Lectures For First Year Tourism

Students ٢٠٢٠

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Lecture One A. Read and practice the following conversation:

Ahmed: Oh, look. There's a talent show on Saturday. Let's enter. Magi: I can't enter a talent show. What can I do? Ahmed: You can cook really well. Magi: Oh! Thanks…But you can, too. Ahmed: Well, no. I can't cook at all – but I can play the piano. Magi: So maybe we can enter the show. Ahmed: Sure. Why not? Magi: OK. Let's start to practice tomorrow! Answer the following questions about the conversation above: ١. What did Ahmed tell Magi?

٢. Why can't Magi enter the show? ٣. What can Magi do very well?

٤. Can Ahmed cook very well, too?

٥. What can Ahmed do very well?

٦. What did Ahmed suggest?

٧. Did Mona agree? ٨. When will they start practice?

B. Read the text, and then do as required by each question: Tourism plays an import role in تلعـب دورُا هامـا ُ◌ the economies اقتصـاد of many countries especially in Europe. Revenues العوائـد from tourism industry make a substantial contribution towards مسـاهمة تسـهم

of trade in many countries. It plays a larger role األثار غیر المرغو�ة reducing unfavorable balances فعالة فيin the economy of many underdeveloped نـامي nations in Africa and the Caribbean. In ١٩٨٣, over five million Americans visited Europe and the Mediterranean spending almost $٤.٥ billion. Overall, while foreign visitors ,١٩٨٣ billion dollars in ١٤$ ten million US travelers spent about إجمـاالُ to the United States, numbering almost صـل عـددهم� $٨ million, spent over $١١ billion dollars. Americans spend more money in Western Europe than in any other single area. The United Kingdom is still the uncontested front-runner with لهــا قصــب الســبق American tourists. France, Germany and Italy are the next most traveled countries. We hope that Egypt becomes one of the great tourist destinations وجهـات سـ�اح�ة in the Middle East in the near future, a goal for which the Egyptian government spares no effort to achieve. ال تـدخر جهـدا لتحق�قـة New hotels and tourist resorts .are always improving تسـه�الت are built everywhere in the county. Tourist services and facilities منتجعـاتGood roads are being extended وتمـدتمهـد to tourist areas to make it easy and comfortable to reach there. الوصول إلى هناك [Marghany, Special English for Tourism, Book ٢:١٧] ١. UAnswer these questions from the text U: a. How does tourism affect the economies of countries? b. What is the most favorable tourist destination for US tourists? c. How many US tourists did Europe and the Mediterranean receive in ١٠٨٣? d. How much did US tourists spend in Europe and the Mediterranean in ١٩٨٣? e. Where do US tourists spend more money? ٢. UMark the following statements (√) or X). Correct the false ones:

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a. Germany and Italy are the most visited European countries. b. The Egyptian government is uninterested in the development of tourism. c. Over ١٥ million US travelers abroad spent about ١٤ billion dollars in ١٩٨٣. d. Foreign visitors to the States numbered ١٤ millions in ١٩٨٣. e. Visitors to the States spent over $١١ billion in ١٩٨٣.

E. UMark the appropriate words in brackets in the sentences below:

١. [The – A – An] moon goes round the sun. ٢. I wrote my name [in – at – on] the top of the page. ٣. [A – an - …] bread is usually made from flour. ٤. Mona lives at [a – an – the] small village in Giza. ٥. No, thank you. I've just eaten [a – an – the] apple. ٦. This is a [man's – men's – mens] clothes shop. ٧. [Nouras - Noura's – Nouras'] wedding party was very great. ٨. Please add [a –an – some] more milk to my tea. ٩. The [teachers – teachers' – teacher's] room is on the second floor. You can meet them. ١٠. The guests are happy with [they – their – them] accommodation. ١١. The guest was pleased because [he – him – his] found a good room at the hotel. ١٢. When the guests arrived at the hotel, every one was ready to help [they – their – them]. ١٣. When the lady entered the hotel, [she – her – hers] asked to see the manager. ١٤. The guest left [he – him – his] luggage at the lobby and went to the restaurant. ١٥. The guest insisted on carrying his bag [he – him – himself].

