final ppt of mis
TRANSCRIPT
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Presentationon order entry
system
Presented By:Ruchi Prajapati
Priyanjali Daga
Prarthana Roy
Prabhat kumar
Rakesh Patel
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Order processing system
Processing an order from entry todelivery, including traditionalaccounting transactions
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Order Processing Systems
Order entry
Sales configuration
Shipment planning
Shipment execution
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Order Processing Systems(continued)
Inventory control
Invoicing
Customer relationship management
Routing and scheduling
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Order Processing Systems(continued)
Order entry system: captures the basic dataneeded to process a customer order
Sales configuration system: ensures that theproducts and services ordered are sufficientto accomplish the customers objectives andwill work well together
Shipment planning system: determines whichopen orders will be filled and from whichlocation they willbe shipped
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Order Processing Systems(continued)
Shipment execution system: coordinatesthe outflow of all products from the
organization, with the objective ofdelivering quality products on time tocustomers
Inventory-control system: updates the
computerized inventory records to reflectthe exact quantity on hand of eachstock-keeping unit
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Order Processing Systems(continued)
An invoicing application looks up the full nameand address of the customer, determines whetherthe customer has an adequate credit rating,automatically computes discounts, adds taxesand other charges, and prepares invoices andenvelopes
Customer relationship management (CRM)
system: helps a company manage all aspects ofcustomer encounters, including marketing andadvertising, sales, customer service after the sale,and programs to retain loyal customers
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Diagram of an Order
Entry System
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Customer
Order entry/
sales configuration
Shipmentplanning
Routing
Scheduling
Shipment
execution
Invoicing
Finishedproduct
inventory
Customer order in person or via
mail, phone, EDI, internet
OrdersPlanned
shipments
Planned
shipments
& routes
Pick list
Shipped orders
Inventory status
Products
Invoice
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An order entry system is a set of procedures to input thewho, what, where, when and how of a customer orderinto the database. It is an input operation. Entering thedata accurately at minimum cost is the main objective.
Order entry systems design is to use on-line terminals atwhich sales department personnel enter order data byfilling in blanks in a formatted display screen. Hence can
be detected at the time of data entry. The ideal systembeyond this type of entry system is to simply receive amachine readable purchase order from the customer.
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The purpose of setting up of an orderentry system is to help you process and
keep the track of your customer orders.A good system simplify the buying process
of your customers based on an analysis oftheir buying habits and practices as theydeal with of your businesses. Morespecifically, it must recognize areas in theordering process that hinders the buyingdecisions and then offers the solutions toremove these obstacles permanently.
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Avoid manual tasks and time lost rekeying data
Reduce delivery delays and mistakes Integrate the quoting to cash process
Increase customer satisfaction and retention withfaster fulfillment
Reduce the operating cost of making sales
Allow for up-selling and cross-selling at the point oforder placement
Analyze which orders are most important andprioritize them
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Routinely records sales orders
Provides sales-tax data to the general ledger
system for posting to taxing agency accounts
Tracks the sales made by each sales person
Provides information to the shipping
department
In online order entry system,immediately verifycustomers credit and inventory levels
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