forum for interaction among academia, business ... · pdf fileforum for interaction among...

April-June 2014

Volume I, Issue 1

IMCI Executive Council and Chapter Committee 2014 –15

The Message from the Chairman…...

My Mission My Mission My Mission

IMCI Delhi IMCI Delhi IMCI Delhi will endeavor to serve the professional

interests of the members in particular and profession of management con-sultants in general by organizing activities, disseminating latest body of knowledge in business consulting practices and by upholding the high-est standards of professional ethics.

We will revitalize the institution and also bring in new members and sup-port innovative activities by forging alliances with academic and other pro-fessional institutions.

We have worked out an ambitious plan for implementation during the year which requires active involvement of every member of IMCI-Delhi. We would like to see that CMC becomes an acceptable standard for engaging consultants by both public and private sector. We have a very competent and enthusiastic team to take the mission of the institute for-ward.

- Prof ( Dr.) Rajat K.Baisya , Chairman, IMCI (Delhi Chapter)

In this Issue

The Message from

the Chairman

1

Management Com-

mittee , 2014 –15 1

The Leadership

Team

2

Special Bulletin:

“Voice of the Members”

Survey Results

3-4

Events

International Man-

agement Consult-

ants’ Day

Workshop

5

Wear Your Think-

ing Hat

MC Crossword

Puzzle

Thought Express

6

About IMCI

Code of Profes-

sional Conduct for

IMCI Members

Contact IMCI,

Delhi Chapter

7

E E E –––News Letter News Letter News Letter

The Institute of Management Consultants of India,

Delhi Chapter

National Executive Council

President Suresh Mhatre

Vice President Chandrika Shah

Vice President R.S .Murrali

Hon. Secretary Ashok Ghia

Hon. Treasurer S.P .Agarwal

Member Kuldip Kawatra

Member Shankarlal Jain

Member T.S.Rangarajan

Member Jayesh Ganatra

IMCI- DELHI Chapter

Chairman Prof. (Dr.) Rajat Kanti

Baisya

Deputy Chairman Yogesh Misra

Hon. Secretary Dr. Amit Pareenja

Hon. Treasurer Anand Chhabra

Exec. Member Vijay Nagrani

Exec. Member S. A. Khader

Forum for Interaction among Academia, Business & Management Consultants

Editor, News Letter: J.S. Rawat

Permanent Invitee:

Dr. S R Manhot; Dr.Sunil Abrol

Ashok Kumar Ramesh Tyagi

Do You Know ?

“IMCI has more

than 229 Certified

Management Con-

sultants (CMCs) as

its Members”

Q: Are you ready for CMC ?

A: Solve the MC Crossword Puzzle n this Issue! (based on ‘Management

Consulting’ by Milan Kubr)

Q: Do you have an Idea ?

Share it with IMCI Community via

“Thought Express” without fear of any

‘Thought Police’

The Leadership Team

Current Chairman (2014Current Chairman (2014Current Chairman (2014---15) : 15) : 15) : Prof Rajat K. Baisya is a Distinguished Professor of Marketing & Strategy and Member of Academic Advisory Board of

Woxsen School of Business. He has served as Professor & Head of Management School at Indian Institute of Technology Delhi. He is also a Visiting Professor at

National Polytechnical University, Xian , China and ENPC International Business School , Paris, France. He serves on the board of many public and private

companies and President of Project & Technology Management Foundation. Prof Baisya has served in very senior positions in industry having worked for MNCs

and large Indian businesses for over 30 years. He was President & CEO of Emami Group, Senior Vice President- Business Development of Reckitt Benckiser,

Controller Corporate Planning of United Breweries Group, Project Manager of Parles and Best Foods International( a Unilever company), General Manager

(Projects) and CEO of Agri Business with Escorts Ltd. Prof Baisya has written over 350 articles and six books which have received global acclaim and also serves

on editorial board of over dozen national and international journals. He is a member of Research Management Board and Team Lead Assessor for International

