The Flooring America® DifferenceA Flooring Store Designed for the Way You Live.

o v e r v i e wA Flooring Store Designed for the Way You Live.You can buy with total confidence thanks

to our industry-best warranties!

Complete details available in-store.

ConFiDenCeWArrAnTYIf, within 30 days after installation,you’re not happy with your new floor for any reason, we’ll replace it with a floor of equal value.

ConfIdenCe Plus™ WarrantyIf you don’t love your new floor, we’ll replace it for free. We’ll even pay for labor on four and five star rated flooring.

PrICe ProteCtIon GuaranteeIf you find a lower price on the same brand and style product within 30 days after your purchase, we’ll happily refund the difference.

lIfetIme InstallatIon GuaranteeWe have total confidence in our work. But if you ever have installation-related issues, we’ll make it right at our expense.

loCally oWned adVantaGe all of our stores are locally owned, so we can guarantee a truly unique level of personalized service that is unmatched by home improvement centers and other flooring stores.

w w w . f l o o r i n g a m e r i c a . c o m

WArrAnTY DeFiniTionS

CARPET WARRAnTy DEfiniTions*

TexTure reTenTion — the ability of carpet tufts to retain their visible shape, as measured by the degree of bursting, opening, or untwisting of the tufts at the surface of the carpet. STain reSiSTance — the ability of the surface pile of the carpet to resist stains by foods and beverages.SoiL reSiSTance — the ability of the carpet fiber to resist color changes due to dry soil deposits.Wear WarranTy — the ability of the carpet to resist actual fiber loss in excess of 10% from abrasive wear.cuSHion — affects the wear and performance of your carpet and can maximize the life of your carpet investment.inSTaLLaTion — all carpets rated under the Five Star Selection System carry a lifetime installation warranty for the intended life of the flooring when installed by our experts.MainTenance — Flooring America®’s warranties require compliance with the manufacturer’s recommended care and cleaning instructions and are void if not followed. Please read the manufacturer’s warranty for care and cleaning.Fade reSiSTance WarranTy — the ability for the carpet to not show a permanent color change due to exposure to sunlight or exposure to atmospheric contaminants (including ozone or oxides of nitrogen) for the period specified by the warranty level. PeT STain reSiSTance WarranTy — the ability of the carpet pile to resist (minimize or withstand) permanent stains from pet (domestic dog or cat) urine for the period specified by the warranty.

LAMinATE WARRAnTy DEfiniTions*

Wear WarranTy — the ability of a laminate finish to resist wear-through from normal usage.Fade reSiSTance — the ability of laminate to maintain a fresh look and color without fading from exposure to sunlight or artificial light.STain reSiSTance — the ability of laminate to not permanently stain from common household use.WaTer reSiSTance — the ability of laminate to resist water damage under normal uses including damp mopping and topical spills that are promptly removed.inSTaLLaTion — all laminate rated under the Five Star Selection System carries a lifetime installation warranty for the intended life of the flooring when installed by our experts. Moisture-related issues are not considered installation-related.

HARDWooD WARRAnTy DEfiniTions*

Wear WarranTy — the ability of a hardwood floor finish to resist wear-through under normal residential traffic conditions. Normal exposure to sunlight will bring about changes in shading of any hardwood floor as the floor ages.FiniSH WarranTy — the ability of a hardwood floor to maintain its original luster and finish through proper care and maintenance.ManuFacTurinG WarranTy — determines whether a hardwood floor will be free of manufacturing defects.STrucTuraL inTeGriTy — the ability of a hardwood floor to not warp or buckle. Or, for engineered wood, the ability to not delaminate with proper installation, care, and maintenance.inSTaLLaTion — all hardwood rated under the Five Star Selection System carries a lifetime installation warranty for the intended life of the flooring when installed by our experts. Gapping between boards and moisture-related issues are not considered installation-related.

*Warranties not valid for nonowner-occupied dwellings. Consult manufacturer warranties for specific warranty item descriptions. See Warranty Guide for complete details.

*Warranties not valid for nonowner-occupied dwellings. Consult manufacturer warranties for specific warranty item descriptions. See Warranty Guide for complete details.

