Five Fundamentals for IoT SuccessMarch 2017

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Table of Contents

Overview of the Five Fundamentals ...............................................................2

1. Shift to Service .........................................................................................3

2. Use the Cloud ...........................................................................................4

3. Plan to Scale ............................................................................................5

4. Automate, Automate, Automate................................................................6

5. Learn from Industry Best Practices ...........................................................7

Putting the Five Fundamentals into Action .....................................................8

About Cisco Jasper .......................................................................................9

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OVERVIEW OF THE FIVE FUNDAMENTALS

Today, businesses around the world are demonstrating that the Internet of Things (IoT) is more than just hype. IoT is having a powerful impact on a global scale across markets as diverse as agriculture, healthcare, robotics, transportation, utilities, and many more. With the limitless possibilities of IoT connectivity, we are completely rethinking how business is done and how we interact with the world around us.

Leading the IoT charge are innovative enterprises that are putting connectivity at the heart of their business strategies. How do they master the complex challenges of an IoT business? Successful companies focus on five fundamentals:

1. Shift to Service

2. Use the Cloud

3. Plan to Scale

4. Automate, Automate, Automate

5. Learn from Industry Best Practices

This guide highlights how real-world companies are leveraging these five fundamentals to transform business models that amplify value for customers, increase efficiency while lowering costs, and enable rapid global scaling of new services that drive recurring revenue.

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1. SHIFT TO SERVICE

To capture your share of the billion dollar IoT opportunity, you need a solid foundation, and it starts with rethinking how you do business. Cisco Jasper works with thousands of companies looking to launch, manage, and monetize IoT services. When they ask for the secret to success, we tell them all the same thing: the first step is realizing the Internet of Things is not about “things,” it’s about service. As connectivity is embedded into products (devices), business value shifts from the products themselves to the services you can deliver via those connected devices.

In this new connected world, customers will come to expect companies to deliver new services throughout the life of their products. The good news is that those services will become new sources of revenue for you.

Soon, every business will be an IoT business; it’s inevitable. Companies that prioritize the development and delivery of value-added connected services will have a competitive advantage.

CUSTOMER SUCCESS SNAPSHOT

Cantaloupe Systems use IoT services to help vending machine operators increase efficiency and profitability.

Their platform wirelessly connects more than 100,000 vending machines to provide services such as real-time inventory management. Their vending operator customers save money by routing maintenance crews only to machines in need of service, and purchase analytics help them optimize merchandising to meet consumer demands.

Read their success story >

The secret to success

in IoT is shifting value

from products to the

services you can deliver

via connected products

(devices)

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2. USE THE CLOUD

Real time. All the time. Those are fundamental concepts within IoT. Businesses need real-time visibility and control to manage connected services and ensure the best possible customer experience. Software-as-a-Service models delivered via the cloud are ideal for IoT businesses.

Companies are finding that cloud-based solutions do more than deliver critical advantages such as speed, efficiency, and global access. With the on-demand innovation of a cloud-based automated connectivity management platform, you can minimize costs to launch and manage IoT services, and streamline operations to cost-effectively scale to new markets.

As new functionality is made possible through the cloud, industries are embracing innovative business practices that improve operational efficiency, lower costs, and enable them to respond more quickly to evolving customer needs.

Topcon Precision Agriculture provides wireless sensors and connected services for heavy equipment to enable farmingbusinesses worldwide to react quickly to challenges and minimize costly impacts to productivity.

Telematics devices embedded in farm equipment deliver real-time data to remotely monitor machine performance, measure efficiency, and manage fleets. With devices deployed across 194 countries, Topcon can capture more and more actionable insight that benefits customers and opens up new service opportunities for the business.

Read their success story >

CUSTOMER SUCCESS SNAPSHOT

With a cloud-based

automated connectivity

management platform,

you can minimize costs

to launch, manage and

monetize IoT services

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3. PLAN TO SCALE

Whether you are a multinational corporation or a regional or niche player in your industry, you will need to scale your business if you want to thrive.

When you are ready to move into new markets, you don’t want anything to slow you down. As you build your IoT business, take time to think long term and anticipate success.

Choose solutions and alliances that enable you to seamlessly and cost-effectively support your future growth. You’ll want the agility to easily set up new connectivity services with network service providers anywhere you do business, as that can dramatically increase your speed to market. Also look for solutions that help you streamline operations, making it easier to scale your IoT services globally as customer demand dictates.

