fs c 1020 mfp manual driver install

Driver Installation Guide

1

This manual describes how to install drivers and software to use this machine.

Contents of the CD-ROM

This section describes the CD-ROM supplied with this machine.

CD-ROM Menu

The following settings and services are available using the CD-ROM:

❖ Install SoftwareInstalls drivers and utilities.

❖ Remove SoftwareRemoves installed drivers and utilities.

❖ DocumentationDisplays a list of the documentation on this CD-ROM.

❖ Software Release NotesProvides the release notes for the software available on this CD-ROM.

❖ Select LanguageChanges the language of the menu and the installed software.

Drivers for This Machine

Operations require installing drivers appropriate to your operating system.The following drivers are included on the CD-ROM provided with this machine.

❖ PCL 5/6 printer driverThis printer driver allows the computer to communicate with the printer viaa printer language.

❖ PS printer driverPS printer driver allows the computer to communicate with the printer usinga printer language.

❖ Scanner driverTo use the machine as a TWAIN or WIA scanner, you must install the scannerdriver.

❖ Fax driverThe fax driver allows you to send a document directly from a computerthrough the machine to another fax machine, without printing the document.

2

❖ KMnet ViewerThe KMnet Viewer software lets you organize and monitor network deviceinformation.KMnet Viewer is only available for a network connection and can be installedusing [Custom Mode] or [Utilities].

Note❒ PCL 5 printer driver in this manual indicates PCL 5c printer driver.❒ PS printer driver in this manual indicates PostScript 3 printer driver.

3

Installing Drivers and Software

You can install the necessary drivers and software for this machine from the sup-plied CD-ROM.

Important❒ The supplied drivers are supported by the following operating systems:

• PCL 5 printer driver: Windows 2000/XP/Vista and Windows Server2003/2008

• PCL 6 printer driver: Windows 2000/XP/Vista and Windows Server2003/2008

• PS driver: Windows 2000/XP/Vista and Windows Server 2003/2008, andMac OS X

• Fax driver: Windows 2000/XP/Vista and Windows Server 2003/2008• TWAIN driver: Windows 2000/XP/Vista and Windows Server 2003/2008,

and Mac OS X• WIA driver: Windows 2000/XP/Vista and Windows Server 2003/2008

Preparation for Driver Installation

When you insert the CD-ROM, the installation wizard starts. Use this procedureto prepare for driver installation.

A Click [View License Agreement] to read the license agreement.

B Click [Accept] to proceed.

C The installation wizard appears.

D Click [Install Software] to start the installation.

Installation Method

When you insert the CD-ROM, the CD-ROM opens automatically. From the CD-ROM menu, specify the installation method you require and the software youwant to install.Select the appropriate method according to your operating system and the con-nection method.

❖ Express ModeInstalls the necessary printer and scanner drivers when the machine is con-nected to your computer by a USB or network cable.

4

❖ Custom ModeInstalls the PCL 5 printer, PCL 6 printer, PS printer, fax or scanner driverwhen the machine is connected to your computer by a USB or network cable.Installs KMnet Viewer when the machine is connected to your computer by anetwork cable.

❖ UtilitiesInstalls KMnet Viewer.

Note❒ If you install the PCL printer driver using Express Mode, only the PCL 6

printer driver will be installed. Use Custom Mode to install the PCL 5 printerdriver.

❒ Express Mode does not install the fax driver. Install the fax driver separately.

ReferenceFor the Mac OS X installation procedure, see p.7 “When Using the Machineunder Mac OS X”.

Express Mode

This section explains how to install the PCL printer and scanner drivers for USBand network connections using Express Mode.

Important❒ The procedure in this section is an example based on Windows XP. The actual

procedure might vary depending on the operating system you are using.❒ To install the drivers, you must have an account that has Manage Printers

permission. Log on as an Administrators or Power Users group member toacquire this permission.

❒ Before beginning this procedure, you must assign the IP address on the ma-chine. For details about assigning the machine's IP address, see User Guide inthe CD-ROM.

Use this procedure to install the drivers using Express Mode.

A Ensure that this machine and your computer are turned on and connectedby a USB or network cable.If the “Found New Hardware Wizard” dialog box appears, click [Cancel].

B On the “Installation Method” page, click [Express Mode].The “Discover Printing System” page opens to search for this machine.

C Select this machine searched by discovery, and then click [Next].