F. UTranslate the following into Arabic U:

Tourism plays an import role in تلعب دورُا هاما ُ◌ the economies اقتصاد of many countries especially in Europe. Revenues العوائد from tourism industry make a substantial contribution towards مساهمة تسهم

.of trade in many countries األثار غیر المرغو�ة reducing unfavorable balances فعالة في

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Lecture Two A. Read and practice the following conversation:

Maha: Are you going to do something exciting مثیر لالهتمام this evening? Nada; Well, I'm going to celebrate حتفل� my birthday. Maha: Fabulous! When is your birthday, exactly? Nada: It's November ninth – Thursday. Maha: So what are your plans? ما هي خططك Nada: My friend Ameena is going to take me to �طحبص a restaurant. Maha: Is she going to order طلب� a cake? Nada: Yeah, and the waiters جرسون are going to sing "Happy Birthday" to me. It's so

embarrassing! مثیر Maha: Then, many happy birthdays to you, Nada. UAnswer the following questions about the conversation above: ١. What does Maha and Nada? ٢. What is Nada going to do? ٣. When is Nada's birthday exactly? ٤. What are Nada's plans for her birthday? ٥. When is your birthday? ٦. Do you celebrate your birthday? Where? ٧. Where is Nada going to celebrate her birthday? ٨. Who invited Nada to the restaurant? ٩. What is Nada going to order for her birthday party? ١٠. What are the waiters going to do to Nada? ١١. What did Maha wish Nada?

C. UComplete the conversations choosing the correct verb formsU: ١. What ……….. you …….. … for Halloween? [do - does] I don't know. I……… anything special. [not do – doesn't do] ٢. Well, Pat and I ………………a party. Can you come? [have - has] Sure, I can come. Where will you ………the party? [do - make] ٣. It………………………… at Pat's house. [be – will be] ٤. What time will the party ……………..? [start - starts] At ٧,٠٠. And it …………………. around midnight. [end – will end] ٥. Who did you ………………….? [invite - invited] We ……………………….all our good friends. [asks – will ask] D. URead the text below, and then answer the questions below: The Coptic Museum in Cairo is located قـع� inside the ruins قا�ـا� of the Roman Babylon Fort حصـن in

Maser El-Qadema in Coptic Cairo center, an area which is full of Coptic Churches and Chapels like the famous Hanging Church and the Church of St Barbra. The Coptic Museum today consists of two major sections: the old section established by أسسـه Smeka Pasha and the new section that consists of two floors which was opened for the public جمهـور in ٢٠٠٦ by President Hosni Mubarak after a huge renovation تجديـد. Its cost reached كلفـة million pounds because the ٣٠ more than وصـلت

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museum was affected badly by the earthquake تضـرر ضـررُا بل�ـغ that struck زلـزال The .١٩٩٢ Egypt in ضـربmuseum displays around ١٦٠٠ items collected جمعـت from various regions أقـال�م around Egypt, and which go back to .different centuries in the Coptic history of Egypt تعود إلى

[Raslan, English for Tourism: Special English Course for Tour Guiding Students, Book ٢:٥٢]

١. UMark the following statements (√) or (X). Correct the false ones U: a. The Coptic Museum is found in Islamic Cairo center. b. The displays in the Coptic Museum represent different Coptic centuries in Egypt. c. The renovation of Coptic Museum cost thirty million dollars. d. The old Section of the Coptic Museum was established by the emperor August. e. The new section of the Coptic Museum was opened in ٢٠٠٦ by President Nasser. ٢. UReread the text, and then answer the following questions U: a. The Roman Babylon Fort is located in …………………………………………. b. The Coptic Cairo center is full of ………………………………………………. c. The old section of the Coptic Museum was establish by ………………………. d. The Museum display around ١٦٠٠ items collected from ……………………….. e. The Coptic Museum was renewed because it was ……………………………… ٣. UReread the passage above and then answer the following questionsU: a. Where is the Coptic Museum in Cairo located? b. Who is the founder of the old section of the Coptic Museum in Cairo? c. When was the Coptic Museum struck by an earthquake? d. How many items does the Coptic Museum in Cairo display? e. Why is the Coptic Museum in Cairo important? E. UMark the appropriate words in brackets in the sentences below:

