fmm institute · 1 autonomous maintenance (am) 2 days 13-14 seremban 24-25 shah alam 9-10 shah alam...

HRDF Approved Training Provider A Guide to Professional Development

FMM INSTITUTE

A Guide to Professional Development

Table of Contents

About FMM Institute

2

FMM Institute Network

2

1. Industry 4.0

3

2. Technical and Maintenance

4 - 7

3. Information and Communication Technology

8 - 9

4. Production, Operations, Logistics and Export

Management

10 - 15

5. Quality Systems and Productivity Improvement

16 - 22

6. Industrial Safety

23 - 30

7. Leadership and Management

31 - 36

8. Personal Development

37 - 38

9. Communication

39 - 40

10. Customer Service, Sales and Marketing

41 - 42

11. Human Resource and Industrial Relations

43 - 46

12. Financial Management

47 - 48

13. Certificate Programmes 49 - 51

1 In-House Training Available

INDUSTRY 4.0

TECHNICAL AND MAINTENANCE

INFORMATION AND COMMUNICATION

TECHNOLOGY

PRODUCTION, LOGISTICS AND EXPORT

MANAGEMENT

QUALITY SYSTEMS AND PRODUCTIVITY

IMPROVEMENT

INDUSTRIAL SAFETY

LEADERSHIP AND MANAGEMENT

PERSONAL DEVELOPMENT

COMMUNICATION

CUSTOMER SERVICE, SALES AND

MARKETING

HUMAN RESOURCE AND INDUSTRIAL

RELATIONS

FINANCIAL MANAGEMENT

TYPES OF TRAINING PROGRAMMES

About FMM Institute

CENTRE FOR PROFESSIONAL DEVELOPMENT

FMM Institute, a subsidiary company of the Federation of Malaysian Manufacturers, was established to provide industry-relevant skills training for the manufacturing and services sectors for the continuing development of the human capital. It was incorporated on January 12, 1999. The Institute on average conducts 1,000 programmes and trains 18,000 participants in various categories of programmes nation-wide annually.

In line with its primary objective to develop the potentials and enhance the skills of personnel at every level of industry, FMM Institute offers a wide range of functional corporate training programmes to cater to the needs of the manufacturing and services sectors.

Training programmes can be specially customised to meet the training needs of industries and be conducted on in-house basis. In-house programmes are packaged to be cost effective for companies with no compromise on the quality of the programmes and the desired learning outcomes.

The Institute believes in lifelong learning. The range of Certificate and Professional Development programmes offered provides the opportunity for working personnel to gain qualifications to upgrade themselves for career advancement.

The Head Office is housed in Wisma FMM located at Bandar Sri Damansara, Kuala Lumpur with fully-equipped training facilities, including an IT laboratory. FMM Institute has a total of nine Branches and a Representative Office nation-wide.

Network

Head Office Wisma FMM, No 3, Persiaran Dagang PJU 9, Bandar Sri Damansara 52200 Kuala Lumpur Tel: 03-62867200 Fax: 03-62776712 E-mail: [email protected]

Perak Branch No 1, Lorong Raja Di Hilir (Off Jalan Raja Di Hilir) 30350 Ipoh Perak Darul Ridzuan Tel: 05-5488660/550/770 Fax: 05-5488221/331 E-mail: [email protected]

Eastern Branch (Pahang, Kelantan & Terengganu) B-8014, 2nd Floor, Sri Kuantan Square, Jalan Telok Sisek 25000 Kuantan Pahang Darul Makmur Tel: 09-5156858/6857 Fax: 09-5156855 E-mail: [email protected]

Kedah/Perlis Branch No 2, Lorong BLM 1/4 Bandar Laguna Merbok 08000 Sungai Petani Kedah Tel: 04-4403273/628 Fax: 04-4426876 E-mail: [email protected]

Negeri Sembilan Branch No 123, Jalan S2 D31, City Centre Seremban 2, 70300 Seremban Negeri Sembilan Darul Khusus Tel: 06-6031616/26/27 Fax: 06-6031628 E-mail: [email protected]

Sarawak Branch Level 5 (South), Wisma STA, 26, Jalan Datuk Abang Abdul Rahim 93450 Kuching Sarawak Tel: 082-332784/2787 Fax: 082-332785 E-mail: [email protected]

Penang Branch 2767 Mukim 1, Lebuh Tenggiri 2 Bandar Seberang Jaya 13700 Prai Penang Tel: 04-3992057/4901/7805 Fax: 04-3994863 E-mail: [email protected]

Malacca Branch D3-4, Plaza Jayamuda, Jalan Pelanduk Putih (Off Jalan Ong Kim Wee) 75300 ,Melaka Tel: 06-2831639/2812827 Fax: 06-2838090 E-mail: [email protected]

Sabah Representative Office No 143, 1st Floor, Block Q, Lorong Plaza Permai 1 Alamesra Plaza Permai Sulaman Coastal Highway 88400 Kota Kinabalu, Sabah Tel: 088-447580 Fax: 088-447570 E-mail: [email protected]

Selangor & Kuala Lumpur Branch No 8A, Jalan Pensyarah U1/28 Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Darul Ehsan Tel: 03-5569 2950/4471/4171 Fax: 03-5569 2576 Email: [email protected]

Johor Branch No 1 & 3, Jalan Kencana Mas 1/1 Tebrau Business Park, Kawasan Perindustrian Tebrau III 81100 Johor Bahru Johor Darul Takzim Tel: 07-3577613 Fax: 07-3577617/7618 E-mail: [email protected]

2 A Guide to Professional Development In-House Training Available

www.fmm.edu.my

http://www.edu.my

Industry 4.0

No. Title of Training Programme Duration Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

