fdic 2016 federal employee viewpoint survey...

Results for:

August 2016

FDIC 2016 Federal Employee

Viewpoint Survey Results

FDIC Overall

U.S. Office of Personnel Management

Obtained and posted by AltGov2: www.altgov2.org

www.altgov2.org

► How To Use This Report 3

► Dimension Results 4

► Top 10 and Bottom 10 Differences Compared to 2015 Survey Results 6

► Dimension Item Results 7

► Additional Item Results 13

► Comment Categorizations 15

► Respondent Demographics 16

Table of Contents

2

General► This report outlines results for the FDIC 2016 Federal Employee Viewpoint Survey. Data is provided at the

dimension and item (question) level. In addition, when available, comparisons are provided to previous

survey results.

► Significant differences compared to previous survey results and FDIC overall results are highlighted in green

(positive difference) and red (negative difference). Significance is determined based on the maximum

margin of error.

Dimension Results► This section summarizes your organization's scores on the FDIC dimensions. The statistics are the same as

those in the Item Results sections, and are calculated as the average of item scores.

► The information in this section is useful for benchmarking and for identifying broad areas of strength and

opportunity.

Top 10 and Bottom 10 Differences Compared to 2015 Survey Results► This section show the top 10 differences compared to 2015, and the bottom 10 differences compared to

2015.► Use this section to quickly identify actionable strengths and challenges.

Item Results► This section shows detailed results for each item on the survey. The report shows the percentage of

respondents who chose each response option. ► The information in this section is useful for identifying specific strengths and targeting specific areas for

improvement.

Interpreting the Results► Survey Dates: June 6, 2016 through July 1, 2016► Population: 6500► Number of Surveys Completed: 4311► Response Rate: 66.3%► Maximum Margin of Error: +- 0.9%

Determining Key Findings► To determine Strengths and Possible Opportunities to improve (or continue improving), take into account the

percent favorable of each item and comparison of items to previous survey results (if available).

► Areas of strength can be identified by having a relatively high percent favorable rating, and at the same time,

being significantly higher than the 2015 survey benchmark.► Possible opportunities for improvement are the opposite; that is, they can be identified by having a relatively

low percent favorable, and are below the 2015 survey benchmark.