١. [The – A – An] moon goes round the sun. ٢. I wrote my name [in – at – on] the top of the page. ٣. [A – an - …] bread is usually made from flour. ٤. Mona lives at [a – an – the] small village in Giza. ٥. No, thank you. I've just eaten [a – an – the] apple. ٦. This is a [man's – men's – mens] clothes shop. ٧. [Nouras - Noura's – Nouras'] wedding party was very great. ٨. Please add [a –an – some] more milk to my tea. ٩. The [teachers – teachers' – teacher's] room is on the second floor. You can meet them. ١٠. The guests are happy with [they – their – them] accommodation. ١١. The guest was pleased because [he – him – his] found a good room at the hotel. ١٢. When the guests arrived at the hotel, every one was ready to help [they – their – them]. ١٣. When the lady entered the hotel, [she – her – hers] asked to see the manager. ١٤. The guest left [he – him – his] luggage at the lobby and went to the restaurant. ١٥. The guest insisted on carrying his bag [he – him – himself].

F. UWriting Practice U: The area of Maser El-Qadema in Coptic Cairo Center is full of churches and chapels like the

famous Hanging Church and the Church of Saint Barbra. As a tour guide, describe صـف one of these ancient monumentsأثـار to a group of tourists you are accompanying. في صحبتك

G. UTranslate the following paragraph into Arabic U:

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The first section of the old Coptic Museum, the visitor goes to, is called the Ahnasya section. Ahnasya is a town near Beni Sweif to the south of Cairo. Some Coptic monuments which go back to the third and fourth centuries AD were discovered there.

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Lecture Three

A. Read the passage and answer the questions below: Tourism presents an excellent opportunity Travel industry is .أصحاب الصناعات for new entrepreneurs فرصةthe largest employer states in the USA. The travel-tourism industry has shown ٣٣ in over موِظف مشغلto generate القدرة over the years that it has the ability أظهرت new business opportunities when the إطالقrest of the economy is in a slump في حالة ر�ود. For that reason السبب alone, travel tourism is now considered ُتعتبر the nation's third largest retail sales industry and the second largest مب�عات التجزئةprivate خاص employer. It is no wonder that travel is now the biggest consumer category ال عجب مجموعةon the World Wide Web. Globalization استهالك�ة has changed the orientation العولمة of توجهcompanies in response to الشر�ات which have ,الحدود and borders العوائق barriers سقوط the falling استجا�ة لـopened new career/business opportunities.

١. UMark the following statements (√) or (X): a. Tourism presents excellent opportunities for old industries. x b. Travel-tourism is the greatest employer in Egypt. x c. Travel-tourism is the nation's second largest retail sales industry. x d. Travel-tourism is the third largest private employer in America. x e. There are over ٣٣ employers in the USA. x f. Travel is the biggest retail consumer on WWW. √ g. Globalization increased travel world wide. √ h. Companies changed their strategies in response to globalization. √ h. Globalization has opened new business opportunities. √ i. In response to falling barriers travel companies changed their orientations. √

٢. UChoose the best completions a, b or c to complete the following sentencesU: a. Globalization has changed ……………………………………………………………… ١. new business opportunities. ٢. the orientations of companies. ٣. barriers and borders. b. In repose to falling barriers companies changed their ……………………………… ١. orientations. ٢. careers. c. business opportunities. c. Tourism presents excellent opportunities for ………………………………………… a. over ٣٣ states in the USA. b. new industries. c. the largest employers. d. Travel-tourism has shown over the years the ability to generate ……………………… a. new business opportunities. b. the largest employer in over ٣٣ states in the USA. c. excellent opportunity for new entrepreneurs. e. When the rest of the economy is in a slump, travel tourism ……………………………. a. provides opportunities for new entrepreneurs. b. provides new business opportunities b. is the biggest consumer category.

٣. UComplete the following sentences from the passageU: a. Travel is now the biggest consumer category on ….the World Wide Web ……

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b. Travel-tourism has the ability to create new opportunities when ….the rest of the economy is in slump … c. Travel is now the biggest ………consumer category on the World Wide Web ………. d. Travel industry is the largest employer in ………... over ٣٣ states in the USA …………… e. Companies have changed their strategies in response to …. the falling barriers ……..