1 Understanding Industry 4.0 2 days 21-22 Bayan Lepas

2 Automation and Industry 4.0 1 day 17 Shah Alam

7 Shah Alam

3 Smart Manufacturing and Automation with Industry 4.0

1 day 23 Ipoh

4 An Introduction to Industrial Internet of Things (IIoT)

1 day 18 Shah Alam

8 Shah Alam

16 Bayan Lepas

5 An Introduction to Simulation and Modelling for Industry 4.0

1 day 19 Ipoh

6 Cybersecurity Awareness 1 day 5 Shah Alam

7 Corporate Big Data Workshop: Step-by-Step Understanding the Process of Big Data

3 days 6-8 Bayan Lepas

3-5 Bayan Lepas

8 Expand Your Market with Digital Marketing

2 days 11-12 Ipoh

9 Industry 4.0 Impact to HR 1 day 14 Johor Bahru

3 A Guide to Professional Development In-House Training Available Return to Table of Contents

Technical and Maintenance


1 Autonomous Maintenance (AM) 2 days 13-14 Seremban

24-25 Shah Alam

9-10 Shah Alam

2 Cost Reduction Techniques for Maintenance

2 days 17-18 Shah Alam

10-11 Shah Alam

3 Maintenance Cost Control, Reductions and Energy Saving


4 Maintenance Planning, Scheduling and Follow Up


1-2 Kuantan

21-22 Shah Alam

5 Predictive Maintenance (PdM) 2 days 6-7 Johor Bahru

8-9 Shah Alam

6 Complete Guide to Preventive Maintenance

2 days 17-18 Ipoh

7 Predictive and Preventive Maintenance for Effective Maintenance Moving Towards Zero Failures

2 days 20-21 Kuching

8 Total Productive Maintenance for Supervisors


9 Penyelenggaraan Berasas Masa dan Keadaaan

2 days 7-8 Ipoh

10 Penyelenggaraan Asas Untuk Juruteknik

2 days 13-14 Malacca

21-22 Shah Alam

11 Teknik-Teknik Penyelengaraan Efektif Untuk Juruteknik

2 days 14-15 Ipoh

12 Recurring Unplanned Breakdown Through the 7 Steps of Instant Maintenance

2 days 30-31 Johor Bahru

9-10 Johor Bahru

13 12 Steps Schedule Planned Maintenance

2 days 5-6 Ipoh




14 Root Cause Failure Analysis for Maintenance

2 days 10-11 Sungai Petani

15 Maintenance Management, Performance and Improvement Tools

2 days 21-22 Ipoh

16 Maintenance Cost Control, Reductions and Energy Saving Activities

2 days 23-24 Kuantan

17 Technical Troubleshooting and Decision-Making for Maintenance


9-10 Sungai Petani

11-12 Johor Bahru

9-10 Shah Alam

18 HVAC Maintenance 2 days 25-26 Shah Alam

19 Electrical and Air Conditioning Maintenance


7-8 Shah Alam

20 Maintenance Tools and Techniques for Proactive Maintenance Towards Zero Failures

2 days 1-2 Kuching

21 Facility Management Made Easy 2 days 13-14 Johor Bahru

22 Building Facilities Management, Operation and Maintenance


23 Green Technology and Energy Efficiency

1 day 17 Shah Alam

7 Shah Alam

24 Energy Audit 2 days 15-16 Shah Alam

14-15 Shah Alam

18-19 Sungai Petani

25 Energy Efficiency in Electrical System

2 days 17-18 Ipoh

26 Understanding Electrical Power Supply in Manufacturing Industries


27 Solar Photovoltaic System and Application





28 Best Practice Preventive Maintenance for Electrical Distribution Equipment

2 days 9-10 Seremban

29 Industrial Electricity and Electrical Safety


30 Industrial Electrical Maintenance


31 Basic Electricity for Non-Electrical Personnel


13-14 Shah Alam

32 Basic Electrical Safety Training for Non-Electrician


33 Basic Electricity and Troubleshooting


34 Electricity and Troubleshooting Workshop for Technicians

2 days 18-19 Ipoh

35 Practical Guide to Electrical Wiring, Inspection, Troubleshooting and Repairing


7-8 Ipoh

36 Electrical Circuit and Troubleshooting


7-8 Johor Bahru

37 Maintenance and Troubleshooting of Electrical Supply Circuits, Relays, Contactors and Motors

2 days 6-7 Ipoh

38 Allen Bradley RS-Logix5000 (Hardware -Control/Compact Logix) Intermediate PLC Training


39 Allen Bradley RS-Logix5000 (Hardware - Control/Compact Logix) Advance PLC Training


40 GE Fanuc Model Series 90-30 - Basic + HMI Scada - PLC Programming Training


11-12 Johor Bahru




41 HVAC - Current and Common Engineering Problems and Their Solutions in Industry


42 Mitsubishi FX Series PLC Training Course


43 Omron – Basic PLC Training (C Series PLC Training Using CX-Programmer)


44 Basic Programmable Logic Controller (PLC)

2 days 9-10 Malacca

45 Main Switchgear & Sub-Switchboard Maintenance and Troubleshooting


46 Practical Energy Conservation and Management - Common Problems and Solutions for Industries


47 Siemens – Basic PLC Training (Step 7-300 and Simatic Manager V5.6 Software)


48 Siemens TIA Portal V14 - Basic - PLC Programming


49 Basic Welding 2 days 11-12 Ipoh

50 Welding Engineer Programme 2 days 2-3 Johor Bahru

6-7 Johor Bahru

51 Welding Procedure Specification (WPS)


14-15 Johor Bahru


Information and Communication

Technology


1 Microsoft Excel 2013 Essential Skills

2 days 9-10 Kuala

Lumpur

10-11 Kuala

Lumpur

14-15 Kuala

Lumpur

5-6 Kuala

Lumpur

2-3 Kuala

Lumpur

2 Microsoft Excel 2016 Essential Skills

2 days 14-15 Kuala

Lumpur

11-12 Kuala

Lumpur

5-6 Kuala

Lumpur

9-10 Kuala

Lumpur

14-15 Kuala

Lumpur

16-17 Kuala

Lumpur

3 Microsoft Excel Training (Basic Level)


4 Microsoft Excel 2013 (Intermediate)


22-23 Johor Bahru

5 Microsoft Excel Training (Intermediate Level)


6 Microsoft Excel Training (Advance Level)


7 Customise Excel 2013 : Formula and Function


7-8 Johor Bahru

8 Microsoft Excel Functions and Formulas

2 days 9-10 Kuala

Lumpur

18-19 Kuala

Lumpur

3-4 Kuala

Lumpur

16-17 Kuala

Lumpur

19-20 Kuala

Lumpur

25-26 Kuala

Lumpur

10-11 Kuantan

9 Advanced Microsoft Excel Functions and Formulas

1 day 20 Kuala

Lumpur

24 Kuala

Lumpur

16 Kuala

Lumpur

3 Kuala

Lumpur

6 Kuala

Lumpur

22 Kuala

Lumpur

10 Microsoft Excel - Templates and Financial Modelling


11 Interactive Visual Reporting and Analysis with Microsoft Excel

2 days 14-15 Kuala

Lumpur

11-13 Kuala

Lumpur

3-4 Kuala

Lumpur

1-2 Kuala

Lumpur

12-13 Kuala

Lumpur

23-24 Kuala

Lumpur

12 Task Automation with Microsoft Excel Macro/VBA (Fundamental & Intermediate)

2 days 14-15 Kuala

Lumpur

11-12 Kuala

Lumpur

12-13 Kuala

Lumpur

7-8 Kuala

Lumpur

14-15 Kuala

Lumpur

18-19 Kuala

Lumpur

13 Task Automation with Microsoft Excel Macro/VBA (Advanced)

2 days 16-17 Kuala

Lumpur

20-21 Kuala

Lumpur

24-25 Kuala

Lumpur

16-17 Kuala

Lumpur

19-20 Kuala

Lumpur

25-26 Kuala

Lumpur

14 Microsoft Excel Data Analysis 2 days 9-10 Bayan Lepas

20-21 Bayan Lepas

9-10 Bayan Lepas


Information and Communication

Technology


15 Fundamental of Data Analysis (in Excel) for SME


16 Microsoft Excel - Data Analysis and Pivot Table


17 Data Analytics and Dashboard Reporting in Excel

23days 17-19 Johor Bahru

5-6 Johor Bahru

18 Manipulating Data Effectively With Microsoft Excel 2013

2 days 14-15 Kuala

Lumpur

12-13 Kuala

Lumpur

7-8 Kuala

Lumpur

21-22 Kuala

Lumpur

16-17 Kuala

Lumpur

19 Manipulating Data Effectively with Microsoft Excel 2016

2 days 21-22 Kuala

Lumpur

18-19 Kuala

Lumpur

30-31 Kuala

Lumpur

16-17 Kuala

Lumpur

5-6 Kuala

Lumpur

9-10 Kuala

Lumpur

20 Data Management with Microsoft Excel 2013 PIVOT Table


7-8 Johor Bahru

21 Data Management with Pivot Table using Microsoft Excel

1 day 20 Kuala

Lumpur

17 Kuala

Lumpur

9 Kuala

Lumpur

6 Kuala

Lumpur

4 Kuala

Lumpur

15 Kuala

Lumpur

22 Microsoft Access 2013 (Fundamental & Intermediate)

2 days 11-12 Kuala

Lumpur

5-6 Kuala

Lumpur

23 Microsoft Access 2016 (Fundamental & Intermediate)

2 days 9-10 Kuala

Lumpur

1-2 Kuala

Lumpur

24 Microsoft Access 2013 (Advanced)

2 days 27-28 Kuala

Lumpur

19-20 Kuala

Lumpur

25 Microsoft Access 2016 (Advanced)

2 days 21-22 Kuala

Lumpur

21-22 Kuala

Lumpur

26 Microsoft PowerPoint Training

(Intermediate & Advance Level)