How to Use this Report

3

FDIC 2016 Federal Employee Viewpoint Survey Results

2015 2014

Empowerment & Decision Making 0 -1

Fairness & Diversity 0 0

Immediate Supervision 1 0

Leadership Overall -1 -2

Mission & Strategy 0 0

Open Communications 0 -1

Overall Satisfaction 0 -1

Performance Management 1 0

Resources 0 -1

Rewards, Recognition, &

Advancement

1 1

Training & Development 1 2

Work Environment 1 0

Work/Life Balance 0 0

DIMENSION RESULTS

Differences

Results for: FDIC Overall, N=4311

61 22 17

Favorable Neutral Unfavorable

73 16 11

79 11 9

69 18 13

89 6 4

66 19 15

66 17 17

83 10 7

70 14 15

62 19 19

72 16 12

81 10 9

77 12 12

61 22 17

4


2015 2014

Corporate Value - Accountability 1 -1

Corporate Value - Competence 1 1

Corporate Value - Effectiveness 0 -1

Corporate Value - Fairness 1 0

Corporate Value - Integrity 0 -1

Corporate Value - Teamwork 1 0

DIMENSION RESULTS

Differences


71 16 13


61 21 18

68 18 14

70 16 14

75 15 11

71 16 13

71 16 13 89 7 4

5


Top 10 2015 2014 FDIC

127. How would you rate: The training and support you have

received to effectively manage people? 4 4 0

126. I am allocated sufficient time to conduct bank

examinations. 3 3 0

40. Policies and programs promote diversity in the

workplace. 3 2 0

18. My training needs are assessed. 3 5 0

1. I am given a real opportunity to improve my skills in my

organization. 2 2 0

85. How satisfied are you with the training you receive for

your present job? 2 3 0

44. Prohibited Personnel Practices are not tolerated. 2 1 0

61. Supervisors in my work unit support employee

development. 2 2 0

23. How would you rate: Training to help you qualify for a

better job? 2 3 0

24. How would you rate: Your opportunities for career

development other than promotions? 2 3 0

Bottom 1071. My organization's senior leaders maintain high standards

of honesty and integrity. -2 -3 0

78. I have a high level of respect for my organization's senior

leaders. -1 -3 0

50. How would you rate FDIC on: Applying policies and rules

consistently to all employees? -1 -1 0

33. There are enough people to get the job done in my work

unit. -1 -2 0

48. How would you rate FDIC on: Communicating information

downward to all levels of FDIC? -1 -3 0

87. Considering everything, how satisfied are you with your

pay? -1 -1 0

55. Decisions are made at the appropriate level of the

organization. -1 -2 0

52. How would you rate FDIC on: Informing employees about

reasons behind decisions that affect them? -1 -4 0


job? -1 -1 0

83. How satisfied are you with the policies and practices of

your senior leaders? -1 -2 0

Top 10 and Bottom 10 Differences Compared to 2015 Survey Results

Differences



84 13 3

71 14 15

78 14 7

64 19 17

83 9 8

70 17 12

80 11 8

81 10 9

58 24 17

60 21 19

70 17 13

69 18 14

59 24 17

62 15 23

62 26 13

79 11 10

57 23 20

47 31 22

79 13 9

62 23 16

6


2015 2014

Empowerment & Decision Making3. I feel encouraged to come up with new and better ways of

doing things. 1 0

16. I am held accountable for achieving results. 1 -1

36. Employees have a feeling of personal empowerment with

respect to work processes. 1 1

38. Creativity and innovation are rewarded. 1 1

49. How would you rate FDIC on: Having a reporting structure

that is conducive to timely decision making? 1 -2

51. How would you rate FDIC on: Adopting good ideas

regardless of where they come from or who suggests them? 0 0

55. Decisions are made at the appropriate level of the

organization. -1 -2

80. How satisfied are you with your involvement in decisions

that affect your work? 0 -1

Fairness & Diversity17. I can disclose a suspected violation of any law, rule or

regulation without fear of reprisal. 0 -1

40. Policies and programs promote diversity in the

workplace. 3 2

43. Arbitrary action, personal favoritism and coercion for

partisan political purposes are not tolerated. 1 0

50. How would you rate FDIC on: Applying policies and rules

consistently to all employees? -1 -1

59. My supervisor is committed to a workforce representative

of all segments of society. 0 0

72. Supervisors work well with employees of different

backgrounds. 0 -1


DIMENSION ITEM RESULTS

Differences

62 20 19

89 7 4

61 20 19

49 27 24

48 31 21

59 25 16

57 23 20

64 21 15

62 20 19

62 20 19

62 20 19

76 13 11

78 14 7

66 17 17

59 24 17

79 15 6

76 16 8


7

FDIC 2016 Federal Employee Viewpoint Survey ResultsResults for: FDIC Overall, N=4311


2015 2014

Immediate Supervision56. My supervisor supports my need to balance work and

other life issues. 0 0

57. My supervisor provides me with opportunities to

demonstrate my leadership skills. 0 0


development. 2 2

62. My supervisor listens to what I have to say 0 0

63. My supervisor treats me with respect. 1 1

65. I have trust and confidence in my supervisor. 1 1

66. How would you rate your immediate supervisor on:

Valuing individual skills, experience, and knowledge? 0 0


Soliciting and using your input when making decisions? 1 0


Providing you with clear and regular feedback about your job

performance?

1 1

69. Overall, how good a job do you feel is being done by your

immediate supervisor? 1 0

Leadership Overall70. In my organization, leaders generate high levels of

motivation and commitment in the workforce. 0 -2

71. My organization's leaders maintain high standards of

honesty and integrity. -2 -3

74. Managers review and evaluate the organization's

progress toward meeting its goals and objectives. -1 -2

76. Managers support collaboration across work units to

accomplish work objectives. 0 -1

77. Overall, how good a job do you feel is being done by the

manager directly above your immediate supervisor? 0 -2

78. I have a high level of respect for my organization's senior

leaders. -1 -3

79. Senior leaders demonstrate support for Work/Life

programs.-1 -1

83. How satisfied are you with the policies and practices of

your senior leaders? -1 -2

Differences

87 7 6

77 12 11

81 10 9

76 12 12

80 11 9

74 15 11

69 17 14

79 13 8

56 23 21

70 17 13

77 15 8

69 18 14

62 23 16

83 9 8

87 7 6

70 17 13

71 17 12

76 15 9


8



2015 2014

Mission & Strategy12. I know how my work relates to the agency's goals and

priorities. 0 0

Open Communications20. I can freely express my views without fear of retribution. 1 0

