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Corporate Training Market 2012

Corporate Training Market 2012

• Agenda:– What’s happening?– What does this mean to the independent training

business owner?– What can/should you do about it?

The Numbers

• ~$290 Billion Global Market– US ~$130 Billion– EU ~$83 Billion – Asia ~$28 Billion – India ~$20 Billion – Australia ~$9 Billion – South America ~$6 Billion – Africa ~$3.5 Billion

• Average training spend: ~0.7% of annual revenue

The Numbers

• Who receives the training?– Employees ~43%– Customers ~50%– Vendors/suppliers ~7%

• With whom is the training $ spent?– Insourced (personnel, facilities, etc.) 58%– Outsourced (trainers, developers, etc.) 42%

The Numbers• Which outsourced providers get the revenue?– Business Process Outsourcing ~ 5%– IT ~ 5%– Leadership ~ 3% – Compliance ~ 3%– Sales ~ 3% – Learning Technologies ~ 2% – Customer Service ~ 2%– Content Development ~ 1.5% – Communication/Presentation ~ 1% – Team Development ~ 1%

Key Points• Spend for Training Services Remains Conservative• Job Market Remains Static• Evolution of Learning Portals• Formalizing Informal Learning • Growth of Gamification • Social Badging, the New Tool of Recognition• Growing Focus on Knowledge Retention • Consolidation is a Key Strategy among Buyers and

Suppliers • Outsourcing Grows While Offshoring Retrenches • Social Learning is Still a Facilitated Process

What does this mean to you?

What can/should you do?

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