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Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-Package Title: Testbank QuestionsCourse Title: MIS 1eChapter Number: 5
Question Type: True/False
1) A manager’s primary function is strategic planning.
Answer: False
Title: Testbank Question 5.01Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
2) The ratio between organizational inputs and outputs is an indication of the organization’s productivity.
Answer: True
Title: Testbank Question 5.02Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
3) Modern information systems support all three managerial roles.
Answer: True
Title: Testbank Question 5.03Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
4) In the choice phase of the decision-making process, managers construct a model that simplifies the problem.
Answer: False
Title: Testbank Question 5.04Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision Making
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-Difficulty: Easy
5) In the implementation phase of the decision-making process, managers set criteria for the evaluation of alternative potential solutions.
Answer: False
Title: Testbank Question 5.05Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
6) The number of alternatives to be considered in decisions today is increasing.
Answer: True
Title: Testbank Question 5.06Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
7) Structured decisions address routine, repetitive problems for which standard solutions exist.
Answer: True
Title: Testbank Question 5.07Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
8) Human intuition often plays a role in making unstructured decisions.
Answer: True
Title: Testbank Question 5.08Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
9) Unstructured decisions require a combination of standard solution procedures and individual judgment.
Answer: False
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-Title: Testbank Question 5.09Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
10) Management control is the acquisition and efficient use of resources in accomplishing organizational tasks.
Answer: True
Title: Testbank Question 5.10Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
11) The use of BI is limited to large corporations.
Answer: False
Title: Testbank Question 5.11Learning Objective 1: LO 5.2 Provide examples of different ways that organizations make use of BI.Section Reference 1: 5.2 What Is Business Intelligence?Difficulty: Easy
12) Targeted marketing is a good example of the discovery of previously unknown or hidden patterns.
Answer: False
Title: Testbank Question 5.12Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Easy
13) Decision-support systems support only lower- and middle-level managers.
Answer: False
Title: Testbank Question 5.13Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Easy
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-
14) Goal-seeking analysis attempts to find the value of the inputs necessary to achieve a desired level of output.
Answer: True
Title: Testbank Question 5.14Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Easy
15) A digital dashboard is very user friendly, supported by graphics, provides exception reporting and drill down, and provides information related to critical success factors.
Answer: True
Title: Testbank Question 5.15Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Easy
16) Digital dashboards provide support primarily to analytical, quantitative types of decisions.
Answer: False
Title: Testbank Question 5.16Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Medium
17) KPI stands for key process information.
Answer: False
Title: Testbank Question 5.17Learning Objective 1: LO 5.5 Explain how your university could use CPM to effect solutions to two campus problems.Section Reference 1: 5.5 Business Intelligence in Action: Corporate Performance ManagementDifficulty: Easy
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-18) Corporate performance management (CPM) is involved with monitoring and managing an organization’s performance according to its budget.
Answer: False
Title: Testbank Question 5.18Learning Objective 1: LO 5.5 Explain how your university could use CPM to effect solutions to two campus problems.Section Reference 1: 5.5 Business Intelligence in Action: Corporate Performance ManagementDifficulty: Easy
19) Refer to IT’s About Business 5.1 – Analytics in the National Basketball Association: Key to the success of Stats is its ability to identify dribbles and passes based on the movement of the players.
Answer: False
Title: Testbank Question 5.19Learning Objective 1: LO 5.2 Provide examples of different ways that organizations make use of BI.Section Reference 1: IT’s About Business 5.1 -- Analytics in the National Basketball AssociationDifficulty: Easy
Question Type: Multiple Choice
20) _____ is the process by which organizational goals are achieved through the use of organizational resources.
a) Organizational decision makingb) Operationsc) Organizational strategyd) Organizational productivitye) Management
Answer: e
Title: Testbank Question 5.20Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
21) Which of the following is not a basic role of managers?
a) interpersonalb) processorc) informational
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-d) decisional
Answer: b
Title: Testbank Question 5.21Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
22) Being a figurehead and leader is part of the _____ managerial role.
a) interpersonalb) processorc) informationald) decisionale) confrontational
Answer: a
Title: Testbank Question 5.22Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
23) Being an entrepreneur, disturbance handler, and negotiator is part of the _____ managerial role.
a) interpersonalb) processorc) informationald) decisionale) confrontational
Answer: d
Title: Testbank Question 5.23Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
24) In the _____ phase of the decision-making process, managers examine a situation and identify and define the problem.
a) implementationb) choicec) design
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-d) intelligencee) consideration
Answer: d
Title: Testbank Question 5.24Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
25) In the _____ phase of the decision-making process, managers construct a model that simplifies the problem.
