first day essentials by student admin€¦ · first day checklist here’s a list of important...

FIRST DAY ESSENTIALSBY STUDENT ADMIN

FIRST DAY CHECKLIST

Here’s a list of important things for you to do on your first day:

1. Create your Monash Account

2. Update your Contact Details

3. Get your Monash College Student

ID Card

4. Check your Class Timetable

5. Check your Fee Statements

FIRST DAY ESSENTIALS

Follow step by step guide in the ‘FIRST DAY ESSENTIALS’booklet.

CREATE YOUR MONASH ACCOUNT

Go to mars.monash.edu

or scan this QR code

Scan the QR code for link to mars.monash.eduRefer to First Day

Essentials Book


Refer to First Day

Essentials Book

Continue

Complete all the

details as per your

application


}Enter your

personal

email

address as

per the

application


Refer to First Day

Essentials Book

Check your personal

email inbox for

Verification Email

from Monash

University Click on the link to

verify your email

address

1


Refer to First Day

Essentials Book

AFTER 24 HOURS

Check your personal

email inbox to receive

your Username and

Email address

details Click on the link to

activate your account

and set your password

2

SET YOUR MONASH PASSWORD

Refer to First Day

Essentials Book

Password requirements:

• Passwords must not contain

your username or any part of

your name

• Passwords that are at least 13

characters long do not require

any special characters or

numbers

• Passwords that are less than 13

characters require at least three

of the four categories of

characters:

Uppercase letters

Lowercase letters

Numbers

Symbols

• The minimum password length

is eight characters

Set your Monash Password:

https://www.monash.edu/esolutions/accounts-

passwords/your-monash-password

https://www.monash.edu/esolutions/accounts-passwords/your-monash-password

LOGIN AND SECURE YOUR ACCOUNT

Login to Monash email

via my.monash.edu

Secure your account with Monash MFA (Multi-factor

authentication)mfaoptin.monash.edu

Download Monash OKTA

Verify App

For more information scan here:You can also scan here:

MY.MONASH OKTA LOGIN PAGE

Next time you login to my.monash:

Please contact Service desk on

9903 2777

Do not delete the Okta Verify app!

If deleted, your account will be locked.

HOW TO CHECK YOUR EMAIL

Go to my.monash.edu and click on

Email

Please remember to always

include your Monash

Student ID Number and

your Name in all email

inquiries, where applicable.

https://my.monash.edu/

CREATING YOUR MONASH ACCOUNT

I forgot my

password.

I am unable to

create my

account.

The link I

received to set

up my

password has

expired.I have an error

page/message.

My login

is not

working.

E-SOLUTIONS SUPPORT

Email: [email protected]• In the email subject line, put ESL3626 together with

your Monash ID number, your Name and Course details

i.e. Monash English/ MEB Dip/ MEB Uni;

• In the email, include what the technical issue is; your

contact number including area code as well as a suitable

time when a support team member can contact you and

assist;

• You also need to attach a copy of the Photo Identification

to the email.

Phone number: +61 3 9903 2777• Operation hours: Monday – Friday:

9.00am - 5.00pm AEST

• Prepare your Monash ID number

If you have any technical issues with creating your Monash Account or accessing the

VPN, you need to contact eSolutions team in Monash University via:

mailto:[email protected]

FIRST DAY CHECKLIST





ID Card



UPDATE YOUR CONTACT DETAILS

After you receive your

login, go to Monash

Web Enrolment

System (WES)

my.monash.edu/wes/

or Scan the QR code

Refer to First Day

Essentials Book

https://my.monash.edu.au/wes/

UPDATE YOUR CONTACT

DETAILS (OFFSHORE -

OUTSIDE AUSTRALIA)

Update your Postal Address and

Home Address together then click

Submit Changes.

You may

leave this

‘Care of:’

part blank

UPDATE YOUR CONTACT

DETAILS (ONSHORE –

IN AUSTRALIA)

Update your Postal Address and

Home Address together then click

Submit Changes.

You may

leave this

‘Care of:’

part blank

Leave this ‘Outside

Australia - Country:’

part blank

Leave this ‘Outside

Australia - Country:’

part blank

UPDATE YOUR CONTACT DETAILS

For example:

Apartment Unit No: 123

Apartment Building No: 888

Should be written as:

123 / 888 City Lane

Melbourne

VIC 3000

Under 18 year old students:

• If you are with Monash Guardian,

your postal address will be updated

in the system

• If you are not with Monash

Guardian, please contact Student

Administration via email

([email protected]

u.au) to update your current postal

address.

Refer to First Day

Essentials Book

For over 18 year old:

Both of your Postal and Home addresses

must be in Melbourne and include the

following details:

Apartment Room No. / Unit No.

