federal cloud computing report - market connections & general dynamics information technology
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GENERAL DYNAMICS INFORMATION TECHNOLOGY
Federal Cloud Computing Survey Summary Report
© 2015 Market Connections, Inc.
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Background and Approach
2
• General Dynamics Information Technology (GDIT) and Market Connections worked together to design and conduct a blind online cloud computing survey among 150 federal government IT decision makers and influencers in April 2014.
• The primary objective of the project was to develop thought leadership materials to support GDIT’s positioning, marketing and sales of cloud-based services. The survey also included some questions for GDIT’s internal informational purposes.
• Throughout the report, notable significant differences are reported using a gold circle.
• Due to rounding, graphs may not add up to 100%.
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Key Takeaways
3
• Federal government cloud adoption is divided three ways: one-third are using or planning to use, one-third are researching or considering and one-third have no plans. SaaS tops the list of services under consideration.
• Organizations prefer private clouds over public, community and hybrid models.
• One-quarter or fewer organizations are using multiple providers.
• Organizations are less likely to migrate financial and mission critical applications, more likely to migrate collaboration, file storage, email and standard office applications.
• Concerns regarding security and data loss are masking the bigger potential issue of performance in the cloud. Less than one-third of respondents listed performance-based issues among their primary concerns. Organizations may not be thinking of outcomes well in advance of a migration.
• Respondents overwhelmingly want security, technical support and federal experience from cloud providers. They also value customization and a cohesive, forward-thinking strategy.
• A majority of government IT decision-makers agree that cloud-based services result in lower capital expenses in comparison to in-house deployment of infrastructure, but perceptions are divided regarding up-front costs.
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT 4
Organizations Represented & Knowledge Level• If a respondent did not work for any of the specific organization types noted below, the
survey was terminated.
• A majority of respondents were somewhat knowledgeable about their organization’s cloud-related initiatives. If they were not knowledgeable, the survey was terminated.
3 %
11 %
32 %
54 %
0 % 20 % 40 % 60 %
Federal Judicial
Federal Legislature
Defense or military agency
Federal civilian orindependent agency
Organizations Represented
N=150
What type of federal government agency do you work for?How would you describe your level of knowledge with your organization's…?
33%
33%
28%
67%
67%
72%
0% 50% 100%
Cloud ComputingInitiatives
Data CenterConsolidation/Modernization Efforts
Shared ServicesInitiatives
Level of Knowledge
SomewhatKnowledgeable
VeryKnowledgeable
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT 5
Decision-Making Involvement
How are you involved in your organization’s decisions or recommendations regarding information technology (IT) solutions? (select all that apply)
• All respondents are knowledgeable or involved in decisions and recommendations regarding IT operations and management and IT solutions and services.
• If they had no involvement, the survey was terminated.
6 %
21 %
46 %
47 %
49 %
56 %
0 % 10 % 20 % 30 % 40 % 50 % 60 %
Other involvement in technology solutions (pleasespecify)
Make the final decision regarding technologysolutions, services or contractors
Manage or implement technology solutions
Develop requirements for technology solutions orservices
Evaluate or recommend firms offering technologysolutions or services
On a team that makes decisions regarding technologysolutions
Note: Multiple responses allowedN=150
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Years of Experience
6
More than one-quarter of respondents have 20+ years of experience and one-quarter have 5-9 years of experience.
How long have you been working at your current employer?
N=150
26 %25 %
21 %
15 %
7 %
5 %
2 %
0 %
5 %
10 %
15 %
20 %
25 %
30 %
20+ Years 5-9 Years 10-14 Years 3-4 Years 15-20 Years 1-2 Years <1 Year
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Cloud Decision-Makers
7
What job role(s) is currently held accountable for making the decision to (or not to) migrate to a cloud based infrastructure?
N=150
• CIOs and CTOs make cloud migration decisions in more than half of agencies.
• Mission-oriented department heads make the decision more than one-third of the time.
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Cloud Computing Current Use and Plans
8
What are your organization's plans for cloud computing for the following services?
N=150
11%
14%
16%
17%
19%
17%
19%
17%
35%
35%
31%
40%
34%
34%
33%
27%
0% 20% 40% 60% 80% 100%
PaaS
IaaS
Managed Hosting
SaaSCurrently using
Planning to use innext 12 months
Researching/considering
No plans
• About one-third are using or planning to use cloud services, one-third are researching/considering and one-third have no plans.
• SaaS tops the list of cloud computing services in use and under consideration.• One-third of organizations have no plans for IaaS, PaaS or Managed Hosting services.
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
CLOUD COMPUTING CURRENT USE AND PLANS
Saas: Differences Between Defense & Civilian
9
• A greater proportion of civilian agency respondents indicate already receiving SaaSfrom cloud providers
• Significant differences did not exist for IaaS, PaaS or managed hosting
What are your organization's plans for cloud computing for the following services?
N=150
26%
37%
15%
23%
29%
46%
21%
4%
0% 10% 20% 30% 40% 50%
No SaaS plans
Researching/considering the use ofSaaS services from cloud providers
Planning to use SaaS services within thenext 12 months
Currently receiving SaaS services fromcloud providers
Defense Civilian
= significant differences
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Cloud Services in Use
10
• Organizations prefer private clouds over public, community and hybrid models.