2 days 14-15

Seremban

27 Video Editing Training (Adobe Premier Pro for Beginners)


28 Graphic Design Training (Adobe Photoshop and Adobe Illustrator)


21-22 Bayan Lepas


Production, Operations, Logistics and

Export Management


1 Cost Reduction Techniques for Production Operations

2 days 21-22 Ipoh

2 Monitoring and Improving Factory Performance Using Overall Equipment Effectiveness (OEE)


7-8 Shah Alam

3 Perancangan dan Kawalan Pengeluaran Untuk Penyelia


4 Planning and Control for Production Efficiency


9-10 Shah Alam

5 Production Planning and Control in Creating Sufficiency

2 days 9-10 Ipoh

6 Production and Operations Management - Execution and Control

2 days 10-11 Ipoh

7 Production Capacity Planning 2 days 11-12 Ipoh

8 Smart Production Planning and Control Intervention to Meet Industry 4.0 Revolution


9 Cost Reduction Strategies for the Manufacturing Industry: Putting Strategy into Execution


13-14 Shah Alam

10 Cost Reduction Techniques For Production Operations

2 days 21-22 Ipoh

11 Production Capacity Planning 2 days 11-12 Ipoh

12 Strategic Procurement, Negotiation Skills, and Cost Reduction Techniques


23-24 Seremban

13 Strategic Approach to Cost Reduction and Negotiation Skills for Purchasers


14 6 Ways to Manage a Purchasing Department Effectively

2 days 8-9 Ipoh



Export Management


15 Effective Advanced Negotiation Skills for Business Success


16 Effective Negotiation Management - Skills and Strategies

2 days 10-11 Ipoh

17 Effective Negotiation Skills for Purchasers


27-28 Seremban

3-4 Sungai Petani

18 Effective Purchasing and Negotiation Skills

2 days 12-13 Kota

Kinabalu

19 Effective Purchasing and Storage Management

2 days 9-10 Ipoh

20 Developing Effective Purchasing Assistants/Clerks


9-10 Ipoh

19-20 Johor Bahru

21 Effective Purchasing Management


22 Purchasing Management: A to Z of Best Practices

2 days 22-23 Ipoh

23 Purchasing Skills: Strategic/ Futuristic Purchasing/ Supply Skills


24 Best Practice in Supply Chain

Management

2 days 25-26

Seremban

25 Fundamental Supply Chain

Management Workshop to

Enhance Business Effectiveness

2 days 20-21

Shah

Alam

19-20

Shah

Alam

26 Introduction to Supply Chain Management


27 Supply Chain Management 2 days 9-10 Malacca

28 Effective Logistic and Supply Chain Management


6-7 Kota

Kinabalu

25-26 Johor Bahru



Export Management


29 Supplier Development Management Training


30 The Challenges of Logistic to Support the Supply Chain


31 Procurement and Vendor Management


32 Sourcing Skills and Developing Saving Plans


33 Crafting and Management of Logistics Contract


3-4 Shah Alam

34 Effective Logistics Management 2 days 9-10 Kuching

35 Effective Logistics Management and Costing

2 days 8-9 Ipoh

36 Decision-Making in Warehousing


9-10 Shah Alam

37 Fundamental of Warehouse/Store Operations and Safety

2 days 1-2 Kuching

38 How To Be an Effective Warehouse Supervisor


39 Lean Practices in Store, Warehouse and Logistics


25-26 Shah Alam

40 Pengurusan Stor dan Pengawalan Inventori Yang Berkesan

2 days 21-22 Ipoh

41 Warehouse and Store Management : Improving Efficiency and Minimising Cost

2 days 13-14 Ipoh



Export Management


42 Warehouse and Inventory Management


23-24 Bayan Lepas

7-8 Kota

Kinabalu

14-15 Johor Bahru

43 Effective Inventory/Stock Control System

2 days 5-6 Ipoh

44 Effective Inventory Control: Balancing Cost and Operation Efficiency


11-12 Shah Alam

45 Effective Ways to Manage Inventory with ABC Analysis


21-22 Johor Bahru

46 Effective Stock and Inventory Management


47 Effective Stock Taking, Valuation and Rectifying Shortfalls/Problems


48 Operasi Stor dan Gudang 2 days 15-16 Shah Alam

11-12 Kota

Kinabalu

15-16 Seremban

17-18 Malacca

15-16 Shah Alam

13-14 Kuching

8-9 Sungai Petani

49 Reduce and Optimise Inventory Cost


50 Effective Stocktaking, Valuation and Rectifying Shortfalls/Problems

1 day 9 Ipoh

51 Effective Stocktaking Valuation 2 days 27-28 Kuantan

52 Measuring and Achieving Stock Accuracy

2 days 16-17 Ipoh

53 Perancangan dan Pengawalan Inventori

2 days 20-21 Kota

Kinabalu

19-20 Johor Bahru



Export Management


54 Pengiraan and Penilaian Stok 2 days 20-21 Kuantan

18-19 Kota

Kinabalu

8-9 Shah Alam

7-8 Shah Alam

55 Inventory Performance and Materials Management


56 Materials Management, Inventory Analysis and Control Systems

2 days 4-5 Ipoh

57 Customs Act 1967 Section 65 & 65A LMW – The Manufacturing Perspective & SST Compliance


9-10 Johor Bahru

58 Custom Tax Incentives (Exemption) Under Section 14(2) of Customs Act 1967

1 day 9 Johor Bahru

59 Customs Tax Incentives (Exemption) Under Section 14(2) of Customs Act 1967


60 Malaysian Customs Import and Export Policies and Procedures

2 days 17-18 Ipoh

61 How to Declare Goods on Customs Form


62 Dangerous Goods Handling Awareness Training


63 Everything You Need to Know About LMW


64 LMW - Facility Trade and Compliance

1 day 10 Johor Bahru

65 Workshop: Licensed Manufacturing Warehouse (LMW) Licensing, Facilitation and Control


6-7 Bayan Lepas

66 Understanding Import and Export Procedures




Export Management


67 Import Export Requirements including Correct & Quality Declarations, its Mandatory Compliance and Its Impact on GST


23-24

Bayan

Lepas

68 Import, Export Procedures Documentations and INCOTERMs 2020


69 INCOTERMS 2020 and Its

Interpretation in International

2 days 22-23 Ipoh

11-12 Johor Bahru

70 Mastering INCOTERMS 2020 2 days 13-14 Seremban

71 Shipping, Documentations, Procedures and INCOTERMS 2020


72 Shipping The Right Way - Procedures, Documentation and Practices

2 days 17-18 Ipoh

15-16 Johor Bahru

73 INCOTERMS Year 2010 2 days 17-18 Malacca

74 Understanding INCOTERMS 2010 to Reduce Your Risk and Save Cost

1 day 16 Bayan Lepas

75 Workshop: INCOTERMS ® 2010 2 days 12-13 Bayan Lepas

76 Letter of Credit 2 days 15-16 Bayan Lepas

22-23 Seremban

77 Letters of Credit (LC) Operations and Trade Financing


12-13 Shah Alam

78 Bill of Lading 2 days 14-15 Kuantan

79 Going Global: Fundamentals and Practices of Export Marketing Management


7-8 Shah Alam


Quality Systems and Productivity

Improvement


1 Understanding and Implementing ISO 9001:2015

2 days 11-12 Ipoh

2 Understanding ISO 9001:2015 Quality Management System Requirements


3-4 Kota

Kinabalu

3 Kursus Kesedaran Sistem Pengurusan Kualiti ISO 9001:2015


4 ISO 9001:2015 Quality Management System (QMS) Internal Auditing


11-12 Sere,mban

15-16 Ipoh

17-18 Shah Alam

15-16 Ipoh

24-25 Malacca

1-2 Kuching

9-10 Kota

Kinabalu

18-19 Shah Alam

5 Internal Quality Audit ISO 9001:2015 Implementing and Maintaining a Risk-Based QMS


6 ISO 9001: 2015 Process Approach to Risk-Based Internal Quality Auditing


23-24 Johor Bahru

7 ISO 9001:2015 QMS Risk-Based Thinking and Management

1day 18 Ipoh

8 ISO 9001:2015 Non-Conformity, Corrective Action and Continual Improvement


9 Practical Application of Improvement Principles in QMS According to ISO 9001:2015

2 days 23-24 Ipoh

10 Risk and Opportunity Management in the Perspectives of ISO 9001:2015

1 day 12 Shah Alam

11 How to Document ISO Information Requirement (Policy, Objectives, Non-conformities, Internal Audit Reports, Management Review Reports and Related)