Street Number & Street Name

Suburb

State and Postcode


FIRST DAY CHECKLIST





ID Card



GETTING YOUR STUDENT ID CARD

First, make sure your

postal address has been

updated successfully

Apply your ID card on

Monday – week 1 of

teaching period

If you have a Monash

Student ID Card (M-Pass),

you do not need to apply

it again.

Monash Web Enrolment System (WES) my.monash.edu/wes/

Refer to First Day

Essentials Book

3. GET YOUR

MONASH ID

CARD



Step 4. Verify your

identity

(i.e. Passport photo page)

Step 5. Upload your individual photo

Tips for you:

No hat or other non-religious head coverings

No sunglasses

No reflection on glasses

No shadows over your face or red eyes

Use a plain or light coloured background

Coloured photo (no black and white or grey

photo)

Step 6. Verify that your ID

name and postal address are

correct

Delivery Method:

‘Receive by mail’

Refer to M-

Pass Booklet

For Onshore students (in

Australia): it is approximately take

up to 2 weeks. Please contact

Student Administration if you have

not yet received it over 2 weeks time.

For Offshore students (outside

Australia): your ID card will be

mailed (post) later once you arrive in

Melbourne for your studies.


Refer to M-Pass

Booklet

M-Pass Guideline Booklet

or Scan the QR code

FIRST DAY CHECKLIST





ID Card



CHECK YOUR TIMETABLE AND ATTENDANCE

Go to the Monash Allocate+

https://www.monash.edu/timetables/allocate/login

Scan the QR code for Allocate+Refer to First Day

Essentials Book

https://www.monash.edu/timetables/allocate/login

CHECK YOUR TIMETABLE AND VIRTUAL CLASS

Refer to First Day

Essentials Book

Class timetable will be available

on Friday of Orientation Week

after 5.30pm (AEST)

Virtual class details (Zoom) will be sent by your

class teacher to your Monash email account

at 9:30am (AEST) on your first day of class

HOW TO CHECK YOUR ATTENDANCE

To check your attendance record,

please send an email to

student.admin@monashcollege.

edu.au from your Monash Email

Account.

If you are absent from classes due

to a medical reason:

1. visit a doctor / medical centre to

examine your condition

2. ask for Medical Certificate

3. complete the Absence Form

4. submit it together with a copy of

the Medical Certificate to

Student Administration at the

Reception on your campus or via

email

5. you must keep a copy of the

Medical Certificate for yourself

The Monash College

Attendance Policy is available

via the Monash College website:

monashcollege.edu.au/policy


https://www.monashcollege.edu.au/policy

FIRST DAY CHECKLIST





ID Card



CHECK YOUR FEE STATEMENTS & PAYING FEES

Go to Web Enrolment System


Outstanding

amount fee

Methods of

payment

Refer to First Day

Essentials Book

Please always

remember to include

your Monash Student

ID Number when

paying your school

fees



If you receive a

warning about fee

payment, please

make sure you make

any overdue

payments on time

to avoid being

BLOCKED.

Your Monash access will become BLOCKED if

you do not:

• Pay your fees on time (by the due date)

• Pay your library fines

• Pay outstanding campus / homestay

accommodation fees / guardianship fee, etc.

If your Monash access is BLOCKED:

× You won’t have access to Monash facilities

× Your timetable access will be blocked

× You won’t receive any academic documents

× You are not complying with your student visa

conditions


We do not offer

discounts on fees.

NEVER give a

stranger your bank

details or money for

your fees.

Be aware of fraudulent activity!

WHAT WE HAVE COVERED TODAY?

1. Create your Monash

Account


3. Get your Monash College

Student ID Card


It will be available on Friday of

Orientation Week after 5.30pm


It will be available on Tuesday

(week 1)

STUDENT ADMIN TEAM (CLAYTON)

Visit lms.monashcollege.edu.au and log in

with your Monash Account to find out how

Student Admin can help you.

Clayton Campus

Address: 49 Rainforest Walk

Clayton, Victoria, 3800

Phone: 9903 8800

Hours: Monday – Friday, 9AM – 5PM

Tania Jones

Student Administration Officer

(Clayton Campus)

Wasika Munasinghe

Fees & Sponsorship Coordinator

(City and Clayton Campuses)

If you need help, please email:

[email protected]

Fees and Sponsorship enquiries:

[email protected]



STUDENT ADMIN TEAM (CITY)

Visit lms.monashcollege.edu.au and log in

with your Monash Account to find out how

Student Admin can help you.

City Campus

Address: Level 3, 222 Bourke St,

Melbourne, Victoria, 3000

Phone: 9903 8800

Hours: Monday – Friday, 9AM – 5PM

Jenny Cui

Senior Student Administration Officer

(City Campus)

Steffi Balian


(City Campus) If you need help, please email:

[email protected]

Fees and Sponsorship enquiries:

[email protected]

Penny Vosinaki


(City Campus)



first day essentials by student admin€¦ · first day checklist here’s a list of important...

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