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Fast forward your business with the OASE platformDiscover the OASE platform, offering over 1000 video guides to help users get the most out of Office 365.

OASE Playbook for Resellers | 2

Welcome to the OASE Platform Guide for Resellers.

Our team has prepared this document to provide you with

information on what OASE is and the need it fills, as well as an

overview of the platform’s features and benefits to businesses

(and their employees) and resellers such as yourself.

This guide is a one-stop package of information that should

hopefully answer all your questions and fully prepare you

to confidently add the OASE platform proposition to your

Modern Workplace offering.

We’re really excited to share our vision with you – if you find

yourself still being unclear on anything you read here, reach

out and we will make sure to provide any extra information

you may need.

For now – happy reading!

Pain points 3

OASE Platform 4

Platform Reseller Section 5

Platform User Section 8

Use Case 1 11

Use Case 2 13

Pricelist 15

Table of contents

Contact Page 16


Unlocking the Office 365 potential

With the introduction of Microsoft 365 (a suite of Office 365,

Windows 10 and Enterprise Mobility plus Security tools), came

the opportunity for businesses to streamline collaboration and

enable a more productive workforce. But the potential of all of

its features still remains hugely untapped.

Office 365, one part of Microsoft 365, undergoes regular changes

and updates – and its extensiveness causes a number of issues for

business, as most employees do not fully utilize what Office 365 has

to offer. Your clients are most likely struggling with the same issue –

they invested in their license but fail to equip their staff with relevant

and educational content that can help them become more efficient

and productive in their workplace.

The OASE platform was created to address these challenges.

With OASE, you can empower your customers to increase tier

employee output in order to create a truly modern workplace.

Users will be able to dictate the pace of their learning, helping

them feel in control and enabling them to be more productive

and confident in their role.

Pain points for businesses:

Unable to provide easy access to validated content

Difficulty to provide employees the opportunity to

learn new skills

Takes long time to introduce new updates to all employees

Outsourced instructors come with a premium price tag

Companies invest in Office licenses but the ROI is poor

due to a lack of engagement

Pain points for end users:

Lack of knowledgeable in-house training resources

Employees are not productively utilizing programs

at their disposal

Employees can’t access information when they

need it most

Employee knowledge retention is poor

Discover the true potential of OASE for Office 365

with 250 free licenses to use in your business.250

free licenses


The OASE platform

Simply, OASE is a custom-built online video platform that

has been carefully designed to quickly assist users in finding

that little piece of information they need, helping them to

make the most of each Office 365 program.

Over a 1000 informational animated videos have been

created to ensure that any user can quickly learn how to

master the systems they use on a regular basis, and also

introduce and educate them on those programs that they

should be using.

Available in 4 major languages

1000+ short,

informative and

educational animations

Easy to use filters

to help users find

what they need

In-depth reporting

to provide valuable

user insights

Continuous updates,

so content evolves

to meet demand

Regularly hosted

webinars and tips

& tricks emails

Standard content

can be tailored to

meet business needs

Custom learning

journeys tailored

to staff’s needs

Accessible 24/7

from any device,

at any location

Easy login via

Azure Active

Directory

OASE platform features


BUILD a better value

proposition

ACTIVATE your

customers

GROW your

business

Fast forward your business.

PLATFORM RESELLERS


Broaden your portfolio.Increase customer satisfaction.

When it comes to selling Office 365, you know your business

needs a key differentiator to stand out in a crowded market.

Plenty of providers offer Office 365 licenses, but few enable

end customers to unlock the full potential that these tools

can bring to a business.

Being able to offer your customers the ability to access an

end-to-end video learning and knowledge platform, rich

in educational content, that will enhance their Office 365

experience will boost the value of your proposition to them.

It will also ensure that their employees can smoothly integrate

and adopt the entire program suite, boosting your retention

rate and helping you to meet Microsoft’s expectations around

resellers providing services that guarantee Office 365 activation

and usage.

