focused solutions for sap solution manager –...

Focused Solutions for SAP Solution Manager –Introduction

Dr. Matthias Melich, SAP SE

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 2Customer

Disclaimer

This presentation outlines our general product direction and should not be relied on in making apurchase decision. This presentation is not subject to your license agreement or any other agreementwith SAP. SAP has no obligation to pursue any course of business outlined in this presentation or todevelop or release any functionality mentioned in this presentation. This presentation and SAP'sstrategy and possible future developments are subject to change and may be changed by SAP at anytime for any reason without notice. This document is provided without a warranty of any kind, eitherexpress or implied, including but not limited to, the implied warranties of merchantability, fitness for aparticular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in thisdocument, except if such damages were caused by SAP intentionally or grossly negligent.


SAP Solution Manager 7.2Our Mission Possible

Integration & Openness• The lifecycle platform for managing processes, applications and systems• Drive continuous improvement based on productive usage• Generic third-party interfaces• Collaboration between customer, partners, and SAP

Business processes drive IT• Predict and measure business value• Build what the business needs, when they need it• Single source of truth, always up-to-date, used by everyone every day

DesignAs-is To-be

Yes, we’re open! For business. For innovation. For non-SAP.

For SAP and non-SAP• For SAP S/4HANA & Digital• For cloud & hybrid• Out-of-the-box Implementation and operations content

ContentCloud

Run Build

Detect toCorrect

Request toFulfill

Portfolio toProject

Requirementto Deploy

SolutionLandscape


SAP Solution Manager 7.2 is fantastic for Build SAP

SAP Solution Manager 7.2 supports outcome-based delivery.

Automated• Tiresome and error-prone labor is eliminated• Automated real-time dashboards replace

spreadsheets• Centralized automated status of all projects

worldwide

Jumpstart• Predict and realize business value• Standardized project plans and services• Best-practice processes and pre-configuration• Always up-to-date with One Content Cloud

Agile• Build what the business needs, when they need it• Continuous feedback loops with the business• Incremental delivery of solution• Agile Release Train

Out-Task• Package and distribute work• Centralized orchestration of distributed delivery teams• Track solution readiness against due dates• Collaboration and quality assurance with SAP


SAP Solution Manager 7.2Optimal for Your Digital Business Transformation

Launchpad, Appsand Dashboards

One Process Landscapefor Business and IT

Transparentrequirements to deploy

On-Premise, Hybridand Cloud Solutions

DIGITALBUSINESSSAP S/4HANA

and SAP customersolutions

SAP Solution Manageron SAP HANA


Focused Solutions for SAP Solution ManagerEnter a New World And Start Thinking Differently

□ Decide what you want to eat□ Find a recipe□ Make a shopping list□ Shop ingredients□ Prepare ingredients□ Set the table□ Eat□ Wash the dishes

You enjoy the preparation and eat your own food. You order, and enjoy.

Here is an example from our daily lives: Having Dinner

Decide what you want from the menu Order Eat Go home

Focused solutions are turnkey solutions, made for immediate consumption.Ready-to-run. Highly preconfigured and automated. Delivers all you need: Features, training …

Based on SAP Solution Manager. Available to all customers.

Cook your own meal Go out to dine








Digital Industries



Launchpad, Apps & DashboardsProviding the ultimate user experience

SAP Solution Manager Launchpad offers role-based accessto all relevant applications and Work Centers

SAPUI5 / Fiori apps for key business-facing UIs and mobileapplications.

Vital SAP Solution Manager UIs are revamped incrementallyusing SAPUI5 / Fiori, based on customers’ usage anddemand.

All Flash-based UIs for Run SAP applications and the existingSAP Solution Manager dashboards are converted to SAPUI5.

Browsers supported by the SAP Business Suite are alsosupported by SAP Solution Manager.

SAP Solution Manager 7.2 follows the SAP Business Suite Strategy.


Launchpad, Apps & DashboardsAnalytics Overview

Custom, Best-Practice DashboardsCross-Application Dashboards

Cross-application

Customer-specific

Predefined model

Application-specific Dashboards

Customer creates individualdashboards based on predefinedmodels in minutes. Ideal forjumpstarting OCCs.

Customer picks and chooses KPIsfrom a KPI catalogue to createtiles on individual dashboards.

Customer consumesdashboards per application asthey are.


Focused Insights for SAP Solution Manager

Build and distribute powerful customer-specific dashboards in minutesusing state-of-the-art user experience.

Value added by methodology & tools� Build custom-specific, easy-to-use dashboards in

minutes� Pre-packaged content with simplified configuration

models, no programming needed� Monitor 800+ best-practice KPIs, pre-selected for

standard use cases� You can mix real-time or historic metrics from across

all SAP Solution Manager use cases� Ideal to build your ICC and OCC� Enable top-level, strategic, KPI-driven management

for the business solution for IT and Business


Focused Insights Use Cases

GovernanceService Levels

StrategyObjective compliance

OperationsPro-active detect-to-correct


Porto Seguro: Improving IT Management withFocused Insights for SAP® Solution Manager

CompanyPorto Seguro S.A.