Project Management Association ( Switzerland). He is The Chairman of Strategic Consulting Group Pvt Ltd, a leading consulting company providing end to end

solution to food , biotech and agri businesses as well as in retail and Pharma companies. He is also The Chairman of Frontier Agro Industries Pvt Ltd , a compa-ny engaged in marketing of organic and natural foods. He has served on many committees and Task Force of Govt of India and recipient of many awards and

recognitions. Prof Baisya is a Fellow of Indian Institute of Chemical Engineers and Institute of Engineers. He is an active researcher guiding many doctoral stu-

dents and already supervised seven PhD theses. His research interests are Marketing Management, Strategic Management, Project Management and International

Business and he is an internationally well known consultant in these areas".

Vol. I, Issue 1

The Institute of Management Consultants of India, Delhi Chapter


Executive Member: Executive Member: Executive Member: Currently, Principal Consultant, SAK Consultants & Associates & Visiting Professor, Mr. Khader renders training & consultancy on the basis of

his copy-righted model of ‘Self-Assessment Approach to Competitiveness Enhancement’ and teaches Consultancy Management subject to students of

Management Institutes in New Delhi. He has life-time of association with Indian Productivity Movement and has extensive consultancy and training experience in

enhancing enterprise level P&Q and Competitiveness for over four decades. His E-learning lessons on TQM Implementation on APO Website are a great draw

globally. He delivered the Maiden Foundation Day Lecture on the 10th Anniversary of Nigerian Productivity Centre in Abuja during 1997. Mr. Khader is B. Tech

(Mechanical Eng.) IIT Madras; PG (IE) from AIP, Chennai and PG (Production Management) from West Germany, certified MTM Practitioner & ISO Lead Audi-

tor.

Hon. Secretary: Hon. Secretary: Hon. Secretary: Dr.Amit Pareenja is a Doctorate in Management and possesses rare combination of management science and technology knowledge. He has several

awards to his credit from Government, Academic Institutes and Business organizations. He has worked for top MNCs and is currently with Vodafone Mobile Services

Ltd. as Business Solutions Manager and an in-house trainer. Dr. Pareenja Continues to acquire and Impart knowledge by associating himself with industry and Academ-

ia. Special Achievements :- Written a book for course curriculum of Retail MBA for IGNOU under UGC scheme , Associated with Visiting Faculty in Management

with JIMS , Noted trainer & Consultant in the field of IT , Telecom , OD /HR domains , Guest lecturer or industry panelist with lot of top B schools of NCR , Part of

CCS a consulting Body to planning commission of India .Chief Advisor – Part time with Astute Consultants & Trainers (ACT Global ) , renowned training and consult-

ing organizations , SPD Group , Functional Advisor to ECDC , Jagrukta Jan Kalyan Samiti under aegis of Govt of India. Guest faculty with many academic institute

Hon. Treasurer: Hon. Treasurer: Hon. Treasurer: A former civil servant in Indirect Tax administration, Anand has since reinvented himself as coach; catalyst for change and entrepreneur. He is a passion-

ate believer of the Born to Win process—focused on Attitude Transformation. During the last nine years, he has deployed the process successfully for numerous Clients in

IT; ITES; Manufacturing; Sales & Marketing; Public Sectors; Finance Sector; Building Industry; Service Industry in the markets all over India.

He has a natural flair at varied interpersonal skills, business process re-engineering, backache management and troubleshooting. He is also providing consultancy to Corpo-

rates in Taxation, Investment & Finance. He is a Fellow of AIMA, Member of IMCI & of BNI-India

Permanent Invitee to Exec. Committee: Permanent Invitee to Exec. Committee: Permanent Invitee to Exec. Committee: Mr Ramesh S. Tyagi a fellow of the Institute of Engineers, a certified management consultant (CMC) and a Fellow of the

Institute of Management Consultants of India. He is the former chairman and managing director of National Industrial Development Corporation.. He is the past

chairman of IMCI (Delhi Chapter). Presently, he is the editor of e-News Letter of IMCI and Project and Technology Management (PTMF). He is also vice-president of

PTMF. Mr. Tyagi has varied and vast experience for over 45 years as a practicing manager, consultant and business advisor in India and overseas. His area of speciali-

sation include advising the Government and the entrepreneurs for preparation of strategic plans for industrial development, entrepreneurship development, training in

skill development, preparation of business plans for specific enterprises, development of SME clusters and project management.