٤. Answer the following questions: a. What does tourism offer? Tourism offers excellent opportunities for new entrepreneurs. Tourism offers excellent business opportunities. b. What has the travel-tourism industry shown? It has shown an ability to generate new business opportunities

B. Mark the appropriate words in brackets in the sentences below:

١. [The – A – An] moon goes round the sun. ٢. I wrote my name [in – at – on] the top of the page. ٣. [A – an - …] bread is usually made from flour. ٤. Mona lives at [a – an – the] small village in Giza. ٥. No, thank you. I've just eaten [a – an – the] apple. ٦. This is a [man's – men's – mens] clothes shop. ٧. [Nouras - Noura's – Nouras'] wedding party was very great. ٨. Please add [a –an – some] more milk to my tea. ٩. The [teachers – teachers' – teacher's] room is on the second floor. You can meet them. ١٠. The guests are happy with [they – their – them] accommodation. ١١. The guest was pleased because [he – him – his] found a good room at the hotel. ١٢. When the guests arrived at the hotel, every one was ready to help [they – their – them]. ١٣. When the lady entered the hotel, [she – her – hers] asked to see the manager. ١٤. The guest left [he – him – his] luggage at the lobby and went to the restaurant. ١٥. The guest insisted on carrying his bag [he – him – himself].

C. Translate the following into Arabic:

a. It is expected that the economics of the ٢١st century will be dominated by three main industries. Information technology, telecommunications and tourism.

من المتوقع أن تسود اقتصاد�ات ثالث صناعات رئ�س�ة وهي: تكنولوج�ا المعلومات ، االتصاالت والس�احة. .

b. Tourism is one of the few industries that can offer exciting, challenging and varied careers.

مل ش�قة ، محفزة ، ومتنوعة.الس�احة هي إحدى الصناعات القلیلة التي �مكن أن تقدم فرص ع

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Lecture Four

A. Read the following text, and then answer the questions below: Hospitality management is all the services and facilities إدارة الضـ�افة to a guest الُمـوفرة المقدمـة provided تسـه�التin an environment whose aims are to provide comfortable, suitable accommodation and safe , إعاشـةcatering التمـو�ن services, i.e. safe food and drinks in a friendly hospitable and pleasing manner مضـ�افto whoever needs such provisions to reduce complains خــدمات and waste تقلیــل الشــكاوى of إتــالفresources Hospitality industry also provides supplementary . المـوارد services such as car hire مكمـل إ�جـارservices and telex and other e-mail services, recreational ترف�ـه services, laundry services and غسـیلsecurity services. However it is to be noted that all these services have to be paid for . مدفوعـة األجـرExamples of hospitality establishments are hotels, motels, guesthouses, catering مؤسســـاتestablishments and restaurants as well as hospitals and health centers. The nature and طب�عـةstructure of hospitality management can be compared بن�ـة with out culture and tradition تقـارن of تقالیـدproviding a sleeping area and eating during a relative's visit.عند ز�ارة قر�ب

١. UMark the following statements (√) or (x):U a. Hospitality management aims at providing services to guests in a friendly way. b. Hospitality management is all the services provided to workers and employers in hotels. X c. Safe catering means unsafe food and drinks. d. Hospitality services should be provided in a friendly manner to increase complaints. X e. Hospitality services doesn't include recreational services. X f. Supplementary services provided by hotels aim at making the guests' accommodation easy. g. Supplementary services include bed and breakfast. X h. Hospitality establishments include hotels, motels, guesthouses, and restaurants. i. Catering establishments are responsible for providing security and recreational services. X j. Whenever a relative visits us, we usually provide him with a sleeping area and food for eating. ٢. UChoose the best completions to the statements below U: a. Hospitality management aims at ……………………………………………………………………… ١. facilitating tourists' travel from place to place. ٢. helping tourists visit the zoo and the pyramids ٣. providing comfortable accommodation and safe catering services. b. Hospitality establishments include …………………………………………………………………… ١. schools and universities ٢. hospitals and health centers. ٣. hotels, motels, guest houses and restaurants. c. Supplementary services provided by hospitality establishments include ………………….. ١. car rentals, recreational services, laundry and security services. ٢. hospitals and health centers. ٣. providing comfortable accommodation. d. Entertaining ………………………………………………………………… a relative means استضافة ١. sending him food and drink. ٢. giving him some money to buy food and drink. ٣. providing him with full accommodation. e. Hospitality management includes ………………………………………………………………….. ١. hotels, motels, guesthouses and restaurants.

