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    GROUP II

    Tinkesh Bhatia (106)Shrikar Rawalpelli (143)

    Elroy Rodriques (146)

    Payal Shah (150)

    Nandini Som Mathur (154)

    INTERNATIONAL MARKETING

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    INDIAN MEDICAL INDUSTRY

    y India is the fourth largest market in the Asia Pacific region.

    y Accounts for almost 10% of global drug production by

    volume.

    y Private Sector accounts for 65% of primary care and 40%

    hospitals.

    y OTC medicines will increase from $15.7 b to $18.1

    Source : BMI

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    HOSPITALS: Indias Healthcare Boom

    y The Healthcare delivery market in India pegged at around

    US$ 45 billion in 2012.

    y Opportunity in healthcare being significantly leveraged by

    private healthcare providers.

    yGlobally healthcare is typically provided through a largelygovernment-funded public system, the Indian healthcare

    industry is dominated by the private sector.

    Source : DATAMONITOR

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    FORTIS HEALTHCARE LTD

    y Incorporated in the year 1996 and is promoted by MalvinderMohan Singh.

    y First Hospital at Mohali in year 2001.

    y Fortis Healthcare network encompasses 46 running hospitals.

    y 7 more hospitals planned to start by 2012 .

    y Ambition of owing 6000 beds and becoming a US$ 1 billionrevenue earning company.

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    INTERNATIONAL MARKETINGDECISIONS

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    OBJECTIVE

    y Explore new markets .

    y

    Diversify business & explore new opportunities.

    y Increase Topline and Bottomline.

    y Establish Fortis as a global player in the healthcare

    industry.

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    INTERNATIONALIZATION STRATEGY

    y Organic Growth strategy in emerging economies.

    y Joint Ventures with leading Hospital chains in the region.

    y Acquisition of hospitals in ASIA.

    y Promote Medical tourism in developed economies.

    y Obtain Market access through Management Contracts.

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    INTERNATIONAL ENCOUNTERS

    y Acquired 25.3 % stake in Parkway holdings but exited due to

    very high valuations.

    y Acquired controlling stake in Clinique Darn, a Mauritius

    based private hospital for $ 7 Mn.

    y Acquired an under construction specialised cancer hospital inSingapore.

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    WHY INDIAN SUB-CONTINENT ?

    y Strong and Emerging economies.

    y Increasing income of middle class.

    y Increased focus on healthcare sector.

    y Greater proportion of public funds being directed to

    healthcare projects.

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    MARKET ENVIRONMENT IN

    INDIA-SUBCONTINENT

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    POLITICAL ENVIRONMENT

    y Bangladesh has had a democratic political framework since

    1991.

    y Amicable relations with the world's major powers.

    y End of conflict in SRI LANKA.

    y Unstable political environment in Pakistan.

    Source : BMI

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    ECONOMIC ENVIRONMENT

    y Private consumption in Bangladesh generates 75% of GDP.

    y Ongoing privatization program in Bangladesh is creating

    opportunities for Foreign Investors.

    y GDP growth of Sri-Lanka poised at 7% and is expected to be

    consistent.

    y GDP growth of Bangladesh is expected to grow at the rate of

    5% - 6%.

    Source : BMI

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    SOCIAL & DEMOGRAPHIC ENVIRONMENT

    y Approx 60% - 65 % of population in the age group of 15-64years in the sub continent.

    y Approx 6.5 % of the population in the age group of 65 yearsand above in the region.

    y Poor Social infrastructure in Bangladesh.

    y High Literacy rates , low mortality rates reflects Sri Lankasprogress.

    Source : BMI

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    ENTRY STRATEGY

    y Acquisition of hospital or chain of hospitals in the region.

    y JV with strong players in new markets.

    y Partnership with government for PPP projects.

    y Innovative tie ups & management contracts.