5

D On the “Printer Settings” page, you can assign a name to the printing sys-tem. This is the name that appears in Windows “Printers and Faxes” and inthe printer list in applications.If this machine is connected locally, “Printer Settings” does not appear for afirst time installation. Proceed to E.You can also choose to share this machine with others or set this machine asthe default printer. Make your selections, and then click [Next].

E On the “Confirm Settings” page, click [Install] if the settings are correct.Click [Back] to correct the settings.

F The “Installation Completed” page appears. Click [Finish] to exit the instal-lation wizard and return to the CD-ROM menu.If you are installing a printer driver, a test page is printed. If you do not wantto print a test page, clear the “Print a test page” check box.

G The installation is now complete. If prompted, restart your computer.

Note❒ In this procedure, PCL 6 was the only PCL driver installed. If you need to

install the PCL 5 printer driver, install it separately, and be sure to config-ure it using the same settings as the PCL 6 printer driver that is already in-stalled.

Custom Mode

This section explains how to do a custom installation using Custom Mode,which lets you specify which drivers and software to install for USB and net-work connections.


procedure might vary depending on the operating system you are using.Use this procedure to install the drivers using Custom Mode.

A Ensure that this machine and your computer are turned on and connectedusing a USB or network cable.If the “Found New Hardware Wizard” dialog box appears, click [Cancel].

B On the “Installation Method” page, select [Custom Mode].

C The “Discover Printing System” page appears displaying [Discover] select-ed. Using this option, you can let the system find all the devices availablefor driver installation.You can also use the “Custom select” option, which allows you to choose theprinting system and print port to install to. If you want to use this option, pro-ceed to E.

6

D “Discover” finds one or more printing systems. Select your model from thelist. Click [Next], and then proceed to G.

E Select [Custom select], and then click [Next].

F On the “Printer Port” page, select the port connected to your printing sys-tem. Click [Next].

G On the “Custom Installation” page, select the driver and software packagesyou want to install from the “Driver” and “Utility” tabs. Click [Next].The “Utility” tab only appears when this machine is connected to your com-puter by a network connection. Install the necessary software from this tab.If you want to use the “Utility” option only, proceed to I.

H On the “Printer Settings” page, you can assign a name to the printing sys-tem. This is the name that appears in Windows “Printers and Faxes” and inthe printer list in applications.If this machine is connected locally, “Printer Settings” does not appear for afirst time installation. Proceed to I.You can also choose to share this machine with others or set this machine asthe default printer. Make your selections, and then click [Next].

I On the “Confirm Settings” page, click [Install] if the settings are correct.Click [Back] to correct the settings.

J The “Installation Completed” page appears. Click [Finish] to exit the instal-lation wizard and return to the CD-ROM menu.If you are installing a printer driver, a test page is printed. If you do not wantto print a test page, clear the “Print a test page” check box.

K The installation is now complete. If prompted, restart your computer.

Utilities Installation

This section explains how to install printing system utilities.


procedure might vary depending on the operating system you are using.Use this procedure to install printing system utilities.

A On the “Installation Method” page, select [Utilities].

B Select the utilities you want to install, and then click [Next].

C Click [Install] to start the installation.

D The installed utilities appear on the “Installation Completed” page.

7

E Click [Finish] to exit the installation wizard and return to the CD-ROMmenu.

When Using the Machine under Mac OS X

The procedures in this section explain how to set up the machine under Mac OSX.

Installing the drivers

Use this procedure to install the drivers under Mac OS X.

Important❒ To install the driver, you must log on as an Administrator. For details, contact

your administrator.

A Insert the CD-ROM into the CD drive of your computer.

B Close all applications.

C Double-click the package file icon.

D Follow the instructions on the screen.

Note❒ When the [Authentication] dialog box appears, enter the administrator name

and password, and then click [OK].

Connecting the machine using USB to Mac OS X 10.4

Use this procedure to connect the machine under a USB connection to a compu-ter running Mac OS X 10.4.

A Connect the machine and the computer via a USB cable, and then turn onthe machine.

B From the Apple menu, select [System Preferences...].

C Under "Hardware", click [Print & Fax].

D Check the list of printers for the machine name.

E Click [Printer Setup...].

F In the [Printer Info] dialog box, select [Installable Options] from the list.

G Check the tray 2 configuration, and then click [Apply Changes].

H Click the close button at the upper left corner to close the [Printer Info] dialogbox.

8

I From the [System Preferences] menu, click [Quit System Preferences].