HeadquartersSao Paulo, Brazil

IndustryInsurance

Products and ServicesInsurance and reinsuranceproducts

Employees13,800 (2013)

RevenueUS$5.7 billion (2013)

Web Sitewww.portoseguro.com.br

Objectives� Improve technical monitoring of SAP® solutions� Introduce effective root cause analysis� Pinpoint and resolve problems more swiftly

Why SAP� Focused Insights for SAP Solution Manager as a basis for transferring know-how to Porto Seguro� User-friendly tool that supports the creation of tailor-made dashboards� Support for best practices to help lower total cost of operations and improve system monitoring

Resolution� Defined and reviewed key performance indicators and service-level agreements for core IT indicators such as

performance, availability, configuration, and exception handling� Gained access to graphical history of core IT indicators� Integrated dashboards into a wide range of SAP Solution Manager functionality, including an alert in-box

Benefits� Better system monitoring specific to maintaining high performance and availability� Faster identification of critical issues� Foundation for best practices and monitoring procedures� High visibility of the productive software landscape� In-house competence to improve the performance of third-party software with up-to-date dashboard information

FasterProductive systems monitoring

LowerTotal cost of operations

BetterSystem administration andIT governance

“With Focused Insights for SAP Solution Manager, we can now monitor and control our productivesystem and anticipate potential issues. This enables us to reduce operational costs.”Rogerio Ramos, SAP Team Leader, Porto Seguro S.A.

46150 (16/08) This content is approved by the customer and may not be altered under any circumstances.


TIM Brasil: Improving IT Management withFocused Insights for SAP® Solution Manager

CompanyTIM Brasil S.A.

HeadquartersSão Paulo, Brazil

IndustryTelecommunications

Products and ServicesMobile communication, Internet,and streaming music products andservices

Employees13,062 (2015)

Web Sitewww.tim.com.br (Spanish)

ObjectivesImprove technical monitoring of SAP® software systems to accelerate problem identification and resolution

Why SAP� Expertise gained with Focused Insights for SAP Solution Manager� Best-practice enablement that lowers total cost of operations and intensifies system monitoring capabilities

Benefits� Faster identification of technical issues� User-friendly tool, allowing the creation of tailor-made dashboards� High visibility over the productive IT landscape� Ability to define and review key performance indicators and service-level agreements for core IT indicators

such as performance, availability, configuration, and exception handling� Graphical history of those core IT indicators� Integration of dashboards into other SAP Solution Manager functionality, such as the alert in-box

FasterProductive system monitoring

LowerTotal cost of operations

BetterSystem administrationand IT governance

“With Focused Insights for SAP Solution Manager, we are able to identify issues more quickly and bettercontrol our productive systems from a technical point of view. Moreover, now we can create differentgraphical views, which improves visualization of both the current and historical system status and data.”Mario Shigueo Kobayashi Filho, IT Operations – SAP Basis, TIM Brasil S.A.

45995 (16/08) This content is approved by the customer and may not be altered under any circumstances.

http://www.portoseguro.com.br/en








Digital Industries


http://www.tim.com.br/


Transparent Requirements-to-DeployOutcome based delivery - constant feedback loops with the business

Value added by methodology & tools� Automated visibility of solution readiness against

due dates, with integrated risk management� Management of distributed development teams� Agile release and software engineering with

optional JIRA integration� Automated test planning, change & release

management to support continuous delivery &integration and DevOps

� Full integration of demand, project, process,change, release and test management

Ready-to-run, and integrated, tool-supported methodology to managerequirements and software development in large, agile projects.


System Integrators

Project Team Onsite

Gap validation

SAP

Process and ApplicationLandscape

Requirements Work Packages /Work Items

PerceivedGaps

WRICEF/Gap

Development

FactoriesBuild

Factories

Transparent Requirements-to-DeployAgile Delivery Model

Fit

SAP StandardDevelopment

ICC MCC

Onsite DeliverySolution Readiness Dashboard

JIRA Integration

Gap


Transparent Requirements-to-DeployConstant feedback loops with the business

Prepare Scope Build Deploy Run

Projects

Waves

Key-UserTest

Sprints

Unit & singlefunctional test

Agile Releases

Waves ending with Touch and Feel by the business(~ 8 – 12 weeks)

Sprints with Show and Tell sessions to thebusiness (~ 2 weeks)

Releases synchronize project go lives andensure continuous delivery and integration.