Immediate Past Chairman (2013Immediate Past Chairman (2013Immediate Past Chairman (2013---14) : Mr. 14) : Mr. 14) : Mr. Sumit Chaudhuri .HR Specialist, consulting, training and teaching for major international and domestic private, public, government

and non-government organizations. He is the Chairman and Managing of THIRD MILLENNIUM BUSINESS RESOURCE ASSOCIATES PRIVATE LIMITED, which is involved in provid-

ing management consulting services in all major management areas with special focus on Human Resource Development including Human Resource Policies and Systems Develop-

ment, Human Resource Planning, Recruitment and Selection, Training and Development, Appraisal Systems, Compensation and Benefits, Attitude, Morale and Motivation Studies, etc.

He is a Certified Management Consultant (CMC), Chairman of the Delhi Chapter and Fellow of The Institute of Management Consultants of India, a member of the Task Force of

International Council of Consultants, has been a member of the Diploma Board of Indian Society of Training & Development ( ISTD ) and is a life member / member of almost all

major management associations. One of his favorite concepts, the “ASK Principle of Success” has been prominently acknowledged by Professor Arindam Chaudhuri in his book, “Count

Your Chickens Before They Hatch”.

Permanent Invitee to Exec. Committee: Permanent Invitee to Exec. Committee: Permanent Invitee to Exec. Committee: Dr. S R Manhot , former Vice Chairman, IMCI and Consultancy Development Center (CDC), is an International Management

Consultant and Economist. He specializes in Management Strategic Planning, Industrial Planning and Market Research. He is the Chairman of Industrial Techno-Economic Ser-

vices P Ltd. (INTECOS) & CIER

Permanent Invitee to Exec. Committee: Permanent Invitee to Exec. Committee: Permanent Invitee to Exec. Committee: Dr. Sunil Abrol is a certified Trainer and Management Consultant with strengths in Consultancy Promotion, Training of

Trainers, Strategy, Education, Public and Govt. Sector. He is President, Institute for Consultancy and Productivity Research. In the past he has held the position of Direc-

tor General and CEO, Consultancy Development Centre, Ministry of Science and Technology, Govt. of India. He has several awards and publications to his credit in his

illustrious professional career.

Executive Member: Executive Member: Executive Member: Mr. Vijay Nagrani is a Certified Management Consultant of IMCI. He and his Associates have been involved in providing Consultancy to the Corporate

sector in areas of Market Research, Strategies for ongoing and New products, Training and Development. He has also conducted Workshops/Training Programs in the areas of

Sales/Marketing for bodies like PHD Chamber,ASSOCHAM,IMCI,NPC etc.

Special Bulletin: “Voice of the MembersVoice of the MembersVoice of the Members” Survey Results

Members have spoken ! We present key highlights of the result of the Survey Conducted among past and present members of the IMCI,

Delhi Chapter. The Survey was conducted during May-June 2014 using SurveyMonkey® online forum. Analysis of the Members’ responses to

the Survey Questionnaire are presented here. The findings are very useful in formulating our future programs and will go a long way to fulfill the

professional aspirations and expectations of our esteemed members. We thank all those who responded.

I” was the speaker in IMC-DMA event (2011)”

Vol. I, Issue 1



Continued from previous page…. Special Bulletin: “Voice of the Members” Survey Results

Vol. I, Issue 1 E –News Letter



“Organize training for those who wish to en-ter consulting profession in the areas such as marketing of consulting services, preparing a winning proposal, preparing a good report, making presentation to the client, imple-menting the recommendations, project man-agement and others”

We are Listening !