© 2014, CCA Global Partners®, inc. 2.14 FA631

WArrAnTY DeFiniTionS continued

nATURCoR AnD VinyL WARRAnTy DEfiniTions*

Wear-THrouGH WarranTy — the ability of Naturcor and vinyl to maintain the wear layer and retain the printed pattern or design. Gloss reduction is not considered wear and is not covered by this warranty.Fade, STain and diScoLor — the ability of Naturcor and vinyl not to discolor from mold or mildew or fade due to natural or artificial light.riP, Tear, GouGe, indenT — the ability of Naturcor and vinyl to maintain its shape and integrity under normal household usage.inSTaLLaTion — all Naturcor and vinyl rated under the Five Star Selection System carry a lifetime installation warranty for the intended life of the flooring when installed by our experts.

LUXURy VinyL TiLE WARRAnTy DEfiniTions*

Wear WarranTy — the ability of luxury vinyl tile to resist finish wear through with proper care and maintenance.Fade & STain reSiSTance — the ability of luxury vinyl tile to not discolor from mold or mildew or fade due to natural or artificial light.riP, Tear, GouGe reSiSTance — the ability of luxury vinyl tile to not rip, tear or gouge or permanently indent from normal household use.WaTer ProoF — the ability of luxury vinyl tile to not change its appearance as a result of everyday moisture and spills.LocKinG SySTeM — the ability of luxury vinyl tile to remain securely locked with normal traffic and proper care and maintenance. inSTaLLaTion — all luxury vinyl tile rated under the Five Star Selection System carries a lifetime installation warranty for the intended life of the flooring when installed by our experts.

CERAMiC WARRAnTy DEfiniTions*

Wear WarranTy — the ability of ceramic to resist wear-through and maintain the surface finish.Fade reSiSTance — the ability of ceramic to not fade when exposed to sunlight or artificial light.STain reSiSTance — the ability of ceramic to withstand stains when used under normal household conditions.inSTaLLaTion — all ceramic rated under the Five Star Selection System carries a lifetime installation warranty for the intended life of the flooring when installed by our experts. Tile and grout cracking due to subfloor deflection or foundation settling are not considered installation-related.

EnGinEERED sTonE DEfiniTions*

Wear WarranTy — The ability of engineered stone to not exhibit wear-through of the finish. STain & diScoLor WarranTy — The ability of engineered stone to retain its appearance and not permanently stain or discolor with normal household use. riP, Tear & GouGe WarranTy — The ability of engineered stone to not rip, tear or gouge or permanently indent from normal household use. WaTer WarranTy — The ability of engineered stone to avoid damage from everyday splashes and spills. inSTaLLaTion — All engineered stone rated under the Five Star Selection System carries a lifetime installation warranty for the intended life of the flooring when installed by our experts.

FSC Certified Placement by Mound[ ]

C A r P e T

Star rating Textureretention

Stainresistance

Soil resistance

WearWarranty

Faderesistance

Pet Stainresistance Cushion Stairs

& Hallways installation replacementWarranty

25 Years Life of Carpet Life of Carpet 25 Years 25 Years 25 Years Life of House Yes Life of Carpet 90 Days (Labor included)

20 Years Life of Carpet Life of Carpet 20 Years 20 Years 20 Years Life of House n/a Life of Carpet 60 Days (Labor included)

