fhn ignite r&r excellence lc performance
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Excellence LC Performance AwardAIESEC FTU HANOI SESSION 14-15
Introduction
Founded on 2009, LC FTU Hanoi has grown so fast that becomes one of the biggest Local Chapters in AIESEC Vietnam. We are proud of our legacy we leave for the next generations: sustainable growth and healthy leadership development. Our vision would not change as we aim to be the most sustainably growing LC in AIESEC in Vietnam. We believe that applying for this award is meant to be a recognition for our members’ effort through generations, to make LC FTU Hanoi as fruitful as today.
Vu HienLocal Chapter President 14-15
Exchange performance
iGCDP oGCDP iGIP oGIP0
10
20
30
40
50
60
70
80
4842
6 5
56
74
12 10
Exchange results on each programs
2012-2013 2013-2014
Exchange performance
iGCDP oGCDP iGIP oGIP Overall0%
20%
40%
60%
80%
100%
120%
16.67%
76.19%
100.00% 100.00%
53.47%
Growth rate on each programs
Growth rate
Exchange performance
Overall Exchange0
20
40
60
80
100
120
140
160
180
101
155
Over all exchange results
2012-2013 2013-2014
Customer Experience Management
iGCDP oGCDP iGIP oGIP0
20
40
60
80
100
120
52 5056
100NPS Completed
2013-2014
Customer Experience Management
iGCDP oGCDP iGIP oGIP0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
54%
64%
53%
76%Response rate
2013-2014
Customer Experience Management
iGCDP oGCDP iGIP oGIP0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
54%
64%
53%
76%Response rate
2013-2014
Customer Experience Management
iGCDP oGCDP iGIP oGIP0
0.2
0.4
0.6
0.8
1
1.2
90%83%
100% 100%
Firefighting
2013-2014
Customer Experience Management - CEM
Customer Experience Management – Endorsement from EP/Interns Giang Nguyen (Aiesec ftu hanoi) was so helpful to me through my internship.
She is a great worker and i really appreciated her help during my time here! Julia Ocoonor – GIP - New Zealand
People from AIESEC Hanoi ftu are very thoughtful and nice. they are helping me a lot in everything i need. The also are very open and friendly witch helps for the integration in the local culture.
Julia Boutaud - GCDP - Brazil
Customer Experience Management – Endorsement from EP/Interns I really love to inspiring talks that AIESEC FTU HANOI held for us. Returnees
shared with us a lot of interesting stories about their internship. And the song they showed at the talk "I was here" is one of the main factors that gave me the determination to go X-change.
Dang Huong Ly– oGCDP to Thailand A group of 5 people came to pick me up at the airport at 7 a.m, which means
they had to depart so early. I heard that 2 of them stayed at a hotel near the airport, and the others stayed at one`s house, so they could arrive airport on time to pick me up. I was so touched when i saw them in the early morning, I didnt expect that they could come so early. And from that moment, i knew that my internship would go smoothly because AIESEC is always by my side.
Nguyen Ngoc Anh - oGIP to Japan
Other Measurements Initiative to engage external partners
Invite partner to LC’s 5th birthday and recognize them in the party. Offer partner iGIP to become learning partners – U-Bank and Adtech Company Engage AIESECer to Partner’s event Endorsement from partners - Link
Other Measurements
Our partners enjoy in the LC 5th birthday (Photo taken with EB 14-15)
Other Measurements Initiative for leadership development in LC
Talent Coordinator with each team: TM member will collect input from members and take it to OCPs/TLs to help them resolve the case of members Link
Opportunity Booklet for OCP potential candidates for them to consider to apply - Link
EB Dating Campaign for OCP candidates Link Newbie Camp - Link First Step Conference for induction for newbies Buddy System for Newbies Link Cooperate with Talent Pool about strategies for TM Link EB transition camp 13-15 Link OCP Transition Camp 13-14 Link
Other Measurements Effective involvement in national and international initiatives
CEM challenge Hanoi Regional Conference Issued-based product implementation in oGCDP and oGIP VP oGIP become oGIP NST
Other Measurements
Collaboration with other LCs Global Leadership Activation Day – with LC Hanoi MEWO Regional event with LC Hanoi Link CEEDer to LC Danang made by Amy Phan – LCP 13-14
Other Measurements
Sharing GCPs, BCPs Finance Training to LC Danang, LC FTU HCM and LC HN - Link CEEDership by Amy Phan to LC Danang
Other Measurements Finance Sustainability
From 30th June 2013 to 1st July, 2014
Reserved in Months
More detail at Link
Income 810,371,000 VND Expenses 500,830,000 VNDProfit 309,541,000 VND
Equity 617,695,673 VNDAverage Expenses (1-year expenses divided by 12)
41,735,792 VND
Reserved in months 14.8 months