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From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

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Page 1: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

From Application to Graduation:

A Cross-Institutional Approach to

Student Retention and

Success

Nicholas Gregson & Elizabeth Caldwell

Page 2: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Objectives of this session• Overview of UCLan– facts and figures• Some headlines around Widening

Participation and Retention• The student lifecycle • The four services:

Flying Start Fresh Start M & MsWISER

• Latest developments• Questions

Page 3: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

University ChallengeStarter for 10

• Where does UCLan rank in the size of institution in British universities?

• How many students were at UCLan in 2008/2009?

• What percentage were 1st year students?

8th

29,108

52% (15,011)

Page 4: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Widening Participation @ UCLan

• Top three for numbers of students on collaborative programmes

• Partnership - reach out to individuals and communities less likely to avail themselves of a “typical” HE experience

• QAA highlighted the University’s comprehensive and effective arrangements to support students’ transitions

Page 5: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Participation of under-represented groups in HE: (Young full-time undergraduate entrants 2006/07)

University of Central Lancashire

% Bench-mark (%)

State schools or colleges

97.2 93.6

NS-SEC classes 4,5,6 & 7

38.1 35.9

Low participation neighbourhoods

13.5 11.8

Page 6: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Student experience project @ UCLan

• 34% students had seriously thought about withdrawing during their first semester

• Transition from stage one to stage two – almost as challenging as the transition to stage one

• Many students concerned they were not achieving the grades they had expected

Page 7: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Supporting student transitions:

4 Central Retention Initiatives

Page 8: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

4 Central Retention Initiatives

• Funded from a central retention budget• Managed by Learning Development

Unit• Physically located in various areas of

the university:– M&M & Fresh Start – Student services– Flying start – LDU– WISER – Languages & International Studies

• Regular evaluation and monitoring

Page 9: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

• Residential & non residential summer school • Build social networks, local orientation,

examine expectations, UCLan support systems

• Enhances retention by 15% in Year 1• Less likely to change course• Make friends more easily• Twice as likely to pass 1st Year• Parents for Progression

Page 10: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

• 5 Programmes:– Preston & Burnley – Mentoring – Well-Being (mental and emotional)– Sport (physical health)– Futures (employability )

• 16 out of 18 schools use the centralised peer support service

• 1% increase in APM• No students failed

Page 11: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

• Study skills support for all students at all levels

• Runs throughout the academic year

• Workshops and 1:1 tutorials

• Workshops correspond to student life cycle

Page 12: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

• Support, advice and guidance to help students return to study at UCLan.

• Withdrawn, intercalated, wrong course, failed, pass but don’t return

• Explore motivation, research courses & establish career paths

• Fresh start induction event & mentoring• 672 students: 20% gained an award, 29% still

enrolled , 51% no longer enrolled

Page 13: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Integrated approach

• Student self-referral• Students engage in multiple initiatives• 40% of mentees say the main skill

developed through mentoring was ‘exam and assignment preparation’

• Mentors have become course reps, student ambassadors, SLOs, Student Interns and staff in student services

Page 14: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Embedding into UCLan’s culture

• Flying Start induction packs: work with schools

• Raising awareness: students can excel despite a poor start

• Tutor referrals to all services • Mentors contribute to induction events

& pre-sessional courses

Page 15: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Embedding into UCLan’s culture

• WISER working with academic staff• Collaborative curriculum design• Bespoke workshops • Staff development sessions• Sharing of materials

Page 16: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Current developments

• WISER - school bespoke study skills provision

• Flying Start – Induction – Ice Breakers for academic staff and/or mentors

• M&Ms - New referral pathways – school based

• Fresh Start – New reporting system for “students at risk”

Page 17: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Graduation

Induction

WISER

Page 18: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

Questions

Page 19: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

ContactsLDUPam [email protected]

Flying StartVikki [email protected]

Fresh StartDebbie [email protected]

WiserNicholas [email protected]

Karen [email protected]

M & MDeborah [email protected]

Page 20: From Application to Graduation: A Cross- Institutional Approach to Student Retention and Success Nicholas Gregson & Elizabeth Caldwell

References• Abrahamson, M. & P. Jones (2003) Empowering under-represented

students to succeed in higher education: initiatives in early engagement at a post-1992 university. F-A-C-E Conference Proceedings 2003 Available from:  http://www.face.stir.ac.uk/documents/paper107-PeterJonesR.pdf [accessed 24/11/90]

• Cook, V. (2009) The Flying Start Bridging Project: University of Central Lancashire. F-A-C-E Conference Proceedings 2009.

• Loveday, D .(2009) Second chances for students. Pp198-214 in Cook, A. & B. Rushton (eds.) How to Recruit and Retain Higher Education Students: A handbook of good practice. Routledge.

• National Audit Office (2007) Staying the course: The retention of students in higher education. London: National Audit Office.