2 days 22-23 Ipoh



Improvement


12 Food Safety : GMP, HACCP and GFSI


13 Good Manufacturing Practices – (Food Safety Awareness) for Food Handlers

1 day 13 Malacca

14 HACCP Implementation and Awareness

2 days 14 Malacca

15 Introduction to HACCP MS1480 2 days 18-19 Malacca

16 Introduction to Good Manufacturing Practices

2 days 24-25 Kota

Kinabalu

17 Introduction to Good Manufacturing Practices and HACCP Food Safety System

2 days 14 Kuching

18 MS1480:2019 HACCP Understanding and Implementation

2 days 12-13 Kota

Kinabalu

19 Halal Fundamentals: Standards and Interpretation

2 days 4-5 Ipoh

20 Halal Assurance Management System

2 days 15-16 Ipoh

21 Halal Internal Auditing 2 days 5-6 Ipoh

22 Best Practices in Halal Industry 1 day 10 Ipoh

23 Understanding Environment Management System 14001:2015 Standard


24 ISO 14001:2015 Environmental Management System (EMS) Lead Auditing Training


25 ISO 45001:2018 Occupational Health and Safety Requirements and Internal Auditing Training


5-6 Shah Alam

26 ISO 45001:2018 OSHMS Internal Auditing




Improvement


27 Introduction to BS ISO 45001:2018 Occupational Health and Safety Management


28 ISO 45001 Occupational Safety and Health Management System


17-18 Bayan Lepas

1-2 Sungai Petani

6-7 Bayan Lepas

29 HIRARC for ISO 45001 2 days 15-16 Bayan Lepas

30 OHS Objectives and Target for ISO 45001


31 OHSAS 18001:2007 Health and Safety Management System


32 Business Social Compliance Initiatives (BSCI) - A Process Approach to Internal Audit


33 Tips and Techniques to Effective Water Harvesting

1 day 20 Ipoh

34 AS9100: 2016 Requirements and Internal Auditor Training


2-3 Shah Alam

35 SA 8000: 2014 a Risk-Based Social Accountability Compliance Management Systems Audit Training


14-15 Johor Bahru

36 Managing the Laboratory: Implementing Good Practices

2 days 5-6 Ipoh

37 Pengurusan Makmal Secara Efektif

2 days 18-19 Ipoh

38 Cara-Cara Penganalisaan Punca Kegagalan Kualiti

2 days 17 Ipoh

39 Continuous Quality Improvement - Practical Tools and Techniques

2 days 23-24 Ipoh

40 Creative Problem Solving and Decision Making


3-4 Johor Bahru



Improvement


41 Eliminate Quality Problems Using 8D Approach


11-12 Shah Alam

42 Effective 8D Problem Solving Reporting


13-14 Johor Bahru

16-17 Malacca

43 Root Cause Analysis 2 days 8-9 Malacca

6-7 Ipoh

3-4 Johor Bahru

44 Root Cause Analysis for Problem Solving

2 days 18-19 Ipoh

45 Why-Why Problem Analysis 1 day 11 Ipoh

46 Why-Why Problem Analysis 2 days 27-28 Bayan Lepas

47 Technical Trouble Shooting and Decision Making


48 Essential Steps Towards Production Planning, Scheduling and Control [in Mandarin]


49 Performance and Productivity Management [in Mandarin]


50 Production and Quality Management Skills & Solutions for Supervisors

2 days 6-7 Ipoh

51 Productivity Improvement Techniques


52 Productivity Improvement: Boost Your Results and Reduce Your Hours

2 days 13-14 Ipoh

53 Production and Operations Management - Execution and Control

2 days 10-11 Ipoh

54 Quality Improvement Using Plan-Do-Study-Act Plus QTools

2 days 15-16 Ipoh



Improvement


55 Inspector QC/QA Yang Berkesan 2 days 19-20 Ipoh

56 Penerapan Asas Teknik Kawalan Kualiti di Tempat Kerja


57 Quality Improvement Techniques for QC


58 Quality Improvement Techniques for QC (Advance)


59 Science and Art for Manufacturing Improvement via Simulation

2 days 2-3 Ipoh

60 Teknik Kawalan Kualiti Untuk QC 2 days 18-19 Shah Alam

15-16 Ipoh

22-23 Kuantan

61 Teknik-Teknik Meningkatkan Produktiviti

2 days 5-6 Ipoh

62 7 Alat QC dan Pelaksanaan QCC 2 days 26-27 Shah Alam

13-14 Ipoh

15-16

5-6 Shah Alam

63 7 QC Tools and Quality Control Circle (QCC)

2 days 9-10 Malacca

17-18 Bayan Lepas

64 The 7 New QC Management Tools


20-21 Shah Alam

65 Achieving Zero Defect Through Poka Yoke


7-8 Shah Alam

66 5S Implementation 2 days 30-31 Kota

Kinabalu

67 Productivity Workshop: 5S Implementation


68 Productivity Workshop: 6S Housekeeping




Improvement


69 Internal 6S Auditing 1 day 11 Ipoh

70 Perlaksanaan Amalan 5S Sebagai Asas Pengurusan Untuk Semua


71 Measuring Cost of Poor Quality for Continuous Improvement

2 days 14-15 Ipoh

72 Failure Mode and Effect Analysis (FMEA) for Addition and Control of Documents)


73 Quality Excellent through Process Failure Mode Effect Analysis (PFMEA)


26-27 Johor Bahru

74 Learn about Design of Experiments (DOE) - A Proven Tool for Process and Product Breakthrough

2 days 11-12 Ipoh

75 Measurement System and Calibration


76 Minitab Basic for Data Analysis 2 days 10-11 Johor Bahru

77 Process Control: Measurement and Calibration

2 days 9-10 Ipoh

78 Process Quality Control Management (Reducing Abnormalities in the Process)


79 Understanding Calibration Certificate

1 day 9 Ipoh

80 Statistical Process Control (SPC) 2 days 12-13 Sungai Petani

81 Statistic Process Control Using SPC Charts


82 Geometric Dimension and Tolerencing




Improvement


83 Design for Manufacturing 2 days 30-31 Johor Bahru

19-20 Johor Bahru

84 HSE in Total Productivity Management


85 Achieving Operational Excellence through Lean Manufacturing

2 days 17-18 Ipoh

86 Lean Manufacturing Breakthrough Techniques

2 days 15-16 Ipoh

87 Lean Manufacturing for Optimum Efficiency

2 days 8-9 Malacca

88 Speed up Your Process 80% Faster by Value Stream Mapping

2 days 12-13 Ipoh


Industrial Safety


1 Occupational Safety and Health Act (OSHA) 1994 Awareness

2 days 2-3 Kota

Kinabalu

2 Occupational Safety and Health Legislation and Its Legal Compliance


3 Legal Register for OSHA 1994 and FMA 1967


4 Hearing Conservation Program (Based on Noise Regulations 2019)


5 Occupational and Environmental Noise Monitoring & Assessment and Updates on Occupational Safety & Health (Noise Expo-sure) Regulations 2019


6 Noise Management Under New OSH Noise Regulations and PPE at Workplace

1 day 24 Kuching

7 Understanding Noise Exposure Regulations 2019: Identify Potential Improvement and Instil Safety Practices

1 day 16 Shah Alam

16 Shah Alam

8 The Introduction of CLASS Regulations and GHS

2 days 9-10 Kuching

28-29 Shah Alam

14-15 Johor Bahru

9 Guide to Developing a Safety and Health Manual

2 days 10-11 Ipoh

10 Kursus Asas Pengawal Keselamatan


11 Management & Leadership Skills for Environment, Health and Safety Professionals


12 OSH Plan for OSH Practitioners 2 days 5-6 Bayan Lepas


Industrial Safety


13 Building an Effective Safety and Health Committee


14 Developing Safety and Health Committee at the Workplace

2 days 19-20 Kota

Kinabalu

15 Empowering and Developing an Effective Safety and Health Committee


16 How to Develop an Effective Safety and Health Committee

1 day 9 Seremban

17 How to Develop an Effective Safety and Health Committee


18 Changing the Workplace Safety and Health Culture

2 days 19-20 Ipoh

19 HSE Leadership in Creating HSE Culture


20 Medical Surveillance, Audiometric, Hearing Conservation Programme


21 Occupational Safety and Health Auditing

2 days 7-8 Kuching

22 Occupational Safety and Health Risk Management


23 Occupational Safety and Health Root Cause Analysis

2 days 23-24 Ipoh

24 Programme On OSH Awareness and Safety in My Heart


25 Safety First: Inspection, Investigations, Safety Meetings

2 days 16-17 Ipoh

26 Safety Reinvention for New Generation

2 days 15-16 Ipoh

27 Understanding and Implementing Job Safety Analysis (JSA)


23-24 Shah Alam


Industrial Safety


28 JKKP Guidelines on Ergonomic Risk Assessment at Workplace


29 Initial Ergonomics Risk Assessment Method for OSH Practitioners-Initial Level


21-22 Ipoh

18-19 Bayan Lepas

28-29 Bayan Lepas

30 Advanced Ergonomics Assessment Series: Manual Handling Advanced Assessment using:- RAPP, Snook Table, MAC, VMAC


31 Advanced Ergonomics Assessment Series: Repetitive Movement Advanced Assessment using:- OCRA (Occupational Repetitive Actions)


