TanzaniaWe have commenced works for the Kalpataru Power India (KPTL) project which is funded by Swedish International Development Agency, for the installation of Transmission Lines in Tanzania, trans-porting equipment from Zambia. The 1st lot of 12 shipments involved Generators, Vehicles, Cranes and other heavy equipment, kick-starting this contract which will last 22 months and will involve a total of 400 containers. We also launched our Airfreight product with quotations for the trans-portation of live mud crabs from Dar Es Salaam to Singapore and Hong Kong on behalf of Bahari Bounty, one of Tanzania’s leading fish & seafood exporters, who also have regular transport of reefers to Rotterdam and Lisbon consigned to Dutch importers Anova Food.

UgandaThe cooperation and joint office set-up with SEKO Logistics has led to an increase in business volumes, predominantly on the airfreight side with 40 import shipments ex Dubai & China handled from mid-March onward. A total of 4 FCL’s from Mombasa to Kampala were successfully handled by the joint Operations Team of SEKO/-FAST and we have returned back to Jinja ICD with the the arrival of the 1st container on 23rd April. The Groupage traffic is expected to increase after the swearing in of the re-elected President and announcement of the Budget in June. This should be boosted by adverts on local radio stations which are aimed to promote our Groupage services ex Dubai.

New staff: Roudha Gahair – Ms. Gahair has joined Fast Logistics Tanzania from April in Custom-er Service & Administration; with a full back ground from the Banking Industry of 4 years, she is experienced in Customer Service and Operations with knowledge of the Transport sector.

April 2016Only for the Member’s of Fast Logistics Solutions Group

FAST LOGISTICS CARGO AFRICA

Rwanda/Eastern DRCThe market has been very competitive with a decrease in Inland transport rates per container from Dar Es Salaam, to which our regu-lar transporters have agreed to reduce their contract rates. We are successfully handling the ongoing “BCEG” contract from China to Kigali with a total of 22 DDP containers delivered over this period. In Groupage we see a continuation of the upward trend as a result of our improved Customer Service activities and better communication with those clients in Goma and Bukavu. The cooperation with Ship-ping GL has enabled us to move number of airfreights import ship-ments via Kigali to Goma (medical supplies), reviving our cross-bor-der transit trucking service from Rwanda to DRC. SGL is currently quoting on a tender from the Indian army through our offices in New Dehli, involving the movement of 250 vehicles via Kigali to Goma whilst the first requests for regular FCL traffic ex Dubai have also started to come in.

ZambiaAlthough the economic situation is far from good we expect an increase of business now that the Kwacha is gaining value against the US Dollar. The new Sales Team is actively promot-ing airfreight export services and the air import volumes from Dubai and China are on the increase. We are currently quoting on the transportation of helicopter parts from Lusaka to Singa-pore on behalf of China National Aero-Technology Import & Export Corporation (CATIC) through fellow WCA member Beijing Harmony Shipping & Forwarding Agent.

Aviation Solutions DWC LLC are delighted to announce that they have been appointed as Etihad’s CSA (Cargo Sales Agency) for Sharjah and the Northern Emirates. High-lighting Sharjah and the surrounding area’s importance in the air cargo market, Aviation Solutions DWC will open a dedicated Etihad Cargo office at Sharjah Airport in order to provide full service to current and future Etihad cargo customers.

Director of Aviation Solutions DWC Paul Drew says “This is an exciting expansion for Aviation Solu-tions DWC and we are looking forward to building a long term partnership with Etihad Airways Cargo. Establishing a dedicated office for such a well-respected partner will mean that customers in Sharjah and Northern Emirates can fully utilize the Etihad network through the convenience of a local office’

Aviation Solutions DWC

FAST SOLUTIONS

HILTON HOTEL & THE VILLAGE – SOLAR HEATING SYSTEMS.

SUCCESSFULLY COMPLETED SOLAR HEATING SYSTEMS – HOTEL BUILDINGS, CHALETS, STAFF ACCOMMODATION BUILDING. ALSO INTEGRATED HEAT PUMPS WITH SOLAR HEAT-ING SYSTEMS

LABOUR ACCOMMODATIONS – SOLAR HEATING SYSTEMS WITH HEAT PUMP.

SUCCESSFULLY COMMISSIONED – SOLAR WATER HEATING SYSTEMS WITH HEAT PUMP. (NO ELECTRIC POWER DIRECTLY USED FOR SOLAR HEATING SYSTEMS)EMAC ELECTROMECHANICAL

SOLAR SYSTEMS – RESTAURANTS & WASHROOM – GLOBAL VILLAGE

SUCCESSFULLY COMPLETED SOLAR HEATING SYSTEMS FOR RESTAURANT AND WASHROOM BLOCKS.