Benefits for our resellers

Enhances Office 365 value proposition with

an end-to-end solution that ensures smooth

integration and fast adoption

Decreases after-sales workload by providing

customers with an easy-to-use self-service

Office 365 knowledge platform

Provides the opportunity to generate recurrent

revenue with minimal sales effort, as well as add

new revenue stream

Ensures customers fully utilize Office 365 to maximize

the customer lifetime value, stimulate cross/upsell

opportunities and limit churn


The OASE platform for resellers

Reseller features

Use a dashboard to easily manage customers

Get an overview of customer usage details

and statistics

Quickly and easily create free demo accounts to

help with the sales process

Receive market-leading tools (helpdesk tool, chatbot,

etc.) and support for the onboarding and sales process

White label the platform to keep your brand front

of mind and boost brand loyalty

Expand the platform by adding your own content

for your customers


Enhance your customers’ Office 365 experience

PLATFORM USERS

FIND the information

you need

WATCH a shortvideo

DO something new

and amazing


Together with our resellers,

we are already enabling more

than 200,000 end-users to get

the most out of Office 365


Department benefits

A more educated, collaborative, productive

and engaged workforce will help to drive overall

business growth

OASE platform decreases the number of incoming

requests the IT desk gets to help complete simple

Office 365 tasks

Retention of an educated workforce becomes easier,

as employees feel more confident and complete tasks

more effectively

Employees feel like the business is investing in

them to effectively carry out their role

Empower your customers and help them maximize their investment.

Find the information you need, watch a short video, do something new

and amazing. That is the philosophy that was the driving force behind

how the OASE platform was built.

As many businesses are adopting a digital workplace strategy

to introduce a new way of working in our modern age, we knew

that there would be a need for a new way of learning.

We wanted to make it easy for users to quickly find videos on the

exact topic they were struggling with or wanted to know more about.

We then ensured our videos were easy to watch with a clear focus that

helped to answer a commonly asked question. And with a focus on

educating the user, we wanted to ensure the user could leave the

video knowing exactly what they needed to do.

Our mission is to help businesses use OASE’s powerful and flexible

platform and AI learning technology to realize real efficiencies across

all forms of their training and employee development.

Business benefits

Employees are able to learn at their own pace

Enables employees to fully utilize Office 365

and add value to the business

Builds a collaborative culture that encourages

employees to work better together

211.384 views 195

OASE customer

Some of the most innovative companies - both large

and small - use OASE to be the best at what they do.


OASE platform features

Business features

A detailed dashboard with exportable reports

Easily add and remove users

In-depth control to manage and add proper content

Speed up user learning with internal webinars

User features

Users can build their own favorite videos list

Videos can be shared with non-OASE users

Our AI tailors video suggestions based on behavior


Total employees upgrade their skills autonomously

CASE STUDY

The Challenge

Total’s IT service desk was being inundated with requests for help with

Office programs, and they knew writing and maintaining an internal

FAQ would be incredibly resource intensive.

Requirements

Filip Van de Vyver, HR Director, wanted a solution to take on the

burden of dealing with the constant stream of simple Office program

suite questions, particularly in regard to Excel.

The Solution

Total turned to the OASE platform as they were impressed with the

easy access to 1,000+ short instructional Microsoft Office videos.

Also, with regular communication, updates, and webinars, Filip believed

the platform would be perfect for ensuring employees did not relapse

into old habits. As Total were using Microsoft Office 2007, the OASE

platform was still right for them as it contains information from a whole

range of Office versions, which was great for the Total employees still

working on an older license.

Filip was also attracted by the transparent subscription setup, with no

hidden costs no matter how much the platform is used or to access new

videos and updates.


What Happened

Total signed a subscription for 650 users, with 350 accounts being

created in Belgium. Using the stats provided by the platform, admins

were able to track user activity. The analysis showed that even

experienced Microsoft Office users were using the videos to further

expand their knowledge.

While using OASE, Total went through a system upgrade, migrating

from Office 2007 to Office 2013. OASE was seen as the reliable

knowledge platform that allowed their employees to quickly innovate

at their own pace, according to their relevant skill level.