12-13 Bayan Lepas

32 Advanced Ergonomics Risk Assessment Series: Postural Analysis and Forceful Exertion Assessment

2 days 20-21 Ipoh

26-27 Ipoh

33 Ergonomics and Manual Handling : How to Work Without Injuries

2 days 7-8 Ipoh

34 Ergonomic Risk Assessment Method for OSH Practitioners


35 Occupational Ergonomics and Manual Handling at Workplace


36 Office Ergonomics and Lighting (Based on Lighting New DOSH Guideline 2018)


37 Common Occupational Disease and SOCSO Claim


38 Workplace Occupational Disease - What do You Need to Know for Your Health



Industrial Safety


39 Pengenalan Pertolongan Cemas dan CPR


40 Occupational First Aid and CPR 2 days 6-7 Bayan Lepas

8-9 Seremban

15-16 Kuantan

13-14 Kota

Kinabalu

25-26 Johor Bahru

8-9 Ipoh

23-24 Bayan Lepas

8-9 Bayan Lepas

15-16 Johor Bahru

22-23 Shah Alam

21-22 Sungai Petani

17-18 Kuantan

24-25 Bayan Lepas

7-8 Ipoh

9-10 Shah Alam

41 Basic Occupational First Aid with CPR and AED Certification


42 Electrical Safety and Lock Out/Tag Out

1 day 18 Ipoh

43 Electrical Safety and Lock Out/Tag Out


11-12 Sungai Petani

15-16 Bayan Lepas

44 Fire Prevention and Fire Fighting - Train The Trainer Course


45 Fire Protection Systems Inspection and Audit


14-15 Shah Alam

46 Fire Safety and Protection System in Manufacturing


47 Hand and Power Tools Safety 1 day 5 Shah Alam

2 Shah Alam

48 Hand and Power Tools Safety 2 days 22-23 Bayan Lepas

3-4 Bayan Lepas

49 Kursus Organisasi Keselamatan Kebakaran (OKK/ERT)


50 Machine Safeguarding Lock Out Tag Out


17-18 Bayan Lepas

51 Practical Techniques of Machine Safeguarding For Risk Reduction



Industrial Safety


52 Accident and Incident Investigation, Recording and Reporting (NADOPOD)

2 days 16-17 Ipoh

53 Accident and Incident Prevention, Investigation Recordings and Analysis at Workplace

2 days 9-10 Kuching

54 Accident Prevention and Investigation at Workplace


8-9 Shah Alam

18-19 Sungai Petani

55 Accident Investigation, Workplace Inspection and Reporting


56 Accident Investigation, Reporting and Root Cause Analysis

2 days 6-7 Ipoh

57 Behaviour-Based Safety and Safety Performance Measurements


14-15 Kuantan

10-11 Shah Alam

58 Behaviour Based Safety For Supervisors and Managers

1 day 8 Ipoh

59 Behaviour-Based Safety for Workers


60 Developing Behaviour-Based Safety Observation Programme

2 days 8-9 Ipoh

61 Environment and Safety Awareness

1 day 16 Shah Alam

7 Shah Alam

62 Environment and Safety Awareness


24-25 Kuantan

63 Hazard Identification, Risk Assessment and Risk Control (HIRARC)


4-5 Shah Alam

18-19 Sungai Petani

14-15 Kota

Kinabalu

15-16 Kuching

28-29 Shah Alam

14-15 Johor Bahru

64 HIRARC Implementation Workshop

2 days 22-23 Ipoh


Industrial Safety


65 Life Saving Rules: Best Practices to Reduce Accidents at Workplace

2 days 19-20 Ipoh

66 Basic Forklift Safe Handling Techniques and Operation


67 Competency Based Forklift Driving Skills

2 days 23-24 Ipoh

17-18 Ipoh

2-3 Ipoh

68 Mastering Safe Forklift Driving 2 days 18-19 Malacca

69 Refresher Forklift Driving Skills Training

1 day 20 Seremban

24 Seremban

70 Safe Forklift Driving Skills 1 day 15 Shah Alam

15 Shah Alam

71 Safe Forklift Driving Skills 2 days 2-3 Bayan Lepas

13-14 Kota

Kinabalu

10-11 Johor Bahru

9-10 Bayan Lepas

20-21 Seremban

16-17 Johor Bahru

24-25 Bayan Lepas

26-27 Seremban

19-20 Johor Bahru

17-18 Bayan Lepas

72 Safe Forklift Driving Skills for Beginners

2 days 10-11 Ipoh

73 Defensive Driving 2 days 22-23 Johor Bahru

20-21 Sungai Petani

74 Kursus Pemanduan Berhemah 2 days 18-19 Seremban

75 On the Road Behaviour-Based Safety and Defensive Driving

1 day 16 Ipoh

76 Effective Security Enforcement to Curb Unwanted Activity at Workplace

1 day 20 Ipoh

77 Physical Security Risk Assessment


78 Sekuriti Profesional [in Bahasa Malaysia]


27-28 Johor Bahru

79 Security Standard Operating Procedures



Industrial Safety


80 Workshop: Industry Security Management


81 Workshop on How to Develop Security Standard Operating Procedure


4-5 Johor Bahru

82 Basic Safety Chemical Handling and PPE Training


83 Chemical Exposure, Usage and Handling


84 Chemical Hazard Risk Assessment and Control


85 Chemical Scheduled Waste Handling and Management

2 days 11-12 Ipoh

86 Emergency Response Plan, Response Team, Evacuation Drill and Chemicals Spills Clean-Up


21-22 Seremban

87 Managing and Handling Chemicals at the Workplace

2 days 21-22 Ipoh

88 Mengendali Bahan Kimia Dengan Selamat


89 Pengurusan dan Teknik Kawalan Bahan Kimia

2 days 2-3 Ipoh

90 PPE and Chemical Spillage Management


91 Safety in the Use of Chemical 2 days 13-14 Kota

Kinabalu

92 Total Chemical Safety Management

2 days 4-5 Ipoh

4-5 Bayan Lepas

24-25 Shah Alam

18-19 Shah Alam

20-21 Bayan Lepas

93 Warehouse Safety and Manual Material Handling


5-6 Sungai Petani

5-6 Shah Alam

14-15 Malacca


Industrial Safety


94 Managing Scheduled Waste at Workplace


95 Scheduled Waste Management 2 days 26-27 Shah Alam

2-3 Bayan Lepas

5-6 Shah Alam

96 Confined Space Awareness 1 day 27 Kuching

97 Hot Work Safety 2 days 27-28 Kuching

98 Permit to Work 2 days 3-4 Johor Bahru

3-4 Kota

Kinabalu

99 Work at Height 2 days 18-19 Johor Bahru

100 Working Safely at Height 2 days 10-11 Kuching

101 Working at Height and Fall Protection

1 day 15 Malacca

102 Tips & Techniques to Effective Water Harvesting

1 day 20 Ipoh

103 The A- Z of Water Treatment Process

1 day 9 Ipoh


Leadership and Management


1 Develop Leadership Strength with Business Focus


10-11 Shah Alam

2 Effective and Dynamic Leadership Workshop


24-25 Johor Bahru

3 Effective Leadership and Interpersonal Skills


20-21 Johor Bahru

4 Effective Leadership Skills for Managing People


5 Effective Leadership and Management Skills [in Mandarin]


12-13 Johor Bahru

6 Future Leadership Development Programme

2 days 6-7 Ipoh

7 Impactful Leadership in Practice 2 days 30-31 Shah Alam

14-15 Shah Alam

8 Leadership and People Management Proficiencies


2-3 Shah Alam

9 Leadership Role towards Industry 4.0


10 Leadership Skills for Managers: A Mentoring Culture


13-14 Shah Alam

11 Leaders Raise Performance 2 days 18-19 Shah Alam

12 Strategic Leadership and People Management


13 The Total LEADER : 21st Century Leadership and Management

2 days 24-25 Ipoh

14 Transformational Leadership Approach for Higher Performance

2 days 5-6 Ipoh

15 Understanding Enneagram and How it Affect Leadership Skills in Workplace