a) implementationb) choicec) designd) intelligencee) consideration
Answer: c
Title: Testbank Question 5.25Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
26) Success in the _____ phase of the decision-making process results in resolving the original problem, and failure leads to a return to previous phases.
a) implementationb) choicec) designd) intelligencee) consideration
Answer: a
Title: Testbank Question 5.26Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
267) In the _____ phase of the decision-making process, managers test potential solutions “on paper.”
a) implementation
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-b) choicec) designd) intelligencee) consideration
Answer: b
Title: Testbank Question 5.27Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
28) Which of the following is not a reason why managers need IT support?
a) The number of alternatives is decreasing.b) Decisions must typically be made under time pressure.c) Decisions are becoming more complex.d) There is a growing need to access remote information sources.e) Decision makers are often based in different locations.
Answer: a
Title: Testbank Question 5.28Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
29) Decisions today are becoming _____ complex, due to _____ uncertainty in the decision environment.
a) less, decreasedb) more, decreasedc) less, increasedd) more, increasede) neither more nor less, decreased
Answer: d
Title: Testbank Question 5.29Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
30) Which of the following is not a characteristic of a structured decision?
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-a) It is routine.b) It is repetitive.c) Human intuition is not involved.d) The first three phases of the decision-making process need not occur in any particular sequencee) Standard solutions exist.
Answer: d
Title: Testbank Question 5.30Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
31) The type of decision that can be made by following a definite procedure is called a(n) ______ decision.
a) structuredb) unstructuredc) undocumentedd) semistructurede) procedural
Answer: a
Title: Testbank Question 5.31Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
32) ________ decisions are more common at lower organizational levels.
a) Structuredb) Unstructuredc) Undocumentedd) Semistructurede) Procedural
Answer: a
Title: Testbank Question 5.32Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
33) Rank-and-file employees tend to make more _________ decisions.
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-
a) Structuredb) Unstructuredc) Undocumentedd) Semistructurede) Procedural
Answer: a
Title: Testbank Question 5.33Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
34) Calculating gross pay for hourly workers is an example of ________ decision making.
a) Structuredb) Unstructuredc) Undocumentedd) Semistructurede) Procedural
Answer: a
Title: Testbank Question 5.34Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
35) Which of the following is not a characteristic of unstructured decisions?
a) They are complex.b) They typically are fuzzy and unclear.c) Standard solutions exist.d) Human intuition is involved.e) The first three phases of the decision-making process occur in no particular sequence.
Answer: cTitle: Testbank Question 5.35Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
36) When there is no well-understood or agreed-on procedure for making a decision, the decision is said to be:
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-
a) undocumentedb) structuredc) unstructuredd) semistructurede) documented
Answer: c
Title: Testbank Question 5.36Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
37) A large foreign automobile manufacturer is considering where to build a new manufacturing plant in the United States. They are making which type of decision?
a) structuredb) semistructuredc) unstructuredd) informationale) wisdom
Answer: b
Title: Testbank Question 5.37Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
38) Which type of decision requires a combination of standard solution procedures and individual judgment?
a) structuredb) semistructuredc) unstructuredd) informationale) wisdom
Answer: b
Title: Testbank Question 5.38Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-
39) A company’s annual employee evaluation best fits which type of decision?
a) unstructuredb) structuredc) semistructuredd) confrontationale) wisdom
Answer: c
Title: Testbank Question 5.39Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
40) _____ is the efficient and effective execution of specific tasks.
a) Operational controlb) Management controlc) Strategic planningd) Expertisee) Wisdom
Answer: a
Title: Testbank Question 5.40Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
41) _____ is the acquisition and efficient use of resources in accomplishing organizational goals.
a) Operational controlb) Management controlc) Strategic planningd) Expertisee) Wisdom
Answer: b
Title: Testbank Question 5.41Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Easy
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-
42) Computer support is greatest for which of the following problems?
a) semistructured and strategic planningb) unstructured and operational controlc) structured and operational controld) semistructured and management controle) structured and management control
Answer: c
Title: Testbank Question 5.42Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
43) Computer support is least for which of the following problems?
a) semistructured and strategic planningb) unstructured and strategic planningc) semistructured and management controld) unstructured and operational controle) structured and strategic planning
Answer: b
Title: Testbank Question 5.43Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
44) Searching for valuable business information in a database, data warehouse, or data mart is referred to as _____.
a) structured queriesb) database queriesc) data miningd) query by examplee) expert system queries
Answer: c
Title: Testbank Question 5.44Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data Analysis
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-Difficulty: Easy
45) _____ provides users with a view of what is happening, whereas _____ addresses why it is happening.