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    WHY PARTNER WITHFORTIS

    y Practical experienced in solving the problem with no added costlyfrills.

    y Responsive understand the need to support their business partnersquickly.

    y Innovative access to a broad range of technology options to create anoptimal solution.

    y Flexible customized solutions to suit your need.

    y Competitive world class development capability, particularly in nicheapplications

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    SUCCESS DRIVERS

    KEYDIFFERNTIATORS

    STRONG IT SYSTEM

    BRAND

    OPERATIONAL

    SYNERGIES

    BANDWIDTHFOR FUTURE

    GROWTH

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    OPPORTUNITYFOR FORTIS

    y Lack of basic healthcare : Low Spend on Healthcare per

    person in countries like Bangladesh & Sri Lanka.

    y

    Countries like Bangladesh, Sri Lanka do not have access toquality medical care: They will necessarily have to look at

    other countries for their healthcare needs.

    y Costs and quality will be of equal concern to these countries:

    They will look for the right quality and yet do not have theability to pay first world prices.

    y The Fortis offering: First world quality at third world prices.

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    MEDICAL TOURISM

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    WHY MEDICAL TOURISIM

    y Industry rapidly growing and being developed by both public

    & private organizations.

    y

    Forecast to grow to 40 million trips or 4% of global tourismvolume.

    y India a new entrant and industry expected to grow at a rate

    of 30%.

    y Forecasted to become a $2.3 Billion business for India.

    Source : Frost & Sullivan

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    PRODUCT MIX

    y Open Heart surgery

    y Cranio Facial Surgery and Skull base

    y Neuro Surgery with Hypothermia

    y Complex Spine surgery with implantsy Biopsy Simple Brain Surgery

    y Bone Marrow Transplants

    y Dental Surgery

    y Plastic Surgeries

    y Health & Wellness packages

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    SEGMENTATION

    y Working & Middle Class families.

    y Patients unable to afford treatments.

    y Wealthy Patients for Luxury treatments.

    y Uninsured & Underinsured Individuals.

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    TARGET MARKETS

    USA UK

    CANADAMIDDLE

    EAST

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    STRATEGY IN DEVELOPED NATIONS

    y Stepping up their presence in countries with established

    Medical Tourism and those with potential in the near term

    future.y Tying up with health insurance companies in the UK, US.

    y Accreditation by the joint Commission International

    Accreditation agency(USA) & Trent International

    Accreditation ( UK).y Tying up with Travel insurance companies.

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    PRICING STRATEGY

    US THAILAND UK INDIA

    Heart Surgery 40,000 7500 23,000 6000

    Bone Marrow

    Transplant

    2,52,000 - 1,50,000 26,000

    Liver Transplant 3,00,000 - 2,00,000 69,000

    Knee Replacement 20,000 8000 12,000 6,000

    Price in USD

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    PROMOTION STRATEGY

    y Provide group discounts to medical tour operators.

    y Provide options to Tourist across various FORTIS Hospitalsin ASIA.

    y Promote Health & Wellness packages in magazines.

    y Use Social Media for promotion of Health & Wellness

    packages.

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    VALUE PROPOSITION

    y Centers of excellence providing specialty high quality

    treatments.

    y Quality Healthcare at fraction of the cost.

    y Availability of skilled doctors and hospitals.

    y State-of-the-art medical establishments of great repute.

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    SYNERGY

    y Pan India expansion is progress with hospitals being set up at

    all Metros in INDIA.

    y

    Also Setting up of boutique hospitals in India and Asia.y Acquisition of hospitals in nationals like Singapore &

    Mauritius help in providing more options to medical tourist.

    y Focus on Medical tourism and promote Fortis Brand in Asia.

    y Leverage on the Hospital network to promote Medicaltourism.

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    EXPECTED OCCUPANCIES

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    FY 08 FY 09 FY 10 FY 11 (Est)

    Occupancy in %

    occupancy

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    EXPECTED REVENUES

    659

    989 10971316

    164632

    4978

    132

    247

    FY 09 FY 10 FY 11 ( Est) FY 12 ( Est) FY 13 ( Est)

    Hospital Medical Tourism

    In crore

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    THANK YOU