8-9 Johor Bahru




16 Applying Sun Tzu’s Art of War for Professional Success


5-6 Shah Alam

17 Blue Ocean Strategy - A Case Study Approach


13-14 Shah Alam

18 Bridging Gen X, Y and Z 2 days 16-17 Ipoh

13-14 Ipoh

19 Building Professional Business Etiquette

1 day 6 Kota

Kinabalu

20 Creative Thinking and Decision Making: Making the Right Choices and Overcoming


21 Creative Thinking Skills 2 days 6-7 Bayan Lepas

22 Creative Thinking and Problem Solving Skills


23 Departmental Functional Barriers : Remedies for Silo Behaviour

2 days 7-8 Ipoh

24 Employee Loyalty, Review and Reward: A Strategy for Effective Succession


14-15 Shah Alam

25 Influence People to Get the Most With the Least Effort

2 days 12-13 Ipoh

26 Innovation and Creativity for Organisational Success


14-15 Shah Alam

27 Leading Conflict Resolution and Collaboration at the Workplace


8-9 Shah Alam

28 Managing Workplace Conflicts 2 days 24-25 Kota

Kinabalu

29 Mempertajamkan Fungsi Pasukan Kerja Abad ke-21

2 days 21-22 Ipoh




30 Nurturing Creativity and Innovation at Workplace

1 day 25 Kota

Kinabalu

31 Problem Solving and Decision Making at Workplace

2 days 6-7 Ipoh

32 Optimising Team Dynamic and Performance

1 day 13 Shah Alam

12 Shah Alam

33 Structured Approach of Building Effective Teams and Solving Problems


34 Strategic Planning for Senior Management


12-13 Shah Alam

35 Sun Tzu Art of War for Retaining Talents and People Management

2 days 15-16 Ipoh

36 Effective Coaching and Counselling Skills


37 Take Charge of Your Employees : Communication, Coaching, Counselling and Problem Solving

2 days 21-22 Ipoh

38 Thinking Outside The Box and Problem Solving

2 days 5-6 Kuching

39 Techniques to Keep Employees Engaged and Motivated at Workplace


40 7 Paths to Managerial Excellence Using Personality Profiling

2 days 13-14 Ipoh

41 Essential Skills for Managerial Success


23-24 Shah Alam

42 Executive Development Programme: Formula to Reach Your Potential


8-9 Johor Bahru

27-28 Kota

Kinabalu

5-6 Shah Alam

43 Management Skills for New Managers





44 Effective Performance Management Using KPI as a Measurement Tool


How to Set Key Performance Indicator


45 Management Review and Understanding KPI/ KRA to Drive Organisational Goals


46 Production Manager’s Survival Tools


25-26 Shah Alam

47 Project Management - Tools and Technique


48 Project Management: Combining Art and Science

2 days 5-6 Ipoh

49 Clerical Development Programme

2 days 20-21 Ipoh

50 Executive Secretary Development Programme

2 days 13-14 Ipoh

51 Pembentukan Kerani Yang Cemerlang

2 days 16-17 Ipoh

52 Program Pembangunan Perkeranian


7-8 Shah Alam

53 Achieving Administrative Excellence

2 days 9-10 Kuantan

54 Effective Office Administrative Skills and Duties


55 Effective Office Administration and Management Skills

2 days 10-11 Ipoh

56 Professional Office Administration for Executives

2 days 11-12 Ipoh

57 Creating and Maintaining an Effective Filing and Records

1 day 8 Ipoh

58 Creating and Maintaining an Effective Filling Record System


59 Pengurusan Rekod Dan Fail Yang Efektif

1 day 8 Ipoh




60 Building Effective Supervisory Skills [in Mandarin]

2 days 18-19 Ipoh

61 Effective Supervisory Management Skills


27-28 Shah Alam

21-22 Shah Alam

62 Supervisory Development: Develop Effective Coaching Skills to Deliver Optimum Performance


26-27 Shah Alam

63 Supervisory Development Programme


64 Kemahiran Penyeliaan Yang Berkesan

2 days 6-7 Malacca

9-10 Kota

Kinabalu

65 Kepimpinan Berkesan : Menghindari 10 Kesalahan Sebagai Ketua Pasukan

2 days 22-23 Ipoh

66 Penyeliaan Berkesan : Menghadapi 10 Cabaran Utama

2 days 11-12 Ipoh

67 Membina Penyelia Yang Berkesan dan Berprestasi


23-24 Shah Alam

68 Membina Kemahiran Penyeliaan Yang Cemerlang dan Cekap (Tahap Lanjutan)


69 Kemahiran Penyeliaan Lanjutan 2 days 9-10 Ipoh

70 Behaviour Based Leadership Skills with NLP for Supervisors

2 days 20-21 Ipoh

71 Effective Supervision and Achieving Excellent Performance


25-26 Johor Bahru

72 Kepimpinan dan Cabaran Mengurus Pekerja Untuk Ketua Operator

2 days 15-16 Ipoh




73 Kepimpinan dan Kemahiran Motivasi Untuk Ketua Operator


14-15 Shah Alam

22-23 Bayan Lepas

74 Kepimpinan dan Kemahiran Motivasi Untuk penyelia


75 Kemahiran Ketua Pasukan Dalam Menguruskan Bebanan Kerja Pelbagai (Multi Tasking)

2 days 12-13 Ipoh

76 Kemahiran Menjalankan 'On-Job Training' yang Berkesan

2 days 20-21 Ipoh

77 Leadership and Motivation - Essential Skills for Supervisors


78 Motivasi, Hubungan Kemanusiaan, Pengurusan Masa dan Menangani Pekerja


4-5 Shah Alam

79 Kursus Motivasi, Kepimpinan, Hubungan Kemanusiaan dan Pembentukan Kumpulan Kerja


15-16 Ipoh

3-4 Shah Alam

80 Meningkatkan Kecemerlangan Diri Melalui Kemahiran Penyeliaan yang Berkesan di Tempat Kerja



1 day 19 Ipoh



83 Penyelia Sebagai Pengurus 'Production' dan Kualiti

2 days 7-8 Ipoh

84 The Do’s and Don’ts in Decision-Making for Supervisors


27-28 Shah Alam


Personal Development


1 Developing Excellent Time Management

1 day 24 Shah Alam

2 Effective Planning and Time Management Skills for Supervisors


15-16 Shah Alam

3 Effective Time and Stress Management

1 day 3 Sungai Petani

4 Effective Stress and Time Management

2 days 24-25 Kota

Kinabalu

5 Emotional Intelligence (EQ) at Work: Fostering Human Relations for Success


23-24 Shah Alam

6 Enhancing Emotional Intelligence at Work


7 EQ and Positive Attitudes Fostering for Success at Work [in Mandarin]

2 days 20-22 Ipoh

8 Habits and Practices of Highly Successful People

2 days 2-3 Kuching

14-15 Ipoh

9 Impact and Influence: The Art of Persuasion


23-24 Shah Alam

10 Managing Anger and Stress to Stay Focused at Workplace

2 days 16-17 Ipoh

11 Managing Multi Tasking: Discipline of Getting Things Done

2 days 21-22 Ipoh

12 Membina Etika Kerja yang Cemerlang

1 day 14 Ipoh

13 Sharpen your Negotiation and Influencing Skills for Business Success


19-20 Shah Alam

14 Six Thinking HATS 2 days 6-7 Kuching


Personal Development


15 Developing Positive Attitudes to Increase Productivity


13-14 Shah Alam

16 Equip Yourself to Handle Constant Changes in the Workplace and Life


17 Ke Arah Kecemerlangan Prestasi Kerja

2 days 12-13 Ipoh

18 Meningkatkan Keberkesanan Diri


20-21 Shah Alam

19 Menjana Pemikiran Positif Dalam Pembentukan Pekerja Cemerlang

2 days 9-10 Ipoh

20 Pembentukan Sikap dan Pemikiran Positif

2 days 13-14 Ipoh