a) Multidimensional data analysis, Structured Query Languageb) Data mining, multidimensional data analysisc) Data mining, expert systemd) Multidimensional data analysis, neural networkse) Multidimensional data analysis, data mining
Answer: e
Title: Testbank Question 5.45Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
46) Credit card companies would most likely use which of the following to check for fraudulent credit card use?
a) Data miningb) Expert systemsc) Neural networksd) Multidimensional data analysise) Structured query language
Answer: a
Title: Testbank Question 5.46Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
47) A company wants to use data from past promotional mailings to identify people who would likely respond favorably to future mailings. This company would most likely use:
a) Structured Query Language b) multidimensional data analysisc) neural networksd) expert systemse) data mining
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-Answer: e
Title: Testbank Question 5.47Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
48) Which of the following is not a characteristic of decision support systems?
a) They support only lower- and middle-level managers. b) They are easy to use and construct.c) They can adapt to changing conditions.d) They usually utilize quantitative models.e) They support all phases of the decision-making process.
Answer: a
Title: Testbank Question 5.48Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
49) At the end of a semester, a student knows that she must achieve a grade of 81 or higher on her final exam to get an A in the course. She has just performed what kind of analysis?
a) What-ifb) Qualitative c) Sensitivityd) Goal-seekinge) Simulation
Answer: d
Title: Testbank Question 5.49Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
50) _____ attempts to find the value of the inputs necessary to achieve a desired level of output.
a) What-if analysisb) Qualitative analysis
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-c) Sensitivity analysisd) Goal-seeking analysise) Simulation
Answer: d
Title: Testbank Question 5.50Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Easy
51) A(n) _____ provides rapid access to timely information and direct access to management reports.
a) decision support systemb) expert systemc) neural networkd) digital dashboarde) data warehouse
Answer: d
Title: Testbank Question 5.51Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Easy
52) Which capability of digital dashboards enables users to obtain the latest data available on key performance indicators or some other metric, ideally in real time?
a) Drill-downb) Key performance indicatorsc) Status accessd) Trend analysise) Exception reporting
Answer: c
Title: Testbank Question 5.52Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Easy
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-
53) Which of the following information systems are very user friendly, supported by graphics, and provide exception reporting and drill down?
a) decision support systemsb) digital dashboardsc) functional area information systemsd) group decision support systemse) expert systems
Answer: b
Title: Testbank Question 5.53Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Easy
54) Digital dashboards provide all of the following capabilities except:
a) drill-downb) transaction processingc) status accessd) key performance indicatorse) exception reporting
Answer: b
Title: Testbank Question 5.54Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Easy
55) The Management Cockpit best exemplifies which type of system?
a) decision support systemb) expert systemc) digital dashboardd) functional area information systeme) group decision support system
Answer: c
Title: Testbank Question 5.55
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Medium
56) The primary distinguishing characteristic of geographical information systems is:
a) every record or digital object has a unique identifierb) every record or digital object is visible to the user c) every record or digital object must be accessed by programmersd) every record or digital object has an identified geographical locatione) every record or digital object is encrypted
Answer: d
Title: Testbank Question 5.56Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Medium
57) Geocoding involves:
a) integrating maps with spatially oriented databases and other databasesb) encrypting spatial informationc) accessing geographical informationd) integrating organizational transactions with spatially oriented databasese) programming spatially oriented databases
Answer: a
Title: Testbank Question 5.57Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Medium
58) Refer to the Closing Case #1 – Procter & Gamble Uses Analytics: When executives are changing the screen in the Business Sphere room to change the image from a view of the world map to a graph of toothpate prices in India, they are
a) doing what-if analysis.b) drilling down.
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-c) looking at key performance indicators.d) doing sensitivity analysis.e) looking at an expert system. Answer: b
Title: Testbank Question 5.58Learning Objective 1: LO 5.5 Offer examples of how business and government agencies can use different BI applciations to analyze data.Section Reference 1: Closing Case 1: Procter & Gamble Uses AnalyticsDifficulty: Medium
59) Refer to the Closing Case #2 – Predictive Policing: The software that Santa Cruz Police Department is using is an example of
a) doing what-if analysis.b) doing sensitivity analysisc) looking at key performance indicators.d) data mining,e) an expert system. Answer: d
Title: Testbank Question 5.59Learning Objective 1: LO 5.5 Offer examples of how business and government agencies can use different BI applciations to analyze data.Section Reference 1: Closing Case #2 – Predictive PolicingDifficulty: Medium
60) Refer to the Opening Case – EarthRisk Technologies: Which of the following is true about the startup company EarthRisk? a) It makes decisions for its users.. b) EarthRisk uses the same models used by current meteorologists. c) EarthRisk uses data mining against decades of weather data.d) EarthRisk focuses on weather less than two weeks away.e) EarthRisk results can only be used by meteorologists.