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٢. providing the guest with all accommodation facilities in a friendly way. ٣. asking the guest to pay for the services provided to him. f. Recreational services provided to guests aim at ………………………………………………… ١. making them pay for the service. ٢. providing comfortable accommodation. ٢. making their stay more pleasant. b. Catering establishments are responsible for …………………………………..

١. securing the guests against dangers. ٢. providing safe foods and drinks (provisions). ٣. securing comfortable accommodation.

g. Supplementary services are provided to the guests ……………………………………………… ١. for free. ٢. for love. ٣. in return of some money. h. Hotels and motels are ………………………………………………………………………….. ١. lodging establishments. ٢. supplementary services provided to guests. ٣. recreational facilities provided to guests. i. Safe catering means supplying guests with…………………………………………… ١. safe and healthy foods. ٢. safe and healthy drinks. ٣. both ١ and ٢. C. Complete the following sentences: ١. Hospitality establishment aim at …… providing comfortable and safe accommodation to guests ….. ٢. Safe catering means ………… safe and healthy foods and drinks to guests ……….. ٣. Hotels, motels and guesthouses are ……….lodging establishments …………….. ٤. Catering establishments are responsible for ….. providing safe foods and drinks ………. ٥. Providing recreational services aims at ……. making guests' lives pleasant and more comfortable ….. D. Complete the conversations choosing the correct verb forms: ١. What ……….. you …….. … for Halloween? [do - does] I don't know. I……… anything special. [not do – doesn't do] ٢. Well, Pat and I ………………a party. Can you come? [have - has] Sure, I can come. Where will you ………the party? [do - make] ٣. It………………………… at Pat's house. [be – will be] ٤. What time will the party ……………..? [start - starts] At ٧,٠٠. And it …………………. around midnight. [end – will end] ٥. Who did you ………………….? [invite - invited] We ……………………….all our good friends. [asks – will ask]

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E. Mark the appropriate words in brackets in the sentences below: ١. [The – A – An] moon goes round the sun. ٢. I wrote my name [in – at – on] the top of the page. ٣. [A – an - …] bread is usually made from flour. ٤. Mona lives at [a – an – the] small village in Giza. ٥. No, thank you. I've just eaten [a – an – the] apple. ٦. This is a [man's – men's – mens] clothes shop. ٧. [Nouras - Noura's – Nouras'] wedding party was very great. ٨. Please add [a –an – some] more milk to my tea. ٩. The [teachers – teachers' – teacher's] room is on the second floor. You can meet them. ١٠. The guests are happy with [they – their – them] accommodation. ١١. The guest was pleased because [he – him – his] found a good room at the hotel.

F. Translate the following sentences into Arabic: Hospitality management is all the organizations involved , التخط�ط in planning المشتر�ة

supervising, اإلشراف and coordinating to مصادر all the human and material resources تنسیقprovide comfortable, satisfaction إرضاء and acceptable services to guests in a friendly مقبولhospitable atmosphere مناخ.

Marco Polo

Marco Polo was born in Italy in 1254. A traveller and merchant, he was one of

the first Europeans to travel across Asia and into China. His journey lasted 24

years. He set out, aged 17, with his father Nicolo and his uncle Maffeo on their

great journey to China. They sailed south from Venice, Italy and stopped off in

the Middle East. They then carried on overland to Persia (now Iran), through the

Pamir Mountains and the Gobi Desert before they got to Beijing, China. At that

time, China was more advanced than Europe. They already had paper, so large

numbers of books were available. They also used paper money in many parts of

the empire. After he got back to Italy, Marco Polo talked about his experiences

in China, and he wrote a book describing the riches of Asia. His written account

was the first Western record of porcelain, coal, gunpowder, printing and silk.

Unfortunately, not many people believed Polo’s stories and he became known as

“the man of a million lies”. He died in 1324.

Read the passage and answer the questions.

1. Who was Marco Polo?

2. When was he born?

3. Where was he born?

4. How long did his journey last?

5. When did he die?

6. Who was the man of a million lies?

Grammar:

The past simple

The past simple is used to talk about completed actions that happened at a fixed

time in the past. It is the most commonly used past tense in English.

Regular verbs in the past simple:

To form a regular verb in the past simple, “-ed” is added to the base form.

