from web content management to mobile conversations

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> 1 From web content to mobile conversations Matt Lane Squiz2010 User Conference 26 November 2010

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Matt Lane of Squiz New Zealand From the Squiz 2010 New Zealand User Conference Once upon a time, the web consisted of static brochures. Now the web is full of conversations. Users are no longer limited to desktop browsing, but access from a range of mobile devices. In this new world, we need to engage in conversation and know which content to show to which users is which situations.

TRANSCRIPT

  • 1.
    • From web content to mobile conversations

>

  • Matt Lane
    • Squiz2010 User Conference
    • 26 November 2010

2.

  • Joe
  • Conversations
  • Mobile web

> 3. > This is Joe 4. > Joe runs a bar 5. > Joe doesnthave a website 6. > But he is on the web 7. > talking with his customers 8. > responding to blogs 9. > There are so many conversations 10.

  • Web Development
  • Ongoingsupport
    • http://www.mobilewebbook.com/
    • http://communities-dominate.blogs.com/brands/2007/01/putting_27_bill.html

> some happen without him 11.

  • So what can we learn from Joe?

> 12.

  • 2. Conversations

> 13.

  • 2. Conversations
    • Your organisationsweb presence is bigger than your website

> 14. > 15.

  • 2. Conversations
    • As long as youre not a bar, you probably still need your website

> 16.

  • 2. Conversations
    • The web is notjusta final resting place for published documents; it is a place for conversations.

> 17.

  • 2. Conversations
    • Your clients/stakeholders are talking about you*Are you listening?

> *And if theyre not, is that reassuring, or worrying? 18.

  • 2. Conversations
    • Word of mouth is the currency in the networked market

> 19. > 20.

  • We can build youa house

> 21.

  • You turnit intoa home

> 22.

  • You turnit intoa home

> 23.

  • 3. Mobile web

> 24.

  • 3. Mobile web
    • Or the deck with the BBQ on it

> 25.

  • 3. Mobile web
    • Or the deck with the BBQ on it
      • Some people will never enjoy your BBQ
      • Other people are completely content with decks and BBQs
      • Some people will enter your home via the deck
      • Regular visitors will likely see both
      • You cant cook complicated things on the BBQ

> 26.

  • 3. Mobile web
    • 2007 is the year of the mobile web

> 27.

  • 3. Mobile web
    • 2008 is the year of the mobile web

> 28.

  • 3. Mobile web
    • 2009 is the year of the mobile web

> 29.

  • 3. Mobile web
    • 2010 is the year of the mobile web

> 30.

  • 3. Mobile web
    • 2011 is the year of the mobile web?

>

    • who cares

31.

  • Matts argument for the mobile web:
    • Most websites are bloated
    • Mobile design forces focus

> 32.

  • Matts argument for the mobile web:
    • Most websites are bloated
    • Mobile design forces focus

> 33.

  • Matts argument for the mobile web:
    • Most websites are bloated
    • Mobile design forces focus
    • Design mobile first* and watch your full site benefit

>

    • * Not applicable to decks

34.

  • Who are your guests?
    • Big on BBQs?
    • Never eat BBQs?
    • More likely to stay the weekend during the long winter months?
    • A bit of both?

> 35.

  • From web content to mobile conversations

>

  • Matt Lane
    • Squiz2010 User Conference
    • 26 November 2010