve the efficiency of project

management: Software that will function through Intranet

2. To evaluate the projection of long term growthLong-term projection with the School of Engineering of the Pontificia University of Chile.

3. To develop indicators of global impactSoftware

4. To develop self financing strategiesCurrent researchs

5. Alliances with complementary organizations Collect GfK, – a market research company – to publish the National Study of Volunteering, Hill & Knowltton Captiva communications agency, Apice design company and the business magazine, Capital.

Evaluation

We give value to

social organizations

We give value to professional

capital

Fundación TrascenderProfessional Volunteer


Social Efficiency

1 project 55 volunteer work hours

1 professional hour 1,47 UF

55 work hours $ 1.479.555

245 volunteers$ 362 millones(US$683,000)

Social Efficiency


• Fundación Trascender multiplied its value nine-fold.

• Most European institutions factor their investment in volunteering between three and eight fold

Social Efficiency

The fact that Fundación Trascender factors by nine speaks of the high yield attained through efficient management.


* Cost-effectiveness index for volunteering developed by the Institute for Volunteer Research (a British organization) in 1998, which is named VIVA (Volunteer Investment and Value Audit).

Social Efficiency

fundación trascender professional volunteer santiago – puerto montt

Documents

background slide

professional volunteer

volunteer professional

poorest slide

professional consulting

professional skills

social impact tsissi

nonprofit organizations