from east to west nudging behaviour · 2017. 6. 14. · the great sichuan earthquake esg matters...

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From East to West Nudging Behaviour Dr. Glenn Frommer 8 June 2017 ESG Matters IVS 1

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Page 1: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

From East to WestNudging Behaviour

Dr. Glenn Frommer

8 June 2017

ESG Matters IVS 1

Page 2: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

Overview

2

• Context

• Case Studies Hong Kong- Ngong Ping 360- West and South Island Lines- The Great Sichuan Earthquake

• Innovating Change

• East Meets West- GPS2.0

• Conclusion

ESG Matters IVS

Page 3: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

3ESG Matters IVS

Context

Page 4: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

4ESG Matters IVS

Context

Page 5: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

5ESG Matters IVS

Context

‘along all of the US coastline, the average risk of a 100-year flood will increase 40-fold by 2050’

Rare US floods to become the norm if emissions aren't cut, study warns

Guardian 7 June 2017

Page 6: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

Context

6

• Paris Agreement 2015 – Nationally Determined Contributions

• Sustainable Development Goals

• Sea Level will continue to rise despite any GHG reduction

• Significant environmental threats to our quality of life for centuries

ESG Matters IVS

Page 7: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

7ESG Matters IVS

Hong Kong

Page 8: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

8ESG Matters IVSMTRC Route Map

Page 9: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

9ESG Matters IVSAerial Ropeway - Ngong Ping 360

Page 10: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

NOP 360 - Background

10ESG Matters IVS

• Included as part of the Hong Kong Sustainable Tourism strategy 1999 - Discover Hong Kong 2005 – 2006- HK Disneyland- Asia World Expo

• Build-Operate-Transfer- Going concern- Evolve from stakeholders concerns - Opportunity to learn from experience

• Construction commenced in December 2003

• Opened 2006 - 1.8 million passengers / yr

Page 11: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

Stakeholder Advisory Board

11ESG Matters IVS

Secretariat

Hong Kong

University

Green

Groups

Government

Departments

Local

Businesses

Buddhist

Community

Local

ResidentsOwner

Designer

Contractors

Page 12: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

Stakeholder Advisory Board

12ESG Matters IVS

• 30 year development plan for Lantau

• Focused on project’s environmental and social issues – co-generation of value

• Clear Terms of Reference and Reporting to Senior Management and press

• Management bonuses connected to performance

• Developed own indicators – Ladder achievement (1 – 4)• 5 Economic• 9 Environmental• 3 Social• 2 Educational• 3 Community

• Achieved 63 out of 84 possible marks

Page 13: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

13ESG Matters IVSNgong Ping 360

Page 14: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

14ESG Matters IVSWest and South Island Line Extensions

Photo areaStakeholder Engagement

VisionWorkshops

Page 15: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

WIL and SIL Extensions

15ESG Matters IVS

• Solid business case for extensions - catchment

• Clear economic, social and environmental benefits

• Unique local environments – co-generation of value

• Government not supportive

• Management bonuses connected to performance

• Need to:• Educate Government

• Organize and empower stakeholders

Page 16: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

16ESG Matters IVS

West and South Island Line Extensions

Photo areaStakeholder Engagement

VisionWorkshops

Page 17: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

WIL and SIL Extensions

17ESG Matters IVS

Page 18: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

18ESG Matters IVS

WIL and SIL Extensions

Page 19: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

WIL and SIL Extensions

19ESG Matters IVS

Visit by Central & Western District Council Community Liaison Group MeetingMedia Briefing

Page 20: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

WIL and SIL Extensions

20ESG Matters IVS

• Improved quality of life and environment

• Clarity on: • Deliverables

• Process

• KPIs and reporting

• Rewards connected to delivery and performance

Page 21: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

The Great Sichuan Earthquake

21ESG Matters IVS

12 May 2008, Magnitude 8.0

Page 22: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

The Great Sichuan Earthquake

22ESG Matters Ltd

• 87,587 people killed. 374,643 injured

• 12.5 million animals killed

• 7,000 schoolrooms collapsed

• 5 million people without housing

Page 23: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

The Great Sichuan Earthquake

23ESG Matters IVS

Page 24: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

The Great Sichuan Earthquake

24ESG Matters IVS

Page 25: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

The Great Sichuan Earthquake

25ESG Matters Ltd

• Redesign public facilities to high seismic standards- Low –level housing- More secure schools- Incorporate water features into urban fabric- Improved bus transport (electric buses)

• Low water usage taps and toilets

• Low energy usage appliances (washers, dryers, air conditioners, TVs, etc.)

• Easy access to farms and animals

• MRV of all utilities (water usage, waste recycling, carbon emissions etc.)

• Feedback loops – community involvement

Page 26: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

The Great Sichuan Earthquake

26ESG Matters IVS

Page 27: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

The Great Sichuan Earthquake

27ESG Matters IVS

Page 28: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

The Great Sichuan Earthquake

28ESG Matters Ltd

• National pride

• Speed and efficiency with which the Chinese government was able to mobilize government agencies, the private sector and the population at large - Organization - 5 year Planning institutions- Clear KPIs- Learning (external and internal) – co-generation of value- Promotions to officials involved

• How other provincial governments and the population at large got involved - Emergency shelter, supplies and work- Regular updates- Celebrating success

Page 29: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

Innovating Change

29ESG Matters Ltd

Ngong Ping 360 WIL and SIL Sichuan Earthquake

Higher Purpose √ √ √

Clear organization √ √ √

Active stakeholder involvement

√ √ √

Rewards(Success and failures)

√ √ √

Sustaining learning and engagement

√ √ √

Page 30: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

Innovating Change - GREAT

30ESG Matters Ltd

Deliverables Achievement

Higher Purpose 70 Charging Stations3 Filling Stations

No

Clear organization Installation Outcomes

YesNo

Active stakeholder involvement

?

Rewards(Success and failures)

?

Sustaining learning and engagement - Scalability

?

Page 31: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

East Meets West

31ESG Matters Ltd

• Behavioral change - Make offeringsEasyAttractive

SocialTimely

• Purpose: Renewables fuels too narrow? – inspire behavioral change? Quality of life?

• Organization – Sufficient? Clarity? rewards? Charter? Celebrations?

• Stakeholder involvement, learning and scalability- Customers – Online shopping at charging points – packaging, delivery- Local community involvement at charging points?- University students involvement – Design contests, shopping (VR)?- Cost of renewable fuels – taxation? New business model?

- Technology – driverless cars?

Page 32: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

GSP2.0 Template

32ESG Matters IVS

Command and Control

Adaptive

Page 33: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

Summary

33

• Context

• Case Studies Hong Kong- Ngong Ping 360- West and South Island Lines- The Great Sichuan Earthquake

• Innovating Change

• East Meets West- GPS 2.0

• Conclusion

ESG Matters Ltd

- Page 163 of L'atmosphère: météorologie populaire, by Camille Flammarion, 1888.

Page 34: From East to West Nudging Behaviour · 2017. 6. 14. · The Great Sichuan Earthquake ESG Matters IVS 21 12 May 2008, Magnitude 8.0. The Great Sichuan Earthquake ESG Matters Ltd 22

From East to WestNudging Behaviour

Thank you

www.esgmatters.dk

[email protected]

ESG Matters IVS 34