21 Sikap Kerja Positif 2 days 18-19 Shah

9-10 Shah

22 Sikap Kerja Positif dan Motivasi Diri

2 days 20-21 Kota

Kinabalu

23 Strategic Self Management for Higher Achievement [in Mandarin]


6-7 Johor Bahru

24 Transformasi Diri dan Pembentukan Personaliti Unggul


12-13 Shah Alam


Communication


1 Business English and Communication at Workplace


2 Business Writing for Executives

2 days 18-17 Ipoh

3 Business Writing Skills and Email Writing Etiquette


4 Email Writing and Etiquette for Business Environment


5 Essential Spoken English Made Easy for Office and Operations Staff

2 days 15-16 Ipoh

6 Effective Business English and Report Writing


26-27 Shah Alam

7 Effective Letters and E-Mails that Get Your Message Across

2 days 17-18 Ipoh

8 English for Business Communication (Speaking and Writing)


9 English for Customer Service 2 days 23-24 Shah Alam

28-29 Shah Alam

10 English Language Proficiency – Effective Communication at Workplace


11 Essential Written English Made Easy for Office and Operations Staff

2 days 23-24 Ipoh

12 Professional Business English Writing Skills (Executive Level)


13 Writing Accurately for Business Communication


14 Influence People to Get the Most with the Least Effort

2 days 12-13 Ipoh


Communication


15 Impactful Public Speaking: Conquering Fear of Speaking in Public


16 Presentation Skills and Public Speaking


17 The Inspiring Presenter How to Create and Deliver High Impact Presentations

2 days 10-11 Ipoh

18 Be an Effective Communicator with Positive Mental Attitudes [in Mandarin]


19 Communication Skills Training 2 days 16-17 Kota

Kinabalu

20 Communication and Interpersonal Skills in the Workplace


21 Effective Communication Skills at Workplace


11-12 Seremban

12-13 Shah Alam

22 Effective Communication and Interpersonal Skills in the Workplace (EQ)


23 Effective Communication Towards Efficient Problem-Solving and Decision-Making


10-11 Shah Alam

24 Effective Interpersonal and Communication Skills


25 EQ Driven Communication and Interpersonal Skills in the Workplace

2 days 8-9 Kuching

26 Grooming and Interpersonal Skills


27 Improving Interdepartmental Communication


27-28 Shah Alam

28 Tips to Master Non-Verbal Communication Through Interpretation of Facial Expression and Body Language

1 day 20 Ipoh


Customer Service, Sales and Marketing


1 7 Star Service Excellence 2 days 9-10 Ipoh

2 Client Handling Skills 1 day 11 Shah Alam

3 Shah Alam

3 Customer Relationship Management : Customer Retention


11-12 Shah Alam

21-22 Kuantan

4 Customer Retention Training 2 days 20-21 Seremban

5 Customer Satisfaction for Quality Service (Front Liner)


12-13 Johor Bahru

6 Customer Satisfaction for Quality Service


7 Delivering a Five-Star Customer Service Experience

2 days 8-9 Kuantan

8 Effective Customer Service and Complaint Management


21-22 Johor Bahru

9 Handling Customer Complaints 1 day 13 Kuching

10 Handling Customer Complaints Professionally

2 days 21-22 Ipoh

11 The Magic Moment in Customer Service


17-18 Shah Alam

12 Frontline Customer Service and Telephone Techniques


7-8 Shah Alam

13 The Challenges of Telephone Courtesies for Frontliners

1 day 19 Ipoh

14 The Importance of Professional Telecommunication Etiquette


15 Key Account Management 2 days 12-13 Malacca

16 Six Sigma for Service Industry 2 days 13-14 Johor Bahru

13-14 Johor Bahru


Customer Service, Sales and Marketing


17 Excellent Sales Professional [in Mandarin]


18 Professional Selling Skills: Practical Guide for Success


23-24 Shah Alam

19 Professional Selling : Practical Secrets for Successful Sales

2 days 15-16 Ipoh

20 Effective Sales Engagement Tools and Techniques


8-9 Johor Bahru

21 Successful Selling Skills 2 days 25-26 Kuching

15-16 Seremban

22 Strategic Sales Planning 2 days 7-8 Malacca

23 Leading a Sales Team: Techniques for Breakthrough Results


24 A Proven Approach in Sales Negotiation

2 days 8-9 Malacca

25 Effective Sales Negotiations and Overcoming Sales Resistance

2 days 13-14 Ipoh

24-25 Johor Bahru

18-19 Johor Bahru

26 Sales Negotiations: Skills to Close Deals


20-21 Shah Alam

12-13 Kuantan

27 Brand Management Workshop 2 days 23-24 Kuching

28 Develop New Markets, Generate More Sales

2 days 11-12 Ipoh

29 Marketing Innovation in Generating Sales


30 Megatrends in Sales and Marketing

2 days 17-18 Ipoh

31 The Art of Marketing: Promote Your Products to Reach the Target Customers Effectively



Human Resource and Industrial Relations


1 Aligning Application of Employment Act for Fair Practices

2 days 8-9 Ipoh

2 Basics of Employment Act 1955 and Managing Discipline for Managers/Executive and Officers


3 Best Employment Practices : Offer Letters, Employee Handbook, Probation and Termination/Resignation

2 days 11-12 Ipoh

4 Developing Effective Human Resource Policies and Procedures Manual


5 Developing and Reviewing Human Resource Policy & Procedures and Employee Handbook


6 Drafting Essential HR Letters, Forms, Policies and Procedures Manual

2 days 15-16 Ipoh

7 Employers! Know Your Legal Rights (Employment Act 1955 With Its Amendments)

1 day 23 Shah Alam

25 Kuantan

3 Shah Alam

8 Industrial Relation Act 1967 2 days 23-24 Bayan Lepas

9 Know the Employment Act 1955 and Other Labour Legislation [in Mandarin]


10 Law on Dismissal of Employees and How to Handle Dismissal without Pain


11 Understanding Employment Act 1955


12 Understanding "Wages", Working Hours and Statutory Benefits under Employment Act 1955


8-9 Bayan Lepas

21-22 Bayan Lepas




13 Workshop on Legislative Obligations in Employment


16-17 Johor Bahru

14 A Practical Approach to Effective Investigation and Prosecution for Domestic Inquiries


15 A Practical Guide for Managing Misconducts at Workplace


16 Domestic Inquiry Procedures 1 day 11 Kuching

17 Industrial Discipline, Misconduct and Domestic Inquiry


15-16 Johor Bahru

18 Managing Absenteeism, Motivating & Effective Counselling Skills

2 days 23-24 Kota

Kinabalu

19 Managing Discipline and Disciplinary and Procedure


20 Managing Misconduct 2 days 23-24 Kota

Kinabalu

21 Misconduct, Effective Investigation and Prosecution for Domestic Inquiry


24-25 Shah Alam

22 The Law on Domestic Inquiry – The Essential Skills


23 Tricks & Insights to Conduct an Effective Domestic Inquiry and Grievances Handling

2 days 19-20 Ipoh

24 The Effective Techniques of Domestic Enquiry


25 Building Dynamic Human Resource Assistant and Clerk


25-26 Johor Bahru

