Authors: James Rassos MD, Lindsay Melvin MD, Danny Panisko MD, Mahan Kulasegaram PhD, Ayelet Kuper MD

Date: October 1st, 2016

Feedback and the Oral Case Presentation: Are we doing

enough?

I do not have an affiliation (financial or otherwise) with a

pharmaceutical, medical device or communications organization.

Je n’ai aucune affiliation (financière ou autre) avec une

entreprise pharmaceutique, un fabricant d’appareils

médicaux ou un cabinet de communication.

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“[The oral case presentation] is probably the most concerted, focused time I spend with a particular learner through a day…”

Faculty 7

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OCP FEEDBACK

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8 I N T E R V I E W S with Internal Medicine Supervisors

P U R P O S I V E & S N O W B A L L Sampling to Obtain Heterogeneity

I T E R AT I V E C O N S TA N T C O M PA R AT I V E Analysis for Recurring Themes

Receipt of Feedback

The Act of Providing Feedback

Feedback & the OCP

Factors Influencing Feedback Provision

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The Act of Providing Feedback

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“Often I am [labeling it as feedback] because we know that's important.” Faculty 8 “I don't label it as feedback, I label it as - this is what I'm thinking and this is what I need from you as the staff.” Faculty 6

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“[I always try] normalizing the act of giving feedback - saying that this is a formative and important part of your learning and we do it for everyone.” Faculty 8

The Receipt of Feedback

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“As with any teacher/student relationship, in order to give feedback and for it to be listened to and taken seriously, there needs to be respect mutually.” Faculty 8

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Factors Influencing the

Provision of Feedback

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C O G N I T I V E L O A D

A U D I E N C E

T I M E C O N S T R A I N T

“The challenge I have as a staff is that there is so

many things going on that your attention can only

focus on so much. The challenge is that if it is a

really complicated case, a lot of my attention is

focused on that.” Faculty 2

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NOVEL

CONCEPTS

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U N D E R - R E C O G N I T I O N

I M P L I C I T V S . E X P L I C I T

Thank you!

James.Rassos@medportal.ca

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