Connecting the machine using USB to Mac OS X 10.5

Use this procedure to connect the machine under a USB connection to a compu-ter running Mac OS X 10.5.

A Connect the machine and the computer via a USB cable, and then turn onthe machine.



D Check the list of printers for the machine name.

E Click [Options & Supplies...].

F Click the [Driver] tab, check the tray 2 configuration, and then click [OK].

G From the [System Preferences] menu, click [Quit System Preferences].

Connecting the machine via a network to Mac OS X 10.4 (IP Printer)

Use this procedure to connect the machine via a network to a computer runningMac OS X 10.4.

A Connect the machine and the computer via network cable.



D Click the [+] (add) button in the lower left area of the [Print & Fax] dialog box.

E Click the [IP Printer] icon in the menu.

F In the [Address], type the machine's IP address.Select [LPD] for as the protocol, and leave the queue blank.

G If [Print Using:] shows the machine, click [Add], and then proceed to step J.If the machine name is not shown, proceed to step H.

H Select the manufacturer name for [Print Using:].

I Select the machine from the list, and then click [Add].

J In the [Installable Options] dialog box, check the tray 2 configuration, andthen click [Continue].

K Check that the machine's IP address is shown in the [Print & Fax] dialog box.

9

L From the [System Preferences] menu, click [Quit System Preferences].

Connecting the machine via a network to Mac OS X 10.5 (IP Printer)

Use this procedure to connect the machine via a network to a computer runningMac OS X 10.5.

A Connect the machine and the computer via network cable.



D Click the [+] (add) button in the lower left area of the [Print & Fax] dialog box.

E Click the [IP] icon in the menu.

F In the [Address], type the machine's IP address.Select [LPD] for as the protocol, and leave the queue blank.

G If [Print Using:] shows the machine, click [Add], and then proceed to step K.If the machine name is not shown, proceed to step H.

H Select [Select a driver to use...] for [Print Using:].

I In the search box, type the machine name.A list of machines found appears under the search box.

J Select the machine from the list, and then click [Add].

K In the [Installable Options] dialog box, check the tray 2 configuration, andthen click [Continue].

L Check that the machine's IP address is shown in the [Print & Fax] dialog box.

M From the [System Preferences] menu, click [Quit System Preferences].

10

Troubleshooting

This section describes how to troubleshoot problems related to installing the ma-chine.

Software Installation Problems

This section describes how to troubleshoot problems related to software instal-lation.

If the CD-ROM does not launch automatically

This section describes what to do if the CD-ROM does not open automaticallywhen you insert the CD-ROM into your computer.

❖ Checking your computerIf the CD-ROM does not launch automatically, check the following:• Confirm that the CD-ROM has been inserted in your computer properly.• Confirm that the CD-ROM drive of your computer is not defective, by try-

ing a known-working CD-ROM.• Confirm that the AutoRun feature has not been disabled on your compu-

ter.

❖ Launching the CD-ROM from the CD-ROM directoryIf the problem persists, double-click the CD-ROM drive icon in the [My Com-puter] or [Explorer] window, and then double-click the Setup.exe icon.

Note❒ When saving a driver on a computer, make sure that the path to the loca-

tion of the stored data is not too long. A long path name may cause errorsduring installation.

If software cannot be installed

This section describes how to troubleshoot failure during software installation.

❖ Checking your computer environmentIf you have problems installing software, first check the following:• The operating system of your computer is compatible with the software

you are trying to install.• There is enough space in the hard disk of your computer.• Unnecessary applications, in particular anti-virus programs, are not run-

ning during the installation.

11

Checking installed software

This section describes how to troubleshoot problems related to software instal-lation.Check whether the software has been installed or not. If not, perform the instal-lation procedure again.

❖ Printer drivers, Fax driverIf the printer driver is installed, the printer icon appears in the [Printers and fax-es] folder in your computer.In the printer properties dialog box, check that “USB connection” or “networkprinter” is selected as the port. To check the connection, perform a test print.Use this procedure to check the version of the printer driver currently in-stalled. For details, see the printer driver Help.A Open the printer properties dialog box.B Click the [Setup] tab.C Click [About].D Check the version.

❖ Scanner driverIf the scanner driver is installed, you can scan originals using a compatible ap-plication. For details, see User Guide in the CD-ROM.

Connection Problems

This section describes how to troubleshoot problems related to USB and net-work connections.

If connection cannot be made via USB

This section describes possible causes and solutions for problems related to aUSB connection.