MOTIONGATE/DUBAI PARKS & RESORTS

PROJECT: MOTIONGATE/DUBAI PARKS & RESORTSMAIN CONTRACTOR: LAING O’ROURKECONSULTANT: SAMSUNG C&TCLIENT: MERAAS HOLDINGS/DUBAI PARKS & RESORTSSITE AT: SHEIKH ZAYED ROAD, DUBAI

FAST SOLUTIONS CONTRACTING & ENGINEERING LLC have taken yet another challenging projectin the Motiongate under one of the reputed contractor LAING O’ROURKE.Scope of work: a) Dry wall partition to be installed above 15 meters concrete wallb) Screed works c) Specialized claddingd) Ceiling

Project value: AED 15 millionBy end-May, we will have over 150 workers deployed to complete the project.

CONSTRUCTION OF CICPA CAMPS AT QUSAHWIRA

PROJECT: CONSTRUCTION OF CICPA CAMPS AT QUSAHWIRAMAIN CONTRACTOR: AL SHAFAR CONTRACTING OILFIELD LLC/ASGCCONSULTANT: ENGINEERING CONSULTANTS GROUP S.A.CLIENT: ABU DHABI FOR ONSHORE OIL OPERATIONS (ADCO)SITE AT: QUSAHWIRA LOCATED 500 KMS FROM DUBAI

We have proudly undertaken the challenging works at Qusahwira with ASGC being the main contractor and the consultant ADCO. A good reference for Fast Solutions for future projects.

Presently, we have above 35 workers deployed on site for False Ceiling and Landscaping works successful-ly executing our scope of works as planned. By end-May, we will have 70 workers. Scope of works awarded to FAST SOLUTIONS CONTRACTING & ENGINEERING LLC:

a) False Ceilingb) Fit outs/Joinery worksc) Landscaping Project Value: 10 million.

You only have one chance to make that first impression which will be invaluable to building trust and confi-dence.

“There are four ways, only four ways, in which we have contact with the world. We are evaluated and classi-

fied by these four contacts: what we do, how we look, what we say, and how we say it” - (Dale Carnegie,

American Educator).

It is important that whether for business or personal use, you follow the basics of email etiquette.

When it comes to your business e-mail communications, you need to make an impression that can lead to the determination that you are a credible professional enterprise and someone who will be easy and a plea-sure to do business with.

General Email Protocol 1. Make sure your e-mail includes a courteous greeting and closing. Helps to make your e-mail not

seem demanding or rude.

2. Address your contact with the appropriate level of formality and make sure you spell their name

correctly.

3. Be sure your name is reflected properly in the From: field. Jane A. Doe (not jane, jane doe or JANE

DOE).

4. Never assume the intent of an email. If you are not sure — ask so as to avoid unnecessary misun

derstandings.

5. Just because someone doesn’t ask for a response doesn’t mean you ignore them. Always acknowl

edge emails in a timely manner (Do not acknowledge to spam/unknown sender)

6. Be sure the Subject: field accurately reflects the content of your email.

7. Don’t hesitate to say thank you, how are you, or appreciate your help!

8. Keep emails brief and to the point. Save long conversations for the old fashioned telephone.

9. Typing your emails in all small case gives the perception of lack of education or laziness.

10. Always end your emails with “Thank you,” “Sincerely,” “Best regards” .

Business Email Etiquette

To, From, CC, BCc, Subject 1. Include addresses in the To: field for those who you would like a response from.

2. Include addresses in the Cc: field for those who you are just FYI’ing.

3. Make sure your name is displayed properly in the From: field.

4. Remove addresses from the To:, CC; and BCc: fields that don’t need to see your reply.

5. Make sure when using BCc: that your intentions are proper. To send BCc: copies to others as a way

of talking behind someone’s back is inconsiderate.

6. Think about your motives when adding addresses to To:, CC:, BCc. Use your discretion.

7. Always include a brief Subject. No subject can get your email flagged as spam.

Email Forwarding1. Don’t forward emails that say to do so–no matter how noble the cause may be. Most are hoaxes or

nonsense and may not be appreciated by those you send to.

2. If someone asks you to refrain from forwarding emails they have that right and you shouldn’t get

mad or take it personally.

3. When forwarding email, please type a personal comment to the person you are forwarding to.

Email Considerations1. With emotionally charged emails, wait for a while, rethink and respond in a positively professional

manner.

2. And finally… Type unto others as you would have them type unto you!