Thomas A. Fisher2146 Hempstead Drive

Troy, MI 48083(248) 227-0713

tafisher@sbcglobal.net

I am seeking a Security Management position in a United States or multinational organization that values diversity, integrity,

and loyalty. Available to travel.

Security Awareness Officer IIThe Somerset Collection, Troy, MINovember 2013-Present

Responsible for public relations, communications, and training with merchants. Developed new methods of improving relationships with merchants. Revised Merchant Security and Safety Manual. Revised Merchant Critical Incident Plan and Procedures. Public speaking in training classes for merchants and at mall meetings. Revising and Updating Security Department Policies and Procedures Manual. Coordinating and participating in special events as requested by the Security Director. Successfully completed FEMA Tornado Awareness Training presented by the National Disaster

Preparedness Training Center, University of Hawaii.

Security DirectorBriarwood Mall, Ann Arbor, MIFebruary 1988-July 2013

Completed 25 years as the Security Director at Briarwood. Well versed in public relations in order to address the press, the community, and guests within

the shopping center when dealing with highly sensitive situations and events. Understood the need for business change and assimilation by leading the changes in security

operations through coordinating and directing four transitions to new security contractors. Managed a staff of 16 Security Officers that included recruiting, interviewing, hiring, training,

scheduling, performance management, and deployment to the threat. Created goals, developed objectives, and directed emergency preparedness exercises for mall

employees and tenants with the participation of the Ann Arbor Police Department. Directed and conducted business code of conduct investigations. Established and maintained a strong, multi-level relationship with the Ann Arbor Police

Department and acted as the liaison for Briarwood Management and the tenants. Authored, developed, and presented “Ethics and Situational Behavior in Shopping Centers”

program to over 15,000 students in Ann Arbor public schools. Developed and utilized a customer service approach that emphasized positive security officer

interactions with shoppers, tenants, visitors, and contractors.. Implemented and trained security officers in shopping center Segway patrol techniques and

Segway safety. Planned and coordinated security operations for special events that included mall events, store

openings, and special product releases at Briarwood.

Valor Security Services, Nashville, TNApril 2011-July 2013Security Director-Briarwood Mall, Ann Arbor, MISecurity Director-Novi Town Center, Novi, MI from 1/12-9/12 and 3/13-5/13

Successfully transitioned from IPC International to Valor Security Services. Effectively managed a 502 hour security program which included hiring, training, quality customer

service, security and safety.

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Certified in FEMA National Incident Management System (IS-00700.a), Introduction to the National Response Framework (IS-00800.b) and the Introduction to Incident Command System (IS-00100b).

Successfully completed the FEMA Active Shooter: What You Can Do (IS-00907) training. Managed and reduced liability incidents and claims. Continued strong working relationship with the Ann Arbor Police Department.

IPC International, Bannockburn, ILSeptember 2007-April 2011Director of Public Safety-Briarwood Mall, Ann Arbor, MI

Successfully transitioned from Valor Security Services to IPC International. New Manager of the Year nomination and Regional Award, 2007 Trained as a trainer and have trained officers for Segway Patrol beginning in October 2007 Management Award for Training Compliance, 2009

Valor Security Services, Nashville, TNFebruary 2005-September 2007Security Director -Briarwood Mall, Ann Arbor, MI

Successfully transitioned from IPC International to Valor Security Services. Received National Commendation Award for Critical Incident Performance on November 28,

2005.

IPC International, Bannockburn, ILMarch 2003-January 2005Director of Public Safety-Briarwood Mall, Ann Arbor, MI

Successfully transitioned the Security Department from an in-house program to IPC International. Learned the operations, training, and personnel management skills needed for a successful

contract security operation.

The Taubman Company, Bloomfield Hills, MIJune 1978-March 2003Security Director-Briarwood Mall, Ann Arbor, MIFebruary 1988-March 2003

Effectively managed a budget over $500,000 and was under budget for 14 years meeting or exceeding department goals.

Provided expertise and assistance to General Manager, Corporate Risk Manager, and insurance representative by coordinating insurance claims, developing safety programs, conducting safety inspections, and establishing emergency procedures.

Built and maintained strong community relationships to ensure effective support from local police department and safety services.

Developed, implemented, and coordinated the Security Awareness Program. Planned and coordinated Senior Safety Day, Halloween Safety, and other public relations

events. Provided loss prevention training to Briarwood’s merchants. Hired, trained, and supervised a customer service oriented security program for the exterior and

interior common areas of Briarwood.

Wixom Police Department, Wixom, Michigan-Police OfficerJuly 1981 to July 1982

Patrolled in the business area and neighborhoods in order to prevent/observe crime. Enforced the laws/traffic code of the State of Michigan and Wixom city ordinances.

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Thomas A. Fisher

Selected Accomplishments Served as Assistant Regional Vice President for the American Society for Industrial Security

International from 2000-2002. ASIS Book Reviewer. Served as Ann Arbor Chapter Chairman in 1991, 1997, and 1998. Active Member from 1984-2004.

Recognized by The Taubman Company for security expertise by appointment to corporate Security Advisory Board in January, 2002.

Coordinated security arrangements for The Taubman Company Annual Stockholder Meeting and selected special events.

Prepared submittal entry for Briarwood receiving the International Society of Crime Prevention Practitioners “Business of the Year” award in October, 2000.

Member of the International Society of Crime Prevention Practitioners’ Awards Committee in 1999 and 1998.

Received Ann Arbor Police Department’s Chief’s Civilian Award in 1997 for achievements in community relations.

Education/Training Associate in Arts, Henry Ford Community College, Dearborn, MI. Concentration-Criminal Justice. Evangel College, Springfield, MO. Major-Political Science. Internship with the United States House of Representatives, Congressman Richard Ichord, MO. Drury College, Springfield, MO. Major-Criminal Justice. Wayne County Sheriff’s Department Police Training Academy, Livonia, MI. Dale Carnegie Course in Effective Speaking and Human Relations. Received “Highest Award for

Achievement”. Virgil Scudder and Associates Media Training Stephen Covey Seven Habits of Highly Effective People. Segway Patrol Strategies in shopping centers and other public venues. Segway operator and

trainer.

References

Available upon request