The Outcome

Today, the amount of Office related tickets the service desk receives

has drastically reduced, as Total employees can autonomously work

on expanding their Office knowledge. The feedback received from

users has been very positive. Thanks to OASE, they no longer need to

submit tickets and their questions are answered immediately. All they

need to do is log in and clearly state their question to find the right

instructional videos.

Total’s employees have used the OASE platform to evolve from

standard users into advanced users, helping them to get the most

out of all applications and improve business performance.


First aid for Proximus staff’s support questions

CASE STUDY

The Challenge

Digital innovations are being developed faster than ever to keep

up with evolving consumer behaviour. Proximus, the largest

telecommunications company in Belgium, wanted to safeguard

their leading position in the market.

Requirements

Iris De Coster, head of the Proximus’ Corporate University ICT school,

needed an easy to use and cost-effective solution that could boost the

digital skills of the individuals from their 12,000 strong workforce,

especially the customer service and internal operations departments

that could not attend a training session. She wanted a solution that users

could easily access so that they could undertake their learning at their

own pace, in any environment.

The Solution

Proximus decided to integrate OASE’s over 1,000 how-to videos into

their staff’s working environment because of the fact that, as a SaaS

product, OASE is expertly maintained and regularly updated by the

specialists at Xylos. This ensured that their employees are able to stay

on top of new changes to the Office 365 platform.

Another huge benefit of the OASE platform for Proximus was the

availability of all videos in Dutch and French, as this meant that everyone

across the business could take advantage of the platform. The team at

Proximus were also drawn to the fact that OASE is perfectly set up for

anyone who wants to independently learn how to use the tools, while

also providing intuitive learning courses and video suggestions.


What Happened

During their switch to Office 365, every employee got the

opportunity to easily learn about their new working environment.

And Proximus staff members who had specific tasks, such as

SharePoint Administrators and a few hundred Digital Heroes,

were able to really stay up to speed with the latest technological

developments, expand their knowledge and ensure optimum usage

of the new suite of programs.

The Outcome

If an employee doesn’t know how to do something in the newest

version of Office, they can now easily find the answer on OASE,

which has helped to boost Proximus’ Office 365 licence ROI.


Reseller price per

license per month (€)

Suggested retail price per

license per month (€)

1 - 100 2,10 3,00

101 - 200 1,79 2,55

201 - 300 1,68 2,40

301 - 400 1,58 2,25

401 - 500 1,47 2,10

501 - 600 1,37 1,95

601 - 700 1,26 1,80

701 - 800 1,16 1,65

801 - 900 1,05 1,50

901 – 1.000 0,95 1,35

1.001 – 1.500 0,84 1,20

1.501 – 2.000 0,74 1,05

2.001 – 2.500 0,63 0,90

2.501 – 3.000 0,53 0,75

3.001 – 4.000 0,42 0,60

4.001 – 5.000 0,37 0,53

5.001 – 7.500 0,32 0,45

7.501 – 10.000 0,21 0,30

Pricing model

Our pricing model provides resellers

the perfect opportunity to build that

differentiated value proposition and

at the same time meet their business

needs and budget with competitive,

pay per license per month pricing.

Number

of licenses


Reach out to the OASE team!

Discover the true potential of OASE

for Office 365 with 250 free licenses

to use in your business.

www.oase-office.eu

Email: [email protected]

Phone: +32 (0)2 264 13 05

About OASE

To close the knowledge gap in utilizing Office 365 tools, OASE platform was created by

the experts at Xylos, a respected and trusted IT advisor.

Operating since 1984, Xylos consists of 250+ professional employees who are all

focused on inspiring people with technology. Their mission is to help individuals to be

able to better contribute to their organization’s growth and success.

Xylos are renowned for combining in-depth knowledge of innovative technology

relating to Change Management, Social, Unified Workplace, Intelligent Cloud

and Smart Products, with comprehensive personal advice on implementation,

management and strategy.

Xylos Learning

Xylos is a leading Belgium provider of end-user education on Microsoft technology

that sees e-learning not as a separate sector or business, but as a means to achieve

a (learning) objective.

With content created by experts in e-learning, that is continuously updated

following technology updates and common challenges faced by end-users,

Xylos support organisation in their ongoing employee education needs.

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