CUSTOMER SUCCESS SNAPSHOT

Prepare for successful

growth by choosing

solutions and partners

that enable you to easily

scale to new markets

Telular Corporation leverages IoT to accelerate growth, delivering real value with recurring services for connected home and building security, and transportation asset tracking.

Using strategic partnerships and an automated connectivity management platform, Telular rapidly transitions into new markets. They can efficiently use the same IoT platform interface across numerous network service providers for different countries. Simplifying operations helps Telular get up and running with new providers within a week for fast time to market.

Read their success story >

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4. AUTOMATE, AUTOMATE, AUTOMATE

IoT is proliferating at breakneck speed. The number of connected devices is quickly soaring into the tens of billions. Even if you deploy a modest 100,000 devices, for each one you’ll be responsible for managing connectivity provisioning, real-time engagement, support diagnostics, billing, and more.

Based on a decade of experience, Cisco Jasper has seen that to fully optimize performance and cost, an average device requires 100+ real-time actions per year. On that 100,000-device deployment, that means 10 million actions every year. At that scale, manual connectivity management processes are inefficient, costly, and simply impractical.

Automate every process possible to reduce resolution times and streamline operations, and make your business more responsive and cost-effective. It’s also a powerful way to free yourself to focus more time on new ways to meet customer needs, deliver more value, and scale your business.

SMART Watering Systems uses the power of IoT to automate and remotely manage the water management process for irrigation systems, helping businesses and municipalities save millions of gallons of water and reduce environmental impact.

Automation enables SMART Watering Systems to reduce costs, quickly collect data from the field and respond to real-time events, and ensure service reliability. They’ve been able to eliminate time-consuming manual processes, easily manage thousands of devices, and resolve issues remotely.

Read their success story >

CUSTOMER SUCCESS SNAPSHOT

Automation makes it

cost-effective and efficient

to manage millions of

actions across all your IoT

devices for connectivity

provisioning, monitoring,

diagnostics and billing

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5. LEARN FROM INDUSTRY BEST PRACTICES

It’s important to learn from best practices, even if the tips and inspiration come from different industries. In agriculture for example, companies like Semios are capitalizing on IoT to increase crop yields, preserve precious resources, and improve sustainability and profitability.

To unlock value in the “sharing economy,” Keaz delivers an IoT-enabled platform that helps businesses increase utilization of assets like corporate vehicle fleets, and even monetize those assets, all while reducing costs.

In healthcare, companies like Motech are using IoT to provide telecare that gives active seniors independence. The number of innovative ways IoT is transforming businesses to enable a host of new value-added services is amazing!

Motech’s CareClip uses connectivity to give seniors peace of mind with constant access to care and emergency services wherever they go.

Using a cloud-based IoT connectivity platform to manage thousands of deployed wearable devices helps Motech ensure accurate, real-time monitoring and activity analysis, and reliable two-way communications, emergency alerts, and more.

Read their success story >

CUSTOMER SUCCESS SNAPSHOT

Gaining insight from

success stories across

industries helps you

understand common

challenges of an IoT

business, and solutions

that can be invaluable to

your organization

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PUTTING THE FIVE FUNDAMENTALS INTO ACTION

As you develop your own IoT strategy, it’s useful to look at a variety of business cases. Each one will shed new light on the scope and scale of the IoT opportunity to determine what it can mean for your company. For more ideas and insights from leaders at the forefront of the IoT revolution, check out IoT success stories.

When you’re ready to get rolling, take advantage of the automated connectivity management platform that’s helping industry leaders make history — Cisco Jasper Control Center. From real-time visibility and remote diagnostics, to automated controls for rapid scaling, to detailed business intelligence for making profitable decisions, Control Center puts the power of the five fundamentals in your hands to run a successful, cost-effective IoT business.

GET STARTED WITH CISCO JASPER

Run reliable, secure connected services at the lowest cost with Control Center. Learn more about Control Center at www.ciscojasper.com, or watch the Control Center on-demand demo.

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ABOUT CISCO JASPER

Cisco Jasper is a global Internet of Things (IoT) platform leader. We believe that IoT is more than a smart thing, a great app, and a way to connect to the internet. It’s not about things, it’s about meeting the changing needs and expectations of customers with new services, experiences and business models that deliver bottom line growth.

For more than a decade we’ve been helping companies launch, manage and monetize connected IoT services to drive business transformation and deliver innovative connected services.

Companies of all sizes use Control Center, our automated connectivity management platform, to ensure the secure, reliable delivery of IoT services that enhance customer experiences and drive revenue.

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