Answer: c
Title: Testbank Question 5.60Learning Objective 1: LO 5.0 Provide a real-world application of business intelligence.Section Reference 1: Opening Case: EarthRisk TechnologiesDifficulty: Medium
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-61) Refer to IT’s About Business 5.2 – Using Analytics to Save the Grevy’s Zebra: The work done to understand what was happening to the Grevy’s zebra and the communities they exist in was done using
a) decision support systemb) expert systemc) digital dashboardd) functional area information systeme) group decision support system.
Answer: a
Title: Testbank Question 5.61Learning Objective 1: LO 5.2 Provide examples of different ways that organizations make use of BI.Section Reference 1: IT’s About Business 5.2 – Using Analytics to Save the Grevy’s ZebraDifficulty: Medium
62) Refer to IT’s About Business 5.3 – SecureAlert: SecureAlert uses an integration of which two technologies?
a) data warehouse and DSSb) DSS and data miningc) GIS and GPSd) data mining and clustering
Answer: c
Title: Testbank Question 5.62Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: IT’s About Business 5.3 -- SecureAlertDifficulty: Medium
63) Refer to IT’s About Business 5.4 – Catalina Marketing: Catalina Marketing systems use which two technologies?
a) data warehouse and DSSb) DSS and data miningc) GIS and GPSd) data mining and clusteringe) data warehouse and data mining
Answer: e
Title: Testbank Question 5.63Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze data
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-Section Reference 1: IT’s About Business 5.3 -- Catalina MarketingDifficulty: Medium
Question Type: Essay
64) Describe the three major roles of managers.
Title: Testbank Question 5.64Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
65) Explain why managers need IT support.
Title: Testbank Question 5.65Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
66) Discuss the information technologies that are available to support managers.
Title: Testbank Question 5.66Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
67) Describe the phases in the decision-making process.
Title: Testbank Question 5.67Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
68) Describe OLAP, and explain what a data cube is.
Title: Testbank Question 5.68Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data Analysis
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-Difficulty: Medium
69) Explain data mining, using examples.
Title: Testbank Question 5.69Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
70) Explain how what-if analysis is employed, using examples.
Title: Testbank Question 5.70Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
71) Explain what data visualization technologies are, using examples.
Title: Testbank Question 5.71Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
72) Describe how your university could use a decision support system in its admissions process.
Title: Testbank Question 5.72Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Hard
73) Discuss the structure of problems, the nature of decisions, and the framework for computerized decision analysis.
Title: Testbank Question 5.73Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-74) Describe how your university could use a geographical information system in its admissions process. What value could your university gain from using such a system?
Title: Testbank Question 5.74Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Hard
75) Speculate on the future of virtual reality applications in higher (college and university) education. Describe some possible applications.
Title: Testbank Question 5.75Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Hard
Question Type: Multiple Choice
77) You’ve started an internship at the major hospital in your city. Your boss gave you ten minutes of training on the data warehouse that you have access to. The last thing she told you was to do some analysis on the Visit cube. Which of the following statements is false?
a) One dimension of the cube is (probably) day.b) One dimension of the cube is (probably) treatment.c) One dimension of the cube is (probably) doctor.d) One dimension of the cube is (probably) month.e) One dimension of the cube is (probably) patient.
Answer: d
Title: Testbank Question 5.77Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
78) You’ve started an internship at the major hospital in your city. Your boss gave you ten minutes of training on the data warehouse that you have access to. She then asked you to see if there is any correlation between treatments and day of the week. To do this, you will be doing:
a) Transaction processing.b) Data miningc) What-if analysis.
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-d) Goal-seekinge) Exception reporting
Answer: b
Title: Testbank Question 5.78Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
79) Sally is working for her uncle for the summer in the marketing department of Proctor & Gamble. She tells you she does data mining all day long. Which of the following statements is false?
a) Data mining can be used to prove assumptions.b) Data mining is used to identify unknown patterns.c) Data mining can explain why things happened.d) Data mining can predict what will happen.e) Data mining can be used to identify customers.
Answer: e
Title: Testbank Question 5.79Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
80) Sally is working for her uncle for the summer in the marketing department of Proctor & Gamble. One of her recent projects was to use the insights from the data mining to determine the sales level that will cover expected expenses for the upcoming year for one product line. Sally will be doing:
a) What-if analysisb) Qualitative analysisc) Sensitivity analysisd) Goal-seeking analysise) A simulation.