21. Employees are encouraged to provide feedback and

suggestions up the line (even if bad news). 0 -1

31. Employees in my work unit share job knowledge with

each other. 1 1

48. How would you rate FDIC on: Communicating information

downward to all levels of FDIC? -1 -3

52. How would you rate FDIC on: Informing employees about

reasons behind decisions that affect them? -1 -4

53. How would you rate FDIC on: Communications between

Headquarters and the field? 0 -2

54. When changes are made at the FDIC, communications

are handled well. 1 0

62. My supervisor listens to what I have to say. 0 0

73. Managers communicate the goals and priorities of the

organization. -1 -2

75. Managers promote communication among different work

units.1 0

81. How satisfied are you with the information you receive

from management on what's going on in your organization? 1 -2

Overall Satisfaction4. My work gives me a feeling of personal accomplishment. 0 -1

5. I like the kind of work I do. 1 -1

13. The work I do is important. 1 -1

46. I recommend my organization as a good place to work. 0 -2


job? -1 -1


organization? 0 -2

Differences

89 6 4

64 16 20

63 16 21

83 9 8

62 26 13

47 31 22

53 30 17

58 26 17

75 15 10

68 17 15

66 19 14

79 12 9

86 9 5

90 6 3

86 10 4

79 13 9

79 12 9

83 9 8


9



2015 2014

Performance Management6. I know what is expected of me on the job. 1 0

15. My performance appraisal is a fair reflection of my

performance. 0 0

19. In my most recent performance appraisal, I understood

what I had to do to be rated at different performance levels.0 1

28. In my work unit, steps are taken to deal with a poor

performer who cannot or will not improve. 0 2

29. In my work unit, differences in performance are

recognized in a meaningful way. 1 1

37. Employees are recognized for providing high quality

products and services. 0 -1

39. Pay raises depend on how well employees perform their

jobs. 0 0

58. Discussions with my supervisor about my performance

are worthwhile. 1 0

60. My supervisor provides me with constructive suggestions

to improve my job performance.1 0

64. In the last six months, my supervisor has talked with me

about my performance.1 0

Resources9. I have sufficient resources (for example, people, materials,

budget) to get my job done. 0 -1

26. My work unit is able to recruit people with the right skills. 0 -1

33. There are enough people to get the job done in my work

unit. -1 -2

35 The workforce has the job-relevant knowledge and skills

necessary to accomplish organizational goals. 1 0

Differences

84 9 7

62 16 22

43 27 30

48 26 26

66 19 15

53 23 24

70 15 16

70 13 17

65 20 15

62 15 23

84 10 6

70 14 16

69 16 15

88 7 6


10



2015 2014

Rewards, Recognition & Advancement27. Promotions in my work unit are based on merit. 1 2

30. Awards in my work unit depend on how well employees

perform their jobs.1 1

82. How satisfied are you with the recognition you receive for

doing a good job? 1 1

84. How satisfied are you with your opportunity to get a better

job in your organization? 1 2


pay? -1 -1

Training & Development1. I am given a real opportunity to improve my skills in my