Possible Cause Solution

The power cord or USB cable may not be properly connected.

Make sure that the power cord and USB cable are properly connected. Also make sure that they are not damaged.

The machine was not recognized automatically.

Turn off the power of the machine, reconnect the USB cable, and then turn it on again.

Windows did not configure USB settings correctly.

Make sure that there is no conflicting USB device installed in your computer.

Open Windows' Device Manager, and then, under [Universal Serial Bus controllers] or [USB Controller], remove any conflict-ing devices. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help.

12

If connection cannot be made via network

This section describes possible causes and solutions for problems related to anetwork connection.

Test Print Problems

This section describes what to do if a test page cannot be printed from a compu-ter.

Note❒ If the problem persists, contact the network administrator.❒ To connect via USB when USB does not appear in the list of available ports,

you must reinstall the printer driver.

An error occurs during software installation.

First reboot Windows. Then, on the [Start] menu, select [Con-trol Panel]. Double-click the System icon, and then on the [Hardware] tab, click [Device Manager]. Under [Other Devices], select the printer, and then open its properties dialog box. On the [General] tab, click [Reinstall Driver] to reinstall the driver.


The power cord or Ethernet ca-ble may not be properly connect-ed.

Make sure that the power cord and Ethernet cable are prop-erly connected. Also make sure that they are not damaged.

The machine's IP address has not been specified, or the machine and computer are not on the same network.

If the machine cannot be found and only “Printer Port” ap-pears in the machine selection dialog box, either the ma-chine's IP address has not been specified or the computer and machine are not on the same network segment.

Before installing the software, check the machine's IP ad-dress and the network topology. Alternatively, select “Print-er Port” in the dialog box, and then install the software.


The power cord, USB cable, or Ethernet cable is not properly connected.

Check that the power cord, USB cable, and Ethernet cable are properly connected. Check also that they are not dam-aged. See p.11 “Connection Problems”.

The port connection is not prop-erly set.

A On the [Start] menu, click [Printers and Faxes].

B Click the printer icon, and then click [Properties] on the [File] menu.

C Click the [Details] tab, and then confirm that the port is set to USB or network printer, as required.


13

Appendix

Trademarks

Microsoft®, Windows®, Windows Server®, and Windows Vista® are either reg-istered trademarks or trademarks of Microsoft Corporation in the United Statesand/or other countries.Adobe®and PostScript® are registered trademarks of Adobe Systems Incorpo-rated.PCL® is a registered trademark of Hewlett-Packard Company.Mac OS is a trademark of Apple Computer, Inc., registered in the U.S. and othercountries.Ethernet is a registered trademark of Xerox Corporation, Inc.Other product names used herein are for identification purposes only and mightbe trademarks of their respective companies. We disclaim any and all rights tothose marks.The proper names of the Windows operating systems are as follows:The product names of Windows 2000 are as follows:Microsoft® Windows® 2000 ProfessionalMicrosoft® Windows® 2000 ServerMicrosoft® Windows® 2000 Advanced ServerThe product names of Windows XP are as follows:Microsoft® Windows® XP ProfessionalMicrosoft® Windows® XP Home EditionThe product names of Windows Vista are as follows:Microsoft® Windows Vista® UltimateMicrosoft® Windows Vista® EnterpriseMicrosoft® Windows Vista® BusinessMicrosoft® Windows Vista® Home PremiumMicrosoft® Windows Vista® Home BasicThe product names of Windows Server 2003 are as follows:Microsoft® Windows Server® 2003 Standard EditionMicrosoft® Windows Server® 2003 Enterprise EditionMicrosoft® Windows Server® 2003 Web EditionMicrosoft® Windows Server® 2003 Datacenter EditionThe product names of Windows Server 2008 are as follows:Microsoft® Windows Server® 2008 StandardMicrosoft® Windows Server® 2008 EnterpriseMicrosoft® Windows Server® 2008 Datacenter

14

Microsoft® Windows Server® 2008 for Itanium-based SystemsMicrosoft® Windows® Web Server 2008Microsoft® Windows® HPC Server 2008Microsoft® Windows Server® 2008 Standard without Hyper-VTM

Microsoft® Windows Server® 2008 Enterprise without Hyper-VTM

Microsoft® Windows Server® 2008 Datacenter without Hyper-VTM

Note❒ PS in this manual stands for “Adobe PostScript 3 Emulation”.

Copyright © 2009

305JK56130M019-7512

fs c 1020 mfp manual driver install

Documents