Project to bundle deliverables.Multiple and parallel projects are possible

Phases ending with Quality GatesShort prepare and scope, incremental build


Solution Readiness Dashboard

Demo Dashboard

https://youtu.be/YL72xKc3vUM


Focused Solutions for SAP Solution ManagerStandard Software, Tailored to You

You get the solution you need. If you don’t need it, don’t buy it.

It’s ready-to-run.

All the benefits of a personal consulting solution without the cost involved.

You get complete maintenance and support.

You only pay what you use. No hidden costs. No shelf ware.

Everybody can get it easily and instantly through SAP Store.

Risk-free test drive, anywhere, anytime.

Starting at only € 250 per user.

++++++

=

Looking for more information? Local partners are available.


Value of Focused Build

SolutionDocumentationExpertise~ 25 PD

Change & ReleaseManagementProcess Expertise~ 100 PD

ProjectManagementProcess Expertise~ 25 PD

Agile, DevOps &RequirementsProcess Expertise~ 25 PD

Integration &ReportingProcess Expertise~ 75 PD

~ 250 PD * € 1,500 = € 375,000(+ cost for maintenance & upgrade3% = € 11,250 per year)

Pre-packagedrequirements todeploy

(75 users * € 250) + (10 PD1 * € 1,500) = € 33,750(no cost for maintenance & upgrade,rental fee per year)

1) Configuration and setup


Focused SolutionsLicensing and Pricing

Licensing through the SAP Store� All customers can buy licenses in the SAP Store.� SAP MaxAttention get the licenses with a dedicated service, and do not have to buy in the SAP Store� You can reach the SAP Store at http://sapstore.com/focused-build or http://sapstore.com/focused-insights

Who is a user?– Licensing is based on named users per year– Only users who actually work with the solution need to be licensed.o Users in Focused Build are all active project members. Tester is not counted as active users (Details)o Users in Focused Insights are all viewers of the dashboards. (Details)

– Named users who execute functions of focused solutions are counted with the standard license auditing processes of SAP

Get It For Only € 250 per user per year.


Focused Build

What Is Included in Focused Build?

ProcessManagement

RequirementsManagement

Change ControlManagement

Portfolio & ProjectManagement

ReleaseManagement

TestSuite

Turn-Key Process Configuration and Integration

UI5 Applications

StandaloneEnhancements

Dashboards

Role-based Training Units

: Powerful, and flexible, configurable engines of SAP Solution Manager : Turn-key solutions tuning powerful engines for a focused use case

Demand Design Development Test Deploy



One Landscape forBusiness and IT

Transparent businessrequirements-to-deploy

Support for On-Premise,Hybrid, and Cloud Solutions

Key Take-Aways

SAP Solution Manager is the Digital Business Services delivery platformand a true value companion for SAP S/4HANA and Digital Industries

Focused Solutions complement SAP Solution Manager with Focused Buildand Focused Insights.


http://sapstore.com/focused-build

http://sapstore.com/focused-insights


SAP Solution Manager Knowledge Resources & Services

Knowledge Resources

SAP Enterprise Support SAP Services SAP Educational Services*

Introduction(ManagementCompetence)

Key ValueChains(Core Competence)

Functional Areas(Expert Competence)

YouTubePlaylists

Expert WIKIs

Community Forumin SCN

OverviewPublication(“the book”)

ExpertPublications

Turnkey Solutions

PrivateEvaluation System

(CAL)

Focused SolutionsCurriculum

Public DemoSystems

Partner Services

Focused SolutionsCircle

Expert GuidedImplementation

Meet the Expert

AcceleratedInnovation

Enablement

RoadmapServices

(Planning and Design)

ImplementationServices

E2Ex(Functional Overview)

SMx(Setup & Config.)

SAP SupportPortal

ProductDocumentation

Media Center(Product videos, Guided-Discovery

Tutorials)

TechnicalInformation

Assurance &Optimization

Services

*) Planned availability Q1 2017

WIKI and FAQs:https://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+WIKI+-+Focused+Solutions


Thank you.

Dr. Matthias Melich

Solution ManagementDigital Business Services, SAP SE


© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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https://www.youtube.com/playlist?list=PLFrwZZeBUtfiJgBrepFlRhZ7PFXayd6Lh

http://scn.sap.com/docs/DOC-47361

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https://cal.sap.com/

https://service.sap.com/sap/bc/bsp/spn/esa_redirect/index.htm?gotocourse=X&courseid=70306312

http://sapsupport.info/support-innovations/sapsolutionmanager/

https://support.sap.com/solution-manager/focused/focused-solutions-circle.html

http://support.sap.com/solutionmanager

http://help.sap.com/solutionmanager72

https://apps.support.sap.com/sap/support/pam?hash=pvnr%3D01200615320900006067%26pt%3Dg%7Cd

https://wpb101101.hana.ondemand.com/wpb/wa/wa/~tag/published/trainer/9_5_0_290/trainer.html

https://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+WIKI+-+Focused+Solutions


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