organization. 2 2

2. I have enough information to do my job well. 0 0

18. My training needs are assessed. 3 5

22. How would you rate: The training new employees receive

to do their jobs? 0 0

23. How would you rate: Training to help you qualify for a

better job? 2 3

24. How would you rate: Your opportunities for career

development other than promotions? 2 3

32. The skill level in my work unit has improved in the past

year. 0 -1

35. The workforce has the job-relevant knowledge and skills

necessary to accomplish organizational goals. 1 0


development. 2 2

85. How satisfied are you with the training you receive for

your present job? 2 3

127. How would you rate: The training and support you have

received to effectively manage people? 4 4

Differences

55 24 21

64 18 18

53 23 24

79 11 10

83 9 8

83 9 8

64 19 17

67 23 10

58 24 17

60 21 19

64 24 12

81 10 9

70 17 12

57 22 22


84 13 3

84 10 6

11



2015 2014

Work Environment10. My workload is reasonable. 0 1

11. My talents are used well in the workplace. 1 1

14. Physical conditions allow employees to perform their jobs

well. 1 1

25. The people I work with cooperate to get the job done. 1 1

41. Employees are protected from health and safety hazards

on the job. 1 1

42. My organization has prepared employees for potential

security threats. 1 -3

44. Prohibited Personnel Practices are not tolerated. 2 1

Work/Life Balance9. I have sufficient resources (for example, people, materials,

budget) to get my job done. 0 -1

10. My workload is reasonable. 0 1

56. My supervisor supports my need to balance work and

other life issues. 0 0

79. Senior leaders demonstrate support for Work/Life

programs.-1 -1

Differences

74 12 14

69 14 18

88 8 5

86 8 6

92 6 2

79 14 8

70 13 17

74 12 14

76 15 9

80 11 8


87 7 6

12


2015 2014

Bank Examiners126. I am allocated sufficient time to conduct bank

examinations. 3 3

Outcomes7. When needed I am willing to put in the extra effort to get a

job done.0 -1

8. I am constantly looking for ways to do my job better 0 -2

34. How would you rate the overall quality of work done by

your work unit?1 0

45. My agency is successful at accomplishing its mission. 1 0

47. I believe the results of this survey will be used to make

my agency a better place to work.0 -1

Participation in Work/Life Programs

89. Have you been notified that you are eligible to telework?

Yes, eligible

Yes, ineligible

No, not notifed

Not Sure

90. Please select the response below that BEST describes

your teleworking situation.

Telework 3 or more days per week

Telework 1 to 2 days per week

Telework 1 to 2 days per month

Telework very infrequently

No telework - have to be physically present

No telework - for technical reasons

No telework - not approved to

No telework - choose not to

91. Do you participate in: Alternate work schedules (AWS)

Yes

No

Not available to me


Differences

ADDITIONAL ITEM RESULTS

84%

8%

4%

4%

16%

18%

41%

3%

1%

7%

10%

42%

54%

4%

89 9 2

90 8 2

91 7 2

68 18 14


97 1 1

71 14 15

4%

13


ADDITIONAL ITEM RESULTS

92. Do you participate in: Health and Wellness Programs

Yes

No

Not available to me

93. Do you participate in: Employee Assistance Program

(EAP)

Yes

No

Not available to me

94. Do you participate in: Child care programs

Yes

No

Not available to me

95. Do you participate in: Elder care programs

Yes

No

Not available to me

2015 2014

96. How satisfied are you with the following Work/Life

program: Telework -1 -1


program: Alternative work schedules (AWS) 0 -1


program: Health and Wellness Programs 0 1


program: Employee Assistance Program (EAP) 1 -1


program: Child care programs -6 -3


program: Elder care programs-3 -1

Differences

Participation in Work/Life Programs (Continued)

30%

61%

8%

13%

82%

4%

3%

84%

14%

6%

85%

9%

87 7 6

96 4 1

93 6 1

89 10 1

69 26 5

84 15 2


14


Career Development/Advancement Opportunities

Leadership

Training

Performance Management

Other

Resources

Communications

Compensation, Awards, Bonuses

Work/Life Balance

Fair Treatment

Empowerment and Decision Making Authority

Work Environment

Bank Examination Process

Culture

Immediate Supervisor

Teamwork/Cooperation

Travel

Diversity

Clarity Around Mission/Strategic Direction

Corporate Employee Program (CEP)

COMMENT CATEGORIZATIONS


13%

8%

8%

7%

7%

7%

6%

6%

6%

6%

5%

4%

3%

3%

3%

2%

2%

2%

1%

1%

15


102. What is your supervisory status?

Non-Supervisor

Team Leader

Supervisor

Manager

Senior Leader/Executive

103. Are you (Gender):

Male

Female

104. Are you Hispanic or Latino?

Yes

No

105. Please select the racial category or categories with

which you most closely identify

American Indian or Alaska Native

Asian

Black or African American

Native Hawaiian or Other Pacific Islander

White

Two or more races

106. What is the highest degree or level of education you

have completed?

