FINANCIAL AFFAIRS’ EMPLOYEE RECOGNITION – BRAVO

REDESIGN CO

MM

ITTEE MEM

BERS

Grant Accountant II

Admin Systems Specialist I

Financial Affairs Coordinator

Disbursements and Travel Specialist II

Budget Analyst III

Accountant I

Grants & Contracts Financial Services

Mgmt Reporting Admin Systems

Financial Services/Bursar

Disbursements & Travel Services

Budget Planning and Development

Accounting Services

Gloria Alanis

Marta Petiton

Julie Alley

Robyn Rigney

Brenda Clarke

Priscilla Ybarra

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Inventory Clerk III

Capital Assets & Inventory

Olinda OngayPayroll Specialist I

Payroll Services

Lori Contreras

Your BRAVO Redesign Team With assistance provided by Candy Schlueter and Joseph King

GUIDIN

G PRINCIPLES AN

D THE NEW

BRAVO!

AWARD

Employee Recognition Program Redesign – BRAVO and the Business Affairs’ Guiding Principles

The new Financial Affairs Rowdy Bravo Award (BRAVO) is based on the

Business Affairs Brand: Your Partner for Successful Solutions

Brand Promise: We are committed to helping you achieve your goals through excellence in service — every person, every day, every job. Each nomination must meet at least one of the Business Affairs Guiding Principles :

- We RESPECT and care for each other; - We PARTNER to deliver excellent service; - We VALUE and empower people; - We CREATE positive change; and - We DO the right thing.

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FINAN

CIAL AFFAIRS EMPLO

YEES ARE THE BEST!Define BRAVO Employee Characteristics

WHO IS A BRAVO EMPLOYEE?

A person who is a contributor to the success of Financial Affairs, Business Affairs and the university community in any number of ways

A person who embraces the Business Affairs Guiding Principles

A person who embodies the BRAVO attributes (identified on next slide)

These employees represent the spirit of the Financial Affairs BRAVO program.

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WHAT IS BRAVO

! AND W

HAT DOES IT STAN

D FO

R?BRAVO- B (We Partner to Deliver Excellent Service)

B – behavior, bountiful and brave;Behavior reflective of EXCELLENT customer

service, manners, and performance

Bountiful and giving of their time (helpful, inventive, sharing knowledge); PARTNERING

Brave/courageous in thinking outside the box

BRAVO – R (We Respect and Care for Each Other)

R – recognizes, RESPECTFUL and Responsive; Recognizes need and takes initiative

Respectful towards everyone

Responsive to fellow employees and customers

BRAVO – A (We Create Positive Change)

A – adaptability, actively and attitude; Adaptability/Ability to adapt to changes

Actively engaged in pursuing and producing the best; imaginative and CREATIVE

Attitude that embraces positive change and supports our mission

BRAVO – V (We Value and Empower People)

V – value, vested and volunteers; VALUE the contributions of others

Vested interest in staff development/self improvement

Volunteers time and knowledge

BRAVO – O (We Do the Right Thing)

O – objective, observant and operates; DO THE RIGHT THINGObjective and fair

Observant and compliant with policies and procedures

Operates within ethical boundaries

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WHO

CAN BE N

OM

INATED?

BRAVO – Nomination Eligibility / BRAVO Gold Star

WHO IS ELIGIBLE FOR NOMINATION Any Financial Affairs employee up to, and

including, directors

Nominations can be for individuals or teams

Every nomination will be acknowledged with a BRAVO Gold Star; nominee, nominator and supervisor will receive notification when an employee has been nominated

EVERY Nominee will receive BRAVO Gold Star (sent to supervisor to present to employee)

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SNAPSHO

T OF N

OM

INATIO

N FO

RM

Snapshot of BRAVO Nomination Form. Please check out the Website at your convenience.

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NO

MIN

ATION

PROCESS

BRAVO – Nomination / Recommendation Process

Anyone (Financial Affairs employee, UTSA employee, students) can submit a nomination for a Financial Affairs employee (individual or team) doing something which nominator feels should be recognized

A nominee may receive more than one nomination during each nomination period

One of the biggest changes to the program is the Nomination formMonthly emails will be sent to ALL Financial Affairs employees during each 3-month period as a reminder to submit nominations Submit Nomination(s) using the online Nomination form at anytime throughout each nomination period

Nominee must meet a minimum of ONE of the Criteria/Attributes identified earlier in this PPT and on the Nomination FormEach nominator will receive an automatic acknowledgement when nomination is submitted

Financial Affairs ASO (Candy Schlueter) will monitor the Financial Affairs email weekly to check for nominations

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EVERY Nominee will be presented a “BRAVO Gold Star” from their department director.