• One-quarter or fewer agencies are using multiple providers.
For each of the following types of cloud approaches, approximately how many actual providers does your organization use?
N=150
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Top Drivers of Cloud Adoption
11
What are the top drivers or your organization's interest in cloud-based services?
N=150
Cost reduction drives interest in cloud-based services.
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Drivers of Cloud Adoption
12
What are the top drivers or your organization's interest in cloud-based services?
N=150
Reducing cost is a main driver of cloud adoption, followed by increasing accessibility and improving efficiency and security.
2%
5%
7%
22%
22%
24%
29%
31%
31%
32%
35%
36%
38%
53%
53%
0% 20% 40% 60%
Other (please specify):
My organization is not currently …
To outsource IT software operations
Reduce IT energy/power consumption
Facilitate data security
To gain new functionality
Afford staff more time for other activities
Application modernization
Improved security
Speed of deployment
Consolidate data centers/IT infrastructures
Improve IT software operating efficiency
Enable virtualization ("anywhere access") …
Decrease IT operating costs
Reduce infrastructure costs
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
79% 76% 75% 73%68%
60%54%
48%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Collaboration File Storage Email StandardOffice
Applications
Program orProject
Management
HumanResources
MissionCritical
Applications
Financial
Have migrated applications or are somewhat/very likely
Likelihood to Migrate Applications to the Cloud
13
• Three-quarters or more have migrated or are somewhat/very likely to migrate collaboration, file storage, email and standard office applications.
• Organizations are less likely to migrate financial and mission-critical applications.
How likely is your organization to migrate any of the following applications to the cloud?
N=150
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Likelihood To Migrate Applications To The CloudDIFFERENCES BETWEEN DEFENSE & CIVILIAN
14
• A significantly greater proportion of respondents from civilian agencies indicate having already migrated program/project management to the cloud.
• A greater proportion of defense respondents indicate that they are not at all likely to migrate mission-critical applications to the cloud.
How likely is your organization to migrate any of the following applications to the cloud?
N=150
11%
8%
22%
4%
14%
23%
18%
33%
32%
17%
31%
25%
28%
23%
18%
27%
15%
29%
12%
10%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Civilian
Defense
Civilian
Defense
Mis
sio
n C
riti
cal
Ap
plic
atio
ns
Pro
gram
or
pro
ject
man
age
men
t
Extremely likely – already have migrated Very likely Somewhat likely Not very likely Not at all likely
= significant differences
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Top Perceived Cloud Services Risks
15
When thinking about risks related to cloud services, what are your top concerns?
N=150
Security concerns top the list of perceived cloud services risks.
30%
37%
45%
65%
69%
0% 20% 40% 60% 80%
Unpredictable costs
Application performance
Difficulty with or inability for data recovery if the provider fails
Security defects in the technology itself
Unauthorized access to or leak of our proprietary data
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Performance-based Issues in the Cloud
16
When thinking about risks related to cloud services, what are your top concerns?
N=150
• Concerns regarding security and data loss are masking the bigger potential issue of performance in the cloud.
• Less than one third of respondents listed performance-based issues among their primary concerns.
3%
14%
16%
23%
23%
25%
27%
29%
0% 20% 40%
Other
Difficulty in managing multiple vendors
Difficulty managing multiple providers
Vendor lock-in
Lack of maturity of the technology
Difficulty with or inability for data recovery if we cancel the service
Lack of data segregation among the provider's customers
Migration of applications to a cloud environment (application readiness)
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Cost Implications of Cloud Services
17
While a majority of government IT decision-makers agree that cloud-based services result in lower capital expenses in comparison to in-house deployment of infrastructure, perceptions are divided regarding up-front costs.
To what extent do you agree or disagree with the following statements?
N=150
28%
15%
39%
27%
33%
59%
0% 20% 40% 60% 80% 100%
When an organization migrates to the cloud, the up-front cost is minimal because it's a pay-as-you-go
service
The migration to cloud-based services results inlower capital expenses in comparison to in-house
deployment of infrastructure
Disagree Neither Agree Nor Disagree Agree
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Top Benefits of Cloud Services
18
What do you see as the top three benefits of the cloud solution just described?
N=150
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Important Characteristics of Cloud Providers
19
When working with cloud service providers, how important are the following provider characteristics?
N=150
Respondents overwhelmingly want security, technical support and federal experience from cloud providers.
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT 21
FOR MORE INFORMATION, VISIT:
www.gdit.com/cloud
DOWNLOAD THE WHITE PAPERAND INFOGRAPHICS:
www.marketconnectionsinc.com/cloud
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FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT
Laurie Morrow, Research Director | Market Connections, Inc.
703.378.2025, ext. 101 | [email protected]
Monica Mayk, Marketing Director | Market Connections, Inc.
703.378.2025, ext. 107 | [email protected]
Jennifer Harvey, Marketing Communications | General Dynamics Information Technology
FEDERAL CLOUD COMPUTING SURVEY SUMMARY REPORT 22