Less than High School

High School Diploma/GED or equivalent

Trade or Technical Certificate

Some College (no degree)

Associates's Degree

Bachelor's Degree

Master's Degree

Doctoral/Professional Degree

RESPONDENT DEMOGRAPHICS


73%

11%

11%

3%

2%

57%

43%

6%

94%

1%

5%

15%

0%

3%

0%

2%

1%

9%

51%

9%

77%

3%

26%

16




107. What is your age group?

25 and under

26-29

30-39

40-49

50-59

60 or older

108. What is your current grade level?

Grade 1-8

Grade 9-11

Grade 12

Grade 13-15

CG Supervisor/CM

EM

Other

109. What type of appointment do you have?

Permanent

Non-Permanent

Student Intern/Financial Management Scholar

110. Do you work (Full or Part Time):

Full Time

Part Time

13%

10%

17%

45%

13%

2%

0%

86%

10%

98%

2%

6%

5%

15%

23%

16%

35%

4%

17




111. How long have you been with the Federal Government

(excluding military service)?

Less than 1 year

1 to 3 years

4 to 5 years

6 to 10 years

11 to 14 years

15 to 20 years

More than 20 years

112. How long have you been with FDIC?

Less than 1 year

1 to 3 years

4 to 5 years

6 to 10 years

11 to 20 years

More than 20 years

113. Are you considering leaving your organization within the

next year, and if so, why?

No

Yes, to retire

Yes, another job in Federal Government

Yes, another job outside Federal Government

Yes, other

114. I am planning to retire:

Within one year

Between one and three years

Between three and five years

Five or more years

5%

7%

8%

24%

7%

7%

42%

7%

9%

11%

26%

11%

36%

81%

5%

5%

4%

5%

4%

9%

11%

76%

18




115. Do you consider yourself to be one or more of the

following?

Heterosexual or Straight

Gay, Lesbian, Bisexual, or Transgender

I prefer not to say

116. What is your US Military Service Status?

No Prior Military Service

Currently in National Guard or Reserves

Retired

Separated or Discharged

117. Are you an individual with a disability?

Yes

No

118. In Which Division/Office do you currently work?

Corporate University (CU)

Div of Administration (DOA)

Div of Depositor and Consumer Protection (DCP)

Div of Finance (DOF)

CIO Organization

Div of Insurance and Research (DIR)

Div of Resolutions and Receiverships (DRR)

Div of Risk Management Supervision (RMS)

Legal Division (Legal)

Office of Inspector General (OIG)

Office of Complex Financial Institutions (OCFI)

All other Offices (Including Executive Offices)

119. Please select the appropriate Division/Office (CIO Only):

CIO/ISPS

DIT

4%

6%

14%

4%

5%

3%

13%

38%

8%

2%

2%

87%

0%

8%

92%

1%

2%

10%

15%

85%

84%

4%

12%

19




120. Please select the appropriate Division/Office (DRR

Only):

DRR Headquarters

DRR Region

121. Please select the appropriate Division/Office (RMS

Only):

RMS reporting to Headquarters

RMS reporting to Region

RMS reporting to Field

122. What is your location

Headquarters

Regional or Area Office

Atlanta Regional Office

Chicago Regional Office

Dallas/Memphis Regional Office

Kansas City Regional Office

New York/Boston Regional Office

San Francisco Regional Office

Field Office

Atlanta Region Field Offices

Chicago Region Field Offices

Dallas/Memphis Region Field Offices

Kansas City Region Field Offices

New York/Boston Region Field Offices

San Francisco Region Field Offices

35%

2%

2%

13%

2%

3%

2%

6%

7%

7%

6%

6%

7%

13%

20%

67%

26%

74%

20




123. Are you in a Bargaining Unit position?

Yes

No

124. Do you work in Consumer Affairs or Community Affairs?

Yes

No

125. Are you currently in the 0570 Occupational Group?

No

Yes, Examiner

Yes, Financial Institution Specialist

Yes, Other

58%

42%

58%

28%

7%

7%

2%

98%

21

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