15 Years Life of Carpet 15 Years 15 Years 15 Years 15 Years Life of House n/a Life of Carpet 30 Days

10 Years 10 Years 10 Years 10 Years n/a n/a Life of House (Labor excluded) n/a Life of Carpet 30 Days

n/a 5 Years n/a 5 Years n/a n/a n/a n/a Life of Carpet 30 Days

L A M i n AT e

Star rating WearWarranty

Faderesistance

Stainresistance

Waterresistance

Locking System installation replacement

Warranty

50 Years 50 Years 50 Years 50 Years 50 Years Life of Floor 90 Days (Labor included)

30 Years 30 Years 30 Years 30 Years 30 Years Life of Floor 60 Days (Labor included)

25 Years 25 Years 25 Years 25 Years 30 Years Life of Floor 30 Days

15 Years 15 Years 15 Years 15 Years 30 Years Life of Floor 30 Days

10 Years 10 Years 10 Years 10 Years 30 Years Life of Floor 30 Days

C e r A M i C

Star rating WearWarranty

Faderesistance

Stainresistance installation replacement

Warranty

25 Years 25 Years 25 Years Life of Floor 90 Days (Labor included)

20 Years 20 Years 20 Years Life of Floor 60 Days (Labor included)

15 Years 15 Years 15 Years Life of Floor 30 Days

10 Years 10 Years 10 Years Life of Floor 30 Days

5 Years 5 Years 5 Years Life of Floor 30 Days

Flooring America® is more than just a flooring

specialty store. We are experts in flooring and

design. our staff is extensively trained and

completely dedicated to delivering customer

satisfaction backed by the most solid warranties

in the floor covering industry.

The combined national buying power of more

than 500 stores guarantees you low prices on

thousands of carpets and floors.

Plus, every Flooring America® store is locally

owned and operated – often for generations.

This ensures a truly unique level of personalized

service and expertise that you won’t find anywhere

else. our goal is that you find exactly what you

want and that your shopping experience leaves

you feeling fully confident in your purchase and

your choice in Flooring America®.

H A r D W o o D

Star rating WearWarranty

FinishWarranty

ManufacturingWarranty

Structuralintegrity installation replacement

Warranty

50 Years 50 Years 50 Years 50 Years Life of Floor 90 Days (Labor included)

30 Years 30 Years 30 Years 30 Years Life of Floor 60 Days (Labor included)

25 Years 25 Years 25 Years 30 Years Life of Floor 30 Days

20 Years 20 Years 20 Years 30 Years Life of Floor 30 Days

15 Years 15 Years 15 Years 30 Years Life of Floor 30 Days

L U X U r Y V i n Y L T i L e

Star rating WearWarranty

Fade & Stain

resistance

rip, Tear,& Gouge

resistance

WaterProof

LockingSystem installation replacement

Warranty

Life Life Life Life Life Life of Floor 90 Days (Labor included)

30 Years 30 Years 30 Years 30 Years 30 Years Life of Floor 60 Days (Labor included)

25 Years 25 Years 25 Years 25 Years 25 Years Life of Floor 30 Days

20 Years 20 Years 20 Years 20 Years 20 Years Life of Floor 30 Days

15 Years 15 Years 15 Years 15 Years 15 Years Life of Floor 30 Days

P U r s t o n e / e n G i n e e r e D S T o n e

Star rating WearWarranty

Fade & Stainresistance

rip, Tear,& Gouge

resistanceWater installation Light

CommercialreplacentWarranty

Life Life Life Life Life 5 Years 90 Days (Labor included)

n AT U r C o r A n D V i n Y L

Star ratingWear-

ThroughWarranty

Fade, Stain,Discolor

rip, Tear,Gouge, indent

installation replacementWarranty

25 Years 25 Years 25 Years Life of Floor 90 Days (Labor included)

20 Years 20 Years 20 Years Life of Floor 60 Days (Labor included)

15 Years 15 Years 15 Years Life of Floor 30 Days

10 Years 10 Years 10 Years Life of Floor 30 Days

5 Years 5 Years 5 Years Life of Floor 30 Days

The Five Star Selection System is an independent rating system designed to guide you in choosing the right floor for your needs. One to five stars indicate levels of performance and durability to ensure your satisfaction. Look for the Star Rating on all product labels.

The qualifications for each rating vary according tocharacteristics particular to each type of flooring.

Flooring America® exclusive

FiVe STAr Selection System

ultimate Five Star ratings are awarded only to

the best products in their category. These carpets and floors are all

performance tested to give you quality that surpasses the toughest

industry standards.

premium The Four Star collection offers a high

level of performance. These carpets and floors give you the high

standard of luxury and performance you desire. The Four Star

combination includes extended performance warranties.

best Our Three Star group offers the

broadest selection of performance-tested carpets and floors meeting

high standards for durability critical to busy families. These products

feature a wide selection of nationally known brands.

better The Two Star group contains an

impressive array of quality carpets and floors, in a wide range of colors

for any room. The collection offers a good value where performance is

desired but where budget restraints are also important.

good One Star carpets and floors are the most

economical solution where price is key. This basic product combination

offers the minimum level of performance at very affordable prices.