1st Quarter:  (September – November)Review of nominations and Recognition will take place in December 2nd Quarter: (December – February)Review of nominations and Recognition will take place in March 3rd Quarter:  (March – May)Review of nominations and Recognition will take place in June 4th Quarter: (June – August)Review of nominations and Recognition will take place in September

NOTE: Nominations can be submitted at any time during the 3 months; the recognition of the top 2 nominees will take place during the following month (see above bullet for nomination and recognition/presentation schedule)

Supervisor will receive email indicating his/her staff person has been nominatedNominator will receive a “thank you for submitting a nomination” email

NOMINATION PROCESS

THE NEW

USER-FRIEN

DLY NO

MIN

ATION

FORM

BRAVO – Nomination Form

NEW NOMINATION FORM (on Financial Affairs website)

More user-friendly; less intimidating; less time-consuming than previous programs Check boxes are provided along with a section for nominator to provide specific details to support the nomination

Clearer description of nomination criteriaIdentified on the actual Nomination Form as well as in the program description

Selection boxes to match criteria/attributes for nominationClick and select” the criteria/attributes that nominator feels apply to this specific nomination

Additional details pertaining to nomination are to be entered in the Description box on the form

Click here to access the Nomination Form

ANY day is the right day to submit a nomination!

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THE UN

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BRAVO – Recommendation / Selection Process

Recognition Selection Committee will consist of 5 Financial Affairs employees:

3 Non-Supervisor (one from the Redesign Committee)

2 supervisors Committee members will serve for one year (4

quarterly presentations)Recognition Selection Committee will perform the

following functions, with the assistance of ASO II (Candy Schlueter):

Review all nominations received during nomination period

Recommend top 2 nominations for the BRAVO Award, and forward those onto Associate VP for Financial Affairs. This process will be based on “strength” of nominations (this is where the additional information provided in the Description Box on the Nomination Form will be very helpful)

Associate VP for Financial Affairs will review the top 2 nominations forwarded by the Recognition Selection Committee and decide which one will receive the BRAVO Award

Top 2 nominees will receive a Rowdy Dollar Card

How will winners be recognized?

BRAVO winner will receive a Financial Affairs shirt plus a Rowdy Dollar card to be used at any venue across campus (Gift cards are taxable income to employees)

BRAVO winner will also receive a framed certificate Certificate will be prepared by Financial Affairs ASO

II (Candy Schlueter) BRAVO winner will receive a copy of their

nomination

The runner up will receive a Rowdy Dollar card to be used at any venue across campus

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BRAVO AWARD RECIPIENT SELECTION PROCESS

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BRAVO – – Award Presentation Process

Recognition / PresentationWhat makes for a good celebration?

Food, recognition, group involvement, a “party” atmosphere

How will the recognition/presentation take place? Department Director will be notified in

advance to assist in planning Department Director will provide celebratory

goods (food, cookies, etc.)

Associate VP for Financial Affairs, ASO II and Communications Manager will join the recognition

Award, certificate and balloons will be presented to winner in front of fellow teammates

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Recipient’s name will be posted to the Financial Affairs’ website; with one or two lines of their nomination - identifying the Guiding Principle attributes that contributed to their selection as the BRAVO Award winner

BRAVO AWARD PRESENTATION PROCESS

Acknowledge your fellow Financial Affairs employees by submitting a nomination for a job well-done!

BRAVO CERTIFICATE

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The University of Texas at San Antonio

BRAVO Presented to

Staff Name Congratulations! Financial Affairs recognizes you for your outstanding

achievements!

You are being recognized for exemplifying the Business Affairs Guiding Principles of Partnering to deliver excellent service.

_____________________________________________________ ___________________________________________________ Manager’s Name Lenora Chapman, Interim Associate VP, Financial Affairs

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Questions?

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Contact Candy Schlueter x 4210 or Joseph King x 7041 if you have any questions on the BRAVO Employee Recognition program.