26 Developing Skills in HR Administration


26-27 Shah Alam




27 Effective Coaching and Counseling Skills for HR (Intermediate Level)


28 HR for Non-HR Managers 2 days 15-16 Shah Alam

7-8 Kuantan

2-3 Shah Alam

29 HR for Non-HR Managers 1 day 22 Johor Bahru

18 Johor Bahru

30 Impact of Social Compliance factors on Human Resource Management


31 Industry 4.0 Impact to HR 1 day 14 Johor Bahru

32 Practical Human Resource Management Skills

2 days 15-16 Ipoh

9-10 Malacca

33 Managing Employees Performance


15-16 Shah Alam

34 Handling Sexual Harassment at the Workplace


35 Managing Compensation and Reward Management to Employee


17-18 Johor Bahru

36 Behavioural Interviewing Skills 2 days 4-5 Kuantan

37 Competency Based Interviewing Skills


22-23 Bayan Lepas

38 Recruitment - Behavioural Based Interviewing and Hiring the Right Talent

2 days 20-21 Ipoh

17-18 Johor Bahru

39 Successful Interviewing Strategies Using Structured Behavioural Interviews





40 All You Need to Know About Wages Calculation


17 Johor Bahru

41 Effective and Efficient Payroll Management


42 Conducting Training Needs Analysis (TNA) and Evaluate Training Effectiveness


17-18 Shah Alam

43 Effective Training Needs Analysis


44 Effective Training Needs Analysis (TNA) and Developing Competency Skills Matrix


45 Training Needs Analysis and Training Evaluation

2 days 12-13 Ipoh

46 Practical Train The Trainer 2 days 21-22 Seremban


Financial Management


1 ABC of Finance Through Simulation


3-4 Shah Alam

2 Accounting Skills for Clerk and Account Assistant


21-22 Johor Bahru

3 Advanced Financial Accounting Practices and Procedures


14-15 Ipoh

4 Collecting Difficult Accounts 2 days 6-7 Shah Alam

7-8 Shah Alam

5 Corporate Liability Under S.17A of the MACC Act 2019

2 days 2 Shah Alam

9 Shah Alam

6 Effective Management of Accounting Functions

2 days 8-9 Kuantan

23-24 Ipoh

7 Employment Income Reporting – Tax Compliance


8 Finance for Non-Financial Managers


7-8 Johor Bahru

9 Finance for Non-Financial Managers and Executives


17-18 Seremban

25-26 Bayan Lepas

12-13 Shah Alam

12-13 Malacca

10 Finance for Non-Financial Managers and Executives Using Business Stimulation

2 days 29-30 Ipoh

11 Financial Modelling Using Excel for Budgeting and Creative Accounting

2 days 13-14 Ipoh

12 Handling Full Set of Account Training


22-23 Malacca

13 How to Maintain Full Set of Accounts



Financial Management


14 Management Budgeting and Reporting


9-10 Shah Alam

15 Practical Cost and Costing Management Planning and Control (for Manufacturing Industries)


10-11 Sungai Petani

5-6 Shah Alam

16 Practical Guide in Preparing and Maintaining Full Set of Accounts

2 days 16-17 Ipoh

17 Reading and Interpreting Financial Statements


18 Sales Tax, Exemption Facilities, Implementation Issues and Health Check for Audit Preparation

1 day 1 Shah Alam

14 Shah Alam


Certificate Programmes


1 FMM Certificate in Safety and Health Officer (Approved by JKKP)

21 days Kuala Lumpur

Ipoh Kuala Lumpur

Seberang Jaya

Seremban

Johor Bahru

Kuala Lumpur

Kuala Lumpur

Seberang Jaya

Kuala Lumpur

Ipoh

Seremban Johor Bahru

2 FMM Occupational Safety and Health Coordinator (Approved by JKKP)

3 days Kuala Lumpur

Kuantan

Johor Bahru

Kuala Lumpur

Seberang Jaya

Malacca

Kuching

Kuala Lumpur

Sungai Petani

Ipoh

Seremban

Kota Kinabalu

Kuala Lumpur

Kuala Lumpur

Kuantan

Johor Bahru

Kuala Lumpur

Ipoh

Malacca

Kuala Lumpur

Seberang Jaya

Kuala Lumpur

Sungai Petani

Seremban

Kuala Lumpur

Kuantan

Johor Bahru

Kuching

Kuala Lumpur

Ipoh

Kota Kinabalu

Kuala Lumpur

3 FMM Certificate in Boilerman (Engine Drive Steam Boiler) [in Bahasa Malaysia]

4 days Kuala Lumpur

Seberang Jaya

Ipoh

Kuching

Kuala Lumpur

Seremban

Seberang Jaya

Kuala Lumpur

Ipoh Kuala Lumpur

Seberang Jaya

Kuala Lumpur

Seremban

Kuching

Seberang Jaya

4 FMM Certificate in Boilerman Grade 1

6 days Johor Bahru

Johor Bahru

Johor Bahru

5 FMM Certificate in Boilerman Grade 2

4 days Johor Bahru

Johor Bahru

Johor Bahru

6 FMM Certificate in Steam Engineer

4 days Kuala Lumpur

Kuching Kuala Lumpur

Kuala Lumpur

Johor Bahru

Kuala Lumpur

Kuala Lumpur

Kuching

7 FMM Certificate in Energy Management (Approved by ST)


Seberang Jaya

Kuala Lumpur

Seberang Jaya

8 FMM Certified Quality Engineer


Seberang Jaya

Kuala Lumpur

Seberang Jaya

9 FMM Certified Quality Manager


Seberang Jaya

Kuala Lumpur

Kuala Lumpur

Seberang Jaya




10 FMM Certified Quality Technician

16.5 days Kuala Lumpur

Kuala Lumpur

11 FMM Certificate in Lean Manufacturing


Kuala Lumpur

Kuala Lumpur

12 FMM Jurulatih OJT Yang Kompeten

8 days Kuala Lumpur

Kuala Lumpur

Kuala Lumpur

Kuala Lumpur

13 FMM Certificate in Facility Maintenance Management

5 days Johor Bahru

Kuala Lumpur

Kuala Lumpur

Johor Bahru

14 FMM-MNSC Certificate in Shipping


Kuala Lumpur

Johor Bahru

Kuala Lumpur

15 FMM Certificate in Supply Chain Management

5 days Kuala Lumpur

Seberang Jaya

Kuala Lumpur

Johor Bahru

Kuala Lumpur

Seberang Jaya

Kuala Lumpur

Seremban

Johor Bahru

Kuala Lumpur

Seberang Jaya

16 FMM Certificate in Logistics and Supply Chain Management

8 days Kuala Lumpur

Seberang Jaya

Kuala Lumpur

Kuala Lumpur

Seberang Jaya

Seberang Jaya

17 FMM Certificate in Production Planning and Control

5 days Kuala Lumpur

Seberang Jaya

Kuala Lumpur

Kuala Lumpur

Seberang Jaya

Kuala Lumpur

Kuala Lumpur

Seberang Jaya

18 FMM Certificate in Procurement and Inventory Management

5 days Kuala Lumpur

Kuala Lumpur

Seberang Jaya

Kuala Lumpur

Johor Bahru

Kuala Lumpur

Seberang Jaya

Kuala Lumpur

19 FMM Certificate in Warehouse Management

5 days Seberang Jaya

Kuala Lumpur

Kuala Lumpur

Seberang Jaya

Kuala Lumpur

Johor Bahru

Kuala Lumpur

Seberang Jaya

Kuala Lumpur

20 FMM Sijil Pengurusan Stor dan Gudang


Kuala Lumpur




21 FMM Certificate in Human Resources Management and Industrial Relations

15 days Seremban

22 FMM Certificate in Malaysian Employment Law

4 days Kuala Lumpur

Kuala Lumpur

23 FMM Certificate in Industrial Relations Management and Practices in Malaysia

4 days Kuala Lumpur

Kuala Lumpur

24 FMM Certificate in Compensation, Benefits and Performance

4 days Kuala Lumpur

Kuala Lumpur

Kuala Lumpur

25 FMM Executive Certificate in Human Resource Management


Seberang Jaya

Kuala Lumpur

Seberang Jaya

26 FMM Executive Certificate in Industrial Relations Management


Seberang Jaya

Kuala Lumpur

Seberang Jaya