Answer: d
Title: Testbank Question 5.80Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-81) Sally is working for her uncle for the summer in the marketing department of Proctor & Gamble. One of her recent projects was to build a model of revenue that would allow her boss to test a variety of price points against forecasts of units sold for each product in a product line. Sally will be doing:
a) What-if analysisb) Qualitative analysisc) Sensitivity analysisd) Goal-seeking analysise) A simulation.
Answer: a
Title: Testbank Question 5.81Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
82) Shawn is doing some budgeting for his new start-up business. He has developed a budget in Excel using formulas, as he was taught to do in college. Which of the following statements is true?
a) If Shawn changes one of his assumptions, Excel will automatically recalculate the budget numbers.b) Shawn would use sensitivity analysis to check the impact of changing his price.c) Shawn would use roll-up to review his summary numbers.d) Shawn would use what-if analysis to check the impact of changing his price and the commission he pays his sales people.e) Shawn would use goal-seeking analysis to examine the impact of changing his forecast of units sold.
Answer: a
Title: Testbank Question 5.82Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
83) Shawn is doing some budgeting for his new start-up business. He has developed a budget in Excel using formulas, as he was taught to do in college. He would like to check the impact of changing his price and the commission he pays his sales people. Shawn will be doing:
a) What-if analysisb) Qualitative analysisc) Sensitivity analysisd) Goal-seeking analysise) A simulation.
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-Answer: c
Title: Testbank Question 5.83Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
84) Shawn is doing some budgeting for his new start-up business. He has developed a budget in Excel using formulas, as he was taught to do in college. He is fairly confident about his estimated expenses. He is also sure that his current price is the best price he can get for his product. He would like to know how many units he needs to sell at that price (and his cost per product from his supplier) to cover his expenses. Shawn will be doing:
a) What-if analysisb) Qualitative analysisc) Sensitivity analysisd) Goal-seeking analysise) A simulation.
Answer: d
Title: Testbank Question 5.84Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.Section Reference 1: 5.3 Business Intelligence Applications for Data AnalysisDifficulty: Medium
85) Amanda is working for the CEO of a small company. He asks her to develop a dashboard. Amanda starts thinking about the questions she needs to ask. Which of the following questions would not on Amanda’s list?
a) How many levels do you wish to drill down?b) What are your key performance indicators?c) Do you need real-time data?d) Do you want graphs and charts or text?e) Should it run on your iPhone?
Answer: c
Title: Testbank Question 5.85Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Medium
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-86) Amanda is working for the CEO of a small company. He asks her to develop a dashboard. Amanda starts thinking about the questions she needs to ask. She asks her boss for his critical success factors and how he will measure them. The measures of CSF’s are called
a) clusteringb) classification.c) real-time datad) key performance indicatorse) status access
Answer: d
Title: Testbank Question 5.86Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Medium
87) Amanda is working for the CEO of a small company. He is trying to make a strategic decision about a new product. He has asked Amanda to build a model the represents and simplifies the problem. Amanada’s boss is in the ______________ phase of the decision-making process
a) implementationb) choice.c) designd) intelligencee) consideration
Answer: c
Title: Testbank Question 5.87Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
88) Elena is trying to decide whether she should expand her ice cream shop to a bigger space. She decides to be very methodical about it and follow the phases of the decision-making process she learned in college. Which of the following statements is true?
a) During the intelligence phrase, Elena will build a model using assumptions about the business.b) During the design phrase, Elena will define the opportunity.c) During the choice phase, Elena will lay out her options.d) During the implementation phase, Elena will implement two of her solutions.e) Elena will use test data to validate her model.
Answer: e
Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-
Title: Testbank Question 5.88Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Hard
89) Elena is trying to decide whether she should expand her ice cream shop to a bigger space. She decides to be very methodical about it and follow the phases of the decision-making process she learned in college. She has developed a few alternatives. Elena is in the ______________ phase of the decision-making process
a) implementationb) choice.c) designd) intelligencee) consideration
Answer: b
Title: Testbank Question 5.89Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.Section Reference 1: 5.1 Managers and Decision MakingDifficulty: Medium
90) Elena is trying to decide whether she should expand her ice cream shop to a bigger space. She decides to be very methodical about it and follow the phases of the decision-making process she learned in college. She has developed a few alternatives. Elena built a model in Excel so she could test her assumptions. This is an example of
a) decision support systemb) digital dashboardc) functional area information systemd) group decision support systeme) expert system
Answer: a
Title: Testbank Question 5.90Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze dataSection Reference 1: 5.4 Business Intelligence Applications for Presenting ResultsDifficulty: Medium