“Provide information regarding

consulting opportunities”

“Discuss case studies. Organize

program on consulting practices”

“IMCI is full of training and trainers

and not about consulting “

•promotion of my business , accredi-

tation of my modules …”

“...Connecting Alumni on some

social gathering”

EventsEventsEvents

Art of Professional Consulting,- an Interactive Workshop, June 6, 2014

technologies for knowledge management for effective Consulting practices.

27 th June 2014 was a very special day. IMCI Delhi Chapter organized special interactive session on “Knowledge Management for Effective Consulting Practic-es”. Consultancy Development Corporation (CDC) provided the Venue for holding the Ses-sion. Participants included representatives from busi-ness, academia and manage-ment consultants.

Inaugurating the special ses-

sion, Dr. R.K. Baisya, Chair-man of the IMCI (Delhi Chap-ter) emphasized on the grow-ing importance and role of technology for delivering effective consulting solutions to clients. It is important that we need to grab every op-portunity and showcase our capabilities to clients in a unique way. Dr. Baisya men-tioned that IMCI Delhi is con-stantly in search of opportu-nities where we can bring the best experts speak out their experiences and unveil the best practices to other pro-fessionals in Consulting do-mains and keen learners , who can benefit from the same

.

He welcomed the partici-pants and the team from Vodafone Business Services (Government Vertical Team) who conducted the theme session focusing on use and potential of the interactive

Agenda:

Case Study Solving Method-

ology with Explanation

Intro of Client’s environment

and its challenges and expecta-

tions

Evolving approaches to excel-

lence in educational institutions

–Group work;

Presentation of results by

Groups

Presentation of methodology

implemented with results

Discussions and earnings

In selecting a management consult-

ant, the client’s foremost concern

centers around whether the con-

sultant selected would be able to

understand the problem and come

up with an effective practical solu-

tion befitting his environment and

challenges at that point of time.

In this context, IMCI Delhi Chap-

ter organized an interactive work-

shop on June 6th, 2014 at Consul-

tancy Development Centre (CDC),

Delhi. The Workshop was con-

ducted for the benefit of IMCI

Members and focused on consider-

ing issues in developing the meth-

odology of problem solving . This

was facilitated with case examples

in consulting for Excellence in Edu-

cational Institutions.

Vol. I, Issue 1



Foundation Day Cake Ceremony - Chairman with Hon. Secy.

Mr. S.A.Khader presenting the

Case Study

IMCI Delhi Chapter Celebrates 10th INTERNATIONAL MANAGEMENT CONSULTANTS DAY, 27th June 2014

- An Interactive Session on, “Knowledge Management for Effective Consulting Practices”

Vote of Thanks - Mr. S. A .Khader with Anand

Chhabra presenting Bouquet to Mr. Vishal and Mr. Amit of VBS

Vodafone team, comprising of Mr. Vishal Gopal, Ms. Chandni and Dr. Amit Pareenja, made a very informative presentation on the latest trends of technology backed with numerous

case studies covering business use of Remote office connectivity, Ma-chine 2 Machine Solutions , Bulk sms, Field force automation, Cloud computing Applications, Location Tracking, Mobile Device Manage-ment - with particular examples from large Government projects. Dr. Amit Pareenja explained how tech-nology solutions may work out as the important tool for giving best in class

consultancy to clients by esteemed consultants of all domains.

VBS team also presented a roadmap for Vodafone-IMCI collaboration in future for technology based solutions to Customers.

The presentation was appreciated and was received with round of applause from the participants. The session was concluded with Vote of Thanks by Mr.S.A.Khaderr.

The workshop was Chaired by Prof

(Dr.) Rajat Baisya and discussions were

moderated by Mr. was facilitated with

case examples in consulting for Excel-

lence in Educational Institutions.

The workshop was Chaired by Prof

(Dr.) Rajat Baisya and discussions were

moderated by Mr. S. A. Khader of SAK

Consultants and Associates and in-

cluded group presentation by partici-

pants’ own technical approach to the

issue.