Ex. Adam washed his car last Saturday.

How to form

Most verbs in the past simple do not change with the subject.

Further examples:

Last night, I watched a documentary about Italy.

Tom cleaned his room last weekend before the party.

I listened to music yesterday.

He walked to work last week.

We travelled to Paris last year.

Irregular Verbs in The Past Simple

Some verbs do not take “-ed” to form the past simple. There are no specific

rules about how to form irregular verbs in the past simple

Ex. I went to the market yesterday.

“Went” is the past simple of “go.”

Common Irregular Verbs In The Past Simple

Go—went

Put—put

Eat—ate

Sleep—slept

Have---had

Drink—drank

Come—came

See—saw

Further examples

I swamin the500m race.

I came to the US in 1980.

We saw some rare birds.

Sam ate pizza.

We went to the zoo last week

They drank all the lemonade.

She had a great vacation.

The past simple negative

The past simple negative uses “did not” or “didn’t” with the base form of the

main verb.

Note: The main verb is not put into the past simple.

Ex.

I played football yesterday, but I didn't play basketball.

Further example

You didn't like the beach.

They didn't buy the big expensive car.

She didn't talk to anyone before the exam.

I didn't eat all the chocolate.

Ben didn't walk to work today.

My Holiday in Vancouver

My summer holidays are often a little boring, but my summer holiday last

year was great – my family and I got onto an airplane and flew to Vancouver! It

was our first time to visit Canada. We got up very early almost every day and did

lots of really fun and interesting things. On our first day, we visited Stanley Park

and the Vancouver Art Gallery. Later in the week, we visited some museums and

then got on a special boat to watch whales. It was fantastic! I took lots of photos.

Of course, we also visited our cousins who live in Vancouver. One evening, they

had a barbeque and we ate at their home. After we finished our food, we invited

them to come to our home one day. Unfortunately, we didn’t swim in the ocean

because the water was too cold, but we did do many other fun things. Finally,

after two weeks, before we left Vancouver, my family and I went shopping and

bought lots of souvenirs to help us remember our time in Canada. Maybe we can

travel again during my next summer holiday. Maybe we can make plans to visit

Japan or Brazil!

1. What is the article about?

(a) Vancouver

(b) A person’s holiday

(c) Things to do in Canada

2. Who did the person travel with?

(a) his friends

(b) his cousins

(c) his family

3. On his first day in Vancouver, he visited a park and some museums.

(a) TRUE

(b) FALSE

(c) It doesn’t say.

4. What did he probably take with him on a boat?

(a) a camera

(b) a sandwich to eat

(c) a book

5. How does he describe the barbeque?

(a) It was cold.

(b) It was delicious.

(c) He doesn’t say.

Punctuation:

- We use capital letters to mark the beginning of a sentence and we use full

stops to mark the end of a sentence:

Ex.

We went to France last summer. We were really surprised that it was so easy

to travel on the motorways.

The Football World Cup takes place every four years. The next World Cup

will be held in South Africa. In 2006 it was held in Germany.

- We also use capital letters at the beginning of proper nouns. Proper nouns

include personal names (including titles before names), nationalities and

languages, days of the week and months of the year, public holidays as well

as geographical places:

Ex.

Dr David James is the consultant at Leeds City Hospital.

They are planning a long holiday in New Zealand.

Can she speak Japanese?

The next meeting of the group will take place on Thursday.

What plans do you have for Chinese New Year?

- We use capital letters for the titles of books, magazines and newspapers,

plays and music:

Ex.

‘Oliver’ is a musical based on the novel ‘Oliver Twist’ by Charles Dickens.

The Straits Times is a daily English language newspaper in Singapore.

They are performing Beethoven’s Sixth Symphony.

- We use full stop (.) at the end of a complete sentence.

Ex. I know him well.

- We use question marks(?) to make clear that what is said is a question.

When we use a question mark, we do not use a full stop:

Ex. Why do they make so many mistakes?

- We use exclamation marks to indicate an exclamative clause or expression

in informal writing. When we want to emphasize something in informal

writing, we sometimes use more than one exclamation mark:

Ex.

Listen!

Oh no!!! Please don’t ask me to phone her. She’ll talk for hours!!!

- We use commas to separate a list of similar words or phrases:

Ex. It’s important to write in clear, simple, accurate words.