Upcoming Events

AGM…...………… ………………..August 2014

Program on “How to make Consultancy Project Successful”….July 16, 2014

Wear Your Thinking Hat ! Wear Your Thinking Hat ! Wear Your Thinking Hat ! This page is dedicated to the creative genius in You. Yes, it is very simple. Just wear your thinking hat appropriate for the puzzle or situation . … and Get Going! We present a Management Consulting Crossword Puzzle here. –the words and clues for Crossword Puzzle in this issue are taken from the book “Management Consult-

ing” (Fourth Edition) -an ILO Publication edited by Milan Kubr (So, go ahead and test your knowledge … you may be already on road to success in CMC examination!

We also present a special column by the name “ Thought Express” -this is intended to encourage our Members to share their ‘opinion’ on any random subject of interest in a ‘free flowing’ manner . Yes, no judgment passed, because, there is no ‘thought police’ here! So what are you waiting for ? Start scribbling your thoughts and send it to the IMCI Commu-

nity via “Thought Express”. Here we go with the first one - What Consultants should be doing in Changing Times?

Thought Express… What should a consultant do to be of “Value” to clients in changing times? -by Jagmohan Rawat

Consultant often has a toolkit of

techniques and methodologies in his arsenal, backed by academic research

and ‘consulting experience’. Here, I am reminded of parting advice given to us

by our professor.. at the conclusion of his lectures on ‘Statistical Techniques’ in

our post-graduation class; he said. “I have taught you about various statisti-

cal tools and techniques… but remem-ber: this advice. He said, ‘”f you have

a screw, do not go around screw-

ing!”

The full import of this advice dawned upon me after many years of consult-

ing practice. I realized that the most important thing to know is not how

many fancy techniques or tools you know but it is to ‘know’ which tool to

use and when. I realized how majority of us have been screwing around, and for how long! I realized that

knowledge , or its elder cousin called ‘intelligence’ is not enough. To make

wise decisions, you need

The environment in which an organiza-

tion is required to perform is always changing. In the context of an enterprise,

change is often a conscious business strategy. Management Consultants are

expected to offer the correct advice to the managements in managing the chang-

es effectively. What should consult-ants do to ensure that their advice

and intervention actually helps the managements in doing the right

things and in a right manner, in changing times? In other words, to ensure they remain of “value” to their

clients in changing times?

It is a simple question but there is no

straight forward one “correct answer” to this question. With the nature and

dimensions of change becoming more complex (due to globalization, techno-

logical advancements etc.), offering the “correct advice” has never been so

difficult as it is today.

Vol. I, Issue 1

E –News Letter The Institute of Management Consultants of India, Delhi Chapter


CLUES

Across

2. This group is normally disbanded when the task is com-pleted

5. Charging -----fees to uninformed clients is clearly unpro-fessional

8. The assignment plan is formally presented to the client 10. Uncertainty about the outcome of a management deci-sion 12.One of the forms of contracting (acronym) 15. Get this approved if you want to get paid! 16.One of the statistical measures of central tendency 17.One of the commonly used interventions to assist change 18.Whole is greater than the sum of its parts 19. Building a whole from the parts

Down

1. Useful for obtaining a limited number of straightforward

facts from a large number of people 3. This, when used during diagnosis, is itself a diagnostic

method 4. The only worldwide organization which represents the

Management Consulting Professional Bodies (acronym) 6. Mistaking ------- for the problems - this is the most com-

mon error 7. This occurs when person concerned verifies change

through experience 9. What is to be accomplished by the project 11. It may lead to the conclusion that problem is not worth

resolving 13. The facts stored in forms that are readable or can be

transcribed 14. A set of actions to produce a project output and meet an

objective 16. Where buyers and sellers are in communication with

each other

‘wisdom’. This essentially separates an

expert from a mere practioner of the art, if

you may call it so!

But then how does one become ‘wise’? Working under the guidance and supervision

of experienced consultants is one way to get insights into their wisdom and ‘imbibe‘ it from them. It is not learning, which I think is

again more of the same knowledge! Imbibing is almost like developing an insight—your

sixth sense-. In this context, I am a strong admirer of the “internship model” perfected

by medical, legal and Chartered Accountan-cy professionals. We can perhaps adopt this

model to the Management Consulting pro-fession to impart some ‘wisdom’ to the

budding consultants in a structured way. IMCI perhaps is the right forum to deliberate

how this can be institutionalized.

Wisdom is fine; but alas, that in itself is

also not sufficient! Words of wisdom have

to be constantly interpreted in ever changing

context of the situations and environment, in which an organization, or an individual, is

required to perform. Change by definition is dynamic and involves risks pertaining to the

unforeseen and unpredictable.

This brings us back to the original question:

What should consultants do to ensure that their advice and intervention actually helps the man-

agements in doing the right things and in a right manner, in changing times? I am of the opin-

ion that a Consultant needs to be constantly aware of the changes in the business context

of its clients, keep his roots alive to the Academia and upgrade his tool-kit and

then draw upon his wisdom to apply all this to his consulting practice. This alone will help

him/her to remain relevant to the changing

business, social and cultural realities.

That should keep a Management Consultant

going—assignment or no assignment !

Happy Management Consulting!

SOLUTION: In the Next Issue . Puzzles Compiled by J.S. Rawat

Words (& Clues ) are from the book “Management Consulting “ by Milan Kubr

Confidentiality : A

member will treat client information as confidential

and will neither take personal advantage of

privileged information gathered during an

assignment, nor enable others to do so.

Unrealistic Expectations : A member will

refrain from encouraging unrealistic expectations or

promising clients that benefits are certain from

specific management consulting services.

Commissions / Financial Interests : A

member will neither accept commissions,

remuneration, nor other benefits from a third party in

connection with recommendations to a client

without the client's knowledge and consent, nor fail

to disclose any financial interest in goods or services

which form part of such recommendations.

Assignments : A member will accept only

assignments which the member has the skills and

knowledge to perform.

Conflicting Assignments : A member will

avoid acting simultaneously in potentially

conflicting situations without informing all

parties in advance that this is intended.

Conferring with Client :A member will

ensure that before accepting any engagement, a

mutual understanding of the objectives, scope,

work plan, and fee arrangements has been

established, and that any personal, financial, or

other interest which might influence the

conduct of the work has been disclosed.

Recruiting : A member will refrain from

inviting an employee of a client to consider

alternative employment without prior

discussion with the client.

Approach :A member will maintain a fully

professional approach in all dealings with

clients, the general public, and fellow members.

Other Management Consultants : A

member will ensure that other management

consultants carrying out work on behalf of the

member are conversant with and abide by this

Code of Professional Conduct.

IMCI

T he Institute of Management Consultants of India is the apex body of management consulting professionals, being the only registered institute of established management consultancy firms and practicing individuals in the country. Constituted in 1991, IMCI was formerly known as the Management Con-sultants’ Association of India (MCAI), which was founded in 1963. In 1989, IMCI became the first Asian organization to be accepted for membership of the International Council of Management Consulting Insti-tutes (ICMCI), the global apex body of Management Consulting Institutes. ICMCI has 46 member countries in the world. The Executive Secretariat of IMCI is located in Mumbai. The Institute has regional Chapters in Ahmedabad, Bangalore, Calcutta, Chennai (Madras), Delhi, Hyderabad, Mumbai (Bombay) and Pune.

For more details log in at: www. imcindia.co.in

IMCIIMCIIMCI---Delhi Address: Delhi Address: Delhi Address:

TTT---28/15, DLF City, Phase28/15, DLF City, Phase28/15, DLF City, Phase---III, GurgaonIII, GurgaonIII, Gurgaon---122002122002122002

Phone: Phone :- 9811563447 , 9811919709, 9953449993

Tel/Fax : 0124-4061156

E-mail: [email protected]; [email protected],



Code of Professional Con-

duct for IMCI members

Your feedback is valuable to us; please

write to: [email protected]

Vol. I, Issue

1

forum for interaction among academia, business ... · pdf fileforum for interaction among...

Documents